Hayley Owen Funeral Services York

269 reviews

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An independent funeral director in York who offer caring support while helping bereaved families arrange a meaningful funeral.

Latest Verified Reviews

Lynn Davies 2nd Oct 2017

Hayley was caring and very sensitive when dealing with mums funeral arrangements. I would highly recommend her to anyone.

Jean Hardy 2nd Oct 2017

Our family were very pleased with the thoughtful and sensitive way that hayley dealt with everything

ben galloway 2nd Oct 2017

Hayley Owen is a supremely caring, compassionate and professional person. She helped us through every step of the process, dealt with our specific requests and exacting requirements and nothing was too much trouble. She made a sad and difficult process as painless as she possibly could and her kindness and support is hugely appreciated. We are immensely grateful I have no hesitation in recommending Hayley's firm. 5 stars doesn't seem enough, if I could award 6, I would! With thanks and appreciation. Ben Galloway.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

About Us

Hayley Owen Funeral Directors in York, are a highly qualified and caring funeral directors serving the local community in and around Yorkshire. Their compassionate team of professionals are available round the clock with help and advice, whether the family wants a religious or non-religious funeral.

Hayley Owen and her team offer a range of services, from a traditional burial or simple cremation service to green funerals or a burial at sea. They are happy to support families organise a bespoke funeral service that are reflect their loved one’s wishes.

They offer the option of home visits so that families may discuss funeral arrangements in the comfort of their homes. Also on offer are their prestigious fleet of vintage Daimlers which can be used as funeral transport.

A typical funeral with Hayley Owen will include the collection and care of the person who has died, liaising with third parties, a classic Daimler hearse and a handmade coffin. Other funeral transport options include horse drawn carriage, motorcycle sidecar hearse, matching Daimler limousines or a vintage tractor or trailer.

The York-based funeral directors have a tranquil Chapel of Rest which can be used by the family or friends to grieve or reflect on the memory of their loved one. Other services include an in-house embalming service, bereavement counselling and repatriation.

The team are available 24/7 to guide bereaved families and provide caring support during a difficult time. Call Hayley Owen Funeral Directors for more information on various options or to arrange a memorable funeral service for your loved one.

Verified Reviews

Verified Reviews

  • 5 Lynn Davies 2nd Oct 2017

    Hayley was caring and very sensitive when dealing with mums funeral arrangements. I would highly recommend her to anyone.

  • 5 Jean Hardy 2nd Oct 2017

    Our family were very pleased with the thoughtful and sensitive way that hayley dealt with everything

  • 5 ben galloway 2nd Oct 2017

    Hayley Owen is a supremely caring, compassionate and professional person. She helped us through every step of the process, dealt with our specific requests and exacting requirements and nothing was too much trouble. She made a sad and difficult process as painless as she possibly could and her kindness and support is hugely appreciated. We are immensely grateful I have no hesitation in recommending Hayley's firm. 5 stars doesn't seem enough, if I could award 6, I would! With thanks and appreciation. Ben Galloway.

  • 5 Kathy Ruddock 26th Sep 2017

    I received first class service and was pleased with all the aspects covered by Haley. I would recommend her to any one .

  • 5 Brenda Elliott 25th Sep 2017

    Hayley was superb. From my very first telephone call with her she was professional, friendly, sensitive and caring. She was knowledgeable and organised, putting us at ease and helping us to organise everything. Her sense of humour was helpful too and often put us at ease in a difficult time. Excellent service and competitive price too. 

  • 4 Yvonne Deary 25th Sep 2017

    Our Mum chose Hayley Owen, Lady Funeral Director.  Hayley was always warm, welcoming and personable dealing with our family emotions and funeral management - no ideas and family preferences were a bother, including revisiting my Mum many times, often at last minute request and taking time to be there to talk to. A nice touch to receive a wee gift after the event too. Loved the Keswick scenery for her coffin too.  Thank you Hayley and Team. 

  • 5 Dave Barker 3rd Aug 2017

    Hayley did my dads funeral, we wanted  a rolls  Royce hearse and Limousine  with 3 other limousine was  not a problem for her on the day her and her staff could not do enough for us all. Great service great  value for money and after 3 weeks my dad look   Fantastic in your chapel of rest.  So glad we  went  for a undertaker  rather  Than a funeral director.  I hope you all the  success in the world  Yours the barker family 

  • 5 paul whitehead 20th Jul 2017

    Hayley managed the funeral arrangements for my late mother in a compassionate and efficient manner, and was happy to provide impartial advice on all aspects. I would not hesitate to recommend her.

