Hayley Owen Funeral Services York

293 reviews

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An independent funeral director in York who offer caring support while helping bereaved families arrange a meaningful funeral.

Latest Verified Reviews

Dawn Green 11th Dec 2018

Both of them are very very good with you at all time i tell people about them

Yvonne Deary 4th Dec 2018

Hayley Owen's is a unique place and has recently been perfect, twice, for our family. Delightfully quirky, genuine and with no request deemed too small or tall, Hayley and team helped us to navigate the funeral process, to ensure we felt we had the 'right', personal experience in saying Farewell to our Parents.  I thoroughly recommend Hayley Owen Funeral Directors in York.

Maureen Allan 12th Nov 2018

This is the first time I have had to arrange a funeral. Have to say everything was perfect and continue to get comments about the day. We chose a green funeral as my husband had no strong believes . Haley and her team made sure it was a calm relaxed day very professional. Thankyou so much . Maureen and family

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

About Us

Hayley Owen Funeral Directors in York, are a highly qualified and caring funeral directors serving the local community in and around Yorkshire. Their compassionate team of professionals are available round the clock with help and advice, whether the family wants a religious or non-religious funeral.

Hayley Owen and her team offer a range of services, from a traditional burial or simple cremation service to green funerals or a burial at sea. They are happy to support families organise a bespoke funeral service that are reflect their loved one’s wishes.

They offer the option of home visits so that families may discuss funeral arrangements in the comfort of their homes. Also on offer are their prestigious fleet of vintage Daimlers which can be used as funeral transport.

A typical funeral with Hayley Owen will include the collection and care of the person who has died, liaising with third parties, a classic Daimler hearse and a handmade coffin. Other funeral transport options include horse drawn carriage, motorcycle sidecar hearse, matching Daimler limousines or a vintage tractor or trailer.

The York-based funeral directors have a tranquil Chapel of Rest which can be used by the family or friends to grieve or reflect on the memory of their loved one. Other services include an in-house embalming service, bereavement counselling and repatriation.

The team are available 24/7 to guide bereaved families and provide caring support during a difficult time. Call Hayley Owen Funeral Directors for more information on various options or to arrange a memorable funeral service for your loved one.

Verified Reviews

Verified Reviews

  • 5 Dawn Green 11th Dec 2018

    Both of them are very very good with you at all time i tell people about them

  • 5 Yvonne Deary 4th Dec 2018

    Hayley Owen's is a unique place and has recently been perfect, twice, for our family. Delightfully quirky, genuine and with no request deemed too small or tall, Hayley and team helped us to navigate the funeral process, to ensure we felt we had the 'right', personal experience in saying Farewell to our Parents.  I thoroughly recommend Hayley Owen Funeral Directors in York.

  • 5 Maureen Allan 12th Nov 2018

    This is the first time I have had to arrange a funeral. Have to say everything was perfect and continue to get comments about the day. We chose a green funeral as my husband had no strong believes . Haley and her team made sure it was a calm relaxed day very professional. Thankyou so much . Maureen and family

  • 5 Jude Sutton 7th Nov 2018

    Hayley and Dave helped us to give my husband Chris the "send off" he wanted.  They were kind, considerate, compromising, humorous and above all gentle at a time that was quite challenging. I am so pleased he and I chose them when he knew his time on this earth was almost up.

  • 5 John Atkinson 7th Nov 2018

    Hayley and her team are everything you need in a funeral service - discreet, caring, understanding, human, attentive to detail and just the right level of present and directive on the day.  We couldn't recommend her more highly.

  • 5 Nicole Sheperd 7th Nov 2018

    Hayley was exceptional at her job very caring and offered comfort to all the family. Nothing was to much trouble organising everything to what we would like.  I would certainly recommend and use again myself Thank you so much my Mum would have been please x

  • 5 Mark Bradford 7th Nov 2018

    Very good service, with very kind and helpful staff. We also would say that their value for money is better than any other funeral services in York. If you want a well organised funeral director, you would be hard pressed to find better, at a similar price. Mark

  • 5 Dean Allan 7th Nov 2018

    I would definitely use Hayley Owen Funeral Services again, there where very friendly and helpful and the service was excellent, I would definitely recommend them

  • 5 Steve Moore 20th Oct 2018

    Hayley has done two family funerals in the last year and has provided an excellent service on both occasions. Nothing is too much trouble and very efficient at all times. Would recommend her without fail.

  • 5 Janet Coles 18th Sep 2018

    Very good service, very professional and catered perfectly for the needs of the family.  We would highly recommend them.

  • 5 Janice Hartley 18th Sep 2018

    My dad's funeral was done exactly as we wanted, nothing was too much trouble Dave went out of his way to help us with everything at a hard time for us, very kind and professional service 

  • 4 Kate Barker 18th Sep 2018

    Many thanks to Haley and all her team for helping us through  a very difficult time. 

