Hayley Owen Funeral Services York

553 reviews

An independent funeral director in York who offer caring support while helping bereaved families arrange a meaningful funeral.

Latest Verified Reviews

Christine Waites 7th Oct 2019

Hayley is so caring and compassionate and goes above and beyond to make sure that everything is right and just the way you want it. Her professionalism and gentle nature was exactly what we needed at such a sensitive and painful time. We can't thank Hayley and her team enough for giving my husband a beautiful send off. I would highly recommend their services to family and friends.

Kathy Robertson 7th Oct 2019

Hayley helped me through a traumatic day, with such kindness care and compassion Nothing was any trouble. This is not a job toHayley it is a vocation. I was comforted that Charlie was in her gentle care. Heartfelt thanks from myself and family. Kathy Robertson 

Toni Robson 20th Sep 2019

From the first point of contact Hayley and her team have been extremely supportive, helpful and above all professional. She

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01904 803354

About Us

Hayley Owen Funeral Directors in York, are a highly qualified and caring funeral directors serving the local community in and around Yorkshire. Their compassionate team of professionals are available round the clock with help and advice, whether the family wants a religious or non-religious funeral.

Hayley Owen and her team offer a range of services, from a traditional burial or simple cremation service to green funerals or a burial at sea. They are happy to support families organise a bespoke funeral service that are reflect their loved one’s wishes.

They offer the option of home visits so that families may discuss funeral arrangements in the comfort of their homes. Also on offer are their prestigious fleet of vintage Daimlers which can be used as funeral transport.

A typical funeral with Hayley Owen will include the collection and care of the person who has died, liaising with third parties, a classic Daimler hearse and a handmade coffin. Other funeral transport options include horse drawn carriage, motorcycle sidecar hearse, matching Daimler limousines or a vintage tractor or trailer.

The York-based funeral directors have a tranquil Chapel of Rest which can be used by the family or friends to grieve or reflect on the memory of their loved one. Other services include an in-house embalming service, bereavement counselling and repatriation.

The team are available 24/7 to guide bereaved families and provide caring support during a difficult time. Call Hayley Owen Funeral Directors for more information on various options or to arrange a memorable funeral service for your loved one.

Verified Reviews

Verified Reviews

  • 5 Christine Waites 7th Oct 2019

    Hayley is so caring and compassionate and goes above and beyond to make sure that everything is right and just the way you want it. Her professionalism and gentle nature was exactly what we needed at such a sensitive and painful time. We can't thank Hayley and her team enough for giving my husband a beautiful send off. I would highly recommend their services to family and friends.

  • 5 Kathy Robertson 7th Oct 2019

    Hayley helped me through a traumatic day, with such kindness care and compassion Nothing was any trouble. This is not a job toHayley it is a vocation. I was comforted that Charlie was in her gentle care. Heartfelt thanks from myself and family. Kathy Robertson 

  • 5 Toni Robson 20th Sep 2019

    From the first point of contact Hayley and her team have been extremely supportive, helpful and above all professional. She

  • 5 Jane Strafford 18th Sep 2019

    Hayley and her husband were incredible from start to finish. She took on board all our requirements and everything was carried out perfectly with care and compassion. I can not recommend her highly enough! A sad day was turned into a celebration of mums life in the best way possible 

  • 5 Andrew Jeff 18th Sep 2019

    Hayley was a pleasure to deal with from first contact and throughout our various meetings, some at short notice and at home, to arrange our mothers funeral. During this time she offered sound guidance on the decisions we needed to make and the services she could offer whilst fully accommodating our own wishes to personalise the funeral service itself. She went out of her way to remove the stress of making sensitive arrangements at a difficult time. Hayley is a friendly, courteous and supportive professional for whom nothing is too much trouble and we wish her well in her new premises.

  • 5 Jack Langley 17th Sep 2019

    First class. I would recommend  Hayley Owen funeral services very highly  Their premises were ideal, with a beautiful chapel of rest.  No request was ever a problem. Hayley and. David were all ways very professional dignified and kind, to myself and my family. Their Daimler limousines were immaculate. Their fees were also  very competitive. Thank you 

  • 5 Eileen Snitch 10th Sep 2019

    Hayley and her team were very kind and considerate. They made a very sad and stressful time a lot more bearable.
    Hayley is very professional and is a gem!

  • 5 Kenneth robinson 8th Sep 2019

    I can not recommend Hayley highly enough. She made a difficult time much easier with her professionalism, sympathetic attitude and her outstanding organisational skills.
    Thank you to you and your team. 

