Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in King’s Lynn is a family owned and run business which upholds the traditional values of respect and dignity.
The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.
No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.
Thornalley Funeral Services is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.
Call Thornalley Funeral Services now to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families repeatedly mention the care and compassion shown by the staff throughout the process, describing how they were treated with kindness and dignity from initial contact through to the funeral service itself. Many note that nothing felt like too much trouble, and that staff members made themselves available to answer questions and provide support, often with personal telephone calls to check on how families were coping.
The organisation and smooth running of the funeral day itself features prominently in what families say, with many describing how arrangements were handled professionally and efficiently, allowing them to focus on remembering their loved one rather than worrying about logistics. Families also frequently comment on the attention to detail and the personal touches that made the service feel tailored to their wishes rather than generic.
Communication throughout the arrangements is something families return to often, appreciating being kept informed at each stage and having opportunities to discuss their requirements. Several describe how staff guided them through unfamiliar processes with patience, explaining what would happen next and checking in to ensure they felt supported during what many identify as one of the most difficult times of their lives.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Jacob Kerry6th Jul 2025
Thornalley Funeral Services have done my grandad and nans funeral, and this year, my Dad. From the moment of his passing until after his funeral they have responded quickly, professionally and with care. Every request actioned in a timely fashion and with the utmost detail. My Dad had an incredible send off. A huge thank you to Andrew, Helen and the whole team. Forever grateful.
5Sam Oughton6th Jul 2025
Everyone was so kind, compassionate and helped us through each step. Thank you
5Geraldine Dennis5th Jul 2025
Andrew and team go the extra mile, so much care and attention given, to family. Thank you
5Denise Howard4th Jul 2025
Very impressed how you all dealt with my aunties funeral , you were all more than willing to help when o needed
Many thanks Denise
5Jeffrey Slater4th Jul 2025
outstanding in every aspect ,attention to detail was perfect from the first contact right until the final journey ,we were treated with the upmost care and respect
thanks Jeff and Georgina
5Carl McNeill30th Jun 2025
Brilliant service. Attentive staff. A real personal touch.
Thank you for making the big day run as smoothly as possible and for all the help you gave along the journey.
I can’t recommend Thornalley Funeral Sevice enough.
And a huge thanks to Ray for keeping Mum’s wishes alive.
And all the best to you, your family and the team of staff.
Many have commented that’s it’s the best funeral they’ve attended. Thanks again.
5Kevin Miller30th Jun 2025
Extremely good service, would certainly receive
5Joanna Branham30th Jun 2025
Excellent service . Made organising very simple and nothing was too much trouble . Andrew was kind caring and very helpful .
5Susan Wraith28th Jun 2025
Myself and my family could not have had any better service from Andrew and his team at thornallies, they should dignity and compassion at the loss of my Dad , they made the whole experience much easier knowing that they were all supported in this time.
5Nick Barker28th Jun 2025
Andrew and all his team have been amazing through our families toughest times
Can not recommend Thornalleys enough
5Melanie Watson23rd Jun 2025
Everyone at Thornalley helped to made my Mums funeral go so smoothly.
Nothing has been too much. They are so friendly and always at the end of the phone if you need them.
We have used Thornalley quite a few times in the last 20 years and will continue using them.
Thankyou for being so caring.
5Liam Cawston22nd Jun 2025
As a funeral director myself at Thornalleys and having to organise Albert's funeral,and lead him to his last resting place. I can honestly say how lovely all my work family have been to me over the past few weeks, and supported me to make Albert's life a celebration. A big thank you to Andrew and Ray, Andy and Richard for what you did on that night, Traci for helping me to arrange, Dean for being just you and Nicole Turner for putting together a perfect service.
Also to everyone who came to the service and lined the streets of the QEH!
5Caroline Jaggard16th Jun 2025
At one of the worst times of your life you really could not ask for more. Ray Thornalley did Mum proud. All the staff at Thornalleys were kind compassionate, friendly. Just what you need, felt supported every step of the way.
The best care for you and you're loved one.
5Mark Hamilton16th Jun 2025
Andrew and his team did a very good job supporting us through my dad’s funeral.
5Judith Bishop15th Jun 2025
Fantastic service provided so helpful and considerate looked after dad and family with use kindness
5Sheila Oliver15th Jun 2025
You all worked so hard on our behalf. I couldn't have asked for more understanding and kind people to have given Martin the send off he deserved and would have also loved.
Thank you all so very much.
5Lisa Wise15th Jun 2025
Outstanding professional service
Everything was just perfect for my Mums send off.
Thank you all so much.
5Lesley Stringer13th Jun 2025
Everyone I came in contact was beside me and my family every step of the way. We appreciated their kindness and assistance at a difficult time.
5Guy Longhurst13th Jun 2025
A very simple process, making it easy to decide what to do in a very difficult time in your personal life. not pushy or demanding. just assisting you in your choices.
5David Costerd12th Jun 2025
A very professional service
5James Ross9th Jun 2025
Helpful, respectful and very professional throughout.
At a stressful time it’s important to have people that know what they’re doing to guide you through the process for either burial or cremation.
Thornalley’s did a great job of that . I would certainly recommend them.
5Wayne Playford9th Jun 2025
Exceptional service,kept use up to date on every detail & were very compassionate and patient from the beginning,Carn't thank them enough
5Sandra Stewart9th Jun 2025
thoroughly professional and courteous as always
5Amanda Roper9th Jun 2025
Outstanding service as always
Such care and compassion, makes a difficult time, a little easier to navigate
Thank you
5Sarah Juggins8th Jun 2025
Andrew and his staff were compassionate, empathetic and warm to an extent that made a sad occasion very bearable. We wanted to give our mother the most personal and perfect send off and Thornallys made that happen. I can’t thank them enough
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Jacob Kerry6th Jul 2025
Thornalley Funeral Services have done my grandad and nans funeral, and this year, my Dad. From the moment of his passing until after his funeral they have responded quickly, professionally and with care. Every request actioned in a timely fashion and with the utmost detail. My Dad had an incredible send off. A huge thank you to Andrew, Helen and the whole team. Forever grateful.
Sam Oughton6th Jul 2025
Everyone was so kind, compassionate and helped us through each step. Thank you
Geraldine Dennis5th Jul 2025
Andrew and team go the extra mile, so much care and attention given, to family. Thank you
NAFD Member
SAIF Member