Hayley Owen Funeral Services York

269 reviews

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An independent funeral director in York who offer caring support while helping bereaved families arrange a meaningful funeral.

Latest Verified Reviews

Mark Bishop 15th Apr 2020

Arranging a funeral is never easy but even worse whilst we have this insidious virus in our midst.  Owe we, we just can’t fault Hayley for looking after us all so well.  Thank you Hayley.  .  

Sue Conricode 15th Apr 2020

Hayley and her team did an excellent job under difficult circumstances. We had no hesitation in asking her to do Peter's funeral as she also did Vera's funeral 3 years previously.

Emma Ritchie 15th Apr 2020

Hayley and her colleagues were kind, caring, compassionate and wonderfully patient. The funeral was beautiful and, knowing that it was the most lovely possible way to say goodbye to my mother, has helped us enormously with the grieving process.  Hayley and her team are a credit to their profession and I would recommend them to anyone to ease them through the process with kindness and dignity. Thanks so much Hayley, we will not forget you. Love from us all.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

About Us

Hayley Owen Funeral Directors in York, are a highly qualified and caring funeral directors serving the local community in and around Yorkshire. Their compassionate team of professionals are available round the clock with help and advice, whether the family wants a religious or non-religious funeral.

Hayley Owen and her team offer a range of services, from a traditional burial or simple cremation service to green funerals or a burial at sea. They are happy to support families organise a bespoke funeral service that are reflect their loved one’s wishes.

They offer the option of home visits so that families may discuss funeral arrangements in the comfort of their homes. Also on offer are their prestigious fleet of vintage Daimlers which can be used as funeral transport.

A typical funeral with Hayley Owen will include the collection and care of the person who has died, liaising with third parties, a classic Daimler hearse and a handmade coffin. Other funeral transport options include horse drawn carriage, motorcycle sidecar hearse, matching Daimler limousines or a vintage tractor or trailer.

The York-based funeral directors have a tranquil Chapel of Rest which can be used by the family or friends to grieve or reflect on the memory of their loved one. Other services include an in-house embalming service, bereavement counselling and repatriation.

The team are available 24/7 to guide bereaved families and provide caring support during a difficult time. Call Hayley Owen Funeral Directors for more information on various options or to arrange a memorable funeral service for your loved one.

Verified Reviews

Verified Reviews

  • 5 Mark Bishop 15th Apr 2020

    Arranging a funeral is never easy but even worse whilst we have this insidious virus in our midst.  Owe we, we just can’t fault Hayley for looking after us all so well.  Thank you Hayley.  .  

  • 5 Sue Conricode 15th Apr 2020

    Hayley and her team did an excellent job under difficult circumstances. We had no hesitation in asking her to do Peter's funeral as she also did Vera's funeral 3 years previously.

  • 5 Emma Ritchie 15th Apr 2020

    Hayley and her colleagues were kind, caring, compassionate and wonderfully patient. The funeral was beautiful and, knowing that it was the most lovely possible way to say goodbye to my mother, has helped us enormously with the grieving process.  Hayley and her team are a credit to their profession and I would recommend them to anyone to ease them through the process with kindness and dignity. Thanks so much Hayley, we will not forget you. Love from us all.

  • 5 Emma Jackson 15th Apr 2020

    Haley Owen was the consummate professional throughout the whole process. Her calm and caring attitude helped make a very dark time more bearable, and her quiet yet steady presence on the day of the funeral guided us through the events with a steadiness and calm. Her constant readiness to answer questions and offer support was reassuring and welcomed. She made sure we were involved throughout the whole planning of the funeral and we were delighted with the results. We would have no hesitation to recommend her services to anyone going through the bereavement of a loved one. Haley showed respect to our Mum and us as her daughters-we knew Mum was getting the very best care in the most dignified yet cheerful way-Mum had asked for Haley to help her on her last journey, and we were delighted we could honour this.

  • 5 Stephanie Higgins 8th Apr 2020

    Hayley and her team were very caring and professional when organising our mums funeral , she was empathic and listened to what we wanted and how we were feeling . The day of the funeral the flowers that Hayley arranged were beautiful and the service was an excellent tribute in celebrating mums life. We cannot thank Hayley and her team enough for making a very difficult time pass with dignity and respect . Best wIshes Stephanie and Tina x

  • 5 Heather Curtis 7th Apr 2020

    What a beautiful service Hayley Owen provided for my dear husband Trevor, everything she did was so tastefully executed from the moment we stepped into her funeral parlour . I felt so comforted by her gentle and kind way she organised everything we all felt that we were in good hands I must mention Wayne the celebrant at Trevor's funeral , he gave a great account of Trevor's life as if he actually knew him Thank you for everything for my husband Trevor x Heather Curtis

  • 5 Sylvia Thorpe 7th Apr 2020

    Under very difficult circumstances due to the Coronavirus we were extremely happy with the service,attention and care we received from Haley Owen funeral services.Her professionalism was excellent & along with her husband they did an incredible job.We are very great-full that they organised everything so beautifully.Thank you very much.

