Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in King’s Lynn is a family owned and run business which upholds the traditional values of respect and dignity.
The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.
No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.
Thornalley Funeral Services is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.
Call Thornalley Funeral Services now to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families repeatedly mention the care and compassion shown by the staff throughout the process, describing how they were treated with kindness and dignity from initial contact through to the funeral service itself. Many note that nothing felt like too much trouble, and that staff members made themselves available to answer questions and provide support, often with personal telephone calls to check on how families were coping.
The organisation and smooth running of the funeral day itself features prominently in what families say, with many describing how arrangements were handled professionally and efficiently, allowing them to focus on remembering their loved one rather than worrying about logistics. Families also frequently comment on the attention to detail and the personal touches that made the service feel tailored to their wishes rather than generic.
Communication throughout the arrangements is something families return to often, appreciating being kept informed at each stage and having opportunities to discuss their requirements. Several describe how staff guided them through unfamiliar processes with patience, explaining what would happen next and checking in to ensure they felt supported during what many identify as one of the most difficult times of their lives.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Paul Baker31st Jan 2026
very professional, courteous and kind
5William Bunkle31st Jan 2026
Thankyou for helping to sort out our funeral from start to finish you made the whole day go so smoothly and worry free
Thankyou from tge whole Bunkle family
5Caroline Holland31st Jan 2026
Professional and personable service.
5Elizabeth Jones30th Jan 2026
The most helpful and sympathetic staff you could wish for. Especially Liam who phoned me several times to see I was OK. Funeral and service perfect just as we wanted. Also Janet the Celebrant was very helpful.
5Barbara Harkin30th Jan 2026
The professional & helpful service provided by Thornalley could not be improved upon and everything was taken care of with great respect.
Thank you so much for your kind & considerate assistance.
Kind Regards
Barbara Harkin
5Lisa Franklin30th Jan 2026
Wonderful & Caring Service
5Paul Ward29th Jan 2026
The team at Thornalley handled all of the arrangements for my dear Christine.
Everything was explained and guidance given where I needed it.
Nothing was too much trouble and they handled the service with genuine respect and support.
I can’t speak highly enough of them.
5Barbara Stephenson27th Jan 2026
Thornalley Funeral Services are simply the best. I cant thank all the staff enough for being so very kind and caring.
5Jane Purt26th Jan 2026
Professional, sympathetic staff. All our wishes and requests were accommodated without question. You have organised 2 funerals in the last 18 months for us and we have had exemplary service.
5Andrew Symonds26th Jan 2026
As always, a completely personal, comforting, and reassuring service from beginning to end. Thank you Ray, Andrew, and all the wonderful team.
5Richard Hayes24th Jan 2026
Caring, professional service.
5Doreen Symonds24th Jan 2026
Fabulously well directed and supported at a time we didn’t know what we were doing due to our high emotions. Very grateful.
5Patricia Gilson23rd Jan 2026
Thornalley Funeral Services conducted my husbands funeral with dignity care and professionalism.
From my first phone contact, until the final moments of the day itself, the whole
family were guided and cared for in every way.
We are extremely grateful to them for making the whole experience dignified and positive.
5Robert Croxford22nd Jan 2026
The entire team were fabulous. They looked after us throughout, held our hands and guided us through everything.
Thanks so much for everything.
Robert
5Keith Gravett21st Jan 2026
Andrew and his team were extremely supportive once again, dealing with my Mum's funeral, just a month after my Dad's funeral. Their care, compassion and attention to detail is second to none.
5Samuel Arnold20th Jan 2026
i thought the people was respectful and kind and caring, very helpful, over this emotional time and had compassion many thanks and kind regards
5Kim Jennings19th Jan 2026
Everything was very professional, showed kindness & very attentive, made the day easy for us all , Thank you very much to you all x
5Patrick Duhig17th Jan 2026
Wonderful personal service
5Peter Ward17th Jan 2026
Ray did an excellent job of arranging our mums funeral, my Dad was more than pleased with how everything was done and also the fact that Ray dealt with it personally. We couldn’t have been more pleased with how everything went and the great and thoughtful send of for our mum.
5David Robins16th Jan 2026
Such lovely caring people
5Stephen Keal16th Jan 2026
Excellent service provided.lovely caring attitude
5Jonathan Pearce15th Jan 2026
Andrew
Thank you for help you have done a excellent job
5Michael Oakes12th Jan 2026
We felt as a family a wonderful team and service thank you for your kindness and care
5Michael Barratt12th Jan 2026
they look after my wife very well with dignity thank you very much michael barratt
5Fleur Link12th Jan 2026
Exellent and professional service from start to finish Andrew and his team work tirelessly to make sure every detail counts
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Paul Baker31st Jan 2026
very professional, courteous and kind
William Bunkle31st Jan 2026
Thankyou for helping to sort out our funeral from start to finish you made the whole day go so smoothly and worry free
Thankyou from tge whole Bunkle family
NAFD Member
SAIF Member