An independent funeral director in York who offer caring support while helping bereaved families arrange a meaningful funeral.
Latest Verified Reviews
Sarah Mutlow13th Oct 2020
I have used Hayley and team twice in the last 9 months. The fact that I returned speaks volumes. They are all so warm, personable and really make you feel welcome. I can not thank Hayley enough for her suggestions for my husband's funeral to make things easier in the current time. Many thanks
Angela Dunphy11th Oct 2020
Hi. Everything went well. Only one hitch, I had specifically asked that an announcement was to be made that a luncheon party for those who wanted to celebrate Mike's life would be arranged for a later date. That announcement wasn't made. I did not want a list of those attending the service as there was only 15 people there. I have had to ring around them to ask if they want luncheon at a later date.
Hayley Owen Funeral Directors in York, are a highly qualified and caring funeral directors serving the local community in and around Yorkshire. Their compassionate team of professionals are available round the clock with help and advice, whether the family wants a religious or non-religious funeral.
Hayley Owen and her team offer a range of services, from a traditional burial or simple cremation service to green funerals or a burial at sea. They are happy to support families organise a bespoke funeral service that are reflect their loved one’s wishes.
They offer the option of home visits so that families may discuss funeral arrangements in the comfort of their homes. Also on offer are their prestigious fleet of vintage Daimlers which can be used as funeral transport.
A typical funeral with Hayley Owen will include the collection and care of the person who has died, liaising with third parties, a classic Daimler hearse and a handmade coffin. Other funeral transport options include horse drawn carriage, motorcycle sidecar hearse, matching Daimler limousines or a vintage tractor or trailer.
The York-based funeral directors have a tranquil Chapel of Rest which can be used by the family or friends to grieve or reflect on the memory of their loved one. Other services include an in-house embalming service, bereavement counselling and repatriation.
The team are available 24/7 to guide bereaved families and provide caring support during a difficult time. Call Hayley Owen Funeral Directors for more information on various options or to arrange a memorable funeral service for your loved one.
Verified Reviews
Verified Reviews
5Sarah Mutlow13th Oct 2020
I have used Hayley and team twice in the last 9 months. The fact that I returned speaks volumes. They are all so warm, personable and really make you feel welcome. I can not thank Hayley enough for her suggestions for my husband's funeral to make things easier in the current time. Many thanks
4Angela Dunphy11th Oct 2020
Hi. Everything went well. Only one hitch, I had specifically asked that an announcement was to be made that a luncheon party for those who wanted to celebrate Mike's life would be arranged for a later date. That announcement wasn't made. I did not want a list of those attending the service as there was only 15 people there. I have had to ring around them to ask if they want luncheon at a later date.
5Shaun Singleton11th Oct 2020
Very good indeed excellent
5Helen Banks10th Oct 2020
Would highly recommend Hayley.
5Sandy Sayer10th Oct 2020
Heartfelt thanks to Hayley & her team for their kindness, compassion & total professionalism. They provided exceptional support & guidance through every stage of the funeral arrangement process
5Duncan Renton8th Oct 2020
Near perfection nothing to much trouble nice touches all around very professional and courteous staff thank you all Duncan Renton
5david Moorby8th Oct 2020
Hayley and her team did a fantastic job from beginning to end nothing was too much trouble. From the minute they picked Dad up to the day they did his funeral they dealt with every thing we wanted in a dignified and respectful way. I would like to make a special thank you to Victoria for all her help on putting together the funeral day
5Anne Stokes7th Oct 2020
Love &care from everyone
5Philip Taylor7th Oct 2020
Hayley and team was outstanding from start to finish, I could not of asked for any more thank you from the bottom of my heart.
5Nick Boocock7th Oct 2020
Very happy with Hayleys professional and understanding service.
4David Holmes6th Oct 2020
4stars as Hayley was fantastic, professional, and courteous but one member of the staff told a neighbour all about my wife’s Funeral before I had chance to tell her family, I would say sack him but his brother who is the neighbour said it’s his money backs the Company so it would not happen.
