Hayley Owen Funeral Services York

303 reviews

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An independent funeral director in York who offer caring support while helping bereaved families arrange a meaningful funeral.

Latest Verified Reviews

Tracey courtenay 16th Oct 2021

Hayley and the team cared for my mum when she passed recently . I would definitely recommend Hayley Owen Funeral Directors for their first class professional service , handled at all times with care , kindness , consideration  and with a smile . We were given endless options catered to mum’s wishes . The right people , doing the right job in the right place at the right time.  Hayley , Dave and the lovely team at Hayley Owens Thank you so much for your dedication and professionalism. 

Linda . 28th Sep 2021

Haley is a very competent director from us informing her of Dads death she arranged everything in a sympathetic way, very supportive and professional.  Cannot thank her enough for the wonderful send off they gave my Dad

Deborah kimmings 27th Sep 2021

Kind, caring, supportive and helpful.  Hayley made the organisation very easy and everything was perfect.  Would totally recommend her. 

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

About Us

Hayley Owen Funeral Directors in York, are a highly qualified and caring funeral directors serving the local community in and around Yorkshire. Their compassionate team of professionals are available round the clock with help and advice, whether the family wants a religious or non-religious funeral.

Hayley Owen and her team offer a range of services, from a traditional burial or simple cremation service to green funerals or a burial at sea. They are happy to support families organise a bespoke funeral service that are reflect their loved one’s wishes.

They offer the option of home visits so that families may discuss funeral arrangements in the comfort of their homes. Also on offer are their prestigious fleet of vintage Daimlers which can be used as funeral transport.

A typical funeral with Hayley Owen will include the collection and care of the person who has died, liaising with third parties, a classic Daimler hearse and a handmade coffin. Other funeral transport options include horse drawn carriage, motorcycle sidecar hearse, matching Daimler limousines or a vintage tractor or trailer.

The York-based funeral directors have a tranquil Chapel of Rest which can be used by the family or friends to grieve or reflect on the memory of their loved one. Other services include an in-house embalming service, bereavement counselling and repatriation.

The team are available 24/7 to guide bereaved families and provide caring support during a difficult time. Call Hayley Owen Funeral Directors for more information on various options or to arrange a memorable funeral service for your loved one.

Verified Reviews

Verified Reviews

  • 5 Tracey courtenay 16th Oct 2021

    Hayley and the team cared for my mum when she passed recently . I would definitely recommend Hayley Owen Funeral Directors for their first class professional service , handled at all times with care , kindness , consideration  and with a smile . We were given endless options catered to mum’s wishes . The right people , doing the right job in the right place at the right time.  Hayley , Dave and the lovely team at Hayley Owens Thank you so much for your dedication and professionalism. 

  • 5 Linda . 28th Sep 2021

    Haley is a very competent director from us informing her of Dads death she arranged everything in a sympathetic way, very supportive and professional.  Cannot thank her enough for the wonderful send off they gave my Dad

  • 5 Deborah kimmings 27th Sep 2021

    Kind, caring, supportive and helpful.  Hayley made the organisation very easy and everything was perfect.  Would totally recommend her. 

  • 5 Amanda McDonagh 27th Sep 2021

    Hayley was professional start to finish. We had no idea where to turn to organise a funeral but Hayley took control of everything we needed and put our minds at rest, and made the whole process easy for us. Hayley definitely gave mum the dignified send off she deserved. Nothing was too much trouble.

  • 5 Andrew Stone 27th Sep 2021

    Excellent unobtrusive service from Hayley. Listened to what was required and put it into action with no hard sell. I would highly recommend Hayley Owen above any of the big conglomerates who just want to make money.

  • 5 Stefan Pysanczyn 27th Sep 2021

     Totally professional, thoughtful and caring and ensured everything went smoothly at a sad time in our lives 

  • 5 Janet Legg 27th Sep 2021

    Hayley is the kindest, most thoughtful, considerate lady anyone could wish to organise a funeral for you. Nothing is too much trouble and all your wishes are carried out to the tiniest detail. I would recommend Haley Owen Funerals to anyone.

  • 5 Sarah Spence 27th Sep 2021

    This funeral director has been very helpful, and did everything my uncle wanted for his funeral.

  • 5 Jamie McFarlane 27th Sep 2021

    Hayley and her outstanding team handled the sudden death of my wife with nothing but perfection!!! I can not speak highly enough of her and the team and I would recommend whole heartedly.

  • 5 Dawn Ellerby 27th Sep 2021

    Helpful and prifessional service. I found the team very approachable and friendly. Nothing was a problem and was able to have a coffee and a chat which helped too.

  • 5 John Allen 26th Aug 2021

    Hayley and her team were fantastic, friendly, caring, professional, totally on it, they made us feel very special. Everything was made so easy for us, their communication was brilliant, they just seemed to really get us, and who our Dad was, too. Can't speak highly enough of them!

