Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in King’s Lynn is a family owned and run business which upholds the traditional values of respect and dignity.
The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.
No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.
Thornalley Funeral Services is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.
Call Thornalley Funeral Services now to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families repeatedly mention the care and compassion shown by the staff throughout the process, describing how they were treated with kindness and dignity from initial contact through to the funeral service itself. Many note that nothing felt like too much trouble, and that staff members made themselves available to answer questions and provide support, often with personal telephone calls to check on how families were coping.
The organisation and smooth running of the funeral day itself features prominently in what families say, with many describing how arrangements were handled professionally and efficiently, allowing them to focus on remembering their loved one rather than worrying about logistics. Families also frequently comment on the attention to detail and the personal touches that made the service feel tailored to their wishes rather than generic.
Communication throughout the arrangements is something families return to often, appreciating being kept informed at each stage and having opportunities to discuss their requirements. Several describe how staff guided them through unfamiliar processes with patience, explaining what would happen next and checking in to ensure they felt supported during what many identify as one of the most difficult times of their lives.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Karen Ashmore29th Aug 2026
Professional from the very start of picking mum up from home till pushing dad out of crematorium in his wheelchair for me.
Office staff go above and beyond as did all the staff I dealt with would highly recommend as Tina Turner would say “Simply the Best” thank you
5Juliet Lane27th Aug 2026
1st Class service all round!
5Sally Henderson27th Aug 2026
Very good service from all the staff and they gave my son the funeral and respect that he deserved they even went out their way to match their ties to the colour scheme of the funeral all staff went above and beyond to help me and Daniels brothers &sisters
5Paul Turley24th Aug 2026
Andrew and his team were fantastic throughout the whole procedure. Very caring and very professional.
5Sarah Hennig23rd Aug 2026
Our family cannot thank Thornalley Funeral Services enough for the incredible care, dignity, and compassion they showed when looking after our Mum. From our very first meeting, the entire team made us feel completely at ease during such a difficult and heartbreaking time. They handled every single detail with absolute professionalism, guiding us gently through the arrangements and making sure my Mum received the most beautiful send-off. It felt like we were supported by family friends rather than a traditional company. We are endlessly grateful for their kindness and comfort.
5Carl Jackson21st Aug 2026
We found the service excellent. Everyone that we spoke to was professional and friendly. We were kept up to date on every stage of the process through personal telephone calls not just emails. We are so glad that we chose Thornalley Funeral Services over our local funeral services. All we can say is thank you so very much for the empathy that you showed towards us during this difficult time. We would definitely recommend Thornalley, as it feels like you are working with a family friend.
5Sagar Vhoke17th Aug 2026
Everything was well arranged.
5Sue Neuwirth17th Aug 2026
Absolutely First Class!! Their compassionate and very sensitive service was JUST what one needs, at this traumatic and painful time. Thank you - to ALL at Thornalley!!
5Sheila Hill15th Aug 2026
Helped us through every single detail and a very good send of for sylvia. Would recumend to other poeple. Excellent, thank you.
5Margaret Fordham14th Aug 2026
All the staff at Thornalleys were wonderful their kindness, compassion and respect for all the family was exceptional
5Julie Kavanagh11th Aug 2026
Thornalley Funeral Services guided us through this most difficult time with utmost care, compassion and professionalism.
5Joan Ellis10th Aug 2026
I'm so pleased to have used local services. Very kind, thoughtful & I know they looked after my Adrian very well with dignity.
5Judith Elias9th Aug 2026
We felt very cared for and supported from the initial contact, through to the day of the service. The whole team were amazing and all queries were answered promptly and with empathy.
Thank you for everything.
5Nick Hunt7th Aug 2026
I would like to express my heartfelt thanks to Thornalley Funeral Services for their professionalism, care and compassion during the difficult time of arranging my dad’s funeral. From start to finish, they treated my family with kindness, dignity and understanding, making an incredibly difficult time that little bit easier. I am truly grateful for everything they did and would highly recommend their services to anyone in need.
5Hollie Day6th Aug 2026
We cannot fault the company or staff at thornalleys, they showed compassion, love & respect not only to us but to our beautiful daughters & family too. Traci & Liam especially where accommodating and incredible in every aspect making our experience feel very personal & like we where cared about.
5Sarah Horsley3rd Aug 2026
Ray & the whole team at Thornalley’s Kings Lynn were absolutely brilliant! They were so kind and supportive.
I wouldn’t want to use anybody else
5Lynne Sunderland30th Jul 2026
Thank you so much to all the team at Thornalley Kings Lynn. Your kindness to us and respect for Mum was exemplary. We were in safe hands. Everything was so organised and you kept us informed sensitively throughout the difficult time following bereavement.
5Daniel Beck-Greeves27th Jul 2026
The service was excellent and can’t thank your staff enough very well run business and to a very high standard which is why I can’t thank you enough for what you did for mum . Thank you so much.
From Dan and Demi Beck -Greeves
5Ruth Daniels27th Jul 2026
I am so really grateful for the care, efficiency and expertise with which all the arrangements were made. The funeral service was carried out with dignity and respect and the kindness shown to myself and the family throughout was outstanding.
5Byran Cole27th Jul 2026
They thought of everything at such a sad time.
5Helen Kallagher26th Jul 2026
5Heather Massen25th Jul 2026
Excellent arrangements by this family firm, all with care, compassion and efficiency.
5Carolyn Gautier25th Jul 2026
The arrangements were dealt with in a very sympathetic and professional way.
5Alison Piper24th Jul 2026
Thank you so much for your attention to detail and your support at this difficult time. The arrangements were just as we asked. Everyone we spoke to or met from Thornalleys was thoughtful, helpful, and supportive in just the right way. This is exactly the way to do things.
5Charmaine Johns21st Jul 2026
We wish to thank everyone at Thornalley for their excellent support and help with planning our mum Margaret’s funeral. Nothing was too much trouble and all questions asked were dealt with quickly.
We would like to say a heartfelt thank you to Ray who fulfilled our Mums wish to lead her funeral.
Thank you all
Charmaine, Michael and all Margaret’s family
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Karen Ashmore29th Aug 2026
Professional from the very start of picking mum up from home till pushing dad out of crematorium in his wheelchair for me.
Office staff go above and beyond as did all the staff I dealt with would highly recommend as Tina Turner would say “Simply the Best” thank you
Juliet Lane27th Aug 2026
1st Class service all round!
Sally Henderson27th Aug 2026
Very good service from all the staff and they gave my son the funeral and respect that he deserved they even went out their way to match their ties to the colour scheme of the funeral all staff went above and beyond to help me and Daniels brothers &sisters
NAFD Member
SAIF Member