Thornalley Funeral Services Ltd
1948 reviews
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5 Michael Toates 28th Aug 2024
I really appreciate the kindness and support given to the family over a very difficult period.
I would have no hesitation in recommending Thornally Funeral Services. -
5 Karen Edgeller 25th Aug 2024
I wish to thank everyone for their service to us, we laughed cried and celebrated with you, on behalf of our Dad. In our minds that’s family, special thanks to all.
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5 Audrey Bocking 22nd Aug 2024
Right from the start they were thoughtful and helpful with all the arrangements and nothing was too much trouble. All the staff we came into contact with were very pleasant and caring. Any questions, however small, were answered promptly. Although it is a sad time they made you feel at ease with their kind and efficient manner.
We can’t thank them enough. -
5 Irene Tibbs 22nd Aug 2024
Excellent service from the very beginning to the end. Andrew and his team are very helpful, friendly, caring and nothing to much trouble during a very stressful and sad time. Thank you
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5 Glen Woolard 19th Aug 2024
A very professional and compassionate service given. All staff involved really supported us and helped make a difficult time bearable.
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5 Roland Garrett 19th Aug 2024
My father passed away at home and Thornalleys dealt with everything in a thoroughly professional and compassionate way throughout. This helped make the whole process so much easier for the family to deal with. In particular, I would like to mention Traci who dealt with me personally and for whom nothing was too difficult to deal with and Andrew who made several comforting calls and ensured everything went to plan on the day of the funeral.
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5 Susan Cairns 18th Aug 2024
Thornalley funeral services provided an excellent service for our family from start to finish and beyond. Every member of staff we were involved with treated us with so much care and compassion. We were kept up to date with proceedings every step of the way from day 1. Once we provided our wishes for the service every thing was taken care of resulting in a perfectly planned and prepared service that our wonderful Mum would have been so proud of. Five stars plus for communication, customer service and compassion and care which is a rare thing today. Thank you Andrew and your first class team.
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5 Ian Castle 18th Aug 2024
Thank you for everything you did for us. Outstanding service you went above and beyond our expectations. Nothing was to much trouble . Your staff are fantastic made us feel at peace
Many Thanks From
Ian and Hollie Castle ❤️❤️ -
5 Peter Partridge 15th Aug 2024
Couldn't ask for nicer people and better service. Top marks, everyone. Very respectful, caring and professional. 100% recommended.
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5 Maureen Drake 15th Aug 2024
Having attended many Thornally funerals I knew we would be in safe hands and Al would have been very happy the way we were looked after. The Drake family and friends thank you for the care and attention you gave to detail were very comforting and we would highly recommend your services.
Yours faithfully
Mrs Maureen Drake. -
5 Kim Colston 13th Aug 2024
Amazing service. Kind,caring and thoughtful. I cannot express how as a family we were overwhelmed by the service from Nicky and Sam.
Thank you so much. -
5 Lynne Thurston 13th Aug 2024
I found the service offered extremely thoughtful, caring and professional. Nothing was too much trouble. I will have no hesitation in recommending you in the future.
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5 Irvin Hall 11th Aug 2024
Thornalley funeral services gave us more personal attention then expected. Could not have wished for a better organised funeral. Perfect
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5 Henny Roe 11th Aug 2024
The staff were excellent. The services was second to none, I would recommend Thornally in the future.
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5 Chelsea Norgate 11th Aug 2024
All the staff at Thornalley were amazing and kind from start to finish. Professional but caring, we felt comfort knowing they looked after our Mum during this time.
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5 Carolyn Rix 10th Aug 2024
Thankyou to both Nickie and Sam for taking care of us and guiding us through the process. We have been looked after and supported throughout the past two weeks.
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5 Lucy Nicholls 9th Aug 2024
Thornalley Funeral Services could not have provided a better, more sensitive service. I highly recommend them to anyone who is in the unfortunate position of organising a funeral.
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5 Philippa Millington 6th Aug 2024
Thank you for your thoughtfulness throughout this difficult time .
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5 Patricia Herod 6th Aug 2024
Absolutely fantastic, from start to finish. They made everything so easy, the staff were very considerate and patient with us
My father's send off was perfect, and Ray and the staff were wonderful -
5 Heather Berycz 5th Aug 2024
Andrew and team made the whole process of arranging the funeral of are loved one much more bearable from start to finish. The whole team were amazing.Thank you so much.
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5 Karen Jackson 5th Aug 2024
Thornalley were absolute professionals throughout. They provide the perfect balance of respect, warmth and understanding. The service we received from first point of contact and including after care has been outstanding. It is clear that their priority is customer satisfaction and I cannot recommend them highly enough. They helped my sister and I navigate an extremely difficult time by taking on some of the necessary steps and guiding us through the rest. Karen Jackson.
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5 David Jackson 5th Aug 2024
The service given by Thornalley was in every respect excellent: from the first contact they were highly professional, very supportive, and discrete.
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5 Jane McKendrick 5th Aug 2024
Would highly recommend them they gone above and beyond with what they done for me and my family .Very professional and caring
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5 Joy Hayes 4th Aug 2024
Service was prompt and given with love & respect, definitely recommend.
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5 Jacqueline Butcher 2nd Aug 2024
I would definitely recommend Thornalley Funeral Services.
Their excellent attention of care and understanding felt comforting.
A friendly and very approachable professional team.
The family are very grateful
To have their loved one,looked after so well.