Hayley Owen Funeral Services York

694 reviews

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An independent funeral director in York who offer caring support while helping bereaved families arrange a meaningful funeral.

Latest Verified Reviews

Paul Shepherd 5th Mar 2026

Excellent all round.

Paul Clemit 23rd Feb 2026

Very kind and considerate ultimate professionals amazing service.

Helen Willis 12th Feb 2026

Kind and efficient. No 'hard sell' just provided exactly what we asked for. Lovely flowers.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

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Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

About Us

Hayley Owen Funeral Directors in York, are a highly qualified and caring funeral directors serving the local community in and around Yorkshire. Their compassionate team of professionals are available round the clock with help and advice, whether the family wants a religious or non-religious funeral.

Hayley Owen and her team offer a range of services, from a traditional burial or simple cremation service to green funerals or a burial at sea. They are happy to support families organise a bespoke funeral service that are reflect their loved one’s wishes.

They offer the option of home visits so that families may discuss funeral arrangements in the comfort of their homes. Also on offer are their prestigious fleet of vintage Jaguar which can be used as funeral transport.

A typical funeral with Hayley Owen will include the collection and care of the person who has died, liaising with third parties, a classic Jaguar hearse and a handmade coffin. Other funeral transport options include horse drawn carriage, motorcycle sidecar hearse, matching Jaguar limousines or a vintage tractor or trailer.

The York-based funeral directors have a tranquil Chapel of Rest which can be used by the family or friends to grieve or reflect on the memory of their loved one. Other services include an in-house embalming service, bereavement counselling and repatriation.

The team are available 24/7 to guide bereaved families and provide caring support during a difficult time. Call Hayley Owen Funeral Directors for more information on various options or to arrange a memorable funeral service for your loved one.

Verified Reviews

Verified Reviews

  • 5 Paul Shepherd 5th Mar 2026

    Excellent all round.

  • 5 Paul Clemit 23rd Feb 2026

    Very kind and considerate ultimate professionals amazing service.

  • 5 Helen Willis 12th Feb 2026

    Kind and efficient. No 'hard sell' just provided exactly what we asked for. Lovely flowers.

  • 5 Peter O'Boyle 11th Feb 2026

    It is a very stressful & difficult process when arranging a funeral for your loved one. I chose Hayley Owens because her team make sure that you don't have to do anything. A very welcoming chat will start the process & soon you realise that the stress is lifted & you will be very well looked after. Thank you very much.

  • 5 Michelle Biesty 11th Feb 2026

    Highly recommended. Lovely people, great empathy, and extremely reliable. 

  • 5 Chris Jagger 7th Jan 2026

    Beth made the process easy and let us tailor the service as we wanted. It was all easy and went very smoothly.

  • 5 Janet Morley 7th Jan 2026

    Unfortunately this was the 2nd funeral we had to organise within 3 months. On both occasions Beth and the rest of the staff at Hayley Owen were fabulous. Nothing was too much trouble and they took care of all the arrangements. Both funerals went smoothly and we were able to feel that we had given both our parents ‘a good send off’. We would not hesitate to recommend them.

  • 5 Mark Lee 6th Jan 2026

    Hayley Owen Funeral Services did a wonderful job organising every detail of my mum’s funeral, and we couldn’t have asked for better support during such a difficult time. Everything was handled smoothly, thoughtfully, and with genuine care. A special thank you to Beth, whose kind, sympathetic yet practical approach helped guide us through every decision and took away so much of the stress. Her calm reassurance and attention to detail made a real difference, and we’re extremely grateful to the whole team for their support throughout.

  • 5 Emma Hill 6th Jan 2026

    Beth led us through the funeral options clearly and we ended up with a lovely willow casket and a service which reflected what we wanted. Thank you for your time, patience and professionalism. 

  • 5 Julie Bearparke 6th Jan 2026

    I would highly recommend Hayley Owen, she made an incredibly difficult time easier to deal with. Nothing was too much, from organising an organist to bringing mam home the night before. Everyone one involved were professional, respectful and caring. 
    Hayley has dealt with both mam and dad’s arrangements. 
    I can’t thank you all enough.