  • 5 Linda Spinks 18th Sep 2018

    I liked the informal approach when planning my brother's funeral.There was no pressure involved and Hayley listened carefully to my requests. On the day everything went to plan. Even the classic Daimler hearse was appropriate. Gordon would have been thrilled to ride in such style!

  • 5 Jayne Fern 18th Sep 2018

    Hayley was professional and very in key with our emotions. Lovely lady who did my mum proud and treated her with the respect she deserved. I would highly recommend her to anyone.

  • 5 Mike Smith 18th Sep 2018

    Hayley Owen gave a very personal service visiting at home and even putting us in touch with the perfect person to conduct the service. Everything was well organised and handled with sensitivity.

  • 5 Shiela Nolan 18th Sep 2018

    Hayley and her staff provided a top quality service from start to finish. We had every requirement we asked for met with dignity and the upmost care. Hayley’s kindness made the hardest time of our lives a little easier to bear with the wonderful service she provides. I would 110% recommend Hayley Owen to anyone as I believe she is the very best in her field. 

  • 5 Steve Bolison 18th Sep 2018

    Haley and her staff were very professional, caring and went above and beyond to provide a an excellent funeral service for our loving mother . She was very sincere and understanding to our needs to provide a send off our mother would be proud of. Would recommend Haley Owen’s funeral service with out a doubt. First class. 

  • 5 Nathen Amin 18th Sep 2018

    Hayley Owen provided all of the care, logistically and emotionally, that could have been asked for. We are sorry we had to seek out her services but happy we found her.

  • 5 Mary Watson 10th Jul 2018

    I can't thank Hayley enough for the wonderful service she and her staff showed me and my family. She took out all the stress and worry and nothing was too much trouble. She was so calm,professional and a lovely lovely person

  • 5 Andrew Mercer 7th Jul 2018

    Very professional service

  • 5 Caron Sheldon 7th Jul 2018

    From the minute I met Hayley I knew she would arrange everything and take the stress away from us. Even though she couldn't be with us on the day Dave and the other guys looked after us. I would certainly recommend Hayley to anyone, not just for her professionalism but her compassion and helpfulness nothing was too much trouble.

  • 5 patience webster barker 6th Jul 2018

    Thank you to Hayley and Dave for arranging the funeral of my Dad. The arrangements were stress free and the day itself was perfect. They offered us a friendly and personal service, we couldn’t have asked for more. I will be sure to recommend Hayley Owen Funeral Services. 

  • 5 Philip Andrews 10th Jun 2018

    Myself and family wanted my wife’s funeral to be a celebration of her life and not a sad and solemn event.We discussed our wishes with Hayley Owen and were so impressed by her knowledge and experience of the business, plus her empathy and willingness to help us to achieve these ends, that we asked her to act on our behalf. There on,with Hayley’s excellent advice and guidance we organised an event that on the day was both uplifting and very satisfying. Most of those attending were impressed with the occasion and believed it was an appropriate “send off”  for a lovely person. We cannot thank Hayley Owen enough for all she did for us but we can and do unreservedly recommend her services to everyone.                                                   Thank you Hayley, kindest regards, Phil A.

  • 5 Jeanette Wells 3rd Oct 2017

    We first met Hayley when my niece died in May this year. Hayley was very kind, caring and supportive throughout the process. Sadly, my brother died three days after my niece's funeral and we didn't hesitate to use Hayley's services. Once again, she was all of the above, and we found her to be professional in a warm and caring way. Also we found her to be very practical and willing to answer any questions we had at any stage.  The excellent services that Hayley and her team provide represent excellent value for money at a difficult time. We would never hesitate to recommend Haley Owen to others, or to entrust our loved ones into her care at any stage in the future.

  • 5 Lynn Davies 2nd Oct 2017

    Hayley was caring and very sensitive when dealing with mums funeral arrangements. I would highly recommend her to anyone.

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

Latest Verified Reviews

Dawn Green 11th Dec 2018

Both of them are very very good with you at all time i tell people about them

Yvonne Deary 4th Dec 2018

Hayley Owen's is a unique place and has recently been perfect, twice, for our family. Delightfully quirky, genuine and with no request deemed too small or tall, Hayley and team helped us to navigate the funeral process, to ensure we felt we had the 'right', personal experience in saying Farewell to our Parents.  I thoroughly recommend Hayley Owen Funeral Directors in York.

Maureen Allan 12th Nov 2018

This is the first time I have had to arrange a funeral. Have to say everything was perfect and continue to get comments about the day. We chose a green funeral as my husband had no strong believes . Haley and her team made sure it was a calm relaxed day very professional. Thankyou so much . Maureen and family

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Update

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