Hayley Owen Funeral Services York

188 reviews

Hayley Owen Funeral Services York, York, funeral director in York Hayley Owen Funeral Services York, York, funeral director in York Hayley Owen Funeral Services York, York, funeral director in York
COVID-19 measures: Please be aware that restrictions are in place. Please call the funeral home to discuss the specific measures that they are taking during this challenging time.
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An independent funeral director in York who offer caring support while helping bereaved families arrange a meaningful funeral.

Latest Verified Reviews

Andrew Dinnen 27th May 2020

Beautiful people with hearts of gold. They made what was a catastrophic incident in our lives just somewhat bare able. I will forever be in their debt for their kindness, understanding and compassion.

karen Mulligan 27th May 2020

I was really pleased with the whole service provided by Hayley and her team, under what were more than usually difficult circumstances. The calm and understanding manner of the staff put me very much at ease, I never felt pressured or rushed and the day of the funeral itself turned out to be a lot less stressful than I had imagined. I think we gave the best send off we could given the circumstances. 

Wayne Kirby 26th May 2020

Hayley Owen Funeral Services York were extremely caring and professional when dealing with my fathers funeral, every request no matter how big or small was accommodated and I would gladly recommend them to anyone.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

About Us

Hayley Owen Funeral Directors in York, are a highly qualified and caring funeral directors serving the local community in and around Yorkshire. Their compassionate team of professionals are available round the clock with help and advice, whether the family wants a religious or non-religious funeral.

Hayley Owen and her team offer a range of services, from a traditional burial or simple cremation service to green funerals or a burial at sea. They are happy to support families organise a bespoke funeral service that are reflect their loved one’s wishes.

They offer the option of home visits so that families may discuss funeral arrangements in the comfort of their homes. Also on offer are their prestigious fleet of vintage Daimlers which can be used as funeral transport.

A typical funeral with Hayley Owen will include the collection and care of the person who has died, liaising with third parties, a classic Daimler hearse and a handmade coffin. Other funeral transport options include horse drawn carriage, motorcycle sidecar hearse, matching Daimler limousines or a vintage tractor or trailer.

The York-based funeral directors have a tranquil Chapel of Rest which can be used by the family or friends to grieve or reflect on the memory of their loved one. Other services include an in-house embalming service, bereavement counselling and repatriation.

The team are available 24/7 to guide bereaved families and provide caring support during a difficult time. Call Hayley Owen Funeral Directors for more information on various options or to arrange a memorable funeral service for your loved one.

Verified Reviews

Verified Reviews

  • 5 Andrew Dinnen 27th May 2020

    Beautiful people with hearts of gold. They made what was a catastrophic incident in our lives just somewhat bare able. I will forever be in their debt for their kindness, understanding and compassion.

  • 5 karen Mulligan 27th May 2020

    I was really pleased with the whole service provided by Hayley and her team, under what were more than usually difficult circumstances. The calm and understanding manner of the staff put me very much at ease, I never felt pressured or rushed and the day of the funeral itself turned out to be a lot less stressful than I had imagined. I think we gave the best send off we could given the circumstances. 

  • 5 Wayne Kirby 26th May 2020

    Hayley Owen Funeral Services York were extremely caring and professional when dealing with my fathers funeral, every request no matter how big or small was accommodated and I would gladly recommend them to anyone.

  • 5 desmond johnson 23rd May 2020

    Due to the restrictions everything went very well.  I just hoped there would have been a bit more guidance at the crematorium as we where unsure how to proceed.

  • 5 alayna shepherd 23rd May 2020

    Absolutely excellent service. So kind and considerate, they really listened to our wishes and did a fantastic job of ensuring this was done. They were so efficient and advice was second to none especially since I have never had to arrange a funeral before they were wonderful.

  • 5 chris hoggarth 23rd May 2020

    Hayley Dave and Victoria were very kind and helpfull.

  • 5 lisa mcHale 21st May 2020

    Haley and her staff couldn't have been more caring at our most difficult time. What lovely people they are. They arranged everything for us and took all of the stress away. I can't thank enough. I would most certainly recommend their services.

  • 5 Ben Galloway 21st May 2020

    Deciding who I wanted to look after my father’s funeral  was not at all difficult. I met Hayley Owen a few years ago because she arranged the funeral of a close family friend. I was struck at the time by her sincerity, compassion and consummate professionalism. Hayley has a vocation for what she does - for not only looking after a loved one with dignity but also looking after the family who are grieving. Hayley and her colleagues walked me through everything one has to go through at a time like this patiently and dealt with my phone calls and questions considerately. Nothing prepares you for the loss of a loved one but having the right person in your corner to assist you with the arrangements is a great help and comfort. I can’t recommend Hayley more highly. I trust her completely and you should too. Sincere thanks to you Hayley from me and from my family. We appreciate very much everything you have done for us. God bless you. Ben Galloway

  • 5 simon Perkins 19th May 2020

    Could not have done more under current restrictions, thank you again

  • 5 Sue Cooney 19th May 2020

    I met Hayley in November when my mum passed away and I was so impressed with the service she gave to me and my family was excellent, Hayley is so caring and I felt that every word Hayley said was genuine.  In April 2020 my partner passed away with Covid.19 and I had no hesitation of who I was going to use for his funeral, Hayley and her staff are excellent and I would highly recommend her services to anybody who is in need of somebody who will care and guide you to do what is best for the family 

  • 5 Yvonne baker 19th May 2020

    I just have to say thank you for your kindness and support during a most difficult time. You have gone above and beyond for myself and my family. I can’t praise you all enough . Even during this unprecedented situation you have managed to give us a chance to say goodbye. We as a family fully recommend you as a company who provide compassion and professionalism, and go above and beyond to make such a difficult time as easy as It possibly can be. 