  • 5 Malcolm Pallister 7th Apr 2020

    Very helpful Mike guided us through every step. Arranged excellent celebrant Teresa Bovingdon. Arranged lovely flowers. Everything went to plan and on time. Also arranged Woodman for wake very nice place and catering.

  • 5 Kate Barker 7th Apr 2020

    Very compassionate, friendly but professional service. All the arrangements went smoothly and nothing was too much trouble. Would highly recommend. 

  • 5 John Schofield 7th Apr 2020

    Hayley and her team provided a very personal yet professional service to the family from the moment they were contacted to arrange collection of my dear fathers body until the service at the crematorium and thereafter. All went very smoothly, we were given many options. We were never rushed and Hayley spent a lot of time with us planning the service and also much further time making sure all the music hymns etc were exactly right. This was our second family funeral in 3mths. Hayley organised the first one for my Mother which was equally good and we had no qualms using her services for Dad too. I cannot recommendation them highly enough. A small family run business that you should feel very confident in engaging. (Retired GP)

  • 5 Carmel Burton 7th Apr 2020

    Hayley and her team offered a very professional service for my late husband and was very accommodating with any personal needs we had

  • 5 Jayne Pipes 19th Mar 2020

    Hayley and her team dealt with the arrangements in a caring and companionate way from start to finish. Nothing was too much trouble. Thank you for making a very distressing time as easy as it could be.

  • 5 Gillian . 19th Mar 2020

    Hayley and colleagues at Hayley Owen Funeral Service are top of the tops !! From very first ringing Hayley and her coming to see mum and I at out of hour times she was amazing . Caring , Professional nothing was too much trouble and they went over and above to make sure our needs were meet and advised and helped us with love and thoughtfulness in all they did. I would so definitely recommend Hayley Owen Funeral she looked my late father the best he could of been looked after .

  • 5 Toni Harris 19th Mar 2020

    Great people at the saddest time was really helpful specially mike he helped us with everything and we was able to lay my brother to rest 

  • 5 Nigel Horner 4th Mar 2020

    Excellent, would recommend to all.

  • 5 Catherine Parker 2nd Mar 2020

    I can't fault the service we received. It was compassionate and efficient.

  • 5 Janet Farrow 1st Mar 2020

    I would like to thank Hayley for the professional and sensitive way she organised my brother's funeral. Helpful with everything and always kept me informed.

  • 5 Christine Gallacher 28th Feb 2020

    Hayley was so welcoming and very informative at a difficult time We were treated with dignity and respect Hayley made us feel at ease and with the help of her little dog we had a laugh or two. Hayley and her marvellous team made a sad day very special. The cars were beautiful we had a lovely courteous gentleman driving and the floral tributes on mums coffin were absolutely beautiful which Hayley had organised on our behalf.  I would not hesitate  to recommend Hayley Owen the service received was first class.

  • 5 John Masiak 21st Feb 2020

    Nothing was too much trouble for Hayley. She guided me through the process with compassion and efficiency.  The added extras were good value and well received by all.

  • 5 Mora . 7th Feb 2020

    Hayley and her team were incredibly supportive and flexible. They helped us put together a funeral which truly reflected and celebrated my mums life. Nothing was too much trouble. I am incredibly grateful for a day which I can look back on and know that mum had the best send off we could give her. We are still receiving comments and letters from those who attended saying how moving and special the day was.

  • 5 Samuel Adjark 4th Feb 2020

    Fantastic service at a difficult time. It felt like they were part of the family/friends. Gave us their words, assured us all will go well and they delivered. Highly recommended. Thank you

  • 5 David Thomas 30th Jan 2020

    So sympathetic and helpful with every request . My brothers funeral was done the way i would of wanted for myself. No hastle with the cost or having to put anything up front unlike other funeral homes. The cherges were very competative for what we recieved.

  • 5 Peter Thornhill 30th Jan 2020

    I would like to thank Hayley and her staff for there professional services on such a sad day, I would certainly recommend Hayley Owen funeral services to all my family and friends, thank you. 

  • 5 Lisa Young 30th Jan 2020

    Really professional. Took care of every aspect. Making a hard time as easy as they could for you & your family.would highly recommend them .

  • 5 Kay Holder 19th Jan 2020

    Despite the circumstances hayley Owen funeral services made life and death so much more easy to cope with. Thank you very much.

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

National Association of Funeral Directors

NAFD Members

Latest Verified Reviews

Mark Bishop 15th Apr 2020

Arranging a funeral is never easy but even worse whilst we have this insidious virus in our midst.  Owe we, we just can’t fault Hayley for looking after us all so well.  Thank you Hayley.  .  

Sue Conricode 15th Apr 2020

Hayley and her team did an excellent job under difficult circumstances. We had no hesitation in asking her to do Peter's funeral as she also did Vera's funeral 3 years previously.

Emma Ritchie 15th Apr 2020

Hayley and her colleagues were kind, caring, compassionate and wonderfully patient. The funeral was beautiful and, knowing that it was the most lovely possible way to say goodbye to my mother, has helped us enormously with the grieving process.  Hayley and her team are a credit to their profession and I would recommend them to anyone to ease them through the process with kindness and dignity. Thanks so much Hayley, we will not forget you. Love from us all.

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