An independent funeral director in York who offer caring support while helping bereaved families arrange a meaningful funeral.
Latest Verified Reviews
Cheryl Farnsworth29th Dec 2022
From start to finish, all the staff was very warming and understanding . They sorted everything for me. I didn’t have to worry about anything. My mum would of been so happy with the care she received. I would definitely highly recommend . Thank you all so very very much xx
Robert Brownlee28th Dec 2022
Hayley Owen were just what we needed at such a sad and difficult time. They were totally professional in all our dealings with them and delivered exactly what we asked for of them.
Lillian Smith28th Dec 2022
The service provided by Hayley and staff; in particular Patience, was exceptional. They were transparent from the start about the cost and what to expect. Everyone we dealt with were knowledgable, nothing was too much trouble. Patience showed a great deal of understanding and compassion; making a very difficult time in unchartered territory more bearable.
My mother and I have been shown great empathy by everyone at Hayley Owen. They provide a kind, reliable service, even beyond the funeral.
I highly recommend Hayley Owen and would not hesitate in using them again should the need arise.
Hayley Owen Funeral Directors in York, are a highly qualified and caring funeral directors serving the local community in and around Yorkshire. Their compassionate team of professionals are available round the clock with help and advice, whether the family wants a religious or non-religious funeral.
Hayley Owen and her team offer a range of services, from a traditional burial or simple cremation service to green funerals or a burial at sea. They are happy to support families organise a bespoke funeral service that are reflect their loved one’s wishes.
They offer the option of home visits so that families may discuss funeral arrangements in the comfort of their homes. Also on offer are their prestigious fleet of vintage Daimlers which can be used as funeral transport.
A typical funeral with Hayley Owen will include the collection and care of the person who has died, liaising with third parties, a classic Daimler hearse and a handmade coffin. Other funeral transport options include horse drawn carriage, motorcycle sidecar hearse, matching Daimler limousines or a vintage tractor or trailer.
The York-based funeral directors have a tranquil Chapel of Rest which can be used by the family or friends to grieve or reflect on the memory of their loved one. Other services include an in-house embalming service, bereavement counselling and repatriation.
The team are available 24/7 to guide bereaved families and provide caring support during a difficult time. Call Hayley Owen Funeral Directors for more information on various options or to arrange a memorable funeral service for your loved one.
Verified Reviews
Verified Reviews
5Cheryl Farnsworth29th Dec 2022
From start to finish, all the staff was very warming and understanding . They sorted everything for me. I didn’t have to worry about anything. My mum would of been so happy with the care she received. I would definitely highly recommend . Thank you all so very very much xx
5Robert Brownlee28th Dec 2022
Hayley Owen were just what we needed at such a sad and difficult time. They were totally professional in all our dealings with them and delivered exactly what we asked for of them.
5Lillian Smith28th Dec 2022
The service provided by Hayley and staff; in particular Patience, was exceptional. They were transparent from the start about the cost and what to expect. Everyone we dealt with were knowledgable, nothing was too much trouble. Patience showed a great deal of understanding and compassion; making a very difficult time in unchartered territory more bearable.
My mother and I have been shown great empathy by everyone at Hayley Owen. They provide a kind, reliable service, even beyond the funeral.
I highly recommend Hayley Owen and would not hesitate in using them again should the need arise.
5Helen Griggs28th Dec 2022
Hayley and all the staff at the funeral service were brilliant. So kind and helpful. We couldn't thank them all enough for their guidance, help and sincere kindness and the care of looking after my husband xx Thank you ☺️
5Joanne Rollinson20th Dec 2022
I would like to thank Hayley for the lovely service for Dorothy rollinson the team was outstanding and couldn’t be more helpful very professional in every way also for today at the internment of Dorothy’s ashes and a big thankyou for Beth x
5Jane Bulmer 19th Dec 2022
From first getting in touch, to speaking with Patience, about everything we might like or need, everything was as lovely as it could be. When we went into Hayley Owens, it’s very peaceful and warm. They liaised with everyone we needed to and were lovely on the day. They have also been lovely and helpful afterwards. We would highly recommend them to look after your loved ones. Thankyou, for all you did for my husband, us and our family.
5Stan Leithead19th Dec 2022
So helpful and accommodating
Easy to deal with
Nothings to much trouble
5John Bewley6th Dec 2022
At an extremely difficult time following my wife’s death Haley Owen provided all the support and help I needed. She was available 24 hours a day to answer any questions I had or just to have a chat. The actual day of the funeral was very well organised and everything went smoothly without any last minute hitches. I would strongly recommend Hayley to anyone in the same position I found myself. She is the kind of reliable, organised person you need to help you through the bereavement process.
