Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
Providing the very best of care for bereaved families since 1981, Thornalley Funeral Services in King’s Lynn is a family owned and run business which upholds the traditional values of respect and dignity.
The team of professional, considerate staff are proud to care for your loved one and help you with every step of arranging a funeral. As members of SAIF (Independent Funeral Directors), you can be assured that all members of staff abide by a strict code of practice.
No matter how simple or elaborate your loved one’s wishes, Thornalley will make sure that you receive the very best of care. Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Thornalley Funeral Services can help you plan the perfect farewell. You can choose from a range of coffins, including traditional hardwood, cardboard, wicker and bespoke designs. Thornalley Funeral Services has its own fleet of limousines, which each have room for seven passengers.
Thornalley Funeral Services is open Monday to Friday, 9am to 5pm, with a 24-hour service. If you wish to, you can arrange to view your loved one in a peaceful chapel of rest that will be set aside for your use, making sure that you can say goodbye in private.
Call Thornalley Funeral Services now to find out more about the services they provide and begin making funeral arrangements for your loved one.
What Families Say
AI Summary
Families repeatedly mention the care and compassion shown by the staff throughout the process, describing how they were treated with kindness and dignity from initial contact through to the funeral service itself. Many note that nothing felt like too much trouble, and that staff members made themselves available to answer questions and provide support, often with personal telephone calls to check on how families were coping.
The organisation and smooth running of the funeral day itself features prominently in what families say, with many describing how arrangements were handled professionally and efficiently, allowing them to focus on remembering their loved one rather than worrying about logistics. Families also frequently comment on the attention to detail and the personal touches that made the service feel tailored to their wishes rather than generic.
Communication throughout the arrangements is something families return to often, appreciating being kept informed at each stage and having opportunities to discuss their requirements. Several describe how staff guided them through unfamiliar processes with patience, explaining what would happen next and checking in to ensure they felt supported during what many identify as one of the most difficult times of their lives.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Glenda Ellis8th Jul 2024
A very caring and professional service
5Serena Moyse7th Jul 2024
Choosing a funeral director is such a tough choice especially with everything else you’re thinking, but I cannot recommend them enough, from the initial contact to the collecting of the my dad, empathising with our loss and guiding us through our grief to give our loved one a perfect send off. Everyone at Thornallys were just amazing, nothing is too much trouble, you don’t feel rushed into decisions and they only want things to be right for you and your loved ones.
5Victoria Barratt7th Jul 2024
Compassionate, caring ,gentle non rushed service. Everything explained easily. This is the first time I have used a simple cremation only and was comforting knowing Mam would be cremated locally with our chosen funeral director.
5Terry Hornsby7th Jul 2024
When you don't feel especially in the organisational mode Ray and his very professional team were instrumental in making it the perfect send off for Marlene. The family and guests had nothing but praise for everything that happened on the day. Thank you.
5Marie Ratcliff7th Jul 2024
I could not have asked for a more wonderful service, from start to finish with
Thornalley's .
The empathy,professionalism, and kindness shown to me by everyone,was incredible.
For myself losing my darling husband, the most difficult of times, they were there with such support every step of the way.
Thank you to you all at Thornalley's.
Marie Louise Ratcliff
5Amy-Rose Sampson6th Jul 2024
Thornalley has been absolutely amazing throughout this hard time. A huge thankyou to Andrew, Traci and the whole team for everything they've done! Myself and Joshua's mum cannot thankyou all enough! You really are lovely, lovely people. Fantastic, 5*
5Helen Senior5th Jul 2024
Faultless. Professional and caring. Nothing was too much trouble. Great attention was paid to every aspect of mother's funeral. I would highly recommend.
5Kirsty Wiskin5th Jul 2024
As a family we can't thank the team enough, the care and respect that they gave to our baby girl was outstanding. The support they gave to us as a family has helped us through such an emotional and difficult time. They talked us through the whole process in a manner that fitted to us and gave us time to process what was happening and what was needed to be done, the compassion and understanding that they showed from the phone calls to check on us to the much needed hugs when we visited the chapel of rest made all the difference to our grieving.
5Marian Wilson5th Jul 2024
Excellent, professional service.
5Tracy Shaw2nd Jul 2024
Thornalleys did an amazing job from start to finish , they are so professional . The care , compassion and understanding shown was above and beyond what they had to do .
We thoroughly recommend using them , the support continues after the funeral as well . They are the best around by far .
We can't thank them enough xx
5Gary Bunnage1st Jul 2024
Kind courteous considerate staff who will move mountains to try to make your loved one’s day the goodbye they deserve, but Thornalley funeral home also go that little bit further for the family left behind. Thank you so so very much.
5Lisa Navrady30th Jun 2024
The funeral was conducted by Andrew and I was kept up to date at all times. It was a lovely simple ceremony and one person said he had been to many funerals but this was up there with one of the best.
5John Jackson30th Jun 2024
Throughout our tough time, the Thornalley team were first class. Thank you all
5Gemma Dowlen28th Jun 2024
Can’t thank Andrew and Traci enough for every thing they have done for me.
5Charlotte Taylor27th Jun 2024
All the staff were extremely kind, considerate and professional throughout the whole process. It made the process easier. Thanks to all.
5Edwyn Rout20th Jun 2024
The compassion and kindness and consideration they gave to me and my family on the day.
5Freda Parsons20th Jun 2024
⁷ Many thanks for making Andys funeral go so smoothly and putting me at my ease. Everyone commented on how it all went. Thank you again Andrew,you're definitely in the right job!!!!! With best wishes Fred.
5Rita Chase20th Jun 2024
The care and compassion of all your team helped ease us through this sad time
5Andrew McGlynn19th Jun 2024
The staff at Thornalley Funereal Services made a very difficult time bearable with their incredible compassion and professionalism. They made the whole funeral process as stress free as possible. I would thoroughly recommend them.
5Lyn Curgenven17th Jun 2024
Professional lovely people as always. Nothing too much trouble
5Angela Pankhurst16th Jun 2024
They always treat my loved ones with care and dignity
5Nigel Sizeland16th Jun 2024
All of the staff we dealt with were courteous, kind and very professional. Especially Traci and Liam, who were able to answer all our questions, no matter how difficult. They helped us through, what to us, was a very difficult situation and helped to make everything go smoothly.
5Charles Smith16th Jun 2024
Can not fault these guys for everything they did for us and mum. Wouldn’t think to go anywhere else.
5Sue Hodson15th Jun 2024
Our family could not thank Andrew and the team at Thornalley for looking after our us at such a difficult time. It was a great comfort to see the care given to Ian during this time.
Words cannot express how grateful we are for your kindness and professionalism.
5Clive Jacklin15th Jun 2024
Excellent Service from Thornalley. Very respectful, caring and showed empathy.
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Glenda Ellis8th Jul 2024
A very caring and professional service
Serena Moyse7th Jul 2024
Choosing a funeral director is such a tough choice especially with everything else you’re thinking, but I cannot recommend them enough, from the initial contact to the collecting of the my dad, empathising with our loss and guiding us through our grief to give our loved one a perfect send off. Everyone at Thornallys were just amazing, nothing is too much trouble, you don’t feel rushed into decisions and they only want things to be right for you and your loved ones.
Victoria Barratt7th Jul 2024
Compassionate, caring ,gentle non rushed service. Everything explained easily. This is the first time I have used a simple cremation only and was comforting knowing Mam would be cremated locally with our chosen funeral director.
NAFD Member
SAIF Member