Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in King’s Lynn is a family owned and run business which upholds the traditional values of respect and dignity.
The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.
No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.
Thornalley Funeral Services is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.
Call Thornalley Funeral Services now to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families repeatedly mention the care and compassion shown by the staff throughout the process, describing how they were treated with kindness and dignity from initial contact through to the funeral service itself. Many note that nothing felt like too much trouble, and that staff members made themselves available to answer questions and provide support, often with personal telephone calls to check on how families were coping.
The organisation and smooth running of the funeral day itself features prominently in what families say, with many describing how arrangements were handled professionally and efficiently, allowing them to focus on remembering their loved one rather than worrying about logistics. Families also frequently comment on the attention to detail and the personal touches that made the service feel tailored to their wishes rather than generic.
Communication throughout the arrangements is something families return to often, appreciating being kept informed at each stage and having opportunities to discuss their requirements. Several describe how staff guided them through unfamiliar processes with patience, explaining what would happen next and checking in to ensure they felt supported during what many identify as one of the most difficult times of their lives.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Karen Ogden5th Apr 2025
Ray Thornalley and his team were superb. Their caring and professional support, and faultless arrangements for our lovely Mum were outstanding.
We would recommend them without hesitation. Thank you.
5Alison Beecroft4th Apr 2025
thank you all for your kindness and consideration for myself and family although its the hardest of times the team made it feel easier thank you
Ali Beecroft
5Susan Wille3rd Apr 2025
We are so thankful for your sensitivity and willingness to help and support at every level from our first appointment to collecting our lovely mum’s ashes.
5Christopher Doe2nd Apr 2025
Done us proud so professional and respectful to all our wishes
5Judy Scott1st Apr 2025
Thank you for your care, accommodating our wishes & attention to detail
5Laura Joslin31st Mar 2025
I would rate Thornalley Funeral Services as excellent. The staff were helpful, thorough, supportive, and compassionate throughout the process.
5Sally Arnold31st Mar 2025
Andrew and the team at Thornalley Funeral Services are excellent, supportive and caring. Their standards are very high quality. Their attention to details and all communications are second to none. I would use them again without a doubt and highly recommend. Thank you again to all at TFS.
5Christine Drewett31st Mar 2025
All staff at Thornalley Funeral Services were respectful and extremely helpful.
Knowing your loved one is being looked after until their final journey was a great comfort.
5Susan Carter29th Mar 2025
Team Thornally were so kind, understanding and helpful throughout the whole process of dealing with our dear dad. This is the third time we have used Thornally Funeral Services and each time they have treated us with such care and compassion at what is a difficult time.
5Shirley Howlett26th Mar 2025
We found Thornalleys funeral service excellent we felt very reasured in every way.
The people we spoke with were very respectful and kind, we couldnt praise them enough for the lovely service they provided everything was handled throughout with the greatest of respect.
5Derek Hunter26th Mar 2025
From our first contact with Thornalley Funeral Services we felt reassured that everything would be handled with care and dignity and we were not disappointed. We were very grateful for the advice given and the attention paid to the smallest details, some of which had never occurred to us.
All this had work gave my family a funeral service which did indeed celebrate the life of our loved one.
Thank you Thornalley.
5Helen Hazel26th Mar 2025
Thornalley Funeral Services have been absolutely brilliant in every possible aspect regarding my loved one’s funeral arrangements.
Everyone we spoke or met with was so kind, respectful & professional to us and I cannot praise them highly enough for the service they provided.
5Timothy Gilbert26th Mar 2025
Excellent service, they dealt with my mother efficiently and respectfully. We had no hesitation in using them again as they looked after my father 20 years ago in the same way.
5Anne Scott25th Mar 2025
We were extremely grateful and pleased with the service we received from
Thornalleys Funeral Service, we were treated with respect and sympathy
throughout, and thank Andrew and all his team for their proffessionalism
5Peter McMillan24th Mar 2025
Very helpful easy to talk to very caring
5Melanie Watson24th Mar 2025
Everyone at Thornalley is so compassionate from the very first day. They can not do enough for you. They spend as much time as you need going through everything. If you don’t understand anything once you have finished speaking to them and gone home. You only have to phone them and they are there to help. Thankyou all for making the difficult time, a lot easier to deal with.
4Nicolas Page23rd Mar 2025
Very good service, kept me informed all the way through
5Amie Hewitt19th Mar 2025
10 out of 10 given for the joint funeral, from the start to finish your staff showed compassion, they were attentive and caring throughout
I would recommend your service as my first choice.
A big thank you to you all
5Amie Hewitt19th Mar 2025
From the first time of walking into your office up until the service I found your team to be compassionate, attentive and focused on what my needs were
Time spend each time of my visits I could not fault.
Having a joint funeral was perfect and went smoothly.
10 out of 10
5Anne Byrne17th Mar 2025
Thank you all so much for treating nkt only Pete with love and respect, but the whole family! We cannot thank you enough for the fabulius all round excellent , caring service and help whenever needed.
The phone calls made to see that I was alright really meant a lot. We cannot thank you enough.
5Karen Morris17th Mar 2025
TFS were absolutely brilliant from start to finish. Nothing was too much trouble and we were guided all the way through with dignity and respect. All the team at Thornalley Kings Lynn were helpful, approachable, kind and considerate. We can’t name one person alone as they were all great. Thank you TFS for a fantastic service, you were recommended to us and you definitely did not disappoint.
5Lorna Hale15th Mar 2025
Thornalleys were wonderfully compassionate and took care of every detail of our late father’s service at this very difficult time for our family. Which allowed us together to give him the send off he very much deserved. Thank you ❤️
5Rebecca Barber15th Mar 2025
Such a kind and caring funeral directors. Everyone is so understanding, compassionate and thoughtful at such a difficult time.
5Lloyd Chalke14th Mar 2025
So happy 100% thank you for all your you did for Dawn .
5Derek Donaldson13th Mar 2025
We would wish to thank the whole team at Thornalley Funeral Services for their kind understanding as well as superb service. It is obviously a difficult time for any family but the compassion, empathy and understanding exhibited from the initial phone call, through the actual funeral date and beyond was truly greatly appreciated. We could not fault them at any stage and would highly recommend their services.
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Karen Ogden5th Apr 2025
Ray Thornalley and his team were superb. Their caring and professional support, and faultless arrangements for our lovely Mum were outstanding.
We would recommend them without hesitation. Thank you.
Alison Beecroft4th Apr 2025
thank you all for your kindness and consideration for myself and family although its the hardest of times the team made it feel easier thank you
Ali Beecroft
Susan Wille3rd Apr 2025
We are so thankful for your sensitivity and willingness to help and support at every level from our first appointment to collecting our lovely mum’s ashes.
NAFD Member
SAIF Member