  • 5 Tina Melrose 6th Sep 2019

    I would highly recommend Hayley Owen Funeral Directors.
    From start to finish they were extremely professional and efficient but also friendly, thoughtful and caring.
    Hayley did a brilliant job of making a difficult time more bearable.

  • 5 Dean Beadnell 6th Sep 2019

    An excellent service from all her staff at such a difficult time, nothing was too much to ask.. 
    highly recommended from all our family and friends .

  • 5 Anthony chappel 24th Aug 2019

    Hayley and her team were very professional, friendly and totally understanding.
    I and all our family and friends would highly recommend Hayley Owen Funeral Services

  • 5 Vicky Cumberland 22nd Aug 2019

    Hayley owen right from the first phone call was so considerate, helpful and reassuring she would do everything I wanted rather than dictate to me what should be done.  The manner in which  the body was laid out showed she had treated it with respect. She kept me informed throughout and was so kind on the funeral day and led me through the entire process. I certainly would recommend this young girl who not only has beautiful premises but her Daimler cars are very impressive. Those waiting at the crematorium for our arrival, certainly noticed!  

  • 5 christopher atherton 22nd Aug 2019

    Hayley was kind, caring and very professional. The arrangements for the funeral etc all came together smoothly in her capable hands.

  • 5 george butler 21st Aug 2019

    As a former undertaker(Funeral Director) all I can say is Hayley is the best 

  • 5 Pauline Stobbs 21st Aug 2019

    Hayley and her team were fantastic they helped us plan the funeral we wanted for our Mum.  Hayley answered all our queries quickly and at a very difficult time dealt with us all with great patience and understanding.  On the funeral day she directed everything beautifully.  Our family have all commented what a lovely funeral she gave our mum.

  • 5 emma kelly 21st Aug 2019

    I can’t thank Hayley enough for her arranging my husband’s funeral. She is clearly passionate about her profession and this is reflected in the care she gave my two teenage boys and me. 
    She made suggestions about timings and organisation of the day that left us with beautiful memories. 
    She cared for my husband with the utmost respect and I wholly trusted her with him in her care. 
    I can’t recommend Hayley highly enough. 

  • 5 manfred schulte 21st Aug 2019

    From contacting Hayley she was most kind & very professional. Hayley was a great help in this time of sorrow. The overall prize was much better then all the competitors & when I had problems to settle the bill she was very patient. I would highly recomment Hayley Owen if you ever need to arrange a funeral!

  • 5 charles cairns 20th Aug 2019

    The service was excellent everyone said how nice it was

  • 5 jon irvine 20th Aug 2019

    Thank you so much Hayley (and team) for guiding me through everything, and implementing it so perfectly. The lift in your limo for my stranded guests afterwards was the icing on the cake. Superb. Friendly. Highly recommended.

  • 5 peter rainton 20th Aug 2019

    Hayley looked after us from the beginning to end, nothing was to much trouble. Hayley’s professionalism is second to none. Can not thank her and her team enough. Highly recommend 

  • 5 christine gray 20th Aug 2019

    Provided very efficient, caring and sensitive service.

  • 5 victoria sanderson 20th Aug 2019

    Hayley Owen Funerals dis an excellent job from start to finish for my Nana. They were kind and understanding to all my family and took the time to discuss at length about my Nana what she was like which added a personal touch they also came up with unique ideas for her funeral which made it all the more special. Would recommend to anyone going through a bereavement they really care and go the extra mile

  • 5 gladys sheldon 20th Aug 2019

    Helpful respectful friendly 

  • 5 carole rutherford 20th Aug 2019

    Absolutely brilliant, all staff are dedicated to their jobs and go out of there way to help, at any time of the day

  • 5 patricia nicol 19th Aug 2019

    From start to finish Hayley and her staff looked after us in a very professional and caring way listening to our needs and sharing her ideas with us nothing was too much trouble I would recommend her to anyone wanting first class service. Thank you

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Christine Waites 7th Oct 2019

Hayley is so caring and compassionate and goes above and beyond to make sure that everything is right and just the way you want it. Her professionalism and gentle nature was exactly what we needed at such a sensitive and painful time. We can't thank Hayley and her team enough for giving my husband a beautiful send off. I would highly recommend their services to family and friends.

Kathy Robertson 7th Oct 2019

Hayley helped me through a traumatic day, with such kindness care and compassion Nothing was any trouble. This is not a job toHayley it is a vocation. I was comforted that Charlie was in her gentle care. Heartfelt thanks from myself and family. Kathy Robertson 

Toni Robson 20th Sep 2019

From the first point of contact Hayley and her team have been extremely supportive, helpful and above all professional. She

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