Thornalley Funeral Services Ltd
2608 reviews
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5 Rob Bunting 20th Feb 2026
We used Thornalley Dersingham due to the location. Our experience of saying goodbye to my wife aged just 41, was as stress free and seamless as could be. Sam and Nikki were true professionals but also very human in their care, understanding (I have 4 kids and even brought the dog to the chapel of rest!) and compassion for my situation.
My wife was well looked after and she was treated like a human throughout, refered to by her name and given the respect she deserves.
The help on the day of the funeral was spot on with no hiccups and allowed me to do what I needed to on the day without having to worry about anything.
I genuinely hope I never have to use them again, but if I did, I'd have no hesitation.
Thank you to you all. -
5 Paul Hebert 19th Feb 2026
At times when a loved one has left us anything else just isn't easy from that day forward.
From the moment we entered thornalley we we're met with a lovely sense that they are here to help and make it as nice as they could under the circumstances, guided all the way and could not do enough for our father and the family.
The day of the funeral went so well very very professional and always in touch with the client if there could be six stars Thornalley 🌟 deserves it god bless you all and thank you from the Herbert Family especially dad Roger. -
5 Hayley Russell 19th Feb 2026
Thornallys were absolutely brilliant all the way through. Their kindness and care is beyond measure. They were all so very kind throughout.
Thank you to all the staff. -
5 Susan Collison 17th Feb 2026
Thank you at Thornalley for your excellent service. Throughout the whole process of arranging my Mum’s funeral you were very caring and professional.
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5 Lorna Kirby 17th Feb 2026
Very caring. Took all the stress of organising. Such a professional service I would highly recommend.
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5 Margaret Kimber 16th Feb 2026
So grateful for the kindness from Sam during the difficult time. Thank you all.
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5 Karina Goodbourn 16th Feb 2026
Our Mum passed suddenly and from the moment we first walked through the doors we was put at ease and had everything explained to us and was no pressure for anything just guidance on giving our mum the best send off and the respect they showed our mum whilst there was amazing. She was very well looked after. Thank you so much!
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5 Christine Sissons 16th Feb 2026
Really happy with the service. Everything went really well. Would definitely recommend you to other people.
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5 Theresa Waddingham 16th Feb 2026
Very efficient and caring during a difficult time. Highly recommend.
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5 Tina Tostevin 15th Feb 2026
Thornalley Funeral Services provided us with exemplary care and support. They pay attention to detail. They dealt with our family with great sensitivity, patience and understanding.
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5 Simon Johnson 15th Feb 2026
From start to finish the service we received was faultless.
Andrew rang at least 3 times to see how the family was. I'm sure my dad would have been proud of his send-off. Honestly can't thank them enough. -
5 Francesca O'Brien 14th Feb 2026
Thornalley have been incredibly compassionate throughout the process of planning my father's funeral.
Nothing is too much trouble for them, Andrew regularly checked in with me just to see how the family were doing.
I cannot thank them enough for being so supportive in this difficult time. -
5 Jeanette Rodwell 14th Feb 2026
Thornalley funeral services are professional, caring, and very approachable if there is anything out of the norm you would like. Nothing is too much trouble and they keep you informed of every step through your difficult time.
Being a family business also makes a difference. 3 generations working along side each other is very special.
I would never use anyone else to look after my loved ones. -
4 Sharon Bartlett 11th Feb 2026
Lynne and the team at Thornalley in Kings Lynn provided compassionate guidance at a difficult time. On the morning of the funeral, I received a follow up phone call from Andrew to confirm the arrangements. They provided an excellent professional yet caring service and supported us every step of the way. Thank you to all those involved.
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5 Mandy Gladwin 10th Feb 2026
Sam and Nicky were very professional and caring Nothing was too much trouble , Sam was so Caring to us all on the day . Excellent service and highly recommend
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5 Carl Mitchelson 9th Feb 2026
Brilliant service and support for my late mother
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5 Catherine Ellwood 9th Feb 2026
We could not have asked for a better service. Very professional and kept us up to date with anything we needed. It was a wonderful tribute for our Dad at this emotional time.
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5 Martin Wilson 9th Feb 2026
Very helpful and made me feel at ease as this was not a easy time but great service from start to finish but would dinfinately recomend this family funeral directors
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5 Sally Nancollis 8th Feb 2026
Sam and Nicky at Thornally have been outstanding, caring, thoughtful and patient. My sister and I would recommend Thornally to do your funeral without any hesitation. Right from the start when they pick your loved one up to after the funeral when Sam and Nicky still call to make sure your alright. Nothing is to big or small while they guide you through this sad time.
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5 Ray Sparvell 8th Feb 2026
Sam dealt with things so well, and was always so helpful and considerate. The whole process, although stressful, was made so much better by his care and attention to detail. On the day of the funeral the whole team were both professional and considerate, I could not fault anything,thank you so much.
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5 Caroline Freestone 7th Feb 2026
Peter and Nichola were so kind and compassionate. Nothing was to much trouble. Thank you so much for your exceptional service.
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5 Jacqueline Sheppard 7th Feb 2026
All the staff were kind and compassionate at a difficult time. In addition all the arrangements were made so efficiently. We cannot thank them enough for all they did.
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5 Sandra Capon 7th Feb 2026
Proffesional and friendly staff. Treated my loved one with great respect.
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5 Mark Steel 6th Feb 2026
Excellent from start to finish thank you
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5 David Frost 6th Feb 2026
From first contact to receipt of the deceased's ashes the funeral directors have been amazing. It was all delivered in less than three weeks of my brother's death which has helped to reduce stress and grieving. Their understanding, help and professionalism has been outstanding. Nothing has been too much trouble. The celebrant, Julia, conducted the service in such a sensitive way that everyone felt represented and involved. Many thanks from me and my family. David Frost