Hayley Owen Funeral Services York

553 reviews

An independent funeral director in York who offer caring support while helping bereaved families arrange a meaningful funeral.

Latest Verified Reviews

Lee Wood 16th Jun 2023

During a very difficult time for myself and daughter, we Carnt thank Hayley and her team enough for their compassion and professionalism. Nothing was to much trouble and would recommend to anyone. Thankyou so much, lee and miah

Rose Shirbon 14th Jun 2023

Beth was very helpful making suggestions when we where unsure.and every think went very well. Thank you Beth.

Bernadette Warren 14th Jun 2023

Starting with the bassness of money, Haley Owen's services are better than cometetive. There is no hard selling. There are no hidden extras. Her knowledge is vast and accessible. From start to finish, Hayley Owen and her remarkable colleagues made my life through these hard times easy and painless. Patience and Beth, Haley and her Boys, thank you for your clarity and generosity of spirit, your ESP, and your exceptional standards.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01904 803354

About Us

Hayley Owen Funeral Directors in York, are a highly qualified and caring funeral directors serving the local community in and around Yorkshire. Their compassionate team of professionals are available round the clock with help and advice, whether the family wants a religious or non-religious funeral.

Hayley Owen and her team offer a range of services, from a traditional burial or simple cremation service to green funerals or a burial at sea. They are happy to support families organise a bespoke funeral service that are reflect their loved one’s wishes.

They offer the option of home visits so that families may discuss funeral arrangements in the comfort of their homes. Also on offer are their prestigious fleet of vintage Daimlers which can be used as funeral transport.

A typical funeral with Hayley Owen will include the collection and care of the person who has died, liaising with third parties, a classic Daimler hearse and a handmade coffin. Other funeral transport options include horse drawn carriage, motorcycle sidecar hearse, matching Daimler limousines or a vintage tractor or trailer.

The York-based funeral directors have a tranquil Chapel of Rest which can be used by the family or friends to grieve or reflect on the memory of their loved one. Other services include an in-house embalming service, bereavement counselling and repatriation.

The team are available 24/7 to guide bereaved families and provide caring support during a difficult time. Call Hayley Owen Funeral Directors for more information on various options or to arrange a memorable funeral service for your loved one.

Verified Reviews

Verified Reviews

  • 5 Lee Wood 16th Jun 2023

    During a very difficult time for myself and daughter, we Carnt thank Hayley and her team enough for their compassion and professionalism. Nothing was to much trouble and would recommend to anyone. Thankyou so much, lee and miah

  • 5 Rose Shirbon 14th Jun 2023

    Beth was very helpful making suggestions when we where unsure.and every think went very well.
    Thank you Beth.

  • 5 Bernadette Warren 14th Jun 2023

    Starting with the bassness of money, Haley Owen's services are better than cometetive.

    There is no hard selling. There are no hidden extras. Her knowledge is vast and accessible.

    From start to finish, Hayley Owen and her remarkable colleagues made my life through these hard times easy and painless.
    Patience and Beth, Haley and her Boys, thank you for your clarity and generosity of spirit, your ESP, and your exceptional standards.



  • 5 Gary Dickinson 14th Jun 2023

    I chose Haley Owen Funeral Directors because it was a family run local firm, and I made the right choice. From our first meeting the team was so professional, efficient and supportive. I cannot thank them enough for what they did and how they did it in such a difficult time. Highly Recommend 

  • 5 Angela Johnson 14th Jun 2023

    From the initial call to the care shown at the funeral, we can only compliment the staff for their professionalism and courtesy shown to our family.

  • 5 Derrick Austin 5th Jun 2023

    Choosing a Funeral Director is a rare occurrence under a traumatic experience, one that has to be right on so many levels. The team at Hayley Owen, in the shape of Dave and Beth were out within the hour, despite Bank Holiday weekend, to collect mum. Better equipped than an NHS ambulance for transportation, mum was collected from home and transported with ease and grace. The compassion, sympathy, personal touch, experience was second to none. On-hand support and direction for filling out forms and reimbursing costs options took the pressure off when difficult to focus. With 24hr support, only a call away with advice and providing regular updates. Fully accommodating visits to see mum at rest was a lovely touch to say goodbye. Pricing was very competitive and didn't detract from a flawless service in which mum's final wish of cremation was fulfilled. Outstanding.

  • 5 Dawn Jameson 30th May 2023

    Professional services from start to finish .the funeral was very personal to my mum and the whole team went above and beyond to achieve her wishes 

  • 5 carl Page 30th May 2023

    The most wonderful send off and more than we could have ever asked for. The attention to detail and personalisation of the ceremomy was perfect. Hayley was so attentive and supportive with everything. I dont know what we would have done without you. Thank you

  • 5 Jill McPate 30th May 2023

    Hayley Owen and her team have made arranging the Celebration of my husbands life just as his family and late husband would want it to be. Hayley’s listening and reassuring skills are out standing. Her calm presence and exceptionally high standard and honesty were impeccable. I was recommended  Hayley and l am already  praising her to friends and family. I was very lucky to find Hayley and her team.