  • 5 Marion Hayhurst 20th Jul 2017

    Hayley Owen was caring and professional in ensuring all our wishes and needs were met when my mother died.  Throughout a very difficult time Hayley gently guided us through the process and was approachable, responding promptly to all our queries in arranging the services and ensured everything took place in the way we wanted.  I would highly recommend Hayley Owen and her team without any hesitation. 

  • 5 Joanna Bond 19th Jul 2017

    Hayley was practical, professional ,caring and compassionate . I would highly recommend her funeral services to my friends and family. She has a lovely approach as do her team. 

  • 5 alicia Sykes 31st May 2017

    We cannot thank Hayley enough for her compassion, understanding and care when mum passed away.  My mums wish was to remain at home and Hayley fully supported this and in our eyes went above and beyond to make sure Dad and the family were supported in seeing mums wishes were me.  Her dedication and care didn't stop after the funeral , she even came back from a Scooter Rally (her passion) when we were spreading mums ashes.  My dad admits without Hayley's support, care and dedication he wouldn't have got through the past three weeks.  Hayley truley is a special lady and we cannot thank her enough.  Alicia, Chris, Charlotte and John

  • 5 angela goodwin 30th May 2017

    Hayley is the most lovely person. She is warm caring and empathetic and really listens to your needs. My Mum and I felt comfortable with her from the first phone call. She ensured all members of our family were cared for and made a bespoke plan around our needs. I urge anyone to use her services and wish her further success in the future.

  • 5 Heather Turner 8th May 2017

    Hayley recently supported our family through the sad loss of our mother. She was always on hand and guided us but was keen to ensure that everything was dealt with in the way we wished. Since the funeral I have had several conversations with Hayley and she continues to work with the family to arrange the burial of the ashes - in the meantime these are in her safe keeping. It seems strange to recommend a funeral director or say I would definitely use them again - but sadly people have these needs - thank you Hayley

  • 5 Sara Hunter 29th Apr 2017

    Hayley was very professional and sympathetic, she carried out our requirements to the letter.  Excellent service 

  • 5 Allyson Buckton 22nd Apr 2017

    Hayley was very sensitive and understanding, helping us sort out a funeral that was just right. Thanks Hayley x

  • 5 Jess Rowell 12th Apr 2017

    Hayley is an amazing person who goes above and beyond. At such a difficult time in our lives Hayley provided my family with reassurance and comfort. Nothing is ever to much trouble for her. Thank you for looking after my brother and my family. We would highly recommend Hayley. Thank you again for all of your hard work, we are very grateful to have had you. 

  • 5 Julie willoughby 30th Mar 2017

    Hayley is a genuine lovely lady nothing was too much trouble for her - we felt mum was looked after like a member of Hayley's own family - mum looked 20 years younger in the chapel of rest . Highly recommend hayley her loving careing nature just shines through . Many thanks from the family 

  • 5 peter philips 27th Mar 2017

    Hayley was compassionate and considerate, tried to please in every way She could in assisting us to make such a sad time a lovely celebration Of life. We would strongly recommend her services.

  • 5 john potter 17th Mar 2017

    Very welcoming, efficient, good suggestions. A relaxing atmosphere.

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

National Association of Funeral Directors

NAFD Members

Latest Verified Reviews

Lynn Davies 2nd Oct 2017

Hayley was caring and very sensitive when dealing with mums funeral arrangements. I would highly recommend her to anyone.

Jean Hardy 2nd Oct 2017

Our family were very pleased with the thoughtful and sensitive way that hayley dealt with everything

ben galloway 2nd Oct 2017

Hayley Owen is a supremely caring, compassionate and professional person. She helped us through every step of the process, dealt with our specific requests and exacting requirements and nothing was too much trouble. She made a sad and difficult process as painless as she possibly could and her kindness and support is hugely appreciated. We are immensely grateful I have no hesitation in recommending Hayley's firm. 5 stars doesn't seem enough, if I could award 6, I would! With thanks and appreciation. Ben Galloway.

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