Thornalley Funeral Services Ltd

5 Andrew Wheeler 13th Apr 2026

We cannot thank Andrew Thornalley and his team at Thornalley Funeral Services enough for the care, compassion, and dignity they showed while helping us say goodbye to our dad yesterday. 




Losing him has been incredibly difficult, but from the very first conversation, the team treated him—and us—with such respect and kindness. They took the time to really understand who he was as a person, not just the arrangements that needed to be made, and that meant so much to our family.




Nothing was ever too much trouble. Every detail was handled with care, and their calm, reassuring approach helped guide us through one of the hardest times of our lives. They made a process that felt overwhelming much more manageable.




The service itself was beautiful and truly reflected our dad’s life. It felt personal, meaningful, and exactly what he would have deserved. So many people commented on how thoughtfully everything had been put together. Enormous thanks to Celebrant Helen Drake for her wonderful service. 




We will always be grateful for the support, compassion, and professionalism shown to our family and for the dignity given to our dad. We would wholeheartedly recommend Thornalley Funeral Services to anyone needing genuine care and support at such a difficult time.




Andy & Pete  ❤️❤️

5 Gill Welch 12th Apr 2026

Quick efficient service with compassionate and helpful staff.

5 Roger Smith 12th Apr 2026

From start to finish Ray and his team have been attentive, caring and professional in the arrangements for my father's funeral

5 Geoffrey Palmer 11th Apr 2026

My late father’s funeral was arranged with great respect and dignity by Thornalley's. Their communication and organisation was exemplary throughout the process.
I would highly recommend Thornalley's.

5 Christine Cotgreave 10th Apr 2026

The whole process of making the arrangements was made so much less stressful thanks to the kindness and compassion shown by Nichola and Peter, I can't thank them enough.

5 Clare Eve 10th Apr 2026

My family are not local to Norfolk and at the time of dad’s passing had no idea who we would use. Thornalley and the team were amazing. We were really looked after by the team and updated regularly on requirements . Robert and Stuart were supportive on the day and we are thankful for everything they did for our family.
Many thanks 

5 Carole Beckett 10th Apr 2026

Nothing but praise for them. Third time using them and they have been amazing each time.

5 Rachel O'Neill 9th Apr 2026

From start to finish, the support for my mother’s funeral was outstanding. The kindness, reassurance, and attention to detail shown meant more to us than words can say.

5 Sarah Carter 6th Apr 2026

Andrew and the team are very professional but also very human. Able to have a laugh when appropriate and very caring

5 Kerry Ansell 5th Apr 2026

Even the walk from the carpark is serene and beautiful. Sam and Nicky are both lovely. Compassionate and passionate about their responsibilities to my step dad. 
Helpful and informative with no pressure regarding my preferences. Thank you. 

5 Mark Allen 4th Apr 2026

There is not a word good enough to describe this incredible company!! We are so so lucky to have these truly amazing people in our area to take families through the hardest times in their lives. Ray, Andrew & all the team, thank you from the bottom of our hearts for everything, you are exceptional & we could not be more grateful for all you did, you as always went above & beyond for us & our beautiful boy!! Love always, from Mark & Petra 

5 Mark greenhalgh 3rd Apr 2026

Lynne, Andrew all the others involved were totally excellent from the initial meeting through to the day they couldn't have done more

5 Lesley Mann 1st Apr 2026

Thornalleys guided us with care and compassion throughout, making this a much less stressful matter for the family. Nothing was too much trouble, and they kept us updated all the way through. Absolutely faultless service from the team, thank you so much.

5 Sara Roddy 30th Mar 2026

So kind and caring during a difficult time. Made easier to deal with, with their help and support along every step of the way. Thank you .

5 Helen Drew 30th Mar 2026

Excellent service from Thornalley, empathetic, supportive and efficient. Just what you need at a difficult time.

5 Wayne Pottle 29th Mar 2026

When our mum passed they were Excellent caring and very professional even calling to see how our dad was leading up to the cremation constant communication and went above and beyond our expectations cant fault anything

5 Lesley Murphy 29th Mar 2026

Very professional, caring and helpful, guided me through a very difficult time

5 Tim Glover 28th Mar 2026

A very professional and personal service from the arrangements meeting through to the viewing and the funeral itself.

Very attentive to the family throughout 

5 Miranda Coates 26th Mar 2026

This is second time in a very short space we have used Thornally/Dersingham. I can totally say i wouldn't use no other funeral directors.
Professional,respectful,caring,
in every aspect throughout towards a loved one as well as the family dealing with their loss.

5 Paul Edwards 23rd Mar 2026

Sam provided us with peace of mind that everything would be just as we wanted it on the day. 
Everything was taken care of and the service we received was first class. 

5 Garry Cannon 23rd Mar 2026

Everything was first class from dealing with your lovely staff, traci was very sympathetic and compassionate when talking us through the process of the funeral. And making our mother look peaceful. And ray kepted us informed throughout. The service from St Katherine court to church then burial was excellent. Kind regards Garry cannon and family x

5 Elaine Eaton 22nd Mar 2026

From the very first time Andrew and his team, took my husband into their care until our final good-byes, they made a very difficult time into an easier process.
I couldn't fault their care, professionalism and absolute sincere compassion from the office staff to the management.
Any worries or requests were promptly answered including a viewing with so much sincerity that I knew, my husband was being expertly cared for.
Even after the funeral, a message was sent if Andrew and his team, could help any further with anything.
I know I made the right choice with Thornally.

5 Daniel Rowe 21st Mar 2026

Andrew and his team are amazing. Without their compassion, support and advice, I simply don’t know what I would have done when I had to deal with a friend’s funeral.
Having never dealt with this before they guided me through and advised me, every step of the way and carried out every request they were given, I will be forever grateful to what they done for my friend.

If you’re reading this, in any doubt whether to use Thornally, do not doubt any more. You will not regret trusting them.

 Thank you again to Andrew and your team. 

5 Taryn Peart 21st Mar 2026

The teams kindness, care, professionalism and attention to detail never goes unnoticed, gently guiding and supporting you every step of the way.
Turning what could have been a very difficult day into a day of beauty, class and pride. With an ability to provide the personal touch that we all want for your loved one.
We simply couldn’t have asked for more!

5 Shelley Wiggin 20th Mar 2026

Very nice helpful people I was very happy with there service