Hayley Owen Funeral Services York

553 reviews

An independent funeral director in York who offer caring support while helping bereaved families arrange a meaningful funeral.

Latest Verified Reviews

Paul Cooper 14th Aug 2019

Excellent and efficient service from start to finish. Professional and respectful throughout. Unique cars. We cannot recommend Hayley enough as she made a trying time bearable. Thank you very much Hayley

Gillian Burnett 14th Aug 2019

Hayley went above & beyond when we had a snag with our arrangements for Mum's funeral and this enabled the funeral to go ahead as planned. I cannot recommend her highly enough. Nothing was too much trouble. She made you feel you were dealing with a personal friend.

Dinesh Parmar 13th Aug 2019

I would like to say to whoever reads this, that outstanding service from start to finish and more was given. Hayley Owen and the team are so helpful, understanding, polite, patient, caring, thoughtful and the list could go on. You put us first and listened to our pain and gave good advice and helped us through the tough time we went through. Thank you and your team very much for what you have done for me and my family and most of all for my late father.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

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Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01904 803354

About Us

Hayley Owen Funeral Directors in York, are a highly qualified and caring funeral directors serving the local community in and around Yorkshire. Their compassionate team of professionals are available round the clock with help and advice, whether the family wants a religious or non-religious funeral.

Hayley Owen and her team offer a range of services, from a traditional burial or simple cremation service to green funerals or a burial at sea. They are happy to support families organise a bespoke funeral service that are reflect their loved one’s wishes.

They offer the option of home visits so that families may discuss funeral arrangements in the comfort of their homes. Also on offer are their prestigious fleet of vintage Daimlers which can be used as funeral transport.

A typical funeral with Hayley Owen will include the collection and care of the person who has died, liaising with third parties, a classic Daimler hearse and a handmade coffin. Other funeral transport options include horse drawn carriage, motorcycle sidecar hearse, matching Daimler limousines or a vintage tractor or trailer.

The York-based funeral directors have a tranquil Chapel of Rest which can be used by the family or friends to grieve or reflect on the memory of their loved one. Other services include an in-house embalming service, bereavement counselling and repatriation.

The team are available 24/7 to guide bereaved families and provide caring support during a difficult time. Call Hayley Owen Funeral Directors for more information on various options or to arrange a memorable funeral service for your loved one.

Verified Reviews

Verified Reviews

  • 5 Paul Cooper 14th Aug 2019

    Excellent and efficient service from start to finish. Professional and respectful throughout. Unique cars. We cannot recommend Hayley enough as she made a trying time bearable.
    Thank you very much Hayley

  • 5 Gillian Burnett 14th Aug 2019

    Hayley went above & beyond when we had a snag with our arrangements for Mum's funeral and this enabled the funeral to go ahead as planned. I cannot recommend her highly enough. Nothing was too much trouble. She made you feel you were dealing with a personal friend.

  • 5 Dinesh Parmar 13th Aug 2019

    I would like to say to whoever reads this, that outstanding service from start to finish and more was given. Hayley Owen and the team are so helpful, understanding, polite, patient, caring, thoughtful and the list could go on. You put us first and listened to our pain and gave good advice and helped us through the tough time we went through.
    Thank you and your team very much for what you have done for me and my family and most of all for my late father.

  • 5 Gill Virden 18th Jun 2019

    Hayley was wonderful! A calm and understanding voice when things were at their worst. Nothing was too much trouble and I felt so reassured that David's wishes were being carried out.

  • 5 Brian Hall 18th Jun 2019

    I must say that Hayley Owen could not have done my family and I any better than she did.from the very start.She took over from me making contact with her ,and she dealt with all our wishes in the most dignified way possible.If I was giving her marks out of 100 ,Hayley would been given 110.she made it so perfect on the day.The service that Hayley arranged for us was the best service I have ever been to in all my life .She also arranged all the floral tributes we required for my wifes funeral.I know that when my time comes Haley Owen funeral services will be looking after me,

    OUR FAMILY CAN ONLY SAY A VERY BIG THANKYOU, PERFECT IN EVERY WAY.

    Brian Hall.

  • 5 Marianne Chamanian 18th Jun 2019

    Hayley was wonderful. A warm hearted lady. So supportive.
    A dignified service for my dear husband.
    I would recommend her to anyone who asked me.

  • 5 Claire Ranklin 6th Jun 2019

    I could not recommend Haley Owen funeral directer enough they were kind and put. Great effort and care for my sister Janice Fieldhouse I am very grateful and when we need a funeral again it will be Haley Owen Thank you

  • 5 Lesley Pringle 3rd Jun 2019

    So pleased we chose Hayley, Dave & team for Mam's funeral. First class professional service, with great advice, care & compassion, making an unbearable time much more bearable.
    Definitely, most highly recommended.
    Thanks Hayley & team, Lesley & family.

  • 5 Ali Husain 2nd Jun 2019

    Boy was I glad that I chose Hayley Owen as my wife's funeral director. She handled the whole thing with dignity and respect. She went out of her way to be helpful and gave lots of useful hints. Being a funeral director isn't just a job to Hayley it is a vocation she loves. Apparently she chose to be funeral director when she was a teenager, such has been her commitment to this line of work. She will advise you of your options and give you useful advice which are the best options for you and these are sometimes the cheaper ones. She really doesn't see this as a money making business but more as a service to help you have the best funeral for your beloved.

