Hayley Owen Funeral Services York

293 reviews

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An independent funeral director in York who offer caring support while helping bereaved families arrange a meaningful funeral.

Latest Verified Reviews

David Sanderson 20th Feb 2021

I cannot speak too highly of Hayley Owen and her team. They were excellent in every way - accommodating, caring, discreet, respectful and extremely efficient. Both I and my family are truly grateful for their superb attention to detail I would not hesitate to recommend them.

Helen Coulson 19th Feb 2021

Everything wad done to perfection in awful circumses what a cold day made easier by HayleyExcuse typing eyes not too good!

Debbie Maltby 19th Feb 2021

Hayley and her team were wonderful from start to finish, really kind and friendly, really accessible. Nothing was too much trouble and they worked with me to get everything exactly right.  I would have no hesitation in recommending them. 

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

About Us

Hayley Owen Funeral Directors in York, are a highly qualified and caring funeral directors serving the local community in and around Yorkshire. Their compassionate team of professionals are available round the clock with help and advice, whether the family wants a religious or non-religious funeral.

Hayley Owen and her team offer a range of services, from a traditional burial or simple cremation service to green funerals or a burial at sea. They are happy to support families organise a bespoke funeral service that are reflect their loved one’s wishes.

They offer the option of home visits so that families may discuss funeral arrangements in the comfort of their homes. Also on offer are their prestigious fleet of vintage Daimlers which can be used as funeral transport.

A typical funeral with Hayley Owen will include the collection and care of the person who has died, liaising with third parties, a classic Daimler hearse and a handmade coffin. Other funeral transport options include horse drawn carriage, motorcycle sidecar hearse, matching Daimler limousines or a vintage tractor or trailer.

The York-based funeral directors have a tranquil Chapel of Rest which can be used by the family or friends to grieve or reflect on the memory of their loved one. Other services include an in-house embalming service, bereavement counselling and repatriation.

The team are available 24/7 to guide bereaved families and provide caring support during a difficult time. Call Hayley Owen Funeral Directors for more information on various options or to arrange a memorable funeral service for your loved one.

Verified Reviews

Verified Reviews

  • 5 David Sanderson 20th Feb 2021

    I cannot speak too highly of Hayley Owen and her team. They were excellent in every way - accommodating, caring, discreet, respectful and extremely efficient. Both I and my family are truly grateful for their superb attention to detail I would not hesitate to recommend them.

  • 5 Helen Coulson 19th Feb 2021

    Everything wad done to perfection in awful circumses what a cold day made easier by HayleyExcuse typing eyes not too good!

  • 5 Debbie Maltby 19th Feb 2021

    Hayley and her team were wonderful from start to finish, really kind and friendly, really accessible. Nothing was too much trouble and they worked with me to get everything exactly right.  I would have no hesitation in recommending them. 

  • 4 David Elliott 11th Feb 2021

    I and my son and daughter were very happy with the service and arrangements made by Hayley Owen and would recommend them others. David Elliott.

  • 5 David Reddall 23rd Jan 2021

    We were very happy with the professional service offered for our father during these sad times. It was a difficult time and appreciated the helpful assistance during this period to arrange the service for our family. Many thanks for your help. David

  • 5 Sarah Van der Burg 22nd Jan 2021

    Hayley and her team were absolutely incredible throughout the arranging of my father’s funeral. I will be eternally grateful. 

  • 5 Peter Colley 22nd Jan 2021

    Hayley provided a lovely caring and thoughtful service and my family were happy that our loved one was taken care of and treated with love and respect they deserved. Great people great service would recommend them every time . They are our preferred choice.

  • 5 Robert Waite 22nd Jan 2021

    When in a time of great sadness and feeling completely lost, Hayley Owen and her staff filled that void with a sympathetic and efficient service, I could not have asked for more. As I am 70 years old I have had dealings with other Funeral Directors and it is when I called on the services of Hayley Owen that one realises what a proper service in awful times she provides.

  • 5 Nigel Cocks 22nd Jan 2021

    Hayley provided a really good professional funeral with great empathy and understanding, nothing we asked for was too much trouble. Would highly recommend.

  • 5 Linda Denton 22nd Jan 2021

    all services provided were done with compassion and proffesional and also gave us time too discuss properly didnt feel rushed at all it was a even more difficult time due too lockdown restrictions but Hayley took the time too talk through alternative options too give mum the best send of we could .

  • 5 Alison Bulmer 22nd Jan 2021

    Hayley was excellent I cant praise her enough for all the care compassion and understanding she gave us. I would highly recommend her services to anyone in times of need. Thank you very much hayley and staff.

