Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in King’s Lynn is a family owned and run business which upholds the traditional values of respect and dignity.
The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.
No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.
Thornalley Funeral Services is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.
Call Thornalley Funeral Services now to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families repeatedly mention the care and compassion shown by the staff throughout the process, describing how they were treated with kindness and dignity from initial contact through to the funeral service itself. Many note that nothing felt like too much trouble, and that staff members made themselves available to answer questions and provide support, often with personal telephone calls to check on how families were coping.
The organisation and smooth running of the funeral day itself features prominently in what families say, with many describing how arrangements were handled professionally and efficiently, allowing them to focus on remembering their loved one rather than worrying about logistics. Families also frequently comment on the attention to detail and the personal touches that made the service feel tailored to their wishes rather than generic.
Communication throughout the arrangements is something families return to often, appreciating being kept informed at each stage and having opportunities to discuss their requirements. Several describe how staff guided them through unfamiliar processes with patience, explaining what would happen next and checking in to ensure they felt supported during what many identify as one of the most difficult times of their lives.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5David Thorn8th Dec 2025
Everybody from start to finish were so helpful you all did my mum so proud I have used your company for years about 40yrs when you were at terrington once again thank you very much x
5Mila Curry8th Dec 2025
All staff especially Andrew were very professional compassionate and helpful. It was an excellent service.
5Marie Bailey7th Dec 2025
can't never fault Andrew and his colleagues from start to finsh always give 100% to us as a family totally professional but caring to everything was very good and what we asked for couldn't ask for a better thanks to you all .Marie bailey
5Anthony Chilvers7th Dec 2025
Perfect service in everyway .
5Jane Whewell7th Dec 2025
Kind, considerate and really thoughtful about how to get to know our loved one as well as make the funeral what we and she wanted. Made a very hard process as good as it could ever be.
5Karen Norris7th Dec 2025
The team made the whole experience, and particularly the actual day, easier to manage. They were very very respectful organised and discreet when they needed to be.
I would always recommend Thornally
Thank you
Karen
5Barry Ayres5th Dec 2025
Excellent service, caring , professional and efficient. They have a clear understanding of their clients needs.
Andrew is a professional in every sense of the word. Traci dealt with us in the first visit and understood our needs and gave us sound guidance. A big thank you to the whole team. Highly recommended!
5Gina Kirby1st Dec 2025
We were very well looked after from the start, were kept up to date of anything going on with coroner etc, funeral went smoothly from start to finish.
5Judith Wicks30th Nov 2025
Every detail taken care of with thought, kindness and professionalism, throughout this sad time.
Thank you Andrew, for your kind words, care and attention on the day. Thank you to all the staff, for making this time manageable for me and my family.
5David Smith29th Nov 2025
I could not be more impressed how Thornalley made the potential daunting process of having to arrange my mum's funeral so much easier with their professional, compasionate and efficient approach.
5Graham Moore28th Nov 2025
Excellent service as usual, but having worked for TFS on a temporary basis, I knew it would always be the case.
Many thanks, Andrew and the team, for all your help at what was a difficult time.
5Deborah Rose27th Nov 2025
Couldn't of looked after my mum mrs Eatock and all of us any better very professional a very lovely and kind place
Thankyou so much x
5Nick Boughen26th Nov 2025
At all stages we were kept informed and also never forgot what a difficult time it can be for the family. If there was any questions they were always happy to assist you to ensure things ran smoothly.
On the day of the service the priority was the smooth running of the service and ensuring the stress of family was kept to a minimum. This included ensuring the family were looked after following the service up to until we left.
5Sally Rayner25th Nov 2025
Thornallys always very professional Andrew and his team all very kind and only want what’s best for you!
5Dean Morley24th Nov 2025
Thornally's were very helpful in advising and arranging our father's funeral, right from our initial contact, through to the service on the day.
5Julie Dicks24th Nov 2025
Very pleased with the service we received . They were always very helpful and not pushy and always to happy to help with any queries. Highly recommended .
5Sally-Ann Golding24th Nov 2025
There are not enough words to express the support, guidance and help we had from Thornally’s in planning our mums funeral. Your professionalism, care and attention to detail was second to none. The day was perfect in every way. A very heartfelt thank you.
5Caroline Welch24th Nov 2025
The family are very grateful for the professional and caring expertise of Thornalley Funeral Services. Their attention to detail and compassionate handling of our mother's funeral made a very sad day easier for us all.
5Linda Roberts24th Nov 2025
I was absolutely thrilled with the service we received for Nathan’s funeral.
So professional. I would certainly use them again but hopefully not to soon ha ha Thank you
5Stephen Moon23rd Nov 2025
Thornalley are a very professional Funeral Directors. They stayed in touch with the family throughout the period between booking the funeral and the service. If a funeral can be beautiful Christines's was. Thank you Andrew and all your staff.
5Julie Keeling23rd Nov 2025
Lovely organisation very respectful in every way
5Timothy Mann23rd Nov 2025
Excellent.
5Anne Carr22nd Nov 2025
I cannot recommend Thornalleys enough. They are a dedicated team who go that extra mile to ensure everything is done in a professional and dignified manner. Their attention to detail is superb.
5Susan Vanderloo21st Nov 2025
We couldn’t have wished for more for our mums funeral. Kind and professional with nothing too much trouble. Everything was dealt with to the highest standard. Thank you .
5Rita Gore21st Nov 2025
Everything from start to finish was handled professionally, they took care of every detail from start to finish and beyond
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
David Thorn8th Dec 2025
Everybody from start to finish were so helpful you all did my mum so proud I have used your company for years about 40yrs when you were at terrington once again thank you very much x
Mila Curry8th Dec 2025
All staff especially Andrew were very professional compassionate and helpful. It was an excellent service.
Marie Bailey7th Dec 2025
can't never fault Andrew and his colleagues from start to finsh always give 100% to us as a family totally professional but caring to everything was very good and what we asked for couldn't ask for a better thanks to you all .Marie bailey
NAFD Member
SAIF Member