  • 5 Paul Worthington 30th May 2023

    From the moment i met Beth i was immediatly impressed with her totally proffesionalism and the way she made my partner and me feel at ease. All of the phone calls and following meetings were all done wirh dignity and feeling. The funeral itself was done brilliantly and all effort was made to take all the pressure of my family and myself. I will highly reccomend your services in the future,thank you all so much especially Beth

  • 5 Gill Flanigan 11th May 2023

    At this sad time Hayley and all her staff were very compassionate and nothing was too much trouble for them. Their chapels are beautiful and very peaceful and comforting. Communication was excellent we were informed throughout the whole process. I would definitely recommend them.
    Thank you very much Hayley and team 

  • 5 Drew Johns 5th May 2023

    Beth and the team were amazing through such a difficult time 

  • 5 Bethany Redburn 5th May 2023

    At a very difficult time of our lives, Hayley and her team provided an excellent service, and held our hand through making difficult decisions. They remained respectful throughout, whilst also making sure that our needs were explored and that our wishes were put in place. Joel was well taken care of from the moment he was collected from the Hospice to the moment we collected his ashes and we can't thank the team enough for this.

    5/5. We wish never to see her again.

  • 5 Chantal Williams 21st Apr 2023

    I cannot thank enough, Patience and the team at Hayley Owen. Although a very difficult time for my family and I, they really helped relieve me of all the worry and pressure when planning a funeral. From the initial phone conversation to paying the final bill, I was met with kindness and professionalism. I had rang around a few other funeral directors prior to ringing Hayley Owens and just didn't feel the warmth or understanding that Patience showed me. They organised everything perfectly, made thoughtful suggestions I would not have maybe considered and I was able to execute on all of my Dad's wishes. Thank you so much Hayley Owen and team, I would definitely recommend your services to anyone in the future.

  • 5 Tina Tasker 19th Apr 2023

    From the planning and the actual funeral they were all amazing and very professional. Would highly recommend

  • 5 Mary Kay 19th Apr 2023

    Hayley and her team were absolutely amazing. They are very organised and kind. After going through such a sad time they were always there and answered any questions I had. They are all very professional and they all go one step beyond.  Thank you 

  • 5 Amanda Levitt 18th Apr 2023

    Excellent service

  • 5 Keith Johnson 13th Apr 2023

    Very Happy with the service we received from start to finish, very professional, carried out my mothers funeral during covid and my father wanted me to use Hayley Owen for his funeral, once again thankyou for a smooth running of everything

  • 5 Ian Wacey 10th Apr 2023

    In time of sadness and sorrow this is the place to look for help. They took the time to explain every detail possible. with Hayley were always informative and helpful. Speaking with Patience, a week later was very comforting. Thank you.

  • 5 Jane Lininsh 5th Apr 2023

    Hayley and her team were very kind /thoughtful /supportive /professional with me and my family whilst went through the funeral journey for my mother Thankyou 

  • 5 Michelle Barker 4th Apr 2023

    Hayley owen did a fantastic job on my nanas funeral, the service was beautiful and the planning was very very easy which is exactly what me and my family needed. I wouldn't consider going anywhere else.

  • 5 Shaun Urquhart 17th Mar 2023

    At such a sad time for us , Haley and her team were so professional from start to finish , everything went so smoothly, can’t thank them enough.

  • 5 Alexander Marr 14th Mar 2023

    Very satisfied with the caring and professional service provided by Hayley, and her team.

  • 5 Joanne Maskill 14th Mar 2023

    Everything was undertaken with the utmost professionalism and care. As a family we are most grateful for the time spent putting together the funeral that we wanted for our much loved relative.

  • 5 Donna Nurse 14th Mar 2023

    Helpful and was so welcoming couldn't fault there service and would like to thank you all

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Lee Wood 16th Jun 2023

During a very difficult time for myself and daughter, we Carnt thank Hayley and her team enough for their compassion and professionalism. Nothing was to much trouble and would recommend to anyone. Thankyou so much, lee and miah

Rose Shirbon 14th Jun 2023

Beth was very helpful making suggestions when we where unsure.and every think went very well. Thank you Beth.

Bernadette Warren 14th Jun 2023

Starting with the bassness of money, Haley Owen's services are better than cometetive. There is no hard selling. There are no hidden extras. Her knowledge is vast and accessible. From start to finish, Hayley Owen and her remarkable colleagues made my life through these hard times easy and painless. Patience and Beth, Haley and her Boys, thank you for your clarity and generosity of spirit, your ESP, and your exceptional standards.

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Update

Prices vary by time and day of week