Hayley Owen Funeral Services York

553 reviews

An independent funeral director in York who offer caring support while helping bereaved families arrange a meaningful funeral.

Latest Verified Reviews

Yvonne baker 19th May 2020

I just have to say thank you for your kindness and support during a most difficult time. You have gone above and beyond for myself and my family. I can’t praise you all enough . Even during this unprecedented situation you have managed to give us a chance to say goodbye. We as a family fully recommend you as a company who provide compassion and professionalism, and go above and beyond to make such a difficult time as easy as It possibly can be. 

margaret cook 6th May 2020

From start to finish Haley and Victoria handled all the arrangements efficiently and professionally .Especially in these difficult circumstances ,having to have 10 mourners and an outdoor service .I would highly recommend Haley Owen funeral directors

brian ditchburn 6th May 2020

Hayley Owen funeral directors was always very caring in our needs with dealing with our family in the most of difficult times. Hayley herself was faultless with dealing with all the details. She took away all the pressure from us leaving us to deal with Patricia's loss in our way. MRS Patricia Ditchburn 28th April 2020.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01904 803354

About Us

Hayley Owen Funeral Directors in York, are a highly qualified and caring funeral directors serving the local community in and around Yorkshire. Their compassionate team of professionals are available round the clock with help and advice, whether the family wants a religious or non-religious funeral.

Hayley Owen and her team offer a range of services, from a traditional burial or simple cremation service to green funerals or a burial at sea. They are happy to support families organise a bespoke funeral service that are reflect their loved one’s wishes.

They offer the option of home visits so that families may discuss funeral arrangements in the comfort of their homes. Also on offer are their prestigious fleet of vintage Daimlers which can be used as funeral transport.

A typical funeral with Hayley Owen will include the collection and care of the person who has died, liaising with third parties, a classic Daimler hearse and a handmade coffin. Other funeral transport options include horse drawn carriage, motorcycle sidecar hearse, matching Daimler limousines or a vintage tractor or trailer.

The York-based funeral directors have a tranquil Chapel of Rest which can be used by the family or friends to grieve or reflect on the memory of their loved one. Other services include an in-house embalming service, bereavement counselling and repatriation.

The team are available 24/7 to guide bereaved families and provide caring support during a difficult time. Call Hayley Owen Funeral Directors for more information on various options or to arrange a memorable funeral service for your loved one.

Verified Reviews

Verified Reviews

  • 5 Yvonne baker 19th May 2020

    I just have to say thank you for your kindness and support during a most difficult time. You have gone above and beyond for myself and my family. I can’t praise you all enough . Even during this unprecedented situation you have managed to give us a chance to say goodbye.
    We as a family fully recommend you as a company who provide compassion and professionalism, and go above and beyond to make such a difficult time as easy as It possibly can be. 

  • 5 margaret cook 6th May 2020

    From start to finish Haley and Victoria handled all the arrangements efficiently and professionally .Especially in these difficult circumstances ,having to have 10 mourners and an outdoor service .I would highly recommend Haley Owen funeral directors

  • 5 brian ditchburn 6th May 2020

    Hayley Owen funeral directors was always very caring in our needs with dealing with our family in the most of difficult times. Hayley herself was faultless with dealing with all the details. She took away all the pressure from us leaving us to deal with Patricia's loss in our way.

    MRS Patricia Ditchburn 28th April 2020.

  • 5 carole lightfoot 6th May 2020

    Excellent service very caring and compassionate highly recommend 

  • 5 paul hopwood 6th May 2020

    We have unfortunately had to use Hayley Owen funeral services several time over the past 12 months. At my Mother in Laws funeral last year, my elderly Mum said the service and funeral direction was very good and requested we use Hayley Owen for her funeral. Which we sadly had too last week. We would recommend Hayley to anyone, very empathic and nothing is too much. 

  • 5 Michelle Day 1st May 2020

    Haley was lovely very kind and caring .it was so nice to have music when we went to Lindsey avenue and to stand for a while for other family and friends to say goodbye. It was a very difficult time with everything that was going on(Corona virus) but they did an excellent job .thankyou haley and team even though we was out side it was a lovely day and my dad loved sitting outside so it was a nice way to say our goodbyes xthankyoux

  • 5 Angie Hall 29th Apr 2020

    Professional service delivered with a friendly and compassionate approach.
    From the start to the finish, the whole painful experience of arranging my loved ones funeral was made as easy as possible. A truly lovely lady and great people to deal with.
    Very much appreciated.
    Excellent in all aspects.

  • 5 Lynn Duggan 29th Apr 2020

    In difficult times Hayley provided a caring, compassionate and moving service. Offering help and exploring options open to us when rules regarding funerals changed, we were able to have fitting service which was very moving. I would recommend Hayley Owen unreservedly. Thank you Hayley.

  • 5 Claire Ashdown 24th Apr 2020

    Hayley and her staff couldn’t have done any more for our family in these uncertain times. They really did my Mum proud. It is a very sad time but they made the process so easy and Mum had a beautiful service from start to finish.  I highly recommend Hayley Owen and her staff. Lovely people 😊

  • 5 Mark Bishop 15th Apr 2020

    Arranging a funeral is never easy but even worse whilst we have this insidious virus in our midst.  Owe we, we just can’t fault Hayley for looking after us all so well.  Thank you Hayley.  .  

  • 5 Sue Conricode 15th Apr 2020

    Hayley and her team did an excellent job under difficult circumstances. We had no hesitation in asking her to do Peter's funeral as she also did Vera's funeral 3 years previously.

