Thornalley Funeral Services Ltd
2860 reviews
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5 Jane Harwood 1st Oct 2026
The team at Thornalley are caring, compassionate and so professional! They go above and beyond to give your love one the best send off. They help you through every moment of the planning and service making you feel that you’re the only one going through this with dignity and kindness. I cannot fault this company, they are amazing!! Thank you for all that did in helping give my husband the best send off! 💗
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5 Doreen Harvey 28th Sep 2026
With your compassion and guidance we were able to give Jimmy all that
he wished for his funeral. He would have been so proud. Everything you
achieved was really appreciated by all his family and many friends who
attended.
Thank you -
5 Carolyn Rix 28th Sep 2026
What has been a devastating time was made easier with the support of Sam who guided us through the process with kindness dignity and empathy. The whole team have been amazing including colleagues in other branches who took phone calls from myself.
My sister was so cared for and looked beautiful each time we went to see her. She had her makeup jewellery and her twinkles just as she would have wanted.
There has always been someone to speak to, emails are promptly replied to and queries answered.
The service was amazing and organising it made easier with support from Thornalley staff. The Celebrant Claire Singh spent time getting to know my sister through us and brought her to life in her thoughtful words.
The website used for uploading photos for a photo tribute was easy to use and provided a beautiful pictorial tribute of my sister’s life.
The order of service was amazing and exactly what we wanted with help from Jason and Ollie.
This has been very sad distressing and emotional time but there has been lots of support and guidance from Thornalley Staff they helped us make my sister’s journey as smooth dignified and beautiful as it possibly could be so Thankyou. -
5 Michelle Crisp 27th Sep 2026
Outstanding personal service from Sam at Thornalley, from the initial meeting to discuss funeral arrangements prior to Mums passing, right through to her death, and the actual funeral, he and the staff involved have been so supportive, compassionate, and helpful - a really professional and wonderful service given to honour my Mum and care for me and my Sister
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5 Eimante Damskyre 26th Sep 2026
I cannot thank enough for the care, kindness and support they gave us during such an incredibly difficult time. Everyone was so attentive, compassionate and helpful, and I received so much support throughout the whole process.
Andrew is truly the most caring funeral director I have ever had the privilege of meeting. His kindness, and understanding meant more to me than I can put into words. Everything was handled with such care and dignity.
I will always be incredibly grateful to Andrew and the whole team for everything they did for us. Thank you from the bottom of my heart. -
5 Allan Lovejoy 25th Sep 2026
My warmest thanks to Andrew and everyone at Thornalley.
When you find yourself in the unfamiliar waters of the emotional trauma of a close relatives death you will thankful for the calm waters that Thornalley provide. Everyone is considerate and sensitively guides you to cope with the time frame to achieve a funeral service that is truly shaped by you. They seamlessly provide support and their expert services behind the scenes and give gentle hints to keep you on track until until you finally get together with friends and family to share memories of your loved one. -
5 Jacqueline Sanctuary 25th Sep 2026
We cannot thank Andrew Thornalley and his staff enough for their wonderful care towards our family during the time after our mother’s passing away.
We are extremely appreciative for all they did for us and will always be very grateful.
Thank you. -
5 Gerry Thomas 24th Sep 2026
From the very start, I have been so impressed with the professional, friendly and caring way that everything has been handled. Nothing was too much trouble for any of the staff when I needed a little guidance or help and I was always greeted with a smile on a friendly face. I have nothing but admiration and praise for such a lovely bunch of people within the Thornally workforce and I know I speak on behalf of the rest of my family and friends alike.
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5 Anna Spake 24th Sep 2026
We were very happy with how efficient and kind everyone was. Thank you
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5 Lorna Johnson 23rd Sep 2026
Respectful at all times,and provided information on the whole process from start to finish. We had to make a small last minute change that was completed satisfactorily. More than happy to recommend Thornalley Funeral Services.
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5 Patricia Cook 23rd Sep 2026
The families wishers were carried out in a highly professional, timely and courteous manner with kindness and empathy.
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5 Duncan Edwards 22nd Sep 2026
All the staff at thornalley were amazing ,thankyou
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5 Tracy Evans 21st Sep 2026
I can not thank Thornalleys enough for making Mums send off so perfect!
The attention to detail, care and compassion they showed was outstanding!
Thank you! -
5 Sarah Gregory 21st Sep 2026
Couldn't fault the communication, kindness, attention to detail and overall support and ease in dealing with the funeral arrangements from start to finish.
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5 Kyrrie Jarman 19th Sep 2026
Thank u for looking after my dad and the service at the crematorium
I was very happy the way u phoned to check on myself and mum threw out my dad's stay
U was all very welcoming and caring and I would recommend your services
Thank you -
5 Christine Maunders 19th Sep 2026
Excellent company. Very professional and compassionate.
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5 Susan Hicks 15th Sep 2026
Thank you so much to Ray and the team at Thornalley. Their kindness, care and professionalism was very much appreciated at an extremely difficult time. Would highly recommend them. Thank you again. Sue Hicks
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5 Karen Oughton 14th Sep 2026
Excellent service, very professional. Explained everything very clearly.
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5 Molly Kirman 14th Sep 2026
Professional service and kindness and understanding from all the staff we met. Made us feel that nothing was to much trouble. Would highly recommend them.
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5 Sally Black 13th Sep 2026
I cant thank all the thornallys enough as always provided a great service for my late dad made everything easier to deal with at such a sad time..thankyou very much from us all keep up the good work..nothing is to much bother.x
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5 Pete Goodchild 11th Sep 2026
Thornalley Funeral Services provided a service which was second to none.
From the point they collected my late mother’s body they looked after her and prepared her ready for her cremation as per her wishes in her funeral plan.
They helped us prepare for the day taking us through each stage ensuring that no detail was missed.
Once it came to the funeral day we were treated with dignity and respect.
I wouldn’t hesitate to recommend them to family and friends should the need arise. -
5 Melanie Westley 11th Sep 2026
I couldn't have asked for a more professional, caring and considerate funeral directors for my fathers funeral. At such a difficult time they took away all my concerns with clear advice and care. Nothing was too much trouble. Thank you Peter and Nichola I'm very grateful it was just as dad would have wanted.
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5 Susan Rudd 10th Sep 2026
Thornalley’s delivered excellent kindness and compassion from the time we entered their building through to the day off the funeral. Nothing but empathy all the way. All so very professional. I would like to say a huge thank you to Ray and his team . Absolutely amazing, so dedicated to people
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5 Mark Measures 10th Sep 2026
An excellent service. Many thanks for your care and consideration.
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5 Guy Travers 10th Sep 2026
A sensitive and professional service from start to finish, highly recommended and as smooth an operation as was feasible in difficult circumstances.