Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in King’s Lynn is a family owned and run business which upholds the traditional values of respect and dignity.
The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.
No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.
Thornalley Funeral Services is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.
Call Thornalley Funeral Services now to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families repeatedly mention the care and compassion shown by the staff throughout the process, describing how they were treated with kindness and dignity from initial contact through to the funeral service itself. Many note that nothing felt like too much trouble, and that staff members made themselves available to answer questions and provide support, often with personal telephone calls to check on how families were coping.
The organisation and smooth running of the funeral day itself features prominently in what families say, with many describing how arrangements were handled professionally and efficiently, allowing them to focus on remembering their loved one rather than worrying about logistics. Families also frequently comment on the attention to detail and the personal touches that made the service feel tailored to their wishes rather than generic.
Communication throughout the arrangements is something families return to often, appreciating being kept informed at each stage and having opportunities to discuss their requirements. Several describe how staff guided them through unfamiliar processes with patience, explaining what would happen next and checking in to ensure they felt supported during what many identify as one of the most difficult times of their lives.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Heather Berycz5th Aug 2024
Andrew and team made the whole process of arranging the funeral of are loved one much more bearable from start to finish. The whole team were amazing.Thank you so much.
5Karen Jackson5th Aug 2024
Thornalley were absolute professionals throughout. They provide the perfect balance of respect, warmth and understanding. The service we received from first point of contact and including after care has been outstanding. It is clear that their priority is customer satisfaction and I cannot recommend them highly enough. They helped my sister and I navigate an extremely difficult time by taking on some of the necessary steps and guiding us through the rest. Karen Jackson.
5Jane McKendrick5th Aug 2024
Would highly recommend them they gone above and beyond with what they done for me and my family .Very professional and caring
5Joy Hayes4th Aug 2024
Service was prompt and given with love & respect, definitely recommend.
5Jacqueline Butcher2nd Aug 2024
I would definitely recommend Thornalley Funeral Services.
Their excellent attention of care and understanding felt comforting.
A friendly and very approachable professional team.
The family are very grateful
To have their loved one,looked after so well.
5Lynn Stevens1st Aug 2024
The team at Thornally provide an excellent service. They are kind and caring whilst being professional. They made sure that our needs were met and couldn't do enough for our family. Anyone using their services will be well looked after.
5Alison Ding31st Jul 2024
Thornalleys make everything connected with arranging a funeral as straightforward as it can possibly be. Everyone is helpful, kind, compassionate and professional from the first meeting to the actual funeral itself. Simply the best.
5Hayden Cook30th Jul 2024
I can't thank the team at Thornalley enough, for the amazing respect and dignity they had while laying my father to rest.
Thank you all.
5Mark Farnham30th Jul 2024
Very professional, a great service from this company. Thank you all very much.
5Carolyn Elvin29th Jul 2024
Excellent service. Nothing is too much trouble and all staff are professional caring and make everything easier at a difficult time
5Caroline Flynn-Macleod27th Jul 2024
It has been a gruelling month since our mother, death, but it has been helped so much by the wonderful, kind, sensitive and supportive service that you and your team have given. Your personal and kind calls to check how each of us were, were so appreciated and just one aspect of the very special service that you offer. Your team were magnificent from beginning to end and nothing was too much for any of them.
5Rachel Knights27th Jul 2024
Thornally funeral service did my mum very proud
5Patricia Jones26th Jul 2024
I am very happy to offer my utmost praise and grateful thanks to Thornalley Funeral Services for their compassionate concern for me and my friends and family at a very difficult time.They fulfilled my mother in law’s wishes in every respect .
They guided us in their unique, unassuming way ,along every step of our journey. Every worry was lifted from us .The result was a seamless,beautiful day.Thank you.
5Jacqueline Nazar25th Jul 2024
We received an Excellent service could not fault it at all. Thornally guided us all the way with thoughtful and kind gestures
5Sarah Morley21st Jul 2024
We can’t thank thornalley funeral services enough for the excellent funeral service they provided, Ray and his team went above and beyond from start to finish in the care, compassion and dignity in the devastating loss of Ade nothing was to much trouble if l could give more than 5stars l would.
5Maria Collett21st Jul 2024
All staff at thornalley were very caring helpful and I felt like they were part of our family. What ever we asked for they would help do.i wouldn't go to any one else .They gave my husband a wonderful send off I thank them all x
5Stewart Clayton21st Jul 2024
Ray and the staff are excellent. Everything went smoothly - from the first meeting with Tracy B and Ray, through to follow ups from Taya and Chris to the actual service itself. Everyone was very polite, courteous and caring. Thank you for everything. One extra thank you for recommending Reverend Sam. He was excellent.
5Vanessa Hancock20th Jul 2024
Thornalley went over and above the call of duty. We gave my husband an amazing send off. Thornalley looked after us all with kindness and consideration. Thank you.
5Hayley Barnes19th Jul 2024
Very thoughtful and kind staff. Nothing was too much trouble.
Made the process very easy.
Thank you
5Amanda Kenna19th Jul 2024
I can't thank everyone at Thornalley Funeral Services enough. They led us through every step of the organisation process with kindness and consideration. Ray and his team also guided us through the whole service, step by step. They took a lot of the stress, worry and upset away from us at a time when we needed support. Thank you all so much.
5Paul Burrows15th Jul 2024
Caring and respectful at all times
5Victoria York-Harrod14th Jul 2024
Words will never be enough to describe the service I got from Thornalleys, from the second they arrived to me to the day I collected my dear Malcolm their service was 5*, thank you to all of you .
5Janet Cahill13th Jul 2024
Faultless from start to finish. Thank you to all the staff - kind, compassionate and professional. Thank you
5Valerie Morris13th Jul 2024
I was so please by Paul Morris funeral everything was so respectful and lovely
5Brian Chatten9th Jul 2024
Thornalleys are a very friendly and accommodating funeral directors to approach and instruct. Our needs were very sympathicly understood and dealt with. Above all, the profesionalism and dignity with which they deliver their service from collection of our loved one through to the buriel is second to none.
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Heather Berycz5th Aug 2024
Andrew and team made the whole process of arranging the funeral of are loved one much more bearable from start to finish. The whole team were amazing.Thank you so much.
Karen Jackson5th Aug 2024
Thornalley were absolute professionals throughout. They provide the perfect balance of respect, warmth and understanding. The service we received from first point of contact and including after care has been outstanding. It is clear that their priority is customer satisfaction and I cannot recommend them highly enough. They helped my sister and I navigate an extremely difficult time by taking on some of the necessary steps and guiding us through the rest. Karen Jackson.
Jane McKendrick5th Aug 2024
Would highly recommend them they gone above and beyond with what they done for me and my family .Very professional and caring
NAFD Member
SAIF Member