  • 5 Emma Ritchie 15th Apr 2020

    Hayley and her colleagues were kind, caring, compassionate and wonderfully patient. The funeral was beautiful and, knowing that it was the most lovely possible way to say goodbye to my mother, has helped us enormously with the grieving process. 
    Hayley and her team are a credit to their profession and I would recommend them to anyone to ease them through the process with kindness and dignity.
    Thanks so much Hayley, we will not forget you. Love from us all.

  • 5 Emma Jackson 15th Apr 2020

    Haley Owen was the consummate professional throughout the whole process. Her calm and caring attitude helped make a very dark time more bearable, and her quiet yet steady presence on the day of the funeral guided us through the events with a steadiness and calm. Her constant readiness to answer questions and offer support was reassuring and welcomed. She made sure we were involved throughout the whole planning of the funeral and we were delighted with the results. We would have no hesitation to recommend her services to anyone going through the bereavement of a loved one. Haley showed respect to our Mum and us as her daughters-we knew Mum was getting the very best care in the most dignified yet cheerful way-Mum had asked for Haley to help her on her last journey, and we were delighted we could honour this.

  • 5 Stephanie Higgins 8th Apr 2020

    Hayley and her team were very caring and professional when organising our mums funeral , she was empathic and listened to what we wanted and how we were feeling .
    The day of the funeral the flowers that Hayley arranged were beautiful and the service was an excellent tribute in celebrating mums life.
    We cannot thank Hayley and her team enough for making a very difficult time pass with dignity and respect .

    Best wIshes

    Stephanie and Tina x


  • 5 Heather Curtis 7th Apr 2020

    What a beautiful service Hayley Owen provided for my dear husband Trevor, everything she did was so tastefully executed from the moment we stepped into her funeral parlour .
    I felt so comforted by her gentle and kind way she organised everything
    we all felt that we were in good hands
    I must mention Wayne the celebrant at Trevor's funeral , he gave a great account of Trevor's life as if he actually knew him Thank you for everything for my husband Trevor x
    Heather Curtis

  • 5 Sylvia Thorpe 7th Apr 2020

    Under very difficult circumstances due to the Coronavirus we were extremely happy with the service,attention and care we received from Haley Owen funeral services.Her professionalism was excellent & along with her husband they did an incredible job.We are very great-full that they organised everything so beautifully.Thank you very much.

  • 5 Malcolm Pallister 7th Apr 2020

    Very helpful Mike guided us through every step. Arranged excellent celebrant Teresa Bovingdon. Arranged lovely flowers. Everything went to plan and on time. Also arranged Woodman for wake very nice place and catering.

  • 5 Kate Barker 7th Apr 2020

    Very compassionate, friendly but professional service. All the arrangements went smoothly and nothing was too much trouble. Would highly recommend. 

  • 5 John Schofield 7th Apr 2020

    Hayley and her team provided a very personal yet professional service to the family from the moment they were contacted to arrange collection of my dear fathers body until the service at the crematorium and thereafter. All went very smoothly, we were given many options. We were never rushed and Hayley spent a lot of time with us planning the service and also much further time making sure all the music hymns etc were exactly right. This was our second family funeral in 3mths. Hayley organised the first one for my Mother which was equally good and we had no qualms using her services for Dad too. I cannot recommendation them highly enough. A small family run business that you should feel very confident in engaging. (Retired GP)

  • 5 Carmel Burton 7th Apr 2020

    Hayley and her team offered a very professional service for my late husband and was very accommodating with any personal needs we had

  • 5 Jayne Pipes 19th Mar 2020

    Hayley and her team dealt with the arrangements in a caring and companionate way from start to finish. Nothing was too much trouble. Thank you for making a very distressing time as easy as it could be.

  • 5 Gillian . 19th Mar 2020

    Hayley and colleagues at Hayley Owen Funeral Service are top of the tops !!
    From very first ringing Hayley and her coming to see mum and I at out of hour times she was amazing .
    Caring , Professional nothing was too much trouble and they went over and above to make sure our needs were meet and advised and helped us with love and thoughtfulness in all they did.
    I would so definitely recommend Hayley Owen Funeral she looked my late father the best he could of been looked after .

  • 5 Toni Harris 19th Mar 2020

    Great people at the saddest time was really helpful specially mike he helped us with everything and we was able to lay my brother to rest 

  • 5 Nigel Horner 4th Mar 2020

    Excellent, would recommend to all.

  • 5 Catherine Parker 2nd Mar 2020

    I can't fault the service we received. It was compassionate and efficient.

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Yvonne baker 19th May 2020

I just have to say thank you for your kindness and support during a most difficult time. You have gone above and beyond for myself and my family. I can’t praise you all enough . Even during this unprecedented situation you have managed to give us a chance to say goodbye. We as a family fully recommend you as a company who provide compassion and professionalism, and go above and beyond to make such a difficult time as easy as It possibly can be. 

margaret cook 6th May 2020

From start to finish Haley and Victoria handled all the arrangements efficiently and professionally .Especially in these difficult circumstances ,having to have 10 mourners and an outdoor service .I would highly recommend Haley Owen funeral directors

brian ditchburn 6th May 2020

Hayley Owen funeral directors was always very caring in our needs with dealing with our family in the most of difficult times. Hayley herself was faultless with dealing with all the details. She took away all the pressure from us leaving us to deal with Patricia's loss in our way. MRS Patricia Ditchburn 28th April 2020.

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