Hayley Owen Funeral Services York

269 reviews

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An independent funeral director in York who offer caring support while helping bereaved families arrange a meaningful funeral.

Latest Verified Reviews

Zoe Coucom 16th Jan 2020

I would highly recommend Hayley Owen. Hayley was warm, supportive and professional. She guided us through the process and offered advice. Nothing was too much trouble. We can’t thank Hayley and her team enough for their help and support during our difficult time. 

Jo Stone 16th Jan 2020

Hayley and her team are just amazing, from our very first meeting she put us at our ease and completely reassured us about every single detail of Dads funeral! I can’t recommend Hayley and her team high enough!  Jo Stone (Trevor Baileys daughter)

Claire Borrow 16th Jan 2020

Hayley made a very difficult time easier.  She answered any questions I had, told me what I didn’t need for my dads funeral.  The whole team are amazing and gave my dad the most respectful send off.  I will defiantly recommend to my friends and neighbours.  I would use them again 

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

About Us

Hayley Owen Funeral Directors in York, are a highly qualified and caring funeral directors serving the local community in and around Yorkshire. Their compassionate team of professionals are available round the clock with help and advice, whether the family wants a religious or non-religious funeral.

Hayley Owen and her team offer a range of services, from a traditional burial or simple cremation service to green funerals or a burial at sea. They are happy to support families organise a bespoke funeral service that are reflect their loved one’s wishes.

They offer the option of home visits so that families may discuss funeral arrangements in the comfort of their homes. Also on offer are their prestigious fleet of vintage Daimlers which can be used as funeral transport.

A typical funeral with Hayley Owen will include the collection and care of the person who has died, liaising with third parties, a classic Daimler hearse and a handmade coffin. Other funeral transport options include horse drawn carriage, motorcycle sidecar hearse, matching Daimler limousines or a vintage tractor or trailer.

The York-based funeral directors have a tranquil Chapel of Rest which can be used by the family or friends to grieve or reflect on the memory of their loved one. Other services include an in-house embalming service, bereavement counselling and repatriation.

The team are available 24/7 to guide bereaved families and provide caring support during a difficult time. Call Hayley Owen Funeral Directors for more information on various options or to arrange a memorable funeral service for your loved one.

Verified Reviews

Verified Reviews

  • 5 Zoe Coucom 16th Jan 2020

    I would highly recommend Hayley Owen. Hayley was warm, supportive and professional. She guided us through the process and offered advice. Nothing was too much trouble. We can’t thank Hayley and her team enough for their help and support during our difficult time. 

  • 5 Jo Stone 16th Jan 2020

    Hayley and her team are just amazing, from our very first meeting she put us at our ease and completely reassured us about every single detail of Dads funeral! I can’t recommend Hayley and her team high enough!  Jo Stone (Trevor Baileys daughter)

  • 5 Claire Borrow 16th Jan 2020

    Hayley made a very difficult time easier.  She answered any questions I had, told me what I didn’t need for my dads funeral.  The whole team are amazing and gave my dad the most respectful send off.  I will defiantly recommend to my friends and neighbours.  I would use them again 

  • 5 Sally Howard 12th Jan 2020

    Such warmth shown to me & my family and Dave seemed to work out with us exactly what was right when choices have to be made for something we really didn't want to do. It was a very fitting send off thanks to their professionalism and understanding. I would have no hesitation in recommending Hayley Owen

  • 5 Paula Cox 10th Jan 2020

    Hayley looked after my sister in the most empathic manner, I cannot recommend her highly enough. She is professional but is so caring throughout, guiding & advising on all aspects. 

  • 5 Louise Wall 10th Jan 2020

    Hayley was incredibly sensitive and supportive at a very difficult time. She listened to what we wanted and appropriate gave suggestions which were nice touches. I would highly recommend the service. 

  • 5 Andrew Horner 8th Jan 2020

    Excellent service throughout a very difficult time would not hesitate to recommend them in the future.