5Geoff Lee5th Oct 2020
Very professional. Made a difficult time, easier. Highly recommend.
5christine gray2nd Oct 2020
Very efficient service provided with compassion and attention to detail.
5gail Hirst2nd Oct 2020
I would highly recommend Hayley, Dave and the whole Hayley Owen team. They provide a kind, compassionate and excellent service at a more than reasonable cost. Nothing was too much to ask and Hayley took the time and care to ensure every detail of my mum's funeral was just as we had wanted even in these difficult days.
5Dave Bailey21st Sep 2020
Everyone at Haley Owen couldn’t have done anymore than what they did for me and our families. Hayley and all the staff help us all through such a sad time And made it as easy as I could be for us Very very professional and so helpful with every detail which I am extremely grateful to all of them. I Wish I hadn’t have needed to choose a funeral service but I did and I no I choose the right one.
Thank you again Hayley
Dave Bailey
5Elizabeth Paylor21st Sep 2020
They gave a very professional, efficient service. I was very pleased with them and would recommend them.
5Barbara Dawson17th Sep 2020
Couldnt have had a more understanding and caring person than Hayley, in our sad and sudden loss of Peter,a dearly loved husband ,father and granddad. Hayley is a natural at what she does as is all her staff. A BIG THANK YOU TO YOU ALL,from all of Peters family
5Brian Hattersley12th Sep 2020
Such a caring and considerate service. Nothing was too much trouble. We can’t thank Hayley and her team enough.
5Gary Usher9th Sep 2020
Our experience of haley Owen was wonderful
I phoned haley very early in the morning and knew then we had chosen the best funeral director
Haley was so sincere and professional
And made our day bearable
5Patience Webster-Barker8th Sep 2020
Hayley and her team went above and beyond in making the funeral for my Dad very special, right down to giving him one last ride down his garden. I really could not recommend them more.
5Margaret Mountford8th Sep 2020
I couldn't have asked for a better person to look after my husband when he died. Hayley is a very caring and compassionate with everything she did for us
5Pauline woods28th Aug 2020
Hayley comes highly recommended. Very professional and caring. Really put us at ease in a difficult time.
Other relatives have used Hayley’s services & can’t speak highly enough of her & her team.
5Tony Gregory17th Aug 2020
Hayley made the whole process as painless as it could be in the circumstances. It was good that the whole team knew all the details so even if Hayley wasn’t available you could talk to someone else who knew what was happening, She arranged everything which took a huge weight off dad and myself. I liked that she personally knew all the providers for the various services and they were all local businesses.
5Nichola Hardy17th Aug 2020
Hayley and her team were absolutely amazing from start to finish at such a sad and stressful time for me. They were emphatic with complete compassion and at the end of the phone whenever you needed them.
The chapel of rest rooms are tastefully styled to give a pleasant and calming atmosphere whilst visiting your loved ones, with no pressure to leave.
Also my elderly dog was welcomed with treats and attention.
On the whole a pleasant experience under such horrible circumstances.
5sarah brown16th Aug 2020
The service we received from Hayley was exemplary from the start. She helped to make what is a very difficult and upsetting time a little easier. We can not fault her - thank you Hayley
I have used Hayley and team twice in the last 9 months. The fact that I returned speaks volumes. They are all so warm, personable and really make you feel welcome. I can not thank Hayley enough for her suggestions for my husband's funeral to make things easier in the current time. Many thanks
Angela Dunphy11th Oct 2020
Hi. Everything went well. Only one hitch, I had specifically asked that an announcement was to be made that a luncheon party for those who wanted to celebrate Mike's life would be arranged for a later date. That announcement wasn't made. I did not want a list of those attending the service as there was only 15 people there. I have had to ring around them to ask if they want luncheon at a later date.
