Hayley Owen Funeral Services York

210 reviews

Hayley Owen Funeral Services York, York, funeral director in York Hayley Owen Funeral Services York, York, funeral director in York Hayley Owen Funeral Services York, York, funeral director in York
COVID-19 measures: Please be aware that restrictions are in place. Please call the funeral home to discuss the specific measures that they are taking during this challenging time.
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An independent funeral director in York who offer caring support while helping bereaved families arrange a meaningful funeral.

Latest Verified Reviews

Sally Wade 27th Jul 2020

Thank-you Hayley and team from the bottom of my heart. You did everything and more to make mums funeral just perfect. You are kind caring compassionate  respectful professional and nothing was too much trouble.. Thank you ❤️

Stephen Gude 27th Jul 2020

We are so pleased we chose Hayley Owen’s, right from the start they put us at ease and were really helpful, they made a very difficult situation just that bit easier by helping us with the unknown’s and made sure everything was organised properly and exactly as we wanted it. We felt very comfortable for them to care for a cherished member of our family and it also felt a bit more personal than other directors we’ve had experience of in the past. The service was beautiful even under Covid conditions, and this was due to their input and recommendations. Thank you again Hayley & Victoria, we are very grateful to you.

Paul Burrows 27th Jul 2020

Hayley provided exactly the funeral service that our family wanted. She is caring and pays great attention to detail. I cannot fault a single aspect of the funeral she arranged for my wife. I would recommend her without hesitation to any family looking for comforting help at a time when they don't feel up to worrying about the details of the painful arrangements they have to make.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

About Us

Hayley Owen Funeral Directors in York, are a highly qualified and caring funeral directors serving the local community in and around Yorkshire. Their compassionate team of professionals are available round the clock with help and advice, whether the family wants a religious or non-religious funeral.

Hayley Owen and her team offer a range of services, from a traditional burial or simple cremation service to green funerals or a burial at sea. They are happy to support families organise a bespoke funeral service that are reflect their loved one’s wishes.

They offer the option of home visits so that families may discuss funeral arrangements in the comfort of their homes. Also on offer are their prestigious fleet of vintage Daimlers which can be used as funeral transport.

A typical funeral with Hayley Owen will include the collection and care of the person who has died, liaising with third parties, a classic Daimler hearse and a handmade coffin. Other funeral transport options include horse drawn carriage, motorcycle sidecar hearse, matching Daimler limousines or a vintage tractor or trailer.

The York-based funeral directors have a tranquil Chapel of Rest which can be used by the family or friends to grieve or reflect on the memory of their loved one. Other services include an in-house embalming service, bereavement counselling and repatriation.

The team are available 24/7 to guide bereaved families and provide caring support during a difficult time. Call Hayley Owen Funeral Directors for more information on various options or to arrange a memorable funeral service for your loved one.

Verified Reviews

Verified Reviews

  • 5 Sally Wade 27th Jul 2020

    Thank-you Hayley and team from the bottom of my heart. You did everything and more to make mums funeral just perfect. You are kind caring compassionate  respectful professional and nothing was too much trouble.. Thank you ❤️

  • 5 Stephen Gude 27th Jul 2020

    We are so pleased we chose Hayley Owen’s, right from the start they put us at ease and were really helpful, they made a very difficult situation just that bit easier by helping us with the unknown’s and made sure everything was organised properly and exactly as we wanted it. We felt very comfortable for them to care for a cherished member of our family and it also felt a bit more personal than other directors we’ve had experience of in the past. The service was beautiful even under Covid conditions, and this was due to their input and recommendations. Thank you again Hayley & Victoria, we are very grateful to you.

  • 5 Paul Burrows 27th Jul 2020

    Hayley provided exactly the funeral service that our family wanted. She is caring and pays great attention to detail. I cannot fault a single aspect of the funeral she arranged for my wife. I would recommend her without hesitation to any family looking for comforting help at a time when they don't feel up to worrying about the details of the painful arrangements they have to make.

  • 5 Kym Brown 27th Jul 2020

    Excellent. Nothing was too much trouble, Hayley and her team really made me feel less anxious and took the time to listen and do everything as possible to ease the difficult time. Highly recommend.

  • 5 Mary Barker 23rd Jul 2020

    Very professional from start to finish In these hard times, Hayley Owen was such a caring and understanding person, I feel that a five star Rating rating not enough 10/10  Best of the best 

  • 5 Alan Sloane 21st Jul 2020

    She was able to support me in every way

  • 5 Jackie McConnell 21st Jul 2020

    Hayley and Victoria were very thoughtful and professional but also have the personal skills to help you deal with a very difficult time. I felt my mum was safe in their hands and felt it was easy to talk to both Hayley and Victoria at the worse time in my life. My mum chose Hayley after meeting her so we knew she was right for us. Highly recommend her to take your loved one on their final journey.

  • 5 Collette Calvert 20th Jul 2020

    Professional from beginning to end. Lovely people who are respectful and understanding. Made an unpleasant time, bearable. 

