Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in King’s Lynn is a family owned and run business which upholds the traditional values of respect and dignity.
The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.
No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.
Thornalley Funeral Services is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.
Call Thornalley Funeral Services now to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families repeatedly mention the care and compassion shown by the staff throughout the process, describing how they were treated with kindness and dignity from initial contact through to the funeral service itself. Many note that nothing felt like too much trouble, and that staff members made themselves available to answer questions and provide support, often with personal telephone calls to check on how families were coping.
The organisation and smooth running of the funeral day itself features prominently in what families say, with many describing how arrangements were handled professionally and efficiently, allowing them to focus on remembering their loved one rather than worrying about logistics. Families also frequently comment on the attention to detail and the personal touches that made the service feel tailored to their wishes rather than generic.
Communication throughout the arrangements is something families return to often, appreciating being kept informed at each stage and having opportunities to discuss their requirements. Several describe how staff guided them through unfamiliar processes with patience, explaining what would happen next and checking in to ensure they felt supported during what many identify as one of the most difficult times of their lives.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Mercedes Thompson28th Jun 2026
Traci, Andrew and Liam have been amazing. They have been with our family every step of the way. The support provided was brilliant.
5David Morgan27th Jun 2026
I have known Thornalley Funeral Services and their family for nearly forty years ; a very caring , understanding and professional local family firm . The services they offer are all embracing and executed with the utmost personal attention and care , dedicated to ensure the emotional impact of bereavement is lessened by their friendly and comforting intervention. They are without doubt the " go to " funeral directors. 100% recommended.
5Jonathan Foskett22nd Jun 2026
The whole team at THORNALLEY is friendly, loving and supportive through the whole process of arranging and conducting the funeral- nothing was ever to much trouble and any questions we had they would be more than happy to answer and support, a massive thank you to Lynne who was caring and explained every step and what was happening and even happily Sat with my youngest Son when my oldest and wife went to see the late Malcolm in the chapel of rest. A massive thank you to all the team, and yet again a personal thanks to Lynne and Andrew x
5Stephen Ayres22nd Jun 2026
Extremely professional kind caring and understanding , carried out our wishes to the letter, cannot speak highly enough of their service . Thankyou Andrew and all your team.
5Barbara Roberts21st Jun 2026
Excellent service n very caring staff so nice at a difficult time
5Nigel Mountain21st Jun 2026
Excellent service, compassionate and helpful.
5Sarah Staines20th Jun 2026
All our contact with Thornalley have been of the highest professional standards. They have been caring and considerate. Highly recommended.
5Sheena Cartin19th Jun 2026
From our first visit till the wake we were treated with the utmost care and kindness. Such a difficult time, but always knew we could ring at any time, and visit our daughter. Thank you for your care.
5Geoffrey Greenslade13th Jun 2026
All went well. Minor glitches with music, resolved in good time.
5Fiona Campbell-Bennett11th Jun 2026
From start to finish everyone was so helpful. I received regular calls to check on how I was coping and to keep me updated, as I lived a distance away from Kings Lynn. Cannot recommend them highly enough.
5Raymond Edwards8th Jun 2026
everything was done as requested, thank you.
5Tracy Pope8th Jun 2026
I can’t thank them enough from the time mum went to them to the very last at the crematory for there kind and loving care they gave my mum and my family
5Patricia Everington6th Jun 2026
the funeral service could not have gone better, my thanks to all concerned
5Nigel Morgan1st Jun 2026
Excellent service provided by all staff
5Neville Pearman1st Jun 2026
Excellent through out very professional and very helpful
5Helen Spencer31st May 2026
I would highly recommend Thornalley's Funeral services. Andrew and his team were helpful and sensitive. Our family has always used Thornalley's and will continue to do so.
5Stephen Dent31st May 2026
A truly amazing and sincere serene experience for my my loved one, ray and Andrew and there staff go the extra mile for a wonderful dignified send off , very respectful and highly rated sincerely s a Dent
5Sheila Phillips30th May 2026
Andrew, thank you from the bottom of our hearts, to you and your amazing team. You certainly did us proud and Ed/Dad would have been so impressed and happy. Bless him.
You are all held very high in our estimations and we would definitely recommend your services. Thank you once again.
5Roger Livesey29th May 2026
The whole organisation of the funeral was superb. Nothing was too much trouble.Absolutely nothing went wrong. It was completely stress free which, of course, is exactly what is needed. Quite frankly, why would anyone go anywhere else.
5Samantha List29th May 2026
Everyone at Thornalleys are so kind and make things a little easier at an awful time in your life. They keep you informed about all arrangements and call to see how you are doing. Would definitely recommend them.
5Tanya Taylor27th May 2026
There are not enough words to capture this amazing and wonderful team. From the moment I contacted them, I received nothing but thoughtfulness, professionalism, understanding, empathy and care. The list is endless.
Special thanks goes out to Andrew , funeral director, Lynne, our funeral planner/coordinator , who both were outstanding in their fields. Helen Drake for being the most outstanding and wonderful celebrant. I certainly couldn’t have done or got through it without them. But a special mention to Dean who was the most kindest , considerate , professional, outstanding and simply helpful in everything. He went above and beyond in his role as a team member. Credit to himself and Thornalley.
Thank you again Thornalley’s for everything, credit to an amazing Funeral Service.
Tanya Taylor
5Janet Biggs24th May 2026
Excellent service for everything.
Andrew was extremely helpful ,kind and caring.
Everything was as we wanted.
THANKYOU Janet @Chis Biggs
5Carl Dupre21st May 2026
Simply the funeral directors you could ever ask for, caring, compassionate & with an attention to detail second to none.
5Richard Staff21st May 2026
A total all round caring first class service.
In my opinion unbeatable. AAA !!!
5Linda Hemeter18th May 2026
Thank you so much for your excellent service from the first time we contacted you after Mum had passed away to the funeral service at Mintlyn everything was conducted extremely professionally and everyone was very caring towards our family . We cannot thank you enough.
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Mercedes Thompson28th Jun 2026
Traci, Andrew and Liam have been amazing. They have been with our family every step of the way. The support provided was brilliant.
David Morgan27th Jun 2026
I have known Thornalley Funeral Services and their family for nearly forty years ; a very caring , understanding and professional local family firm . The services they offer are all embracing and executed with the utmost personal attention and care , dedicated to ensure the emotional impact of bereavement is lessened by their friendly and comforting intervention. They are without doubt the " go to " funeral directors. 100% recommended.
Jonathan Foskett22nd Jun 2026
The whole team at THORNALLEY is friendly, loving and supportive through the whole process of arranging and conducting the funeral- nothing was ever to much trouble and any questions we had they would be more than happy to answer and support, a massive thank you to Lynne who was caring and explained every step and what was happening and even happily Sat with my youngest Son when my oldest and wife went to see the late Malcolm in the chapel of rest. A massive thank you to all the team, and yet again a personal thanks to Lynne and Andrew x
NAFD Member
SAIF Member