  • 4 Paul Butler 7th Jan 2020

    Very helpful & considerate Nothing was too much trouble

  • 5 Michael Carroll 2nd Jan 2020

    This is the second time we have used Hayley this year. On both occasions the whole service was conducted superbly. From sitting with her to discuss your unique needs, nothing was too much trouble. Everything at the service went smoothly, and her choice of Teresa Bovingdon to conduct the service was perfect. Could not fault in any way.

  • 5 Nicole Kermode 2nd Jan 2020

    I can’t recommend Hayley Owen enough they are all very understanding caring and do an excellent job organising everything . A big thank you for all the support you have given me for my Brothers funeral.

  • 5 Karen Turner 29th Dec 2019

    Hayley dealt with every aspect of Dad’s funeral with upmost respect. She was professional and caring. She guided us through everything so the end result was exactly what Dad would have wanted. Thank you.

  • 5 Coralena Foster 24th Dec 2019

    Amazing service from start to finish. 

  • 5 Robert Grewer 24th Dec 2019

    A caring and highly professional service. Great sensitivity was always demonstrated. Costs, procedures and arrangements were explained with clarity and suggestions proffered with an obvious concern for the family. 

  • 5 Robin McDermott 24th Dec 2019

    Nothing was too much trouble - relief from a load of stress just when I needed it.

  • 5 Adrian Taylor 15th Dec 2019

    From the start to the finish Haley was brilliant, sympathetic and gave me nothing but good advice at a time when i really needed it, offered a totally professional service and treated me like an individual and not just a customer , I couldn't recommend her more

  • 5 Sarah Mutlow 12th Dec 2019

    The whole team at Hayley's have been brilliant. They have kept me informed and guided me through the whole process. I can not recommend them highly enough. Special thanks to Hayley who kept it personal

  • 4 Peter Bentley 22nd Nov 2019

    Perhaps a more frequent update would be useful. Otherwise we were happy with all aspects

  • 5 Rachel Thompson 20th Nov 2019

    We all would like to a big thank you to you all

  • 5 Vicky May 20th Nov 2019

    Lovely, respectful and thoughtful 

  • 5 Susan Strangeway 20th Nov 2019

    We choose hayley because I had heard she was very good. From the moment we met her,she made us feel she knew my dad.she was friendly and helpful. On the day of the funeral, she was very professional,and at the same time very thoughtful and caring. Thank you.

  • 5 Ian Piercy 16th Nov 2019

    Very good service from hayley and her staff , when we went to see hayley about dads funeral she gave a nice warm welcome and told us everything she can do for the funeral and helped to choose different packages . Hayley kept us informed about all the plans she had done by phone , On the day of the funeral everything was perfect hayley and her staff had done for us  all the family and friends said what a wonderful job they had done    highly recommended  100% for service 

  • 5 Pauline Mclellan 13th Nov 2019

    Hayley was very professional and all her team,they were very caring, compassionate and treated me and all my family with the upmost respect. I would recommend her to anyone going through any bereavement . Thank you

  • 5 Lucy Cooke 11th Nov 2019

    Hayley and her team did a brilliant job taking care of my dads funeral.  It was a smooth easy going experience.   Thank you very much.  

  • 4 Peter Lockton 4th Nov 2019

    Hayle was very helpful and  Guided us through the process efficiently 

  • 5 Steve Bundy 4th Nov 2019

    The service was well conducted and very  organised. Hayley was very respectful and friendly, she made the process so much easier. Friends and family also thought this. She was very professional!

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

National Association of Funeral Directors

NAFD Members

Latest Verified Reviews

Zoe Coucom 16th Jan 2020

I would highly recommend Hayley Owen. Hayley was warm, supportive and professional. She guided us through the process and offered advice. Nothing was too much trouble. We can’t thank Hayley and her team enough for their help and support during our difficult time. 

Jo Stone 16th Jan 2020

Hayley and her team are just amazing, from our very first meeting she put us at our ease and completely reassured us about every single detail of Dads funeral! I can’t recommend Hayley and her team high enough!  Jo Stone (Trevor Baileys daughter)

Claire Borrow 16th Jan 2020

Hayley made a very difficult time easier.  She answered any questions I had, told me what I didn’t need for my dads funeral.  The whole team are amazing and gave my dad the most respectful send off.  I will defiantly recommend to my friends and neighbours.  I would use them again 

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