Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in King’s Lynn is a family owned and run business which upholds the traditional values of respect and dignity.
The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.
No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.
Thornalley Funeral Services is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.
Call Thornalley Funeral Services now to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families repeatedly mention the care and compassion shown by the staff throughout the process, describing how they were treated with kindness and dignity from initial contact through to the funeral service itself. Many note that nothing felt like too much trouble, and that staff members made themselves available to answer questions and provide support, often with personal telephone calls to check on how families were coping.
The organisation and smooth running of the funeral day itself features prominently in what families say, with many describing how arrangements were handled professionally and efficiently, allowing them to focus on remembering their loved one rather than worrying about logistics. Families also frequently comment on the attention to detail and the personal touches that made the service feel tailored to their wishes rather than generic.
Communication throughout the arrangements is something families return to often, appreciating being kept informed at each stage and having opportunities to discuss their requirements. Several describe how staff guided them through unfamiliar processes with patience, explaining what would happen next and checking in to ensure they felt supported during what many identify as one of the most difficult times of their lives.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Eimante Damskyre26th Sep 2026
I cannot thank enough for the care, kindness and support they gave us during such an incredibly difficult time. Everyone was so attentive, compassionate and helpful, and I received so much support throughout the whole process.
Andrew is truly the most caring funeral director I have ever had the privilege of meeting. His kindness, and understanding meant more to me than I can put into words. Everything was handled with such care and dignity.
I will always be incredibly grateful to Andrew and the whole team for everything they did for us. Thank you from the bottom of my heart.
5Allan Lovejoy25th Sep 2026
My warmest thanks to Andrew and everyone at Thornalley.
When you find yourself in the unfamiliar waters of the emotional trauma of a close relatives death you will thankful for the calm waters that Thornalley provide. Everyone is considerate and sensitively guides you to cope with the time frame to achieve a funeral service that is truly shaped by you. They seamlessly provide support and their expert services behind the scenes and give gentle hints to keep you on track until until you finally get together with friends and family to share memories of your loved one.
5Jacqueline Sanctuary25th Sep 2026
We cannot thank Andrew Thornalley and his staff enough for their wonderful care towards our family during the time after our mother’s passing away.
We are extremely appreciative for all they did for us and will always be very grateful.
Thank you.
5Gerry Thomas24th Sep 2026
From the very start, I have been so impressed with the professional, friendly and caring way that everything has been handled. Nothing was too much trouble for any of the staff when I needed a little guidance or help and I was always greeted with a smile on a friendly face. I have nothing but admiration and praise for such a lovely bunch of people within the Thornally workforce and I know I speak on behalf of the rest of my family and friends alike.
5Anna Spake24th Sep 2026
We were very happy with how efficient and kind everyone was. Thank you
5Lorna Johnson23rd Sep 2026
Respectful at all times,and provided information on the whole process from start to finish. We had to make a small last minute change that was completed satisfactorily. More than happy to recommend Thornalley Funeral Services.
5Patricia Cook23rd Sep 2026
The families wishers were carried out in a highly professional, timely and courteous manner with kindness and empathy.
5Duncan Edwards22nd Sep 2026
All the staff at thornalley were amazing ,thankyou
5Tracy Evans21st Sep 2026
I can not thank Thornalleys enough for making Mums send off so perfect!
The attention to detail, care and compassion they showed was outstanding!
Thank you!
5Kyrrie Jarman19th Sep 2026
Thank u for looking after my dad and the service at the crematorium
I was very happy the way u phoned to check on myself and mum threw out my dad's stay
U was all very welcoming and caring and I would recommend your services
Thank you
5Christine Maunders19th Sep 2026
Excellent company. Very professional and compassionate.
5Susan Hicks15th Sep 2026
Thank you so much to Ray and the team at Thornalley. Their kindness, care and professionalism was very much appreciated at an extremely difficult time. Would highly recommend them. Thank you again. Sue Hicks
5Karen Oughton14th Sep 2026
Excellent service, very professional. Explained everything very clearly.
5Molly Kirman14th Sep 2026
Professional service and kindness and understanding from all the staff we met. Made us feel that nothing was to much trouble. Would highly recommend them.
5Sally Black13th Sep 2026
I cant thank all the thornallys enough as always provided a great service for my late dad made everything easier to deal with at such a sad time..thankyou very much from us all keep up the good work..nothing is to much bother.x
5Susan Rudd10th Sep 2026
Thornalley’s delivered excellent kindness and compassion from the time we entered their building through to the day off the funeral. Nothing but empathy all the way. All so very professional. I would like to say a huge thank you to Ray and his team . Absolutely amazing, so dedicated to people
5Mark Measures10th Sep 2026
An excellent service. Many thanks for your care and consideration.
5Guy Travers10th Sep 2026
A sensitive and professional service from start to finish, highly recommended and as smooth an operation as was feasible in difficult circumstances.
5Frederick Wilson10th Sep 2026
Thank you for a very good service and taking care of my mum always recommend yourselves lovely people cannot fault anything.
5Elwyn Summers9th Sep 2026
Thornalley were professional, compassionate and very supportive through the whole process. Excellent service during difficult circumstances.
5Ann Curtis7th Sep 2026
The Thornalley team were fantastic. Such support and consideration on such a sad day. Thankyou for your kindness and support x
5Pam Senter6th Sep 2026
From start to finish Andrew and his team were very professional looked after my mum and family
5Diane Frary4th Sep 2026
Thornley funeral service are the best , they look after you , and they are all so helpful and understanding, they did our brother proud ,
5Rowann Walton2nd Sep 2026
Thornalley’s were excellent we wouldn't hesitate to recommend them to anyone at such a difficult,sad time.
5Patsy Tipene30th Aug 2026
Such amazing service, felt very personal to me and very compassionate and supportive of my requests. The aftercare has also been wonderful, but without feeling as though it was just a “going through the motions” contact. I have nothing but great things to say about Andrew, Abbie and the team and very grateful for the service received.
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Eimante Damskyre26th Sep 2026
I cannot thank enough for the care, kindness and support they gave us during such an incredibly difficult time. Everyone was so attentive, compassionate and helpful, and I received so much support throughout the whole process.
Andrew is truly the most caring funeral director I have ever had the privilege of meeting. His kindness, and understanding meant more to me than I can put into words. Everything was handled with such care and dignity.
I will always be incredibly grateful to Andrew and the whole team for everything they did for us. Thank you from the bottom of my heart.
Allan Lovejoy25th Sep 2026
My warmest thanks to Andrew and everyone at Thornalley.
When you find yourself in the unfamiliar waters of the emotional trauma of a close relatives death you will thankful for the calm waters that Thornalley provide. Everyone is considerate and sensitively guides you to cope with the time frame to achieve a funeral service that is truly shaped by you. They seamlessly provide support and their expert services behind the scenes and give gentle hints to keep you on track until until you finally get together with friends and family to share memories of your loved one.
Jacqueline Sanctuary25th Sep 2026
We cannot thank Andrew Thornalley and his staff enough for their wonderful care towards our family during the time after our mother’s passing away.
We are extremely appreciative for all they did for us and will always be very grateful.
Thank you.
NAFD Member
SAIF Member