Hayley Owen Funeral Services York

269 reviews

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An independent funeral director in York who offer caring support while helping bereaved families arrange a meaningful funeral.

Latest Verified Reviews

Brian Hattersley 12th Sep 2020

Such a caring and considerate service. Nothing was too much trouble. We can’t thank Hayley and her team enough. 

Gary Usher 9th Sep 2020

Our experience of haley Owen was wonderful I phoned haley very early in the morning and knew then we had chosen the best funeral director Haley was so sincere and professional And made our day bearable

Patience Webster-Barker 8th Sep 2020

Hayley and her team went above and beyond in making the funeral for my Dad very special, right down to giving him one last ride down his garden. I really could not recommend them more. 

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

About Us

Hayley Owen Funeral Directors in York, are a highly qualified and caring funeral directors serving the local community in and around Yorkshire. Their compassionate team of professionals are available round the clock with help and advice, whether the family wants a religious or non-religious funeral.

Hayley Owen and her team offer a range of services, from a traditional burial or simple cremation service to green funerals or a burial at sea. They are happy to support families organise a bespoke funeral service that are reflect their loved one’s wishes.

They offer the option of home visits so that families may discuss funeral arrangements in the comfort of their homes. Also on offer are their prestigious fleet of vintage Daimlers which can be used as funeral transport.

A typical funeral with Hayley Owen will include the collection and care of the person who has died, liaising with third parties, a classic Daimler hearse and a handmade coffin. Other funeral transport options include horse drawn carriage, motorcycle sidecar hearse, matching Daimler limousines or a vintage tractor or trailer.

The York-based funeral directors have a tranquil Chapel of Rest which can be used by the family or friends to grieve or reflect on the memory of their loved one. Other services include an in-house embalming service, bereavement counselling and repatriation.

The team are available 24/7 to guide bereaved families and provide caring support during a difficult time. Call Hayley Owen Funeral Directors for more information on various options or to arrange a memorable funeral service for your loved one.

Verified Reviews

Verified Reviews

  • 5 Brian Hattersley 12th Sep 2020

    Such a caring and considerate service. Nothing was too much trouble. We can’t thank Hayley and her team enough. 

  • 5 Gary Usher 9th Sep 2020

    Our experience of haley Owen was wonderful I phoned haley very early in the morning and knew then we had chosen the best funeral director Haley was so sincere and professional And made our day bearable

  • 5 Patience Webster-Barker 8th Sep 2020

    Hayley and her team went above and beyond in making the funeral for my Dad very special, right down to giving him one last ride down his garden. I really could not recommend them more. 

  • 5 Margaret Mountford 8th Sep 2020

    I couldn't have asked for a better person to look after my husband when he died. Hayley is a very caring and compassionate with everything she did for us

  • 5 Pauline woods 28th Aug 2020

    Hayley comes highly recommended. Very professional and caring. Really put us at ease in a difficult time.  Other relatives have used Hayley’s services & can’t speak highly enough of her & her team. 

  • 5 Tony Gregory 17th Aug 2020

    Hayley made the whole process as painless as it could be in the circumstances.  It was good that the whole team knew all the details so even if Hayley wasn’t available you could talk to someone else who knew what was happening,  She arranged everything which took a huge weight off dad and myself.  I liked that she personally knew all the providers for the various services and they were all local businesses.

  • 5 Nichola Hardy 17th Aug 2020

    Hayley and her team were absolutely amazing from start to finish at such a sad and stressful time for me.  They were emphatic with complete compassion and at the end of the phone whenever you needed them. The chapel of rest rooms are tastefully styled to give a pleasant and calming atmosphere whilst visiting your loved ones, with no pressure to leave. Also my elderly dog was welcomed with treats and attention. On the whole a pleasant experience under such horrible circumstances.

  • 5 sarah brown 16th Aug 2020

    The service we received from Hayley was exemplary from the start. She helped to make what is a very difficult and upsetting time a little easier. We can not fault her - thank you Hayley

  • 4 Julie deblasio 11th Aug 2020

    Great care and service given.