  • 5 margaret cook 6th May 2020

    From start to finish Haley and Victoria handled all the arrangements efficiently and professionally .Especially in these difficult circumstances ,having to have 10 mourners and an outdoor service .I would highly recommend Haley Owen funeral directors

  • 5 brian ditchburn 6th May 2020

    Hayley Owen funeral directors was always very caring in our needs with dealing with our family in the most of difficult times. Hayley herself was faultless with dealing with all the details. She took away all the pressure from us leaving us to deal with Patricia's loss in our way. MRS Patricia Ditchburn 28th April 2020.

  • 5 carole lightfoot 6th May 2020

    Excellent service very caring and compassionate highly recommend 

  • 5 paul hopwood 6th May 2020

    We have unfortunately had to use Hayley Owen funeral services several time over the past 12 months. At my Mother in Laws funeral last year, my elderly Mum said the service and funeral direction was very good and requested we use Hayley Owen for her funeral. Which we sadly had too last week. We would recommend Hayley to anyone, very empathic and nothing is too much. 

  • 5 Michelle Day 1st May 2020

    Haley was lovely very kind and caring .it was so nice to have music when we went to Lindsey avenue and to stand for a while for other family and friends to say goodbye. It was a very difficult time with everything that was going on(Corona ***) but they did an excellent job .thankyou haley and team even though we was out side it was a lovely day and my dad loved sitting outside so it was a nice way to say our goodbyes xthankyoux

  • 5 Angie Hall 29th Apr 2020

    Professional service delivered with a friendly and compassionate approach. From the start to the finish, the whole painful experience of arranging my loved ones funeral was made as easy as possible. A truly lovely lady and great people to deal with. Very much appreciated. Excellent in all aspects.

  • 5 Lynn Duggan 29th Apr 2020

    In difficult times Hayley provided a caring, compassionate and moving service. Offering help and exploring options open to us when rules regarding funerals changed, we were able to have fitting service which was very moving. I would recommend Hayley Owen unreservedly. Thank you Hayley.

  • 5 Claire Ashdown 24th Apr 2020

    Hayley and her staff couldn’t have done any more for our family in these uncertain times. They really did my Mum proud. It is a very sad time but they made the process so easy and Mum had a beautiful service from start to finish.  I highly recommend Hayley Owen and her staff. Lovely people 😊

  • 5 Mark Bishop 15th Apr 2020

    Arranging a funeral is never easy but even worse whilst we have this insidious *** in our midst.  Owe we, we just can’t fault Hayley for looking after us all so well.  Thank you Hayley.  .  

  • 5 Sue Conricode 15th Apr 2020

    Hayley and her team did an excellent job under difficult circumstances. We had no hesitation in asking her to do Peter's funeral as she also did Vera's funeral 3 years previously.

  • 5 Emma Ritchie 15th Apr 2020

    Hayley and her colleagues were kind, caring, compassionate and wonderfully patient. The funeral was beautiful and, knowing that it was the most lovely possible way to say goodbye to my mother, has helped us enormously with the grieving process.  Hayley and her team are a credit to their profession and I would recommend them to anyone to ease them through the process with kindness and dignity. Thanks so much Hayley, we will not forget you. Love from us all.

  • 5 Emma Jackson 15th Apr 2020

    Haley Owen was the consummate professional throughout the whole process. Her calm and caring attitude helped make a very dark time more bearable, and her quiet yet steady presence on the day of the funeral guided us through the events with a steadiness and calm. Her constant readiness to answer questions and offer support was reassuring and welcomed. She made sure we were involved throughout the whole planning of the funeral and we were delighted with the results. We would have no hesitation to recommend her services to anyone going through the bereavement of a loved one. Haley showed respect to our Mum and us as her daughters-we knew Mum was getting the very best care in the most dignified yet cheerful way-Mum had asked for Haley to help her on her last journey, and we were delighted we could honour this.

  • 5 Stephanie Higgins 8th Apr 2020

    Hayley and her team were very caring and professional when organising our mums funeral , she was empathic and listened to what we wanted and how we were feeling . The day of the funeral the flowers that Hayley arranged were beautiful and the service was an excellent tribute in celebrating mums life. We cannot thank Hayley and her team enough for making a very difficult time pass with dignity and respect . Best wIshes Stephanie and Tina x

  • 5 Heather Curtis 7th Apr 2020

    What a beautiful service Hayley Owen provided for my dear husband Trevor, everything she did was so tastefully executed from the moment we stepped into her funeral parlour . I felt so comforted by her gentle and kind way she organised everything we all felt that we were in good hands I must mention Wayne the celebrant at Trevor's funeral , he gave a great account of Trevor's life as if he actually knew him Thank you for everything for my husband Trevor x Heather Curtis

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

National Association of Funeral Directors

NAFD Members

Latest Verified Reviews

Andrew Dinnen 27th May 2020

Beautiful people with hearts of gold. They made what was a catastrophic incident in our lives just somewhat bare able. I will forever be in their debt for their kindness, understanding and compassion.

karen Mulligan 27th May 2020

I was really pleased with the whole service provided by Hayley and her team, under what were more than usually difficult circumstances. The calm and understanding manner of the staff put me very much at ease, I never felt pressured or rushed and the day of the funeral itself turned out to be a lot less stressful than I had imagined. I think we gave the best send off we could given the circumstances. 

Wayne Kirby 26th May 2020

Hayley Owen Funeral Services York were extremely caring and professional when dealing with my fathers funeral, every request no matter how big or small was accommodated and I would gladly recommend them to anyone.

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