Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in King’s Lynn is a family owned and run business which upholds the traditional values of respect and dignity.
The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.
No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.
Thornalley Funeral Services is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.
Call Thornalley Funeral Services now to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families repeatedly mention the care and compassion shown by the staff throughout the process, describing how they were treated with kindness and dignity from initial contact through to the funeral service itself. Many note that nothing felt like too much trouble, and that staff members made themselves available to answer questions and provide support, often with personal telephone calls to check on how families were coping.
The organisation and smooth running of the funeral day itself features prominently in what families say, with many describing how arrangements were handled professionally and efficiently, allowing them to focus on remembering their loved one rather than worrying about logistics. Families also frequently comment on the attention to detail and the personal touches that made the service feel tailored to their wishes rather than generic.
Communication throughout the arrangements is something families return to often, appreciating being kept informed at each stage and having opportunities to discuss their requirements. Several describe how staff guided them through unfamiliar processes with patience, explaining what would happen next and checking in to ensure they felt supported during what many identify as one of the most difficult times of their lives.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Angela Adams10th Mar 2025
Andrew and his team at Thornalley did an excellent job for our Mum. Everything was done so professionally, but with a very personal touch. The arrival of the cars was spot on time, and everybody acted with the utmost respect at all times.
Thank you to everybody.
5Eric Larkman10th Mar 2025
The service provided by Andrew and his team was excellent. We as a family cannot thank him enough the service provided.
5Kevin Bristow10th Mar 2025
I cant thank you enough your help and guidance at this difficult time was excellent. Thank you
5Amanda Hand9th Mar 2025
I can’t put into words how lovely everyone was with me, caring and very supportive
Thank you so much
5Sarah Albert9th Mar 2025
Absolutely flawless service. Kind, professional, genuine team of people who guide you through each stage with sensitivity and compassion. Would highly recommend Thornalley Funeral Services is by far the best in the area.
5Andrew Kinder7th Mar 2025
First class service from start to finish, very professional.
5Richard Churchman27th Feb 2025
Tracey delt with everything we wanted very efficiently and professionally.
Kept informed every by Tracey and Ray.
Very professional service
5Jade Kellett27th Feb 2025
Thornalley helped give my mum a lovely send off, there level of service is amazing. Thank you Andrew and all at thornalley for looking after us x
5Ann Clark24th Feb 2025
Thornalley, this team go above and beyond. So professional and caring. Losing a loved one is so hard, Andrew and his team helped our family so much, nothing was too much trouble. Thank you so much all of you.
5Melissa Herring24th Feb 2025
So friendly and helpful. Every detail was thought about and carried out very professionally. I really feel all the staff went above and beyond.
Thank you
5Janice Herbert24th Feb 2025
Absolutely professional and excellent at what they do.
5David Nobbs24th Feb 2025
Thanks, Andrew, Claire and the whole team for your help and care with mums funeral. I have had many phone calls, personal messages etc. from family members and friends. Many had travelled a long way and it was quite a get together.
It couldn't have gone any better. It was a wonderful send off for mum.
Thanks
David Nobbs
5Trevor Manning23rd Feb 2025
Faultless service from the very first meeting taking all the details and checking everything was correct afterwards I made a couple of small changes but it was no problem. Thank you ray and your team
5David Winter21st Feb 2025
First class funeral service provision from the very first telephone call we made to them. Personalised and professional service from beginning to end and everyone so helpful and understanding at such a difficult time. You will not find better!
5Polly Raymond21st Feb 2025
Our most sincere thanks to Andrew and all the staff at Thornalleys.
In every aspect, with regard to our Mother's passing and funeral, you were extremley professional, helpful and compassionate.
At such a difficult time it was a great comfort to know you were there supporting us all.
Thankyou.
5Julia Kittle21st Feb 2025
Excellent service from start to finish. All staff were compassionate from our first appointment with Helen to visiting Mum in the chapel to on the day of the Funeral.
Thank you Andrew to you and your staff.
5Edward Bateson20th Feb 2025
Very professional and caring service.
5Rachel Montesanto20th Feb 2025
Everyone are so nice, and if you have any questions, concerns or uncertainties they were happy to help right away. Wouldn’t ever consider anyone else whilst dealing with upset of losing someone.
5Jennifer Hilton20th Feb 2025
Thornalley Funeral Services have been absolutely first class with their professional care, reassurance, and sensitivity at a time of stress, grief and worry. I thoroughly recommend them and feel relieved that we chose exactly the right funeral service for my beloved husband.
5Paula Woods17th Feb 2025
Absolutely first class service nothing was too much trouble made the whole process so much easier at a very sad time in our lives.
5Jason Cox17th Feb 2025
Andrew and Traci and the rest of the team were absolutely incredible for my family and I when we lost our loved one. They could not do enough for us and checked in on us regularly. Nothing was good much trouble. They are so kind and in your time of grief this goes a long way. We would not have had anyone else do the funeral due to the absolutely impeccable job that Thornalleys have done with previous funerals that we have had to arrange. They really are a cut above. Everything was so seamless from start to finish. I cannot thank Thornalleys enough.
5Vivien Putterill15th Feb 2025
Very caring first class service
5Daniel Burlingham14th Feb 2025
Great service from start to finish, kept in touch with us over all our plans and wishes to make the day go flawlessly. Could not ask for any better service nothing was to much trouble. would highly recommend them to anyone.
5Louise Dawson14th Feb 2025
Absolutely fantastic service
So very thoughtful & professional
Would highly recommend
5Jacqueline Lyon13th Feb 2025
Very professional from start to finish. Nothing was too much trouble. They kept in touch every few days to make sure everything and everyone was OK. All in all a very professional and friendly service.
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Angela Adams10th Mar 2025
Andrew and his team at Thornalley did an excellent job for our Mum. Everything was done so professionally, but with a very personal touch. The arrival of the cars was spot on time, and everybody acted with the utmost respect at all times.
Thank you to everybody.
Eric Larkman10th Mar 2025
The service provided by Andrew and his team was excellent. We as a family cannot thank him enough the service provided.
Kevin Bristow10th Mar 2025
I cant thank you enough your help and guidance at this difficult time was excellent. Thank you
NAFD Member
SAIF Member