Hayley Owen Funeral Services York

5 Colin Hardgrave 29th Jul 2023

Excellent service very friendly staff they looked after my late wife very well nothing was too much trouble what I wanted for my wife I got and the staff are very caring and kind thank you Mr C Hardgrave 

5 Jennifer Goodyear 29th Jul 2023

Very professional with true feeling for the family 

5 Mark Gough 28th Jul 2023

Hayley was fantastic everything went beautifully Dad would have love it. Thank You from Myself and the family.

5 John Barker 28th Jul 2023

Haley and team were fantastic. Couldn't have asked for a better service. Would recommend

5 Jack Buckby 28th Jul 2023

Hayley and the entire team were so thoughtful and respectful of myself and my family throughout the whole process, having never had a berevement in our family before it was all very difficult and new, I couldn't have imagined a better funeral director, they all gave us as much time as we needed and were always available for us if we needed them.

5 Hazel Phillips 7th Jul 2023

Hayley and her whole team were fantastic. They guided us through the very painful process of arranging the funeral and made it as easy as it possibly could have been at such an awful time. 

5 John Hare 6th Jul 2023

From the moment I entered her reception Hayley put me at ease and proceeded to explain everything I needed to know.
Through the legal requirements down to the practical things which I may not have thought of.
Hayley is a very professional Funeral Director but also a very understanding and caring lady and I felt very safe under her guidance.

5 Ian Leeman 4th Jul 2023

Hayley and all her staff guided us through, what is such a difficult process, with incredible empathy and professionalism.
They helped make a sad day truly special and took so much care of our precious mum.
I would not hesitate to recommend

5 Joanne Sayner 4th Jul 2023

Mum didn’t want a fuss for her funeral just a straight in and out, but with Hayley’s and help and understanding we managed a lovely short service for all her family and friends that wanted to say goodbye.  Hayley Owen has taken care of both my mum and dad in a very dignified, caring and professional manner and I would highly recommend her.

5 Caroline Wright 18th Jun 2023

Hayley and her team were excellent from start to finish, enabling us to give our lovely mum a very dignified, personal and fitting send-off.  We wouldn’t hesitate to recommend their services.

5 Lee Wood 16th Jun 2023

During a very difficult time for myself and daughter, we Carnt thank Hayley and her team enough for their compassion and professionalism. Nothing was to much trouble and would recommend to anyone. Thankyou so much, lee and miah

5 Rose Shirbon 14th Jun 2023

Beth was very helpful making suggestions when we where unsure.and every think went very well.
Thank you Beth.

5 Bernadette Warren 14th Jun 2023

Starting with the bassness of money, Haley Owen's services are better than cometetive.

There is no hard selling. There are no hidden extras. Her knowledge is vast and accessible.

From start to finish, Hayley Owen and her remarkable colleagues made my life through these hard times easy and painless.
Patience and Beth, Haley and her Boys, thank you for your clarity and generosity of spirit, your ESP, and your exceptional standards.

5 Gary Dickinson 14th Jun 2023

I chose Haley Owen Funeral Directors because it was a family run local firm, and I made the right choice. From our first meeting the team was so professional, efficient and supportive. I cannot thank them enough for what they did and how they did it in such a difficult time. Highly Recommend 

5 Angela Johnson 14th Jun 2023

From the initial call to the care shown at the funeral, we can only compliment the staff for their professionalism and courtesy shown to our family.

5 Derrick Austin 5th Jun 2023

Choosing a Funeral Director is a rare occurrence under a traumatic experience, one that has to be right on so many levels. The team at Hayley Owen, in the shape of Dave and Beth were out within the hour, despite Bank Holiday weekend, to collect mum. Better equipped than an NHS ambulance for transportation, mum was collected from home and transported with ease and grace. The compassion, sympathy, personal touch, experience was second to none. On-hand support and direction for filling out forms and reimbursing costs options took the pressure off when difficult to focus. With 24hr support, only a call away with advice and providing regular updates. Fully accommodating visits to see mum at rest was a lovely touch to say goodbye. Pricing was very competitive and didn't detract from a flawless service in which mum's final wish of cremation was fulfilled. Outstanding.

5 Dawn Jameson 30th May 2023

Professional services from start to finish .the funeral was very personal to my mum and the whole team went above and beyond to achieve her wishes 

5 carl Page 30th May 2023

The most wonderful send off and more than we could have ever asked for. The attention to detail and personalisation of the ceremomy was perfect. Hayley was so attentive and supportive with everything. I dont know what we would have done without you. Thank you

5 Jill McPate 30th May 2023

Hayley Owen and her team have made arranging the Celebration of my husbands life just as his family and late husband would want it to be. Hayley’s listening and reassuring skills are out standing. Her calm presence and exceptionally high standard and honesty were impeccable. I was recommended  Hayley and l am already  praising her to friends and family. I was very lucky to find Hayley and her team.

5 Paul Worthington 30th May 2023

From the moment i met Beth i was immediatly impressed with her totally proffesionalism and the way she made my partner and me feel at ease. All of the phone calls and following meetings were all done wirh dignity and feeling. The funeral itself was done brilliantly and all effort was made to take all the pressure of my family and myself. I will highly reccomend your services in the future,thank you all so much especially Beth

5 Gill Flanigan 11th May 2023

At this sad time Hayley and all her staff were very compassionate and nothing was too much trouble for them. Their chapels are beautiful and very peaceful and comforting. Communication was excellent we were informed throughout the whole process. I would definitely recommend them.
Thank you very much Hayley and team 

5 Drew Johns 5th May 2023

Beth and the team were amazing through such a difficult time 

5 Bethany Redburn 5th May 2023

At a very difficult time of our lives, Hayley and her team provided an excellent service, and held our hand through making difficult decisions. They remained respectful throughout, whilst also making sure that our needs were explored and that our wishes were put in place. Joel was well taken care of from the moment he was collected from the Hospice to the moment we collected his ashes and we can't thank the team enough for this.

5/5. We wish never to see her again.

5 Chantal Williams 21st Apr 2023

I cannot thank enough, Patience and the team at Hayley Owen. Although a very difficult time for my family and I, they really helped relieve me of all the worry and pressure when planning a funeral. From the initial phone conversation to paying the final bill, I was met with kindness and professionalism. I had rang around a few other funeral directors prior to ringing Hayley Owens and just didn't feel the warmth or understanding that Patience showed me. They organised everything perfectly, made thoughtful suggestions I would not have maybe considered and I was able to execute on all of my Dad's wishes. Thank you so much Hayley Owen and team, I would definitely recommend your services to anyone in the future.

5 Tina Tasker 19th Apr 2023

From the planning and the actual funeral they were all amazing and very professional. Would highly recommend