Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in King’s Lynn is a family owned and run business which upholds the traditional values of respect and dignity.
The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.
No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.
Thornalley Funeral Services is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.
Call Thornalley Funeral Services now to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families repeatedly mention the care and compassion shown by the staff throughout the process, describing how they were treated with kindness and dignity from initial contact through to the funeral service itself. Many note that nothing felt like too much trouble, and that staff members made themselves available to answer questions and provide support, often with personal telephone calls to check on how families were coping.
The organisation and smooth running of the funeral day itself features prominently in what families say, with many describing how arrangements were handled professionally and efficiently, allowing them to focus on remembering their loved one rather than worrying about logistics. Families also frequently comment on the attention to detail and the personal touches that made the service feel tailored to their wishes rather than generic.
Communication throughout the arrangements is something families return to often, appreciating being kept informed at each stage and having opportunities to discuss their requirements. Several describe how staff guided them through unfamiliar processes with patience, explaining what would happen next and checking in to ensure they felt supported during what many identify as one of the most difficult times of their lives.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Eileen Kirkcaldy16th Nov 2025
Every membet of staff was so helpfull and they give so much support.
5John Delderfield15th Nov 2025
As a grieving family, who had lost a loving wife ( of 64 years), and mum, we were
impressed with the care and attention that we received, from the moment we had arranged the funeral , right to the end of the sad but necessary experience.
All the various staff members that we contacted throughout the procedure were
polite and extremely helpful. I have no hesitation in recommending Thornalley
Funeral Services to anyone who needs to go through that distressing process.
J. Delderfield.
5Peter Cutting15th Nov 2025
I only have praise for the way you looked after my late Dad and the support for me and my family and how you made everything easier to deal with.
5Joanna Jordan15th Nov 2025
Thornally and all their staff treated us and keith with utter respect .we wouldn't use anougher, the best around xx thank you all xxx
5Thelma Tasker14th Nov 2025
Wonderful attention to detail and treated with respect all the time.
5Edward Ridgewell14th Nov 2025
From the very beginning Thornalley were caring considerate and very professional in how they treated us as a family and my departed wife Cherry,the service they provided was second to none fantastic family undertakers ,I would certainly recommend them to anybody who have lost a dear one. Thank you for all you done for us,Mr E Ridgewell and family.
5Tracey Fisher13th Nov 2025
Thank you so very much for the arrangements of my mums funeral
Absolutely perfect completely faultless on every level
I couldn't have asked for anymore
Excellent job by u all
Every little detail was in place & thought off so many little added touches made the day perfect.
She would have been so happy with the service & send off which took place .
Please except my sincere heartfelt thanks .
Kind regards
Tracey ..
5Michael Hopgood9th Nov 2025
Very professional undertakers very friendly, very good service
5Karen Wilson8th Nov 2025
The team at Thornalleys were very professional, Caring and were there for us all the way.
Andrew kept in touch during the whole process, which was very thoughtful
They made a very sad and difficult time easier to manage.
5Lorraine Rogers7th Nov 2025
I cannot thank TFS enough for the compassion, professionalism, and care they showed us during such a difficult time, guiding us through every step, listening carefully to our wishes, discussing options, and providing us with the very best Celebrant, who conducted such a beautiful, personal service, and ensuring everything was carried out just as we’d hoped.
I wholeheartedly recommend Thornalley Funeral Services. They were wonderful throughout. Thank you.
5Sarah Pitt7th Nov 2025
Truly amazing team, looked after my mum with genuine love and care, and nothing was to much trouble.
Mum had a beautiful send off. Thank you all
5Teresa Allen7th Nov 2025
5*all the way , outstanding service as usual . Thank you
5Mel Upton3rd Nov 2025
Brilliant people at such hard time of decisions so helpful and caring
5Neil Williamson3rd Nov 2025
I cannot thank Thornalley enough. Their professionalism, caring and attentiveness was excellent. Thank you again.
Neil Williamson
5Alyson Johnston2nd Nov 2025
Thornalley Funeral Directors have organised my Father's funeral for me.
I cannot thank them enough for the compassion and respect they showed me in that most difficult time.
Ray and Traci phoned me to make me aware of what was happening at every stage .
Ray even called on the day to ask if we would like Dad to have a last drive along Hunstanton seafront on the way to Crematorium .
I cannot recommend them enough.
5Roy Pickett2nd Nov 2025
The team at Thornalley Funeral Services were excellent from start to finish. Taking the upmost care with every detail. I cannot recommend them enough.
5Russell Turrell30th Oct 2025
Absolutely first class customer service and organisation from start to finish. It was our first time at arranging a funeral and they took us through the process one step at a time. Everything was dealt with very sensitively and they took the time to phone even in the evening just to see how we were doing. You just don’t get customer service like that anymore. It’s very rare. I really think Thornally are a gem. words can’t express how grateful we are to them.
5Rachael Green30th Oct 2025
Straight forward and gentle, filled with kindness.
Kept in touch but only when needed, respectful and not intrusive.
We felt supported and knew we could ask anything if ever we needed to.
They made one of the worst things simple and stress free. We had every faith that all would go smoothly and it did.
We are extremely grateful to Andrew and his wonderful team and cannot recommend them highly enough!
5Elizabeth Gager27th Oct 2025
I cannot praise enough ALL the team at Thornally . I, my son and daughter where treated most sympathetically and nothing was too much trouble for them even down to the smallest detail. I would recommend Thornally any day of the week.
THANK YOU SO MUCH.
5David Coleman26th Oct 2025
Excellent service from start to finish from Andrew and the full team. Everything explained and everything question answered with complete compassion and understanding .
Thank you to everyone at Thornalley Funeral Services
5Sharon Allen26th Oct 2025
Professional and very caring. Could not fault one thing.
5Stephen Dack26th Oct 2025
Thornally Funeral Services were so helpful, from our initial contact through to the day of the funeral they were guiding us through this difficult time. I would highly recommend them to handle your loved ones final journey with dignity and respect.
5Olga Kurigina26th Oct 2025
Excellent service — they truly care about your loved ones and guide you through the whole process with compassion and professionalism.
5Shiela Whalen25th Oct 2025
Couldn’t have been more helpful and understanding
5Anna Rutkowska24th Oct 2025
Thank you so much for everything. The funeral my dad was excellent
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Eileen Kirkcaldy16th Nov 2025
Every membet of staff was so helpfull and they give so much support.
John Delderfield15th Nov 2025
As a grieving family, who had lost a loving wife ( of 64 years), and mum, we were
impressed with the care and attention that we received, from the moment we had arranged the funeral , right to the end of the sad but necessary experience.
All the various staff members that we contacted throughout the procedure were
polite and extremely helpful. I have no hesitation in recommending Thornalley
Funeral Services to anyone who needs to go through that distressing process.
J. Delderfield.
Peter Cutting15th Nov 2025
I only have praise for the way you looked after my late Dad and the support for me and my family and how you made everything easier to deal with.
NAFD Member
SAIF Member