Thornalley Funeral Services Ltd
1948 reviews
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5 Wendy Beale 12th Oct 2023
Special thanks to Sam and Nicky for their exceptional funeral arrangement, for their kindness and understanding under difficult circumstance, and Sam's support on the day
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5 Lisa Cawkill 12th Oct 2023
During an especially difficult time everyone at Thornalleys offered such kindness, compassion, understanding & support, whilst professional & respectful at all times and their attention to detail is outstanding, most of all we genuinely felt they cared, they're a wonderful example of a local, family owned business, and I can't thank them enough.
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5 Ian & Linda Peberdy 12th Oct 2023
We couldn’t recommend Thornalley’s enough. The whole team were respectful and kind at such a difficult time.
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5 Tina Castleton 10th Oct 2023
Execellent thoughtful and compassionate outstanding attention to every detail Thank you
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5 Anne Smith 10th Oct 2023
Every Funeral is personal, unique and special and every family wants to do their best to honour their loved one in the most befitting way.
From my initial contact with Nicky in the Dersingham office I felt very much listened to and supported.
Both her and Sam did everything they could, in the most helpful, caring and professional manner, to make my Mother’s funeral a loving and memorable occasion.
I will always remember their kindness.
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5 Anita Burge 9th Oct 2023
Xx
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5 John Cooper 9th Oct 2023
From the beginning when my aunt died to when the funeral took place Thornally offered the best service possible whilst also being very kind to all of our family in such a testing time. I couldn’t recommend them enough.
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5 Kim MacLachlan 7th Oct 2023
Excellent service from the first contact, compassionate, empathetic, professional, efficient, no detail overlooked. You felt completely supported and reassured that your loved one was in the very best hands.
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5 Susan Lane 6th Oct 2023
We are so grateful to you for looking after us so well from start to finish. Your compassion and care for my Dad and for our family before, during and after his funeral have been amazing. Thank you for being special.
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5 Graham Withers 6th Oct 2023
These people could not do any more for you made our day the best it could ever be
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5 Jane Cobb 5th Oct 2023
Beyond excellent !
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5 John Beirne 5th Oct 2023
We were so impressed with the service provided by Thornalley Funeral Service we could definitely recommend them. We were treated like a family friend and not a customer. Nothing was too difficult for the team to arrange or sort out. All options were discussed and nothing was forced upon you. The journey from initially visiting Thornalley's to the funeral service was impeccable. The whole team were friendly, courteous and sincere. Their standards were meticulous and the attention to detail was faultless. Thank you for the effort you all put in, and making the send of a majestic occasion.
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5 Linda Bostrom-Wick 5th Oct 2023
I couldn’t have asked for a better service for my dad he was looked after brilliantly and Sam and Nicky and all the staff looked after me and my mum was brilliant I would recommend them every time and they look after the love ones left behind was so lovely so a very big thank you from my mum Mary and me Linda x
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5 Margaret Steward 5th Oct 2023
Everything I asked for was done and the funeral passed very smoothly. I hope not to have to arrange another funeral but if I did it would be with Thornalley.
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5 Michael Tunmore 2nd Oct 2023
The team at Thornalley Funeral Services have the experience, and take the time to get to know the families they are helping through a difficult time. The first time we entrusted them with arrangements for a family member, they were so understanding and efficient that we asked them to help us all set-up our funeral plans. Least week was my Mothers funeral, the service provided only reaffirmed our decision to put our trust in Ray, Andrew, their family and team.
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5 David Fysh 2nd Oct 2023
A very lovely service and incredibly nice staff willing to go the extra mile.
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5 Melanie Willoughby 1st Oct 2023
Several of our family have used Thornalleys and I have always been impressed by them, so they were a natural choice for my loved one's funeral. Thornalleys provided an excellent service at every stage. Their care and compassion, for my loved and myself, was second to none and I felt very well supported through a very difficult time.
I am very grateful to everyone at Thornalleys for everything they have done and would not hesitate to recommend them to anyone else. -
5 Ann PItt 1st Oct 2023
Everything was done very professionally right from the start ,Peter was very helpful and not pushy nothing was to much trouble,and also for introducing us to Nicole who conducted the service for John .I would not hesitate to recommend you
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5 Valmai Drennan 1st Oct 2023
We could not have received such excellent care from anyone else. Such caring attentive people who thought about everything, right down to the smallest detail. Well done and thank you so much xxx.
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5 Neil Drake 1st Oct 2023
Fantastic service caring and professional Andrew and his team are in my opinion the best at what they do.
As a family losing a loved one, the care you receive is totally above and beyond.
Can not thank Andrew enough horrible time made perfect by the team -
5 Paul Dunning 25th Sep 2023
Ray and his staff were excellent - kind and professional throughout the process. I couldn’t recommend them more highly. Thanks for everything you’ve done.
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5 David Fagan 25th Sep 2023
The initial booking with Tracy was very informative and helpful and subsequent calls with Dean were also helpful. The actual funeral at the crematorium was as we had asked, short and to the point and again Dean excelled on the day.
The whole business made things easier for us all.
Thank you -
5 Mandy Smith 25th Sep 2023
We would like to thank everyone at Thornalley’s Funeral Services who were so helpful and supportive throughout. Everyone went above and beyond to make sure that our very sad day was special for our Dad.
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5 Michael Forbes 24th Sep 2023
Compassionate and understanding, made a really tough time easier.
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5 Anita Dilks 24th Sep 2023
Very professional, every request made was carried out with understanding, kindness, and care.