Thornalley Funeral Services, King's Lynn

5 Christine Eaton 5th Mar 2026

Excellent service from the moment I walked in the door. Kind helpful and respectful. They took care of everything for my husband and for our family. 

5 Anthony Hogan 4th Mar 2026

Thornalley were wonderful. From our first contact right through every step of the way to the service. Providing support and advice at all stages.
Traci, Jason and Andrew were amazing. All were incredibly polite and were genuinely concerned for our welfare and ensured everything went through with minimum of fuss.

5 Elizabeth Pennick 2nd Mar 2026

All of the staff I had dealings with made a sad situation at a difficult time simple. I felt I was dealt with in a compassionate manner & happy to know that my dad was going to be looked after. The regular check-ins from Dean were great,just to check on me to see how I was doing; I felt this was above & beyond his role but meant the world to me. Thank you to all of the staff who treated my dad & myself with respect.

5 Jody Bunting 2nd Mar 2026

Thornalleys have looked after us twice over the last year, for our Brother and Mother.
They have treated us and our departed loved ones with nothing but care and respect throughout the whole process and after too.
We have never felt pressured to buy additional items and have never been 'upsold' as part of our discussions around the funeral arrangements; our decisions have been ours and they have accomodated every little request we have made, no matter how quirky or personal.
I would always recommend Thornalleys to anyone who wants dignity for their departed loved one, and a hand to hold for themselves through a difficult time.
Thank you to all of the team at Thornalleys.
From Jody Bunting and Kelly Seekings

5 Philip Kitchen 2nd Mar 2026

Ray and his staff always give an excellent service. Every stage of the funeral received an exceptionally high standard of thought, care, empathy, personal and professional touch. We would highly recommend Thornalley Funeral Services.
Thank you for everything 
Warm regards
Philip, Amanda & Wendy - Kitchen Family

5 Beverley Orris 2nd Mar 2026

Outstanding service from start  to finish. Personal touches and so friendly at such a difficult time. Kept us informed of everything that was happening and kept in touch to make sure we were all ok. Absolutely perfect

5 Sharon Murphy 2nd Mar 2026

At a time of  grief and you are at your worst… I felt like Thornalley’s wrapped me up in their arms and looked after me so much and took care of everything I asked …..I can’t thank them enough

5 Carole Brown 28th Feb 2026

Having spoken with Andrew at Thornally Funeral Services I felt confident that Michael's funeral would be carried out with respect and feeling . An unattended funeral was not what I would have really wanted but I had little choice .
Andrew was very understanding of my situation and easy to deal with at such a sad time.

5 Richard Eke 23rd Feb 2026

Outstanding service throughout.

5 Joshua Brookes 23rd Feb 2026

First class service from start to finish.
Tracy at Thornalley's was also very patient with us when we were having to make all the decisions as a family about what we wanted for dad which was crucial at such a difficult time.
We also specifically requested Ray Thornalley to do dad’s funeral, we had Ray and he delivered. First class service all round basically.

5 Pamela Brown 22nd Feb 2026

Excellent communication at all stages with regular contact from Ray and all office staff before and after funeral.

5 Gillian Swallow 22nd Feb 2026

From the day after mum died and past the day of the funeral the kindness and service from Thornalleys was excellent. The only improvement point would be the production of the order of service where we waited just under 2 weeks for first draft and were given very little time to approve before print deadline

5 James Jackson 21st Feb 2026

Excellent, I couldn't have asked for more, the service was beautiful.

5 Alison Shaw 21st Feb 2026

Thornalley were so helpful, kind and compassionate. With their help we managed to organise my sister's funeral arrangements easily despite living miles away. Ray was so kind on the day and directed the funeral arrangements with skill and sensitivity.At such a stressful time in your life you need to know that everything will be professionally dealt with by a compassionate team. Thornalley did exactly that - I highly recommend using them.

5 Edward Cooper 21st Feb 2026

Everyone dealing with my loss were respectful and helpful from start to finish. They have a great knowledge making suggestions when needed.

5 Paul Hebert 19th Feb 2026

At times when a loved one has left us anything else just isn't easy from that day forward.
From the moment we entered thornalley we we're met with a lovely sense that they are here to help and make it as nice as they could under the circumstances, guided all the way and could not do enough for our father and the family.
The day of the funeral went so well very very professional and always in touch with the client if there could be six stars Thornalley 🌟 deserves it god bless you all and thank you from the Herbert Family especially dad Roger.

5 Hayley Russell 19th Feb 2026

Thornallys were absolutely brilliant all the way through. Their kindness and care is beyond measure. They were all so very kind throughout. 
Thank you to all the staff. 

5 Susan Collison 17th Feb 2026

Thank you  at Thornalley for your excellent service. Throughout the whole process of arranging my Mum’s funeral you were very caring and professional. 

5 Lorna Kirby 17th Feb 2026

Very caring. Took all the stress of organising. Such a professional service I would highly recommend. 

5 Karina Goodbourn 16th Feb 2026

Our Mum passed suddenly and from the moment we first walked through the doors we was put at ease and had everything explained to us and was no pressure for anything just guidance on giving our mum the best send off and the respect they showed our mum whilst there was amazing. She was very well looked after. Thank you so much!

5 Tina Tostevin 15th Feb 2026

Thornalley Funeral Services provided us with exemplary care and support. They pay attention to detail. They dealt with our family with great sensitivity, patience and understanding.

5 Simon Johnson 15th Feb 2026

From start to finish the service we received was faultless.
Andrew rang at least 3 times to see how the family was. I'm sure my dad would have been proud of his send-off. Honestly can't thank them enough.

5 Francesca O'Brien 14th Feb 2026

Thornalley have been incredibly compassionate throughout the process of planning my father's funeral. 

Nothing is too much trouble for them, Andrew regularly checked in with me just to see how the family were doing.

I cannot thank them enough for being so supportive in this difficult time.

5 Jeanette Rodwell 14th Feb 2026

Thornalley funeral services are professional, caring, and very approachable if there is anything out of the norm you would like. Nothing is too much trouble and they keep you informed of every step through your difficult time. 
Being a family business also makes a difference. 3 generations working along side each other is very special. 
I would never use anyone else to look after my loved ones.

4 Sharon Bartlett 11th Feb 2026

Lynne and the team at Thornalley in Kings Lynn provided compassionate guidance at a difficult time. On the morning of the funeral, I received a follow up phone call from Andrew to confirm the arrangements. They provided an excellent professional yet caring service and supported us every step of the way. Thank you to all those involved.