Thornalley Funeral Services Ltd
2677 reviews
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5 Sandra Stewart 9th Jun 2025
thoroughly professional and courteous as always
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5 Amanda Roper 9th Jun 2025
Outstanding service as always
Such care and compassion, makes a difficult time, a little easier to navigate
Thank you -
5 Sarah Juggins 8th Jun 2025
Andrew and his staff were compassionate, empathetic and warm to an extent that made a sad occasion very bearable. We wanted to give our mother the most personal and perfect send off and Thornallys made that happen. I can’t thank them enough
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5 Pamela Pols 8th Jun 2025
What can I say, it was perfect in every way…I’m disabled in the mobility area and was made to feel comfortable with my slow pace.
My beloved daughter was treated with respect and care…thank you to all. -
5 Teresa Poll 8th Jun 2025
No complaints at all. Care and compassion shown at all times. Listened to requests and were accommodating.
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5 Deborah Lewis 7th Jun 2025
Very professional
Lovely staff -
5 Victoria Sapsed 5th Jun 2025
Andrew, Claire and team were so helpful at such a difficult time. Their support and advice was gratefully received and resulted in a hard day going smoothly easing the pressure from me. Wonderful team.
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5 Canon Karlene Kerr 4th Jun 2025
Everyone were extremely helpful, courteous and accomodating.
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5 Jean Payler 1st Jun 2025
The service we received could not have been better. The kindness and consideration shown by all of the staff made a difficult time far easier than it might otherwise have been.My family and I will be forever grateful to you all.
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5 Dominic Lacey 1st Jun 2025
Thornalley were very professional. Helpful at every stage. Easy to deal with. I would not hesitate to recommend.
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5 Sara Wilson 30th May 2025
I cannot praise Thornalley enough. The whole team were compassionate, professional and respectful. They made a distressing situation so much easier for our family.
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5 Simon Gurney 25th May 2025
The entire service from collection to burial exceeded our expectations. The attention to details, the frequent communication and the customer care from various members of the team there was simply outstanding. Extremely highly recommended.
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5 Helen Mackenzie 24th May 2025
Thornalley staff exude kindness, warmth, compassion and professionalism at a time when you need it most. They think of everything and are all over the detail. I would have no hesitation in using them again.
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5 Derrick Hollands 22nd May 2025
From start to finish the team at Thornalley offer an outstanding service with compassion and care. You know your loved one is in safe hands.
So professional and a truly first class service. Special thanks to Traci and Angela. -
5 Andrew McCarthy 21st May 2025
Superb thank you
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5 Eric Steinacker 19th May 2025
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5 Kelvin Allen 18th May 2025
Very well presented just as we asked.
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5 Melissa Fisher 17th May 2025
Flawless from start to finish.
Thank you -
5 Peter Stevens 17th May 2025
Kind, efficient, sensitive, and compassionate.
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5 Lilian Chaplin 16th May 2025
Very happy it was a beautiful service and my family and friends were very happy to thank you so much
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5 Susan Childerhouse 15th May 2025
A very professional service, a very detailed explanation was given at every stage.
Although mum arranged her funeral, we, her daughters felt at ease with Thornalley. -
5 Nigel Hitch 14th May 2025
The whole team were absolutely superb from start to finish so helpful in every way possible they made what could have been a very difficult and stressful time so much easier for me and my sister in organising my mums funeral. Even with a possibly difficult family member to deal with they reassured us and made us feel at ease. The service was absolutely perfect presented by celebrant Janet and the whole process ran smoothly. Would absolutely recommend them, many thanks especially to Tracey, Ray and Janet whom we had most contact with but all the other staff were equally good, thanks again for a 10/10 service.
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5 Susan Faulkner 13th May 2025
I cannot speak highly enough of the service Thornalley provide. They are professional and caring with every little detail taken care of.
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5 Beverley Siggers 13th May 2025
Everybody I dealt with at Thornalley has been amazing. Very kind and approachable and extremely helpful . They were always at the end of the phone for any help or advice I needed .
The funeral service went really well and Ray read out my words in a perfect delivery.
Cant thank them all enough , perfect from start to finish -
5 Karen Ryan 13th May 2025
The Thornalley family and staff are a wonderful group of people, they show compassion, care and are so supportive, everyone on the team go above and beyond in getting everything sorted and would highly recommend, thankyou so much for looking after us as a family in what was a difficult time. Everything went so smoothly and it is only down to the people who work here . Many thanks.