Thornalley Funeral Services Ltd

5 Marcus Griggs 7th Jun 2024

Carried out everything as wished for by the family, all done in a respectful manner and with care.

5 Sarah Dennis 6th Jun 2024

I can’t put into words how grateful I am for the care and concern given to me during in the weeks leading to Mum’s funeral. Sam was amazing. 
Thank you so so much. 
Sarah

5 Daniel Goldsmith 3rd Jun 2024

We couldn't have asked for a better team to support the family with our Dads final memories. Down to the smallest gestures and details Dean and the rest of the Thornalley team were one step ahead of us to make everything as nice as possible.
Thank you to all x

5 Keryn Middleton 3rd Jun 2024

A totally professional Company from start to finish, regardless of staff hierarchy. Empathetic staff without being patronising, kept us informed at all times and even when we turned up without appt managed to accommodate our needs. Dean called on the morning of the funeral to make sure we were all ok and if we still had any questions - 8.30am!
They did a 'drive past' outside the care home where mum last lived so that the residents could pay their respects. We expected a drive around the horseshoe shaped road and for the family cars to join the procession behind the hearse but instead Dean (funeral director) exited the hearse, walked in front of it past the residents and bowed to them and the coffin then escorted the hearse past the family members waiting to join the cortege.
At the crematorium, everything was explained to the family members that were going to carry the coffin and the whole programme ran smoothly and without incident. Hopefully they will stay as an independent Company and continue to give this first rate service.

5 Marc Curson 2nd Jun 2024

Friendly, understanding and an Excellent service. I would highly recommend Thornalley 

5 Michael Slattery 2nd Jun 2024

TFS have done it all before and take care of every little detail with sensitivity and dignity. Every "what about this and "what about that" you wake up worrying about has been taken care of and if not, they will sort it out!
Their service could not have been better.

Michael S

5 Eileanora Ni Charthaig 1st Jun 2024

Very professional , thoughtful and efficient . 
They helped make the day special and respectful for Libby. 
Tracie was lovely to deal with as was Chris and all the team. 
Ray of course is flawless. 

5 Josh Stepney 31st May 2024

Nichola and Peter were amazing from start to finish. They answered every question we had and made all the arrangement for my mum's funeral. The celebrant they recommended, Nicole, couldn't have been better. A big thank you to Nichola, Peter, Dean and Nicole for making this difficult time just a little easier to deal with.

5 Alison Bogle 28th May 2024

From the initial phone call we knew we were in the very best of hands. Thornalley went above and beyond what we expected of them and were always professional and empathetic.

5 Dawn Seeley 28th May 2024

I am more than pleased with the excellent Funeral Service, the staff are very helpful and Ray was more than happy to help in anyway, highly recommend this Company. Believe me you could not wish for a better friendly service than Thornalley Funeral Services. Thank you so much.

5 Carole Splude 27th May 2024

Liam was  very understanding and considerate from our initial chat right through to the day of the funeral.  He is a fantastic member of the team.  
On the day of our funeral the whole team was very discreet, respectful and professional. 
We couldn’t be more happy with how we were dealt with, through such a difficult circumstance.   

5 Monika Shove 27th May 2024

We were met with genuine compassion and dignity from the first meeting right up to the day of the funeral.
I felt 'looked after' and it helped enormously. 
All our wishes were taken into consideration and it helped make the final 'good bye' a serene but also joyful event. 
Thank you to all of you.

5 Ginny Pardon 26th May 2024

From the first time going to Thornalley of Swaffham we were met by Nichola she was such a lovely caring lady ,we sat down a went through the list of our needs she then
phoned the Gt Massingham church warden and the funeral was booked that first day. If we had any queries we just had to phone and they were sorted. The funeral itself went like clockwork with Peter and his staff.

we can't thank them enough for everything they have done from start to finish

5 Barbara Fletcher 25th May 2024

Caring and efficient from
Start to finish with all the staff 
Nothing too much trouble 
Impeccable 

5 Tracy Winters 25th May 2024

Mum arranged her funeral plan with Thornally in 2015, such a wonderful gift for us at this difficult time. The superb staff at Thornally went over the details with us to make sure mum had the service she requested. Everyone we met and spoke with were super helpful, empathic, and understanding.
The environment was perfect, calm, considered, attention to detail, and the chaple of rest was beautiful.
The support offered from the moment I called right through to aftercare for the whole family was excellent.

5 Joanne Taylor 25th May 2024

Thornalley funeral service were amazing, so kind and helpful and also supportive throughout, the funeral for my Mum was beautiful and they helped make it possible.

5 Sally Fox 24th May 2024

Sadly over the past years have needed to work with several funeral directors. I found Thornalley’s to be outstanding in every aspect. Their attention to detail was remarkable. The care and compassion was superb. Nothing was too much trouble and the team went above and beyond to make sure everything went to plan. Thank you. 

5 Roger Colman 24th May 2024

I would like to thank everyone at Thornally Funeral Services for the high level of professionalism and compassion recently when arranging my Mums funeral. They took a weight of my shoulders and have become a trusted advisor.

5 Derek Angus 24th May 2024

Your excellence made this into a very special day.l don't have any more word's other than thank you so much.
Derek Angus

5 Joyce Malkan 23rd May 2024

Excellent. Thank you.

5 Doreen Holman 22nd May 2024

Thoroughly professional service from the entire team. Eased the anxiety of arrangements, by providing a sense of a methodical, caring and subtle control of such a sensitive situation.

Our sincere thanks go to Thornally Funeral Services.

5 Nicholas Roper 21st May 2024

We were very pleased with all the arrangements. The staff we dealt with were most kind and helpful and we were particularly appreciative of Andrew's sympathy and support throughout. Thank you.

5 Susan Thorn 20th May 2024

It was a small funeral for Brian but as usual Andrew and his team pulled out all the stops. Thank you.

5 Tracey Sharp 20th May 2024

Fantastic level of service from start to finish with so much dignity and respect shown at all times. An extremely difficult period for the whole family was made more bearable by the professionalism and kindness of the whole team at Thornalley. Thank you.

5 Robert Clarke 19th May 2024

Andrew and his team were fantastic throughout the whole process. Everything went off smoothly on the day. Thank you all for your efforts and really appreciate all you’ve done. Bob