Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in King’s Lynn is a family owned and run business which upholds the traditional values of respect and dignity.
The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.
No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.
Thornalley Funeral Services is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.
Call Thornalley Funeral Services now to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families repeatedly mention the care and compassion shown by the staff throughout the process, describing how they were treated with kindness and dignity from initial contact through to the funeral service itself. Many note that nothing felt like too much trouble, and that staff members made themselves available to answer questions and provide support, often with personal telephone calls to check on how families were coping.
The organisation and smooth running of the funeral day itself features prominently in what families say, with many describing how arrangements were handled professionally and efficiently, allowing them to focus on remembering their loved one rather than worrying about logistics. Families also frequently comment on the attention to detail and the personal touches that made the service feel tailored to their wishes rather than generic.
Communication throughout the arrangements is something families return to often, appreciating being kept informed at each stage and having opportunities to discuss their requirements. Several describe how staff guided them through unfamiliar processes with patience, explaining what would happen next and checking in to ensure they felt supported during what many identify as one of the most difficult times of their lives.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Stuart Wightman30th Jul 2025
Everyone was extremely professional from start to finish and helped with my every need.
I’m so grateful to Andrew and the team.
5Jane Campbell30th Jul 2025
Very well arranged, lovely staff, helpful in all matters.
5Stephen Fisk25th Jul 2025
Thank you so much for your kindness and help with everything. It was, as always, outstanding in every detail.
5Nick Twell24th Jul 2025
Absolutely excellent, people could not ask for no better service than what these people deliver, and I will always help you what ever you need and I would like them to thank them from the bottom of my heart for what they’ve done For my wife, our friends and family. Thank you again
5James Baggott23rd Jul 2025
Thornalley Funeral Services were very helpful & dignified throughout the arrangement process & on the day of my father's funeral.
5Mark Weyman23rd Jul 2025
Thank you for taking such care in arranging Mum’s funeral.
From the first phone call, your staff where professional but so kind and compassionate, which can be a difficult balance to find.
We felt that we were in very capable hands, nothing was to much trouble.
On the day of Mum’s funeral, Andrew was such a reassuring presence, making a very difficult time just a little bit easier. We can’t thank them enough.
Mark Weyman
5Joanne Franks21st Jul 2025
From start to finish Andrew and his fabulous team made a very sad occasion so much easier for us as a family. Everyone was very empathetic, very professional and nothing was too much trouble for them. We as a family cannot thank them enough for all their support at a difficult time.
5David Woodcock21st Jul 2025
Thornalley Traci and Andrew were very caring and anything we asked for was no trouble.
We were kept informed all the way through the process and on the day all went very smooth and to time.
The service from start to finish was exceptional and even now afterwards they are there to help.
5Jill Wakefield20th Jul 2025
Andrew and his team were absolutely professional and respectful, from the beginning to the end. I thank them from the bottom of my heart
5Zoe Hewitt19th Jul 2025
Very helpful and very polite and understanding
Would not use any other funeral directors
5Wendy Gant19th Jul 2025
Very caring and attentive to detail.
Always at the end of the phone for any question however small.
Andrew kept in touch to make sure all was OK and to see how the family was coping. Very comforting touch when you are grieving.
Excellent throughout.
5Philip Holmes17th Jul 2025
Everything went according to plan, with no problems whatsoever. What you proposed happened with no snags. I cannot thank you enough for the way you and your lovely staff helped us through this sad time. It was without doubt a trying time for myself and family but you and your staff made it a memorable event, that took away from us the worry of the occasion. I had many remarks made to me by those attending saying that it was beautiful send off and this was down to you and your staff. Thank you very much for your kindness and expertise it was a very nice service.
Phil. Holmes and Family.
5Paul Twite14th Jul 2025
We thought Thornalley Funeral Services were fantastic.
They really looked after my father and I throughout the whole process and made a difficult time that much easier.
Couldn’t really fault them at all and would highly recommend.
5Donna Dennis14th Jul 2025
The staff of Thornalley were wonderful and nothing was too much trouble with our requests for Alberts service. Kept in touch all the way through, checking on us and giving us updates on the progress leading up to the funeral. Couldn't have asked for anybody better or more professional. Thank you all for what you've done and would highly recommend.
5Mick Watson14th Jul 2025
Very kind, professional and understanding
5Melanie Hall14th Jul 2025
From the moment we had to contact Thornalley, we were treated with care and compassion. Every single person we dealt with was friendly and efficient, everyone is impeccably dressed and they guide you through the whole process. Helen organised the whole service perfectly and Ray phoned several times to check in with me which I thought was a lovely personal touch. On the day of the funeral, the men were very respectful and so kind and every single person is a credit to that profession.
5Pamela Turner13th Jul 2025
Very professional,helpful and extremely caring .thankyou
5Clair Mitchelson12th Jul 2025
Absolutely amazing people who have helped me through Scott funeral all the way thank u for everything you have done
5Frances Baines11th Jul 2025
Thankyou for all the information regarding choices. Able to make an informed decision regarding next steps. Very caring service.
5Ann Smith11th Jul 2025
Caring, considerate and professional. They excelled on every level
5Shannon Stclair Fox10th Jul 2025
All of the team go above and beyond. At such a hard time, they really do know how to put you at ease & feel welcome. Nothing was too much to ask for neither which is appreciated more than they know. They put on an amazing funeral for our little Alice and will always talk highly of Thornalleys. So thank you all so much for making a difficult time, easier for me and my partner
5Rosalyn Bowen8th Jul 2025
Excellent very caring and professional from all the team
5Colin Fysh7th Jul 2025
Thank you so much from the Fysh family, you did fantastic. Thank you for caring care of our loved brother and son.
5Stephen Dent7th Jul 2025
All the team at Thornalley have been so Caring, helpful, and kind. Nothing was too much trouble. Whenever we needed guidance they were here for us. We thank you so much for taking care of our Stephen. (Denty).💜
5Michael Norton7th Jul 2025
TFS have provided an excellent service throughout and nothing was too much trouble from the start of our bereavement up until the last few days.Our family would recommend Thornalleys to any family In their time of bereavement .
NAFD Member
SAIF Member