Hayley Owen Funeral Services York

269 reviews

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An independent funeral director in York who offer caring support while helping bereaved families arrange a meaningful funeral.

Latest Verified Reviews

Dean Beadnell 6th Sep 2019

An excellent service from all her staff at such a difficult time, nothing was too much to ask..  highly recommended from all our family and friends .

Anthony chappel 24th Aug 2019

Hayley and her team were very professional, friendly and totally understanding. I and all our family and friends would highly recommend Hayley Owen Funeral Services

Vicky Cumberland 22nd Aug 2019

Hayley owen right from the first phone call was so considerate, helpful and reassuring she would do everything I wanted rather than dictate to me what should be done.  The manner in which  the body was laid out showed she had treated it with respect. She kept me informed throughout and was so kind on the funeral day and led me through the entire process. I certainly would recommend this young girl who not only has beautiful premises but her Daimler cars are very impressive. Those waiting at the crematorium for our arrival, certainly noticed!  

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

About Us

Hayley Owen Funeral Directors in York, are a highly qualified and caring funeral directors serving the local community in and around Yorkshire. Their compassionate team of professionals are available round the clock with help and advice, whether the family wants a religious or non-religious funeral.

Hayley Owen and her team offer a range of services, from a traditional burial or simple cremation service to green funerals or a burial at sea. They are happy to support families organise a bespoke funeral service that are reflect their loved one’s wishes.

They offer the option of home visits so that families may discuss funeral arrangements in the comfort of their homes. Also on offer are their prestigious fleet of vintage Daimlers which can be used as funeral transport.

A typical funeral with Hayley Owen will include the collection and care of the person who has died, liaising with third parties, a classic Daimler hearse and a handmade coffin. Other funeral transport options include horse drawn carriage, motorcycle sidecar hearse, matching Daimler limousines or a vintage tractor or trailer.

The York-based funeral directors have a tranquil Chapel of Rest which can be used by the family or friends to grieve or reflect on the memory of their loved one. Other services include an in-house embalming service, bereavement counselling and repatriation.

The team are available 24/7 to guide bereaved families and provide caring support during a difficult time. Call Hayley Owen Funeral Directors for more information on various options or to arrange a memorable funeral service for your loved one.

Verified Reviews

Verified Reviews

  • 5 Dean Beadnell 6th Sep 2019

    An excellent service from all her staff at such a difficult time, nothing was too much to ask..  highly recommended from all our family and friends .

  • 5 Anthony chappel 24th Aug 2019

    Hayley and her team were very professional, friendly and totally understanding. I and all our family and friends would highly recommend Hayley Owen Funeral Services

  • 5 Vicky Cumberland 22nd Aug 2019

    Hayley owen right from the first phone call was so considerate, helpful and reassuring she would do everything I wanted rather than dictate to me what should be done.  The manner in which  the body was laid out showed she had treated it with respect. She kept me informed throughout and was so kind on the funeral day and led me through the entire process. I certainly would recommend this young girl who not only has beautiful premises but her Daimler cars are very impressive. Those waiting at the crematorium for our arrival, certainly noticed!  

  • 5 christopher atherton 22nd Aug 2019

    Hayley was kind, caring and very professional. The arrangements for the funeral etc all came together smoothly in her capable hands.

  • 5 george butler 21st Aug 2019

    As a former undertaker(Funeral Director) all I can say is Hayley is the best 

  • 5 Pauline Stobbs 21st Aug 2019

    Hayley and her team were fantastic they helped us plan the funeral we wanted for our Mum.  Hayley answered all our queries quickly and at a very difficult time dealt with us all with great patience and understanding.  On the funeral day she directed everything beautifully.  Our family have all commented what a lovely funeral she gave our mum.

  • 5 emma kelly 21st Aug 2019

    I can’t thank Hayley enough for her arranging my husband’s funeral. She is clearly passionate about her profession and this is reflected in the care she gave my two teenage boys and me.  She made suggestions about timings and organisation of the day that left us with beautiful memories.  She cared for my husband with the utmost respect and I wholly trusted her with him in her care.  I can’t recommend Hayley highly enough. 

  • 5 manfred schulte 21st Aug 2019

    From contacting Hayley she was most kind & very professional. Hayley was a great help in this time of sorrow. The overall prize was much better then all the competitors & when I had problems to settle the bill she was very patient. I would highly recomment Hayley Owen if you ever need to arrange a funeral!

  • 5 charles cairns 20th Aug 2019

    The service was excellent everyone said how nice it was

  • 5 jon irvine 20th Aug 2019

    Thank you so much Hayley (and team) for guiding me through everything, and implementing it so perfectly. The lift in your limo for my stranded guests afterwards was the icing on the cake. Superb. Friendly. Highly recommended.

  • 5 peter rainton 20th Aug 2019

    Hayley looked after us from the beginning to end, nothing was to much trouble. Hayley’s professionalism is second to none. Can not thank her and her team enough. Highly recommend 

  • 5 christine gray 20th Aug 2019

    Provided very efficient, caring and sensitive service.