  • 5 Angela Goodwin 24th Aug 2021

    Haley and her team were very proffessional, very supportive. She helped us achieve the funeral my uncle wanted.

  • 5 Nicky Helliwell 14th Aug 2021

    I’d like to say how grateful my Brother and I are to Hayley and all her staff for the handling of my late Mum’s funeral. (12.5.21) From our first meeting with Hayley, who we found to be one of the most caring and compassionate people we had ever met, and every other contact with Patience and Dave.  The whole thing was all handled with care and attention to detail. It made a very upsetting time easier to handle and we can’t thank them enough for their kindness.  Thank you so much. I’d also like to say that the cost of the funeral was extremely reasonable. I’d recommend Hayley to anyone. Nicky and Paul. 

  • 5 Shirley Walton 10th Aug 2021

    Hayley has been brilliant from start to finish with the planning of my Dad's funeral. Nothing was too much trouble. She is a lovely caring lady. I would 100% recommend her.

  • 5 Marian Hand 23rd Jul 2021

    both me and my Mum were very pleased with the understanding way in which we were treated by the staff at Hayley Owen. Patience saw us on several occasions and nothing was too much trouble for her, even when we changed our minds about some options. she was very accommodating and always available when we needed to speak to her or visit. the staff made my Dad look lovely when we visited him some days after he had died. the premises are lovely, very well furnished and coffee always offered. Hayley herself attended my Dad's funeral and managed proceedings with respect, quietly and calmly. all staff were very respectful yet informal, which we appreciated. able to give advice and guidance. would certainly recommend this service and use again in future. rachel, Gordon's daughter.

  • 5 John bell 21st Jul 2021

    My father’s funeral was arranged with kindness,sensitivity and efficiency. Both the funeral director and her office staff helped in a careful and timely fashion with all the arrangements. The funeral services were conducted with dignity, but in a suitably friendly and low key manner. Everyone present thought that my father had received a memorable and impeccable send off.

  • 5 Milla Dawson 19th Jul 2021

    I would like to say on behalf of the family that Haley Owen and her close team organized a beautiful send off with a procession for my beloved brother Christian that stopped at the minster.I would strongly recommend Haley and throughout had total confidence in her and her team...A massive thank you

  • 5 Patrick Quinn 18th Jul 2021

    Hayley and her team were exceptionally supportive and helped myself and my family give my wife, their mother, the special service she would have loved, including arranging a departure from the service, at my request.

  • 5 Paola vitolo 17th Jul 2021

    Hayley Owen delivered a truly professional service. Hayley herself was so caring and lovely. I couldn’t have got through it without her.  We received outstanding support and compassion from Hayley Owen and her team at an incredibly difficult time for all.  Thank you. 

  • 5 Jane Kirk 17th Jul 2021

    At such a time, Haley and the Team showed compassion as nothing was too much in helping us give my father a dignified send off.

  • 5 graham scott 10th Jun 2021

    Very helpful, understanding of our requirements and efficient

  • 5 Edward Craig 7th Jun 2021

    Very good service, and everything was okay and professional. The staff were excellent in performing their duties. I would recommend Haley Owen funeral directors.

  • 5 Gillian Addison 7th Jun 2021

    The funeral was exactly as we wanted well done to all concered

  • 4 sarah turbill 7th Jun 2021

    Hayley and the team were very attentive and sorted everything out as we asked. Andrew had a lovely service.

  • 5 Mavis Simpson 7th Jun 2021

    Every consideration was given to the wishes of Norman as conveyed by the family. We got everything that we asked for and we were never put under pressure to have anything that we had not asked for - there was no upselling to have a better coffin/more cars etc. In dealing with Hayley we found her to be very professional with just the right balance of sympathy, empathy and realism it was very clear at every step that we were in control of the funeral and Hayley was there to deliver it for us. Very professional and a pleasure to deal with . We would highly recommend Hayley Owen Funeral Services.

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more: How to arrange a funeral

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more: What are disbursements

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more: Help with funeral costs

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

Latest Verified Reviews

Tracey courtenay 16th Oct 2021

Hayley and the team cared for my mum when she passed recently . I would definitely recommend Hayley Owen Funeral Directors for their first class professional service , handled at all times with care , kindness , consideration  and with a smile . We were given endless options catered to mum’s wishes . The right people , doing the right job in the right place at the right time.  Hayley , Dave and the lovely team at Hayley Owens Thank you so much for your dedication and professionalism. 

Linda . 28th Sep 2021

Haley is a very competent director from us informing her of Dads death she arranged everything in a sympathetic way, very supportive and professional.  Cannot thank her enough for the wonderful send off they gave my Dad

Deborah kimmings 27th Sep 2021

Kind, caring, supportive and helpful.  Hayley made the organisation very easy and everything was perfect.  Would totally recommend her. 

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