Thornalley Funeral Services Ltd
2677 reviews
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5 Gill Clarke 16th Apr 2026
Supportive Professional and Sincere
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4 Stephen Connolly 16th Apr 2026
They did there job well.and was very helpful. As it was a sad day for the family.
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5 Malcolm Russell 13th Apr 2026
The service and staff were extremely professional and supportive through a difficult time.
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5 Danny Arnold 13th Apr 2026
Very nice and helpful from day one highly recommended
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5 Sharon Sargeant 13th Apr 2026
Amazing company to deal with at such a difficult time. They make the process easy and their staff are very supportive. I’ve used them twice now and would be my number one choice again!
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5 Stephen Carter 13th Apr 2026
Thornalleys have, once again, provided our family with a kind, courteous and professional service. I have no hesitation in recommending them.
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5 Margaret Cannon 13th Apr 2026
Peter and Nicola were wonderful from the moment I first spoke to them before the passing of my father. They were kind and considerate, making sure all his wishes were fulfilled. Thank you for taking care of him and all of us throughout the whole process.
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4 Jacqueline Todd 13th Apr 2026
Dean provided good support and explained the procedure very well.
My experience with funerals is virtually none existent but I am very pleased with this one. -
5 Andrew Wheeler 13th Apr 2026
We cannot thank Andrew Thornalley and his team at Thornalley Funeral Services enough for the care, compassion, and dignity they showed while helping us say goodbye to our dad yesterday.
Losing him has been incredibly difficult, but from the very first conversation, the team treated him—and us—with such respect and kindness. They took the time to really understand who he was as a person, not just the arrangements that needed to be made, and that meant so much to our family.
Nothing was ever too much trouble. Every detail was handled with care, and their calm, reassuring approach helped guide us through one of the hardest times of our lives. They made a process that felt overwhelming much more manageable.
The service itself was beautiful and truly reflected our dad’s life. It felt personal, meaningful, and exactly what he would have deserved. So many people commented on how thoughtfully everything had been put together. Enormous thanks to Celebrant Helen Drake for her wonderful service.
We will always be grateful for the support, compassion, and professionalism shown to our family and for the dignity given to our dad. We would wholeheartedly recommend Thornalley Funeral Services to anyone needing genuine care and support at such a difficult time.
Andy & Pete ❤️❤️ -
5 Gill Welch 12th Apr 2026
Quick efficient service with compassionate and helpful staff.
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5 Roger Smith 12th Apr 2026
From start to finish Ray and his team have been attentive, caring and professional in the arrangements for my father's funeral
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5 Geoffrey Palmer 11th Apr 2026
My late father’s funeral was arranged with great respect and dignity by Thornalley's. Their communication and organisation was exemplary throughout the process.
I would highly recommend Thornalley's. -
5 Christine Cotgreave 10th Apr 2026
The whole process of making the arrangements was made so much less stressful thanks to the kindness and compassion shown by Nichola and Peter, I can't thank them enough.
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5 Clare Eve 10th Apr 2026
My family are not local to Norfolk and at the time of dad’s passing had no idea who we would use. Thornalley and the team were amazing. We were really looked after by the team and updated regularly on requirements . Robert and Stuart were supportive on the day and we are thankful for everything they did for our family.
Many thanks -
5 Carole Beckett 10th Apr 2026
Nothing but praise for them. Third time using them and they have been amazing each time.
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5 Rachel O'Neill 9th Apr 2026
From start to finish, the support for my mother’s funeral was outstanding. The kindness, reassurance, and attention to detail shown meant more to us than words can say.
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5 Sarah Carter 6th Apr 2026
Andrew and the team are very professional but also very human. Able to have a laugh when appropriate and very caring
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5 Kerry Ansell 5th Apr 2026
Even the walk from the carpark is serene and beautiful. Sam and Nicky are both lovely. Compassionate and passionate about their responsibilities to my step dad.
Helpful and informative with no pressure regarding my preferences. Thank you. -
5 Mark Allen 4th Apr 2026
There is not a word good enough to describe this incredible company!! We are so so lucky to have these truly amazing people in our area to take families through the hardest times in their lives. Ray, Andrew & all the team, thank you from the bottom of our hearts for everything, you are exceptional & we could not be more grateful for all you did, you as always went above & beyond for us & our beautiful boy!! Love always, from Mark & Petra
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5 Mark greenhalgh 3rd Apr 2026
Lynne, Andrew all the others involved were totally excellent from the initial meeting through to the day they couldn't have done more
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5 Lesley Mann 1st Apr 2026
Thornalleys guided us with care and compassion throughout, making this a much less stressful matter for the family. Nothing was too much trouble, and they kept us updated all the way through. Absolutely faultless service from the team, thank you so much.
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5 Sara Roddy 30th Mar 2026
So kind and caring during a difficult time. Made easier to deal with, with their help and support along every step of the way. Thank you .
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5 Helen Drew 30th Mar 2026
Excellent service from Thornalley, empathetic, supportive and efficient. Just what you need at a difficult time.
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5 Wayne Pottle 29th Mar 2026
When our mum passed they were Excellent caring and very professional even calling to see how our dad was leading up to the cremation constant communication and went above and beyond our expectations cant fault anything
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5 Lesley Murphy 29th Mar 2026
Very professional, caring and helpful, guided me through a very difficult time