5Kevin Nattrass6th Dec 2022
Hayley and her team are so helpful and caring they helped make a sad and difficult time a little easier. Thank you again.
5Del Evans5th Dec 2022
Everything went like clockwork. Polite, prompt and helpful attention from start to finish. Nothing was too much trouble.
5Ann Naylor5th Dec 2022
Right from the first meeting, Hayley was very kind and understanding. She did everything we wanted and on the day it all went perfectly. I would recommend her to anyone.
5David Wregleworth9th Nov 2022
From initial instruction to the end Hayley and Patience acted both professionaly and sympathetically. When it was needed I was grateful to have the pressure taken off me by being calmly advised and directed as to what what I needed to do. Hayley is clearly an expert in her trade and any new customers can rest assured that their loved ones will be looked after properly and that any funeral will run like clockwork.
5Carl Parker9th Nov 2022
Wonderful service cannot fault them
5may brown7th Nov 2022
What a beautiful funeral home fantastic service from Hayley and her staff couldn’t have asked for anymore thank you from the bottom of my heart all you did for me and my family once again thank you
5Varsha Gulati28th Oct 2022
Helpful and very patient. The funeral was conducted with sympathy and with respect
Thank you
5Naomi Heaton25th Oct 2022
I cannot recommend Hayley Owen highly enough.
My late partner's funeral was arranged by Hayley and her team with a compassionate and user-friendly approach. It was clear from the various elements of the funeral, including the choice of the fantastic celebrant - Nicholas Boole (who also had an army background like my late partner) that Hayley Owen is creative, sensitive and thoughtful. No corners were cut and I am so grateful to them for creating a beautiful celebration of his life, something that was also commented upon by the attendees.
5David Jackson24th Oct 2022
Thank you
5Lorraine Gedling17th Oct 2022
a very compassionate funeral by all the staff of Hayleys team everything went like clockwork thanks so much Hayley
5Patrick Quinn16th Oct 2022
A very calm and relaxing experience in the midst of turmoil, Hayley and her team are exceptional in their job, just what is needed at this time.
5Nicholas Brown13th Oct 2022
Amazing service. Hayley made a difficult day seemlessly efficient. Can’t thank her enough!
5Barry Jackson3rd Oct 2022
Superb service from Hayley and her staff, organising my Aunt, Mrs Joyce Dent’s funeral.
Many thanks
5Carol Diggins3rd Oct 2022
Very friendly helpful staff, especially Patience, who made an emotional time simple and straight forward
5Dave Barker28th Sep 2022
Fantastic and sensitive service sadly the third time in 2 years I’ve used Hayley Owen she was extremely helpful from the very start of the process of making arrangements all the way through to the day of the service itself when she and her colleagues were so kind and respectful to me and all who were in attendance. Hayley was able to put me in touch with a brilliant Celebrant Teresa who lead such a wonderful service.
The costs are very reasonable and the communication from Kathryn at all stages of the process was outstanding. I would strongly recommend Leverton & Sons for anyone who sadly finds themselves needing to make arrangements for a loved one.
4Monica Field22nd Sep 2022
Only thing not excellent was the feeling of the hurry. I understand why the time limit but I think we managed it well ourselves.Not to worry everyone said it was the best funeral ever! Thankyou Monica
5Mike Overington22nd Sep 2022
Hayley was brilliant and she supported me through the worst time of my life she dealt with everything to do with the funeral which involved organising it in Derby when we are in York
From start to finish, all the staff was very warming and understanding . They sorted everything for me. I didn’t have to worry about anything. My mum would of been so happy with the care she received. I would definitely highly recommend . Thank you all so very very much xx
Robert Brownlee28th Dec 2022
Hayley Owen were just what we needed at such a sad and difficult time. They were totally professional in all our dealings with them and delivered exactly what we asked for of them.
Lillian Smith28th Dec 2022
The service provided by Hayley and staff; in particular Patience, was exceptional. They were transparent from the start about the cost and what to expect. Everyone we dealt with were knowledgable, nothing was too much trouble. Patience showed a great deal of understanding and compassion; making a very difficult time in unchartered territory more bearable.
My mother and I have been shown great empathy by everyone at Hayley Owen. They provide a kind, reliable service, even beyond the funeral.
I highly recommend Hayley Owen and would not hesitate in using them again should the need arise.
