Thornalley Funeral Services Ltd

5 Karen Glastonbury 4th Feb 2026

My Mum passed away in January 2026. She had bought a funeral plan with Thornalley in 2014.
The staff there are fantastic. From the moment the call was made to say my Mum had died they were there to help navigate me through what needed to happen every step of the way. They cared for my Mum with compassion and respect on her journey. I felt able to call them at any time if I had questions and they called me independently to see that I was okay and asked if there was anything they could help me with. Mum's funeral went to plan on the day and I really appreciated their attention to detail. I highly recommend their service if you are thinking about funeral plans for the future.

5 Lesley Rains 3rd Feb 2026

Very professional, caring and compassionate from the very first phone call. Can’t thank Andrew Liam Dean and the team enough for helping my sister and I through this difficult time. I would highly recommend.  

5 Louise Fisher 2nd Feb 2026

Peter & Nichola were so kind and compassionate from the very first phone call to the day of Mum's funeral. Nothing was too much trouble & made a very difficult time more bearable. Thankyou so much from the whole family

5 Ian Gray 2nd Feb 2026

We will always use TFS, friendly, caring & always thinking about entire family while also looking after the deceased member with the utmost care & consideration

5 Charlotte Howarth 2nd Feb 2026

Great service, I was kept informed and supported through the process 

5 Laura Fitzmaurice-McGinn 31st Jan 2026

Sam and his team at Thornalley have been brilliant from the very first phone call to them. So kind and considerate and very accommodating through this difficult time. Many thanks for their help and guidance.

5 Kevin MIlls 31st Jan 2026

Peter and Nicola were so lovely and kind throughout the whole process of arranging my late father funeral and I would highly recommend them to anyone 

5 Paul Baker 31st Jan 2026

very professional, courteous and kind

5 William Bunkle 31st Jan 2026

Thankyou for helping to sort out our funeral from start to finish you made the whole day go so smoothly and worry free

Thankyou from tge whole Bunkle family

5 Deirdre Morris 31st Jan 2026

We couldn't have wished for greater help. You were everything one could hope for in efficiency and empathy.
There was always someone available to answer any queries and the silliest problems were calmly and professionally solved.
My family join me in our heartfelt thanks to you for making a difficult day so much easier.

5 Caroline Holland 31st Jan 2026

Professional and personable service.

5 Elizabeth Jones 30th Jan 2026

The most helpful and sympathetic staff you could wish for. Especially Liam who phoned me several times to see I was OK. Funeral and service perfect just as we wanted. Also Janet the Celebrant was very helpful.

5 Barbara Harkin 30th Jan 2026

The professional & helpful service provided by Thornalley could not be improved upon and everything was taken care of with great respect.

Thank you so much for your kind & considerate assistance.

Kind Regards

Barbara Harkin

5 Lisa Franklin 30th Jan 2026

Wonderful & Caring Service

5 Paul Ward 29th Jan 2026

The team at Thornalley handled all of the arrangements for my dear Christine.
Everything was explained and guidance given where I needed it.
Nothing was too much trouble and they handled the service with genuine respect and support.
I can’t speak highly enough of them.

5 Barbara Stephenson 27th Jan 2026

Thornalley Funeral Services are simply the best. I cant thank all the staff enough for being so very kind and caring. 

5 Wayne Gomersall 27th Jan 2026

We recently used Thornalley Funeral Directors in Dersingham, and I cannot speak highly enough of the care and professionalism we received. From the very first conversation, Sam was our main point of contact, and he guided us through every step with genuine compassion and clarity.

Nothing ever felt rushed or confusing — Sam made sure we understood each part of the process and always took the time to check in, answer questions, and offer support when we needed it most. His calm, respectful manner brought real comfort during a difficult time.

The entire team at Thornalley showed the same level of dignity and dedication, but Sam’s kindness and attention to detail truly stood out. We are deeply grateful for the way he helped us honour our mum.

I would wholeheartedly recommend Thornalley Funeral Directors to anyone seeking a service that is both professional and sincerely caring

5 Jane Purt 26th Jan 2026

Professional, sympathetic staff. All our wishes and requests were accommodated without question. You have organised 2 funerals in the last 18 months for us and we have had exemplary service.

5 Sheila Longstaff 26th Jan 2026

The caring service we received was exemplary. The funeral went very smoothly from the initial organization to the actual day and I felt very at ease with Sam who really looked after everything on the day. Thank you Thornally a truly professional family firm.

5 Andrew Symonds 26th Jan 2026

As always, a completely personal, comforting, and reassuring service from beginning to end. Thank you Ray, Andrew, and all the wonderful team.

5 Katherine Raithby 24th Jan 2026

We cannot thank Nicky and Sam enough for their care, compassion and professionalism in arranging all aspects of our mum’s funeral. We felt supported and cared for throughout and very reassured that mum was in excellent hands. Would recommend without reservation. Thank you. 

5 Richard Hayes 24th Jan 2026

Caring, professional service.  

5 Doreen Symonds 24th Jan 2026

Fabulously well directed and supported at a time we didn’t know what we were doing due to our high emotions. Very grateful.

5 Sally Dearden 23rd Jan 2026

The Attendants who collected my Husband from our home were respectful and dignified and very kind. The Funeral Director Sam and Nicky couldn’t have been more helpful and sympathetic and were so respectful. 
An excellent service

5 Patricia Gilson 23rd Jan 2026

Thornalley Funeral Services conducted my husbands funeral with dignity care and professionalism.
From my first phone contact, until the final moments of the day itself, the whole
family were guided and cared for in every way.
We are extremely grateful to them for making the whole experience dignified and positive.