  • 5 John Humble 20th Jul 2020

    They made a sad day a celebration of a wonderful ladies life special. Many thanks John.

  • 5 tracy Allison 20th Jul 2020

    From initial appointment to every question I had about possible changes through the pandemic - Hayley and her staff were empathic, caring and informative. She made a difficult and worrying time - easier. Thank you. 

  • 5 david Johnson 12th Jul 2020

    Professional excellence at its best

  • 5 Rhoda Mills 12th Jul 2020

    A very well led and compassionate firm. Made the day better than expected due to the current guidelines around Covid 19. Can't thank Hayley and Her wonderful staff enough. Thank you so so much for making a sad day more bearable.

  • 5 Lucie Wright 11th Jul 2020

    Hayley Owen and her team know how to add the small caring touches that make all the difference at such a terrible time. From the moment of speaking to Victoria I felt completely cared for and in competent hands. I saw that my relative who had passed was treated with utmost respect throughout the whole process. Thank you x

  • 5 Philippa Cockerill 2nd Jul 2020

    Hayley was lovely, really professional and approachable. she arranged collection of mum from Scotland and handled all the paperwork. She handled the service in a dignified and quiet way which made it so much more bearable. Can highly recommend Hayley and her team.

  • 5 Jack Baines 29th Jun 2020

    Hayley and her team are kind, caring people who look after you through the most difficult time. Hayley provided an extremely personable service and their attention to detail was excellent. In the run up to the funeral and throughout the day they were supportive every step of the way. They did everything in their power to make sure the day ran smoothly. Hayley and her team put us at ease and made sure such a sad occasion was executed in a highly thoughtful and special way.

  • 4 sarena sykes 26th Jun 2020

    Efficient service, very professional, would recommend them.

  • 5 Andrew Hepinstall 26th Jun 2020

    Hayley and Victoria we're excellent, nothing was too much trouble, and they were so helpful in my difficult time.

  • 5 Sian Sturdy 26th Jun 2020

    Very good service at a difficult time, only made harder with covid-19.

  • 5 Tracy . 10th Jun 2020

    Hayley is a wonderful and compassionate person who went above and beyond when dealing with a difficult situation in the middle of the night. Just knowing how Hayley and her team cared for my relative with dignity and respect gave us overwhelming peace of mind that I will never be able to repay.

  • 5 Norma Fowler 7th Jun 2020

    Provided a sympathetic ,helpful service at a stressful time. Thank you.

  • 5 Garry Vilmans 1st Jun 2020

    Hayley Owen and her team are excellent. Arranging a funeral is never a good time for a family and with Hayley's professional help she guides you through everything every step of the way and always keeps you informed of what’s happening. We have used other funeral directors in York in the past but we can highly recommend Hayley as the best in York and will always give her a call if we ever need to arrange another funeral. Thank you to Hayley and your team for your support at this difficult time. 

  • 5 barbara fraton 30th May 2020

    Hayley was  lovely, everything organised very quickly, made a sad time as pleasant as possible. Definitely recommend.

  • 5 Andrew Dinnen 27th May 2020

    Beautiful people with hearts of gold. They made what was a catastrophic incident in our lives just somewhat bare able. I will forever be in their debt for their kindness, understanding and compassion.

  • 5 karen Mulligan 27th May 2020

    I was really pleased with the whole service provided by Hayley and her team, under what were more than usually difficult circumstances. The calm and understanding manner of the staff put me very much at ease, I never felt pressured or rushed and the day of the funeral itself turned out to be a lot less stressful than I had imagined. I think we gave the best send off we could given the circumstances. 

  • 5 Wayne Kirby 26th May 2020

    Hayley Owen Funeral Services York were extremely caring and professional when dealing with my fathers funeral, every request no matter how big or small was accommodated and I would gladly recommend them to anyone.

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

National Association of Funeral Directors

NAFD Members

Latest Verified Reviews

Sally Wade 27th Jul 2020

Thank-you Hayley and team from the bottom of my heart. You did everything and more to make mums funeral just perfect. You are kind caring compassionate  respectful professional and nothing was too much trouble.. Thank you ❤️

Stephen Gude 27th Jul 2020

We are so pleased we chose Hayley Owen’s, right from the start they put us at ease and were really helpful, they made a very difficult situation just that bit easier by helping us with the unknown’s and made sure everything was organised properly and exactly as we wanted it. We felt very comfortable for them to care for a cherished member of our family and it also felt a bit more personal than other directors we’ve had experience of in the past. The service was beautiful even under Covid conditions, and this was due to their input and recommendations. Thank you again Hayley & Victoria, we are very grateful to you.

Paul Burrows 27th Jul 2020

Hayley provided exactly the funeral service that our family wanted. She is caring and pays great attention to detail. I cannot fault a single aspect of the funeral she arranged for my wife. I would recommend her without hesitation to any family looking for comforting help at a time when they don't feel up to worrying about the details of the painful arrangements they have to make.

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