  • 5 Elizabeth Hodgson 6th Jan 2026

    Thank you for the excellent service you provided for the funeral of Alan Hodgson. Regards. The Hodgson Family

  • 5 Mary Lukins 6th Jan 2026

    No time pressure to ensure everything as we wanted it.

  • 5 Glenys Jackson 6th Jan 2026

    In such sad and difficult time Beth was fantastic organising my brother's funeral thank you very much

  • 5 Katrina sanderson 6th Jan 2026

    Honestly the best funeral directors in York. They were extremely sympathetic and helped me every step of the way for my mums funeral. Can't thank them enough through that very hard time.

  • 5 Natasha O'Donnell 5th Nov 2025

    I could not recommend Hayley Owen more. They went above and beyond to make what is a terrible time as smooth and easy as possible. They are so kind and empathetic and respond very quickly to requests and we could not have been more grateful for the service they provided. 

  • 5 Linda Arundale 27th Oct 2025

    We chose Hayley Owen to look after and conduct my father’s funeral. We found everyone to be very thoughtful and respectful of us throughout the whole process. We felt that at all times Dad was safe in your care. We were a bit clueless as we had never had to arrange a funeral before but we were carefully guided through everything. Their attention to detail was excellent and we felt that nothing was too much trouble. We wanted a humanist celebration of Dad’s life and they were able to recommend some celebrants and the one we chose was fantastic, helping us to deliver a personalised and very respectful service ( thank you Alex Barnes ). On the day of the funeral we were all looked after so well. Many people commented afterwards that it was the best funeral they had ever been to. Now that is a bit of a double edged sword but we felt so pleased that we had given Dad the send off he so richly deserved and Hayley Owen played a really big part in that.
    I want to finish with a special mention for Beth Hurran. Beth took care of the majority of the arrangements and she was so lovely, respectful and kind. Beth, you made such a difference to us at such a sad time in our lives. Thank you so very much.

  • 5 Michael McPeake 21st Oct 2025

    We received a very caring, and supportive service from Hayley and the team following the loss of our Mum.

  • 4 Janet Temperton 20th Oct 2025

    Very happy with the service we received from Hayley Owen for our Mums funeral. No hitches and it all ran very smoothly. They were always updating us with the arrangements and very timely at keeping in touch

  • 5 Shelley Snowden 20th Oct 2025

    After the loss of 2 loved ones in a 4 month period, Hayley, Dave, Jess and the team were there for us throughout. Theyre compassion, empathy and kindness was second to none. Thank you for helping us say goodbye in a fitting and bespoke way. We cant thank you enough for the care and understanding shown.

  • 5 Neil Preston 20th Oct 2025

    Beth helped us with every aspect of the funeral preparation and was able to take a lot of the stress out of a very difficult time.

  • 5 Heidi Farrow 20th Oct 2025

    Excellent Service from start to finish, 100% recommended 

  • 5 Julie Glasby 20th Oct 2025

    My husband was very well looked after before and after his death.Hayley Owen funeral director did a wonderful job with my husband and very caring towards me and my family 

  • 5 Alan Dews 20th Oct 2025

    More than helpful in all areas of support during a very difficult time.
    Dave could not of been anymore helpful.

  • 5 Tina Brill 20th Oct 2025

    Throughout the whole process the team were caring, respectful and professional. They helped with all our requests without any issues. I would definitely recommend them to anyone who sadly needs a funeral director

  • 5 Chris Staveley 20th Oct 2025

    Very calm and helpful in initially organising the funeral. Readily available to answer questions thereafter and very professional on the day of the funeral. Couldn't have asked for more.

Address
169 - 171 Boroughbridge Rd
Acomb
York
YO26 6AN

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Paul Shepherd 5th Mar 2026

Excellent all round.

Paul Clemit 23rd Feb 2026

Very kind and considerate ultimate professionals amazing service.

Helen Willis 12th Feb 2026

Kind and efficient. No 'hard sell' just provided exactly what we asked for. Lovely flowers.

Reviews
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