Thornalley Funeral Services Ltd

5 Lorna Nield 19th Mar 2026

Cannot thank them enough, excellent professional caring service. Pam's brothers were very impressed and very happy Thornalley were chosen.
will recommend them 100 and 10 percent.
Thank you for all you have done.

5 Colin Hunt 19th Mar 2026

Very professional and could not do enough to help and support the family. They guided us every step of the way and removed  any worries we had about the whole cremation process.. 

5 Mark Sayer 16th Mar 2026

All our thanks to a very kind and professional team.

Everything was well planned from the start with no questions left unanswered during a difficult time for our family.

5 Hayley Barnes 10th Mar 2026

As with the last time we needed to use your services we cannot fault your proffesionalism and understanding.
Great service with great team. Thank you especially to Andrew.

5 Carolee Ellis 9th Mar 2026

The whole process was handled with care and dignity, can't fault any part of the process, it was lovely to get a personal call from Ray on day before and morning of the funeral.thank you.

5 Angela Watson 9th Mar 2026

Done us proud once again could haven't asked for better thanks again from all the family the care and support was excellent with love and thanks especially ray Tracey and Richard Angela Gary's wife. Xx

5 Wendy Amos 9th Mar 2026

From start to finish Sam and Nicky have been so supportive. Very professional and friendly, I couldn't of wished for a better send off for Michael .It was a beautiful funeral. Thank you. Wendy Amos.x

5 Jon Hatfull 8th Mar 2026

Very sensitive and helpful. Thank you.

5 David Morris 7th Mar 2026

Perfect service from Thornallys, so helpful and caring, it made our loss so much more bearable

5 Mary Bunting 6th Mar 2026

Extremely professional and respectful service from Thornalley Funeral Services, but with a friendly and supportive feel.

The staff were very helpful and happy to answer any questions we had.

Thank you.

5 Julie Lucas 6th Mar 2026

My mother’s funeral was beautiful from start to finish, and a very sad day was turned into a lovely memory of her. I found Thornalley Funeral Services to be professional, kind and supportive throughout the whole process. 

5 Christine Eaton 5th Mar 2026

Excellent service from the moment I walked in the door. Kind helpful and respectful. They took care of everything for my husband and for our family. 

5 Andrew Kimmins 5th Mar 2026

Excellent service always keeping you updated and asking if everyone is ok,
Cannot ask for a better service 1st class in everything they do.

5 Anthony Hogan 4th Mar 2026

Thornalley were wonderful. From our first contact right through every step of the way to the service. Providing support and advice at all stages.
Traci, Jason and Andrew were amazing. All were incredibly polite and were genuinely concerned for our welfare and ensured everything went through with minimum of fuss.

5 Elizabeth Pennick 2nd Mar 2026

All of the staff I had dealings with made a sad situation at a difficult time simple. I felt I was dealt with in a compassionate manner & happy to know that my dad was going to be looked after. The regular check-ins from Dean were great,just to check on me to see how I was doing; I felt this was above & beyond his role but meant the world to me. Thank you to all of the staff who treated my dad & myself with respect.

5 Jody Bunting 2nd Mar 2026

Thornalleys have looked after us twice over the last year, for our Brother and Mother.
They have treated us and our departed loved ones with nothing but care and respect throughout the whole process and after too.
We have never felt pressured to buy additional items and have never been 'upsold' as part of our discussions around the funeral arrangements; our decisions have been ours and they have accomodated every little request we have made, no matter how quirky or personal.
I would always recommend Thornalleys to anyone who wants dignity for their departed loved one, and a hand to hold for themselves through a difficult time.
Thank you to all of the team at Thornalleys.
From Jody Bunting and Kelly Seekings

5 Philip Kitchen 2nd Mar 2026

Ray and his staff always give an excellent service. Every stage of the funeral received an exceptionally high standard of thought, care, empathy, personal and professional touch. We would highly recommend Thornalley Funeral Services.
Thank you for everything 
Warm regards
Philip, Amanda & Wendy - Kitchen Family

5 Beverley Orris 2nd Mar 2026

Outstanding service from start  to finish. Personal touches and so friendly at such a difficult time. Kept us informed of everything that was happening and kept in touch to make sure we were all ok. Absolutely perfect

5 Sharon Murphy 2nd Mar 2026

At a time of  grief and you are at your worst… I felt like Thornalley’s wrapped me up in their arms and looked after me so much and took care of everything I asked …..I can’t thank them enough

5 Lorna Jones 2nd Mar 2026

Excellent service treated with care and dignity making a difficult time as comfortable as possible. Thank you Sam and your team

5 John Hyde 1st Mar 2026

Thank you, a lovely friendly, well organized funeral, excellent customer service, glad we didn't go anywhere else and would highly recommend Thornalley Funeral Service

5 Debra Morris 1st Mar 2026

Many thanks to Nichola and Peter for their sensitive guidance and support in all aspects of arranging my dad's service.
Everything was explained clearly and all requests met positively. The service itself was lovely and care shown afterwards also very much appreciated.

5 Carole Brown 28th Feb 2026

Having spoken with Andrew at Thornally Funeral Services I felt confident that Michael's funeral would be carried out with respect and feeling . An unattended funeral was not what I would have really wanted but I had little choice .
Andrew was very understanding of my situation and easy to deal with at such a sad time.

5 Tanya Robson 28th Feb 2026

From our very first contact with Sam and Nicky, to the collection of Mum’s Ashes, they took care of us all as a family. They are so caring and took the time to talk and listen, helping us through the difficult stages of losing Mum. Sam understood dad’s need to help mum on her final journey and supported him in that. 
Dad & I have already recommended Sam & Nicky to friends and I am comforted in knowing they will take care of us all when our time comes. Thank you both so very much 

5 Jerry Brown 27th Feb 2026

Thornalley in Swaffham were outstanding, they guided us through the whole process with sensitivity and professionalism.
It was very moving and reassuring to have Peter walking in front of the car with his silver topped cane as we approached church.
The funeral was a special occasion for us with thanks to the Thornalley family firm.