Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in King’s Lynn is a family owned and run business which upholds the traditional values of respect and dignity.
The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.
No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.
Thornalley Funeral Services is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.
Call Thornalley Funeral Services now to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families repeatedly mention the care and compassion shown by the staff throughout the process, describing how they were treated with kindness and dignity from initial contact through to the funeral service itself. Many note that nothing felt like too much trouble, and that staff members made themselves available to answer questions and provide support, often with personal telephone calls to check on how families were coping.
The organisation and smooth running of the funeral day itself features prominently in what families say, with many describing how arrangements were handled professionally and efficiently, allowing them to focus on remembering their loved one rather than worrying about logistics. Families also frequently comment on the attention to detail and the personal touches that made the service feel tailored to their wishes rather than generic.
Communication throughout the arrangements is something families return to often, appreciating being kept informed at each stage and having opportunities to discuss their requirements. Several describe how staff guided them through unfamiliar processes with patience, explaining what would happen next and checking in to ensure they felt supported during what many identify as one of the most difficult times of their lives.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Pauline Seekings3rd Oct 2024
We have used Thornalley Funeral Services for many years and they never disappoint, couldn’t ask for a more professional service, kind caring and respectful to us all.
5Belinda Parsons30th Sep 2024
From attending on behalf of the Coroner, through the family funeral, to the Memorial Service and beyond all at Thornalley were fantastic and made the unbearable, bearable. Thank you.
5Carl Mitchelson30th Sep 2024
Outstanding service and very friendly helpful people
5Stephen Kemp28th Sep 2024
A very professional but personal business. Nothing is too much trouble with the attention to detail exceptional. A very personal touch is important and being kept up to date at every stage. Help is on hand especially on the day of the funeral and its comforting to know that you are in very good hands.
An excellent service at a very trying and emotional time.
5Helen Lomas28th Sep 2024
At such a difficult time Ray Thornalley and every member of staff that helped our family from the first phone call through to the end showed great compassion, care and professionalism.
Thank you all.
5Dr Vincent Cartledge27th Sep 2024
from start to finish and beyond they listened, and understood and delivered everything that I planned in a friendly and empathic manner whilst being very organised and efficient.
5Jonathan Eales26th Sep 2024
Excellent service throughout. Couldn’t have asked for more.
5Pauline Wilson23rd Sep 2024
I thought everyone was very understanding and caring at such a difficult time
5Karen Weston23rd Sep 2024
Can't praise them enough.
Andrew was amazing and took care of everything from start to finish.
He and his team were so professional.
Would highly recommend them.
5Linda Adcock23rd Sep 2024
thank you all involved in my uncles last journey,excellent service start to end . many thanks Linda
5Katherine Turff22nd Sep 2024
The service from Thornalley was excellent throughout. Personal, professional, caring and accommodating to our family, they supported us through every step of the arrangements, understood and responded to our wishes. The service was just as we wanted it to be and a very fitting tribute to Sally. Thank you to Andrew and the whole team.
5Christina Mabley22nd Sep 2024
A big thank you for your services, all went as planned. Christina.
5Beverley Mitchell21st Sep 2024
Gave dad a sent off we wanted. Looked after him from the moment I rang them.
We used them for mums funeral and always a first class service
5Kelvin Colby21st Sep 2024
Everything on the day was spot on, what more could you ask for.very happy.
5Ruth Kerrison20th Sep 2024
From the moment we first contacted Thornalleys, our family was treated with great care and respect. Our thoughts and my Dad's wishes were listened to, and were brought together to ensure his service would be the wonderful celebration of his life that we had hoped for. Advice on aspects we were unsure of was clear and helpful, and communications were excellent throughout the whole process.
Visiting my Dad in the chapel of rest gave us time with him before his service, and this was made so much easier knowing and seeing the great care and dignity with which he was treated.
We can't thank the team at Thornalley's enough for making a very difficult time a little easier.
5Shirley Coulson18th Sep 2024
Very Professional and very caring.
5Matilda Abbey16th Sep 2024
The funeral service of my son was just beautiful. Your men gave my son all the due respect he deserved. My family has been extremely impressed. Thank you and God bless you all.
5Denise McCallum15th Sep 2024
Ray, Andrew, Tracey and all the staff at Thornalley’s made our lives a little easier at a very difficult and emotional time, through their kindness, support and professionalism.
They immediately put us at ease and nothing was too much trouble.
Would not hesitate to recommend.
5Henry Symington15th Sep 2024
A very professional service provided with empathy and understanding at a very difficult and often stressful time.
I have used Thornalley's for several family members and I cannot recommend them highly enough.
5Valerie Webb15th Sep 2024
Everyone was kind and caring from start to finish, Tracey b helped me with everything that had to be done.
5Christine Barnes14th Sep 2024
Excellent service, never rushed
4Keith Wallace10th Sep 2024
Nice pleasant staff,made it easier for the family to cope
5Rhoda Garrigan9th Sep 2024
Thornalleys is the only funeral directors I would use.
From start to finish the respect and care they all showed to us was faultless
Andrew is a true gentleman and the day of the funeral went without a hitch
Thank you all so much
5Stuart McEwen9th Sep 2024
PERFECTION
5Alan Butterfill8th Sep 2024
From the very first contact with the Thornalley team following my Father's death I could not have asked for a more caring and professional team to look after his funeral arrangements.
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Pauline Seekings3rd Oct 2024
We have used Thornalley Funeral Services for many years and they never disappoint, couldn’t ask for a more professional service, kind caring and respectful to us all.
Belinda Parsons30th Sep 2024
From attending on behalf of the Coroner, through the family funeral, to the Memorial Service and beyond all at Thornalley were fantastic and made the unbearable, bearable. Thank you.
Carl Mitchelson30th Sep 2024
Outstanding service and very friendly helpful people
NAFD Member
SAIF Member