  • 5 victoria sanderson 20th Aug 2019

    Hayley Owen Funerals dis an excellent job from start to finish for my Nana. They were kind and understanding to all my family and took the time to discuss at length about my Nana what she was like which added a personal touch they also came up with unique ideas for her funeral which made it all the more special. Would recommend to anyone going through a bereavement they really care and go the extra mile

  • 5 gladys sheldon 20th Aug 2019

    Helpful respectful friendly 

  • 5 carole rutherford 20th Aug 2019

    Absolutely brilliant, all staff are dedicated to their jobs and go out of there way to help, at any time of the day

  • 5 patricia nicol 19th Aug 2019

    From start to finish Hayley and her staff looked after us in a very professional and caring way listening to our needs and sharing her ideas with us nothing was too much trouble I would recommend her to anyone wanting first class service. Thank you

  • 5 Paul Cooper 14th Aug 2019

    Excellent and efficient service from start to finish. Professional and respectful throughout. Unique cars. We cannot recommend Hayley enough as she made a trying time bearable. Thank you very much Hayley

  • 5 Gillian Burnett 14th Aug 2019

    Hayley went above & beyond when we had a snag with our arrangements for Mum's funeral and this enabled the funeral to go ahead as planned. I cannot recommend her highly enough. Nothing was too much trouble. She made you feel you were dealing with a personal friend.

  • 5 Dinesh Parmar 13th Aug 2019

    I would like to say to whoever reads this, that outstanding service from start to finish and more was given. Hayley Owen and the team are so helpful, understanding, polite, patient, caring, thoughtful and the list could go on. You put us first and listened to our pain and gave good advice and helped us through the tough time we went through. Thank you and your team very much for what you have done for me and my family and most of all for my late father.

  • 5 Gill Virden 18th Jun 2019

    Hayley was wonderful! A calm and understanding voice when things were at their worst. Nothing was too much trouble and I felt so reassured that David's wishes were being carried out.

  • 5 Brian Hall 18th Jun 2019

    I must say that Hayley Owen could not have done my family and I any better than she did.from the very start.She took over from me making contact with her ,and she dealt with all our wishes in the most dignified way possible.If I was giving her marks out of 100 ,Hayley would been given 110.she made it so perfect on the day.The service that Hayley arranged for us was the best service I have ever been to in all my life .She also arranged all the floral tributes we required for my wifes funeral.I know that when my time comes Haley Owen funeral services will be looking after me, OUR FAMILY CAN ONLY SAY A VERY BIG THANKYOU, PERFECT IN EVERY WAY. Brian Hall.

  • 5 Marianne Chamanian 18th Jun 2019

    Hayley was wonderful. A warm hearted lady. So supportive. A dignified service for my dear husband. I would recommend her to anyone who asked me.

  • 5 Claire Ranklin 6th Jun 2019

    I could not recommend Haley Owen funeral directer enough they were kind and put. Great effort and care for my sister Janice Fieldhouse I am very grateful and when we need a funeral again it will be Haley Owen Thank you

  • 5 Lesley Pringle 3rd Jun 2019

    So pleased we chose Hayley, Dave & team for Mam's funeral. First class professional service, with great advice, care & compassion, making an unbearable time much more bearable. Definitely, most highly recommended. Thanks Hayley & team, Lesley & family.

  • 5 Ali Husain 2nd Jun 2019

    Boy was I glad that I chose Hayley Owen as my wife's funeral director. She handled the whole thing with dignity and respect. She went out of her way to be helpful and gave lots of useful hints. Being a funeral director isn't just a job to Hayley it is a vocation she loves. Apparently she chose to be funeral director when she was a teenager, such has been her commitment to this line of work. She will advise you of your options and give you useful advice which are the best options for you and these are sometimes the cheaper ones. She really doesn't see this as a money making business but more as a service to help you have the best funeral for your beloved. If you want a funeral director you can trust to give the best funeral you wish your loved one to have then choose Hayley, you won't regret it

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

National Association of Funeral Directors

NAFD Members

Latest Verified Reviews

Dean Beadnell 6th Sep 2019

An excellent service from all her staff at such a difficult time, nothing was too much to ask..  highly recommended from all our family and friends .

Anthony chappel 24th Aug 2019

Hayley and her team were very professional, friendly and totally understanding. I and all our family and friends would highly recommend Hayley Owen Funeral Services

Vicky Cumberland 22nd Aug 2019

Hayley owen right from the first phone call was so considerate, helpful and reassuring she would do everything I wanted rather than dictate to me what should be done.  The manner in which  the body was laid out showed she had treated it with respect. She kept me informed throughout and was so kind on the funeral day and led me through the entire process. I certainly would recommend this young girl who not only has beautiful premises but her Daimler cars are very impressive. Those waiting at the crematorium for our arrival, certainly noticed!  

Reviews
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