Hayley Owen Funeral Services York

548 reviews

An independent funeral director in York who offer caring support while helping bereaved families arrange a meaningful funeral.

Latest Verified Reviews

Billy Wells 16th Mar 2024

Such lovely people and a professional service. Hayley Owen make things as easy as possible during what are difficult times.

Robert Stephenson 7th Mar 2024

The Funeral director Gary was very efficient and helpful with all aspects of the ceremony. Willing to oblige with all my wishes and I can't thank him enough for making a tragic day into a celebration

Barbara Fawcett 6th Mar 2024

Very caring, just what I needed at my most vulnerable time of my life, loosing my husband and best friend.so thank you all.barbara Fawcett

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01904 803354

About Us

Hayley Owen Funeral Directors in York, are a highly qualified and caring funeral directors serving the local community in and around Yorkshire. Their compassionate team of professionals are available round the clock with help and advice, whether the family wants a religious or non-religious funeral.

Hayley Owen and her team offer a range of services, from a traditional burial or simple cremation service to green funerals or a burial at sea. They are happy to support families organise a bespoke funeral service that are reflect their loved one’s wishes.

They offer the option of home visits so that families may discuss funeral arrangements in the comfort of their homes. Also on offer are their prestigious fleet of vintage Daimlers which can be used as funeral transport.

A typical funeral with Hayley Owen will include the collection and care of the person who has died, liaising with third parties, a classic Daimler hearse and a handmade coffin. Other funeral transport options include horse drawn carriage, motorcycle sidecar hearse, matching Daimler limousines or a vintage tractor or trailer.

The York-based funeral directors have a tranquil Chapel of Rest which can be used by the family or friends to grieve or reflect on the memory of their loved one. Other services include an in-house embalming service, bereavement counselling and repatriation.

The team are available 24/7 to guide bereaved families and provide caring support during a difficult time. Call Hayley Owen Funeral Directors for more information on various options or to arrange a memorable funeral service for your loved one.

Verified Reviews

Verified Reviews

  • 5 Billy Wells 16th Mar 2024

    Such lovely people and a professional service. Hayley Owen make things as easy as possible during what are difficult times.

  • 5 Robert Stephenson 7th Mar 2024

    The Funeral director Gary was very efficient and helpful with all aspects of the ceremony. Willing to oblige with all my wishes and I can't thank him enough for making a tragic day into a celebration

  • 5 Barbara Fawcett 6th Mar 2024

    Very caring, just what I needed at my most vulnerable time of my life, loosing my husband and best friend.so thank you all.barbara Fawcett

  • 5 Janet Hopton 5th Mar 2024

    A very caring approach and everything went smoothly.  Nothing was too much trouble. Thank you.

  • 5 Mary Gray 5th Mar 2024

    We were extremely happy with your service and support everything was exactly how it should be thank you so much 

  • 5 Jurgen Julius 26th Feb 2024

    I highly recommend Hayley Owen. From calling them in the very early hours to advise of my Mother in Law's passing, to organising the funeral and suggesting the perfect celebrant. Everything was taken care of by Haley Owen and costs were transparent. Nothing was too much trouble. A special thanks to Garry from Hayley Owen and Steve Emmett the Humanist Celebrant.

  • 5 Alma Beavers 20th Feb 2024

    Thank you to Hayley Owen & her team for helping our family plan my dad’s funeral. At the most difficult times in our lives we were made to feel at ease. Everything was perfect from start to finish. Thank you 🙏 

  • 3 Brian Henderson 16th Feb 2024

    Apart from the fact that you have addressed the email to Brian who is actually the Solicitor and not me everything went ok. I was worried when the Theresa was stuck in traffic and nearly late for the funeral which has put me off using someone who lives outside York. I would probably use a local vicar next time. 

  • 5 Jacqui Ellis 16th Feb 2024

    Nothing to much trouble. Great staff good listeners went the extra mile to make sure things were perfect on the day. I can’t praise Haley and her team enough for the way they handled my husbands funeral. 5 Star service Thankyou

  • 5 Andrew Godfrey 10th Feb 2024

    We have used Hayley Owen Funeral Services on a couple of occasions over the last few years. We have found her and staff to be very supportive and friendly. On both occasions we were very satisfied with everything. I can throughly recommend them. 

  • 5 Nicky Cordwell 31st Jan 2024

    We phoned them out of the blue one evening, as my nan passed away at home, even from the first moments on the phone they were understanding, compassionate and caring. Throughout the entire process nothing has been too much trouble or too much effort. They explained the process and paperwork simply and without them we would have been lost - can not recommend them highly enough

  • 5 Jacqueline Kendra 30th Jan 2024

    Hayley Owen Funeral Services give a warm friendly service at such a sad time. They have looked after my Dad's funeral and recently my Mum's. I would highly recommend their services to anyone.

  • 5 Wendy Morris 22nd Jan 2024

    Hayley Owen and team are very caring and compassionate. They were always there to answer any questions. My Mum's funeral was everything we had asked for.
    Thank you for helping us through a sad time.

  • 5 Jane McArthur 22nd Jan 2024

    Hayley and the team have been wonderful throughout the process of us saying goodbye to our loved one.

    Hayley has such a calming energy and was a comfort to the family both on the phone and in person. We had to arrange the ceremony over the Christmas period and even on non-working days she went above and beyond to answer our questions, queries or concerns quickly and with such a gentle demeanour, thank you Hayley, we really appreciate you and you should be proud of your team and the services you offer.

    Communicating with the reception staff was also a breeze, they too answered any questions calmly and efficiently, so thank you to Beth and Amy in particular for that.

