Thornalley Funeral Services Ltd
2677 reviews
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5 Tim Glover 28th Mar 2026
A very professional and personal service from the arrangements meeting through to the viewing and the funeral itself.
Very attentive to the family throughout -
5 Miranda Coates 26th Mar 2026
This is second time in a very short space we have used Thornally/Dersingham. I can totally say i wouldn't use no other funeral directors.
Professional,respectful,caring,
in every aspect throughout towards a loved one as well as the family dealing with their loss. -
5 Paul Edwards 23rd Mar 2026
Sam provided us with peace of mind that everything would be just as we wanted it on the day.
Everything was taken care of and the service we received was first class. -
5 Garry Cannon 23rd Mar 2026
Everything was first class from dealing with your lovely staff, traci was very sympathetic and compassionate when talking us through the process of the funeral. And making our mother look peaceful. And ray kepted us informed throughout. The service from St Katherine court to church then burial was excellent. Kind regards Garry cannon and family x
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5 Elaine Eaton 22nd Mar 2026
From the very first time Andrew and his team, took my husband into their care until our final good-byes, they made a very difficult time into an easier process.
I couldn't fault their care, professionalism and absolute sincere compassion from the office staff to the management.
Any worries or requests were promptly answered including a viewing with so much sincerity that I knew, my husband was being expertly cared for.
Even after the funeral, a message was sent if Andrew and his team, could help any further with anything.
I know I made the right choice with Thornally. -
5 Daniel Rowe 21st Mar 2026
Andrew and his team are amazing. Without their compassion, support and advice, I simply don’t know what I would have done when I had to deal with a friend’s funeral.
Having never dealt with this before they guided me through and advised me, every step of the way and carried out every request they were given, I will be forever grateful to what they done for my friend.
If you’re reading this, in any doubt whether to use Thornally, do not doubt any more. You will not regret trusting them.
Thank you again to Andrew and your team. -
5 Taryn Peart 21st Mar 2026
The teams kindness, care, professionalism and attention to detail never goes unnoticed, gently guiding and supporting you every step of the way.
Turning what could have been a very difficult day into a day of beauty, class and pride. With an ability to provide the personal touch that we all want for your loved one.
We simply couldn’t have asked for more! -
5 Shelley Wiggin 20th Mar 2026
Very nice helpful people I was very happy with there service
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5 Lorna Nield 19th Mar 2026
Cannot thank them enough, excellent professional caring service. Pam's brothers were very impressed and very happy Thornalley were chosen.
will recommend them 100 and 10 percent.
Thank you for all you have done. -
5 Colin Hunt 19th Mar 2026
Very professional and could not do enough to help and support the family. They guided us every step of the way and removed any worries we had about the whole cremation process..
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5 Mark Sayer 16th Mar 2026
All our thanks to a very kind and professional team.
Everything was well planned from the start with no questions left unanswered during a difficult time for our family. -
5 Hayley Barnes 10th Mar 2026
As with the last time we needed to use your services we cannot fault your proffesionalism and understanding.
Great service with great team. Thank you especially to Andrew. -
5 Carolee Ellis 9th Mar 2026
The whole process was handled with care and dignity, can't fault any part of the process, it was lovely to get a personal call from Ray on day before and morning of the funeral.thank you.
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5 Angela Watson 9th Mar 2026
Done us proud once again could haven't asked for better thanks again from all the family the care and support was excellent with love and thanks especially ray Tracey and Richard Angela Gary's wife. Xx
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5 Wendy Amos 9th Mar 2026
From start to finish Sam and Nicky have been so supportive. Very professional and friendly, I couldn't of wished for a better send off for Michael .It was a beautiful funeral. Thank you. Wendy Amos.x
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5 Jon Hatfull 8th Mar 2026
Very sensitive and helpful. Thank you.
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5 David Morris 7th Mar 2026
Perfect service from Thornallys, so helpful and caring, it made our loss so much more bearable
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5 Mary Bunting 6th Mar 2026
Extremely professional and respectful service from Thornalley Funeral Services, but with a friendly and supportive feel.
The staff were very helpful and happy to answer any questions we had.
Thank you. -
5 Julie Lucas 6th Mar 2026
My mother’s funeral was beautiful from start to finish, and a very sad day was turned into a lovely memory of her. I found Thornalley Funeral Services to be professional, kind and supportive throughout the whole process.
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5 Christine Eaton 5th Mar 2026
Excellent service from the moment I walked in the door. Kind helpful and respectful. They took care of everything for my husband and for our family.
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5 Andrew Kimmins 5th Mar 2026
Excellent service always keeping you updated and asking if everyone is ok,
Cannot ask for a better service 1st class in everything they do. -
5 Anthony Hogan 4th Mar 2026
Thornalley were wonderful. From our first contact right through every step of the way to the service. Providing support and advice at all stages.
Traci, Jason and Andrew were amazing. All were incredibly polite and were genuinely concerned for our welfare and ensured everything went through with minimum of fuss. -
5 Elizabeth Pennick 2nd Mar 2026
All of the staff I had dealings with made a sad situation at a difficult time simple. I felt I was dealt with in a compassionate manner & happy to know that my dad was going to be looked after. The regular check-ins from Dean were great,just to check on me to see how I was doing; I felt this was above & beyond his role but meant the world to me. Thank you to all of the staff who treated my dad & myself with respect.
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5 Jody Bunting 2nd Mar 2026
Thornalleys have looked after us twice over the last year, for our Brother and Mother.
They have treated us and our departed loved ones with nothing but care and respect throughout the whole process and after too.
We have never felt pressured to buy additional items and have never been 'upsold' as part of our discussions around the funeral arrangements; our decisions have been ours and they have accomodated every little request we have made, no matter how quirky or personal.
I would always recommend Thornalleys to anyone who wants dignity for their departed loved one, and a hand to hold for themselves through a difficult time.
Thank you to all of the team at Thornalleys.
From Jody Bunting and Kelly Seekings -
5 Philip Kitchen 2nd Mar 2026
Ray and his staff always give an excellent service. Every stage of the funeral received an exceptionally high standard of thought, care, empathy, personal and professional touch. We would highly recommend Thornalley Funeral Services.
Thank you for everything
Warm regards
Philip, Amanda & Wendy - Kitchen Family