  • 5 Sally Wade 27th Jul 2020

    Thank-you Hayley and team from the bottom of my heart. You did everything and more to make mums funeral just perfect. You are kind caring compassionate  respectful professional and nothing was too much trouble.. Thank you ❤️

  • 5 Stephen Gude 27th Jul 2020

    We are so pleased we chose Hayley Owen’s, right from the start they put us at ease and were really helpful, they made a very difficult situation just that bit easier by helping us with the unknown’s and made sure everything was organised properly and exactly as we wanted it. We felt very comfortable for them to care for a cherished member of our family and it also felt a bit more personal than other directors we’ve had experience of in the past. The service was beautiful even under Covid conditions, and this was due to their input and recommendations. Thank you again Hayley & Victoria, we are very grateful to you.

  • 5 Paul Burrows 27th Jul 2020

    Hayley provided exactly the funeral service that our family wanted. She is caring and pays great attention to detail. I cannot fault a single aspect of the funeral she arranged for my wife. I would recommend her without hesitation to any family looking for comforting help at a time when they don't feel up to worrying about the details of the painful arrangements they have to make.

  • 5 Kym Brown 27th Jul 2020

    Excellent. Nothing was too much trouble, Hayley and her team really made me feel less anxious and took the time to listen and do everything as possible to ease the difficult time. Highly recommend.

  • 5 Mary Barker 23rd Jul 2020

    Very professional from start to finish In these hard times, Hayley Owen was such a caring and understanding person, I feel that a five star Rating rating not enough 10/10  Best of the best 

  • 5 Alan Sloane 21st Jul 2020

    She was able to support me in every way

  • 5 Jackie McConnell 21st Jul 2020

    Hayley and Victoria were very thoughtful and professional but also have the personal skills to help you deal with a very difficult time. I felt my mum was safe in their hands and felt it was easy to talk to both Hayley and Victoria at the worse time in my life. My mum chose Hayley after meeting her so we knew she was right for us. Highly recommend her to take your loved one on their final journey.

  • 5 Collette Calvert 20th Jul 2020

    Professional from beginning to end. Lovely people who are respectful and understanding. Made an unpleasant time, bearable. 

  • 5 John Humble 20th Jul 2020

    They made a sad day a celebration of a wonderful ladies life special. Many thanks John.

  • 5 tracy Allison 20th Jul 2020

    From initial appointment to every question I had about possible changes through the pandemic - Hayley and her staff were empathic, caring and informative. She made a difficult and worrying time - easier. Thank you. 

  • 5 david Johnson 12th Jul 2020

    Professional excellence at its best

  • 5 Rhoda Mills 12th Jul 2020

    A very well led and compassionate firm. Made the day better than expected due to the current guidelines around Covid 19. Can't thank Hayley and Her wonderful staff enough. Thank you so so much for making a sad day more bearable.

  • 5 Lucie Wright 11th Jul 2020

    Hayley Owen and her team know how to add the small caring touches that make all the difference at such a terrible time. From the moment of speaking to Victoria I felt completely cared for and in competent hands. I saw that my relative who had passed was treated with utmost respect throughout the whole process. Thank you x

  • 5 Philippa Cockerill 2nd Jul 2020

    Hayley was lovely, really professional and approachable. she arranged collection of mum from Scotland and handled all the paperwork. She handled the service in a dignified and quiet way which made it so much more bearable. Can highly recommend Hayley and her team.

  • 5 Jack Baines 29th Jun 2020

    Hayley and her team are kind, caring people who look after you through the most difficult time. Hayley provided an extremely personable service and their attention to detail was excellent. In the run up to the funeral and throughout the day they were supportive every step of the way. They did everything in their power to make sure the day ran smoothly. Hayley and her team put us at ease and made sure such a sad occasion was executed in a highly thoughtful and special way.

  • 4 sarena sykes 26th Jun 2020

    Efficient service, very professional, would recommend them.

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

National Association of Funeral Directors

NAFD Members

Latest Verified Reviews

Brian Hattersley 12th Sep 2020

Such a caring and considerate service. Nothing was too much trouble. We can’t thank Hayley and her team enough. 

Gary Usher 9th Sep 2020

Our experience of haley Owen was wonderful I phoned haley very early in the morning and knew then we had chosen the best funeral director Haley was so sincere and professional And made our day bearable

Patience Webster-Barker 8th Sep 2020

Hayley and her team went above and beyond in making the funeral for my Dad very special, right down to giving him one last ride down his garden. I really could not recommend them more. 

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