    Lastly, we decided quite late on to have a family led service without a celebrant and Gary was wonderful in reassuring us that he’s be on hand during the ceremony in case we needed him, it was really appreciated to have such a grounding presence and it allowed us to relax into the ceremony, which went perfectly. Gary also came to the house to go through ceremony preferences early on in the organisation process and was very calm and respectful, so thank you very much, Gary.

    I’m sure there are also team members working behind the scenes that we didn’t have direct contact with who also played a role in looking after, transporting and organising the whole process and to you we also, as a family, extend our thanks

    To anyone in the York area looking for a funeral directors I would highly recommend Hayley Owens and the team, they handled everything with such grace and respect and flexibility. They’re exactly the team you would hope for when the time comes to honour and celebrate the life of a loved one.

  • 5 Steven Brewer 21st Jan 2024

    I can highly recommend Hayley Owen having recently handled the funeral of my father.  Very compassionate, always accessible and took care of everything for us at a time when this was the last thing I wanted to think about.  The funeral. service would have made Dad proud.  A great family owned business.

  • 5 Jan Screeton 21st Jan 2024

    Hayley Owen and her team were excellent from the start. They turned out in the late evening to collect my Dad and kept us informed all the way through. As they have a wealth of experience they were able to guide me and my family with the arrangements, always with options and all sensitively communicated. I have every faith and lots of appreciation for the services of Hayley Owen Funeral directors and would absolutely recommend them to anyone!! 

  • 5 Joan Sheehan 20th Jan 2024

    Very professional, guiding through the process sympathetically at a stressful time. Any questions were answered quickly and from start to finish we were pleased with the service.

  • 5 Dianne Crosby 14th Jan 2024

    Wonderful, understanding and very helpful during a difficult time. Highly recommend Hayley’s services

  • 5 Colin Dinnie 14th Jan 2024

    My wife passed unexpectedly and the whole process of making the funeral arrangements was a daunting prospect.

    Fortunately, I chose to use the services of Hayley Owen and from the very first conversation over the phone with Patience, I was put at ease.

    Our subsequent meetings and conversations were held with empathy and professionalism, but without feeling overbearing or patronising at any point. These conversations dealt with sensitive topics, but at all times, they were discussed respectfully and thoroughly.

    The practicalities were explained clearly so I had a clear vision of how things would be on the day of the funeral and they worked out perfectly.

    I have absolutely no hesitation in recommending the services provided by Hayley Owen.

  • 4 Sarah kocinski 12th Jan 2024

    Beth was always very helpful and dealt with the funeral plans efficiently, despite a couple of issues that arose during the planning.

  • 5 Ian Pfuger 11th Jan 2024

    We asked Hayley Owen to conduct all the service arrangements for our mother's funeral and they were excellent in every aspect of care and planning for the service. Our immediate contact was Beth, and she went above and beyond giving valuable advice and guidance to make the day run smoothly.
    On behalf of my brother and sister, I cannot thank Beth and Hayley Owen enough and would recommend them to any family requiring their services.

  • 5 Neil Hutchinson 11th Jan 2024

    I’ve used Hayley Owens Funeral Services twice now and Hayley and team provided a very professional service in both occasions. No hesitation in recommending.

  • 5 Gail Winton 11th Jan 2024

    They were very helpful, understanding, dignified and efficient. They carried out our wishes perfectly.

  • 5 Janet Smith 11th Jan 2024

    From start to finish the team was incredible and made this awful time as stress free as possible. I’m so glad I was recommended Hayley Owen’s from my friend. The staff were all so kind and professional. Once again, thank you for everything!

  • 5 Kelsey Mcintyre 11th Jan 2024

    Outstanding service from start to finish. Very pleased. Thank you, Hayley and all the team.

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Billy Wells 16th Mar 2024

Such lovely people and a professional service. Hayley Owen make things as easy as possible during what are difficult times.

Robert Stephenson 7th Mar 2024

The Funeral director Gary was very efficient and helpful with all aspects of the ceremony. Willing to oblige with all my wishes and I can't thank him enough for making a tragic day into a celebration

Barbara Fawcett 6th Mar 2024

Very caring, just what I needed at my most vulnerable time of my life, loosing my husband and best friend.so thank you all.barbara Fawcett

Reviews
Crematorium
Cemetery
  • York Crematorium

    York, YO23 2QD

  • Stonefall Crematorium

    Harrogate, HG3 1DE

  • Maple Park Crematorium

    Thirsk , YO7 4SA

  • Cottingley Hall Crematorium

    Leeds, LS11 0EU

  • Rawdon Crematorium

    Leeds, LS19 6JP

  • York Cemetery

    York, YO10 5AJ

  • Fulford Cemetery

    Fulford, YO19 4QG

  • Wetherby Cemetery

    Wetherby, LS22 6JD

  • Goldsborough Cemetery

    Harrogate, HG5 8NS

  • Selby Cemetery

    Selby, YO8 9BL

  • Knaresborough Cemetery

    Harrogate, HG5 0AH

  • Whinmoor Cemetery

    Leeds, LS14 3DW

  • Kirkby Overblow Cemetery

    Harrogate, HG3 1HD

  • Garforth Cemetery

    Leeds, LS25 1NX

  • Kippax Cemetery

    Leeds, LS25 7HE

  • Dishforth Cemetery

    Hambleton, YO7 3LU

  • Harlow Hill Cemetery

    Harrogate, HG2 0DA

  • Malton Cemetery

    Malton, YO17 7BQ

  • Ferrybridge Cemetery

    Ferrybridge, WF11 8PP

  • Castleford Cemetery

    Castleford, WF10 4LJ

Update

Prices vary by time and day of week