  • 5 Joan Hewitt 21st Jan 2021

    Excellent service through out , very understanding, they were very patience and waited for others to arrive at the funeral , special thanks to Theresa , reasonably priced and would highly recommend 

  • 5 Patricia Haswell 13th Jan 2021

    Hayley was excellent, dealing with us in a caring, compassionate way at all times. The arrangements all went smoothly, and Hayley guided us through everything, including the service, very professionally. I would not hesitate to recommend her.

  • 5 James Rollinson 12th Jan 2021

    From start to finish the whole process made as easy as it can be. Can’t thank Hayley and her team enough and I’ll always be grateful to them. Highly recommended. Cheers

  • 5 Barbara Peers 8th Jan 2021

    We needed funeral services in York after the death of my mother. Our choice of Hayler Owen was based on recommendations and reviews I found online as we do not live in the UK. We were very pleased and so relieved by the professional, empathic, services provided by Hayley and her team. Victoria and David were friendly and nothing was too much trouble for them. They guided us through the whole process. We were concerned because my famiily in the UK were mostly shielding from COVID. With Victoria's help a Service of Committal was arranged at the crematorium and was conducted with dignity and comforting words by a wonderful local minister. As it was unattended, Victoria arranged a video link and the actual service was watched online by family and friends in four countries. I had numerous thanks from family afterwards who felt that they had beeen part of the proceedings and that their beloved relative had received a compassionate and moving funeral. Thanks Hayley, Victoria and David for being there for us at that difficult time. We would highly recommend you.

  • 5 Catherine Darley 5th Jan 2021

    Nothing too much trouble. Excellent service from start to finish. Friendly, efficient and basically wonderful :-) ! Funeral organized in a very short turnaround time just before Christmas. We are all very grateful.

  • 5 Mike Carlton 4th Jan 2021

    A very professional service with a very personal touch. Hayley took care of everything for my mother’s funeral to a very good standard.

  • 5 peter wong 3rd Jan 2021

    My dad sadly passed away in December, Hayley Owen was recommended to us by a friend. From the start Heyley took us through the process, explaining the various items that needed to be consider and made suggestions where we were unsure. Because of our Chinese heritage we had to follow certain customs and traditions, such as the colour of the vehicles, the large number of flowers tributes with dedicated white ribbons, the order of service incorporating Chinese characters and the recording of the service for friends and relative who were unable to attend the funeral due to Covid restrictions. All these were no problem to Hayley and her team. On the day of the funeral, everything went as planned, from the chapel service to the burial and everyone managed to say a final farewell to dad, which was a great comfort to us as a family but particularly to my mum. We are very grateful for the care and attention Hayley Owen Funeral Services have shown through out the whole process and would recommend them highly.

  • 5 Jennifer Crawford 3rd Jan 2021

    very professional and helpful at a difficult time jim

  • 5 Mary Stabler 2nd Jan 2021

    Hayley was lovely - she came out to see us personally despite Covid & explained the whole process very clearly & sensitively. She also recommended a celebrant who was excellent. She was informative but not pushy with any of the arrangements. On the day she was calm & reassuring & helped us all get through the day. We were very happy with her service.

  • 5 Chris Church 1st Jan 2021

    Hayley was extremely professional from start to finish whilst showing a great empathy. It felt as if she was a friend helping us through the worst days of our life. I would give Hayley the highest recommendation.

  • 5 Elizabeth Coombs 1st Jan 2021

    Everything was wonderful and I so appreciate the level of care and attention to detail.

  • 5 Darren Hannigan 1st Jan 2021

    Very professional, courteous and made the whole process easy at a very difficult time thank you.

  • 5 Mark Gilmour 2nd Dec 2020

    Thank you so much Hayley and your team for all the help and time you gave to my mum and myself after the passing of my father. You took all of the worry from us and provided exactly what you said you would we are so grateful to you, a big thank you from me and an even bigger thank you from my mum.   Yours  Mark Gillmore.

  • 5 Jane Kirk 26th Nov 2020

    Very professional and caring couldn’t have done more when asked. Would 100% recommend 

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

Latest Verified Reviews

David Sanderson 20th Feb 2021

I cannot speak too highly of Hayley Owen and her team. They were excellent in every way - accommodating, caring, discreet, respectful and extremely efficient. Both I and my family are truly grateful for their superb attention to detail I would not hesitate to recommend them.

Helen Coulson 19th Feb 2021

Everything wad done to perfection in awful circumses what a cold day made easier by HayleyExcuse typing eyes not too good!

Debbie Maltby 19th Feb 2021

Hayley and her team were wonderful from start to finish, really kind and friendly, really accessible. Nothing was too much trouble and they worked with me to get everything exactly right.  I would have no hesitation in recommending them. 

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Update

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