Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in King’s Lynn is a family owned and run business which upholds the traditional values of respect and dignity.
The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.
No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.
Thornalley Funeral Services is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.
Call Thornalley Funeral Services now to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Many families emphasise the care and compassion shown by staff from the first contact onwards, describing how the team guided them through arrangements with kindness and sensitivity during a deeply difficult time.
Families repeatedly mention the professionalism and smooth running of the funeral day itself, with particular appreciation for how details were handled and how everything proceeded without worry or fuss.
Several describe regular communication throughout the process, including phone calls both before and after the funeral to check on how the family was coping, which many found genuinely supportive rather than merely procedural.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Jane Bryant8th Nov 2026
Empathic, kind, efficient, caring, Thornalley know exactly what to do at a difficult time
5David Kong5th Nov 2026
lovely people, very caring, and were very helpful to accommodate our specific requirements.
5Robert Chenery5th Nov 2026
Every thing was excellent could not be better. Ray Andrew and all of their staff are the best there is. Thanks.
5Lisa Gray3rd Nov 2026
Can not recommend enough, so helpful and compassionate treat with so much respect highly recommend
5Paul Pepper1st Nov 2026
5xxxxx 👍🏻 all good
Above and beyond
Very professional would recommend to anyone Thanks from all our family
5Kevin Goodfellow30th Oct 2026
Careful and discreet reliable service. Clients treated with dignity and respect.
5Stephen Young30th Oct 2026
A thoroughly professional service from first contact and all through
Made the most difficult of days run as smooth as could be
Demonstrated a real commitment to easing us through the whole rocess
5Sheila Pearce29th Oct 2026
Thank you so much for the lovely service for Austin.
Thank you Ray for the very personal touches that you gave us.
Thank you to Clare for conducting the service in a lovely way.
My friends and family thought it was a lovely tribute to him.
Sheila.
5Lorna Penman27th Oct 2026
I cannot thank Thornalley Funeral Services enough for the care, kindness and compassion they showed when arranging my husband’s funeral.
They made such a difficult and heartbreaking time a little easier and treated my husband and our family with the utmost respect and dignity.
I will always be grateful for everything they did to give him the beautiful send-off he deserved.
I would highly recommend Thornalley Funeral Services to anyone.
5Josie Sierralta-Veitia26th Oct 2026
Thornallys funeral services are second to none . We would never use anyone else . Everyone has been so kind and patient. Proffesional , supportive and courteous . Thankyou from the bottom of our hearts .
5Lynda Prior26th Oct 2026
Thank you to all for everything you did to make a difficult day so special .. from the start to the end you were absolutely impeccable and would highly recommend your services
5Anthony Downing26th Oct 2026
A very efficient and personal service from the start, can't recommend Thornally's highly enough
5Deborah Durham24th Oct 2026
Amazing people from admin staff to funeral directors , so kind respectful and caring at a time when you are most vulnerable and grieving for your loved one, many thanks to the service and the care you gave to myself and my family
5Sarah Mitchell24th Oct 2026
I know ours was one of the cheapest services ( we are a poor family) but we were never for a moment made to feel like 'poor relations' which does sometimes happen
5Paul Burrows21st Oct 2026
Always kind, considerate and professional at a difficult time.
5Michael Bunting20th Oct 2026
What an excellent service. We cannot recommend Andrew and his team enough. They were caring, efficient, knowledgeable and excellent communicators. Thank you.
5Lorraine Hunt19th Oct 2026
Excellent service everyone is so helpful and understanding and aways available to help with any questions or problems you might have.
The service at the crematorium was perfect just as we wanted.
5Alan Clark18th Oct 2026
The service that Andrew and his team provided goes beyond words and expectations, Thank you so much.
5Lynda Dunn17th Oct 2026
This wasn’t the first family funeral arranged by Thornalley Funeral Services for a reason.
I cannot recommend this family run service enough. Every member of staff is calm and compassionate, professional and respectful. When the worst has happened, they take the time to call regularly and check how the family are doing, ensure everyone understands the process and nothing is too much trouble. We cannot thank Thornalley Funeral Services enough - excellent from start to finish.
5Lorraine Charge16th Oct 2026
From the first telephone call to the last meeting they were professional and dignified but also showed caring and compassion to me on the loss of my husband
5Martyn Livermore13th Oct 2026
A caring,discreet and professional service delivered by very kind and sensitive staff.
The process was managed in a sensitive and positive way,every question answered ,and every request handled quickly and courteously. All of which meant our family could focus on dealing with our loss knowing the funeral was in good hands.
I would recommend Thornalley Funeral Service without hesitation or reservation.
5Carol Watson13th Oct 2026
Very satisfied with Thornallys when it’s my turn that who my family will be ringing
5Angharad Jessop12th Oct 2026
Dearest Ray, Andrew and the rest of the amazing team. Thank you so very much for making such a difficult situation so easy to navigate. It shows how by using a family run business the family of the deceased are enveloped with love and care, alongside compassion. Matthew and myself cannot thank you all enough. With kindest regards Angharad and Matty
5Andrew Clarke11th Oct 2026
Impeccable service from beginning to the end. Everyone I came across was polite and caring. Excellent job Andrew.
We all know now why you are the best. Thank you!
5Gary Delaney10th Oct 2026
Very good service and very helpful and understanding and very good advice on things related to a lot of things such as paper work excellent .
NAFD Member
SAIF Member