    If you want a funeral director you can trust to give the best funeral you wish your loved one to have then choose Hayley, you won't regret it

  • 5 Joanne Nicholson 30th May 2019

    Hayley and her team were amazing and so respectful at a time of such grief. 
    They went above and beyond to assist us and make the arrangements for the funeral so much easier. 
    We can’t thank them enough, my daughters funeral was beautiful and a lot of that was down too Hayley and her team, so thank you from the bottom of our hearts. X

  • 5 Alice Lightfoot 22nd May 2019

    I would recommend Hayley mike and all her staff could not meet anyone better they went above and beyond from the start of my dad passing right up to the funeral and afterwards too always there no matter what you wanted to ask made my mum and family deal with our grief in the best possible way always happy to chat even when I went to collect my dad they made me feel so welcome and comfortable we thank you all so much for all that you have done for us these past few weeks. Debra 

  • 5 Peter Lovely 9th May 2019

    A caring and personal service at a reasonable price.

  • 5 Daniel Grey 7th May 2019

    Hayley was great from start to finish was so helpful with all aspects of the funeral.

  • 5 Frieda Watson 1st May 2019

    Hayley and her team provided our family with a caring and supportive  service and were available at all times to advise us and answer any questions whenever we needed them. We were very happy with the way they looked after our Mum and conducted her funeral and I would recommend Hayley to anyone.

  • 5 John Stead 25th Apr 2019

    The passing of a beloved son is so painful
    Hayley Owen and all her staff
    Provided  us with superb service 
    With compassion and understanding  our feelings 
    Hayley provides  an extremely professional  service
    I have no hesitation in recommending her  service as excellent 
    JS   York

  • 5 Paul Bedford 24th Apr 2019

    The care hayley and her team gave my husband/dad was excellent from collecting him to the actual day of his service  they were always happy to help with any answers we needed. Hayley and her team are very dedicated and supportive. And we thank them for looking after us all, especially our mum who found it very difficult. Thank you hayley and team 
    From David binks family xx 

  • 5 Phyllis Sharp 18th Apr 2019

    I have no complaints, only as I said to Haley that I feel the coffinshould not go as far back on the floor in the crematorium, as sitting on the left hand side end seats, one cannot see the full coffin.  As for Haley and her company I thought them excellent, she was recommended to us by friends, I would recommend her company to anyone, she has empathy and is caring.  Her chapel of rest is so endearing to be able to be in to say ones last goodbyes to your loved one

    Phyllis Sharp and Family

  • 5 Karen Creaser 9th Apr 2019

    From start to finish hayley and her team were outstanding. Everything my husband wanted for his funeral he got. 
    Would highly recommend to anybody 

  • 5 Diana Bartrum 8th Apr 2019

    Haley was a great support throughout this very sad time. Everything was organised from day one and she helped and advised us very kindly and sympathetically. Her lovely sense of humour and dry wit was a bonus too. Thank You Haley and your Team. X

  • 5 Ruth Hopwood 25th Mar 2019

    Fantastic service lovely helpful people did everything for us and had mums funeral sorted in a couple of hours taking the stress off of us three siblings.

  • 5 Tara Sharpe 23rd Mar 2019

    Hayley was wonderfully understanding, supportive and caring throughout, from our first meeting onwards. She explained everything we needed to know and was everything our family needed at this very sad and difficult time. Our family would highly recomend Hayley to anyone.

  • 5 Michelle Batters 11th Mar 2019

    Nothing was too much trouble for Hayley she made us feel at ease when organising the funeral and had lots of samples to give us ideas for example the order of service design etc and all of this was done in laid back surroundings ,we were also pleasantly surprised at the cost, I would definitely recommend Hayley and her excellent service 

  • 5 Julia Addison 6th Mar 2019

    Hayley is a kind compassionate young women who made the organising of my Dad's funeral as stress free as possible. I would highly recommend Hayley's services.

  • 5 Valerie Shipley 5th Mar 2019

    brilliant care and service to us the family. highly recommended to anyone needing to use a funeral director thank you.

  • 5 Lisa * 21st Feb 2019

    Hayley and the team were so thoughtful and sensitive. They were able to do everything we needed and we felt that they really cared about us all. A lovely personal service. 

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Paul Cooper 14th Aug 2019

Excellent and efficient service from start to finish. Professional and respectful throughout. Unique cars. We cannot recommend Hayley enough as she made a trying time bearable. Thank you very much Hayley

Gillian Burnett 14th Aug 2019

Hayley went above & beyond when we had a snag with our arrangements for Mum's funeral and this enabled the funeral to go ahead as planned. I cannot recommend her highly enough. Nothing was too much trouble. She made you feel you were dealing with a personal friend.

Dinesh Parmar 13th Aug 2019

I would like to say to whoever reads this, that outstanding service from start to finish and more was given. Hayley Owen and the team are so helpful, understanding, polite, patient, caring, thoughtful and the list could go on. You put us first and listened to our pain and gave good advice and helped us through the tough time we went through. Thank you and your team very much for what you have done for me and my family and most of all for my late father.

Reviews
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