Thornalley Funeral Services Ltd
2669 reviews
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5 Paul Ward 29th Jan 2026
The team at Thornalley handled all of the arrangements for my dear Christine.
Everything was explained and guidance given where I needed it.
Nothing was too much trouble and they handled the service with genuine respect and support.
I can’t speak highly enough of them.
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5 Barbara Stephenson 27th Jan 2026
Thornalley Funeral Services are simply the best. I cant thank all the staff enough for being so very kind and caring.
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5 Wayne Gomersall 27th Jan 2026
We recently used Thornalley Funeral Directors in Dersingham, and I cannot speak highly enough of the care and professionalism we received. From the very first conversation, Sam was our main point of contact, and he guided us through every step with genuine compassion and clarity.
Nothing ever felt rushed or confusing — Sam made sure we understood each part of the process and always took the time to check in, answer questions, and offer support when we needed it most. His calm, respectful manner brought real comfort during a difficult time.
The entire team at Thornalley showed the same level of dignity and dedication, but Sam’s kindness and attention to detail truly stood out. We are deeply grateful for the way he helped us honour our mum.
I would wholeheartedly recommend Thornalley Funeral Directors to anyone seeking a service that is both professional and sincerely caring -
5 Jane Purt 26th Jan 2026
Professional, sympathetic staff. All our wishes and requests were accommodated without question. You have organised 2 funerals in the last 18 months for us and we have had exemplary service.
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5 Sheila Longstaff 26th Jan 2026
The caring service we received was exemplary. The funeral went very smoothly from the initial organization to the actual day and I felt very at ease with Sam who really looked after everything on the day. Thank you Thornally a truly professional family firm.
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5 Andrew Symonds 26th Jan 2026
As always, a completely personal, comforting, and reassuring service from beginning to end. Thank you Ray, Andrew, and all the wonderful team.
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5 Katherine Raithby 24th Jan 2026
We cannot thank Nicky and Sam enough for their care, compassion and professionalism in arranging all aspects of our mum’s funeral. We felt supported and cared for throughout and very reassured that mum was in excellent hands. Would recommend without reservation. Thank you.
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5 Richard Hayes 24th Jan 2026
Caring, professional service.
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5 Doreen Symonds 24th Jan 2026
Fabulously well directed and supported at a time we didn’t know what we were doing due to our high emotions. Very grateful.
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5 Sally Dearden 23rd Jan 2026
The Attendants who collected my Husband from our home were respectful and dignified and very kind. The Funeral Director Sam and Nicky couldn’t have been more helpful and sympathetic and were so respectful.
An excellent service -
5 Patricia Gilson 23rd Jan 2026
Thornalley Funeral Services conducted my husbands funeral with dignity care and professionalism.
From my first phone contact, until the final moments of the day itself, the whole
family were guided and cared for in every way.
We are extremely grateful to them for making the whole experience dignified and positive.
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5 Robert Croxford 22nd Jan 2026
The entire team were fabulous. They looked after us throughout, held our hands and guided us through everything.
Thanks so much for everything.
Robert -
5 Keith Gravett 21st Jan 2026
Andrew and his team were extremely supportive once again, dealing with my Mum's funeral, just a month after my Dad's funeral. Their care, compassion and attention to detail is second to none.
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5 Julie Cock 20th Jan 2026
Peter and Nichola were fantastic. They supported us through the whole process and kept us informed of progress. Everything was smoothly run. Peter was very stately walking in front of the hearse and had great presence. Nichola responded promptly and caringly to every request we had including ordering the memorial jewellery items. We cannot say how pleased we were with them both.
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5 Samuel Arnold 20th Jan 2026
i thought the people was respectful and kind and caring, very helpful, over this emotional time and had compassion many thanks and kind regards
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5 Robert Nicholls 19th Jan 2026
Unfortunately this is the third time I have had to use Thornalley in just over 12 months. I cannot praise them enough, in particular Sam, his professional yet compassionate conduct is above and beyond . Nothing is too much trouble and it takes away some of the stress at a time when you need it most. Thank you
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5 Kim Jennings 19th Jan 2026
Everything was very professional, showed kindness & very attentive, made the day easy for us all , Thank you very much to you all x
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5 Polly Coyle 19th Jan 2026
I couldn't have asked for a more perfect service from them. My family & I were treated with sympathy & respect as was my late husband Tony. They treated Tony as if he was still alive which I found so touching. Nothing was too much trouble for them, with Sam, the funeral director even telephoning me on occasions to check that I was ok. I would wholeheartedly recommend their services to anyone. Thank you Thornalley from the bottom of my heart.
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5 Patrick Duhig 17th Jan 2026
Wonderful personal service
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5 Carole Dilks 17th Jan 2026
I am pleased to provide Thornally Dersingham with the highest possible recommendation. Throughout the process of organising the arrangements of my late husband, they were attentive, supportive, empathetic and extremely thorough. Thank you Sam and all the team for everything that you have done for our family at this difficult time.
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5 Barry Flinders 17th Jan 2026
Sam and Nicki was fantastic with the respect and knowledge of how to look after my wife and myself through a terrible traumatic time after my wife passed just shy of Christmas.
There dedication was out standing and I can not thank them enough.
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5 Peter Ward 17th Jan 2026
Ray did an excellent job of arranging our mums funeral, my Dad was more than pleased with how everything was done and also the fact that Ray dealt with it personally. We couldn’t have been more pleased with how everything went and the great and thoughtful send of for our mum.
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5 David Robins 16th Jan 2026
Such lovely caring people
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5 Stephen Keal 16th Jan 2026
Excellent service provided.lovely caring attitude
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5 Nicola Reed 15th Jan 2026
A professional, thorough and caring approach; I couldn't have asked for more.