Thornalley Funeral Services Ltd
2608 reviews
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5 Sam Oughton 6th Jul 2025
Everyone was so kind, compassionate and helped us through each step. Thank you
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5 Geraldine Dennis 5th Jul 2025
Andrew and team go the extra mile, so much care and attention given, to family. Thank you
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5 Denise Howard 4th Jul 2025
Very impressed how you all dealt with my aunties funeral , you were all more than willing to help when o needed
Many thanks Denise -
5 Jeffrey Slater 4th Jul 2025
outstanding in every aspect ,attention to detail was perfect from the first contact right until the final journey ,we were treated with the upmost care and respect
thanks Jeff and Georgina -
5 Carl McNeill 30th Jun 2025
Brilliant service. Attentive staff. A real personal touch.
Thank you for making the big day run as smoothly as possible and for all the help you gave along the journey.
I can’t recommend Thornalley Funeral Sevice enough.
And a huge thanks to Ray for keeping Mum’s wishes alive.
And all the best to you, your family and the team of staff.
Many have commented that’s it’s the best funeral they’ve attended. Thanks again. -
5 Kevin Miller 30th Jun 2025
Extremely good service, would certainly receive
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5 Joanna Branham 30th Jun 2025
Excellent service . Made organising very simple and nothing was too much trouble . Andrew was kind caring and very helpful .
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5 Michael Teasdale 30th Jun 2025
Always the best service from Sam and Nicky
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5 Sarah Maultby 29th Jun 2025
Sam at the Dersingham Thornalley's Funeral Services was kind, thoughtful and caring throughout. Gently leading us through the process and arrangements we needed to make after our Mum died. He kept us informed with the plans and progress and gentle reminders of things we had to organise in the lead up to the funeral.
Everything went really smoothly on the day, Sam, expertly guided us through, even my relatives and fellow mourners commented on how impressed they were by the funeral director! Thornalley's Funeral Service was recommended to us by a dear friend and we are very happy to recommend them to others. -
5 Susan Wraith 28th Jun 2025
Myself and my family could not have had any better service from Andrew and his team at thornallies, they should dignity and compassion at the loss of my Dad , they made the whole experience much easier knowing that they were all supported in this time.
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5 Nick Barker 28th Jun 2025
Andrew and all his team have been amazing through our families toughest times
Can not recommend Thornalleys enough
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5 Angela Spencer 27th Jun 2025
Me and my family were very impressed from our first meeting with Nichola, Peter too, everything was made easy and if I had any questions they were answered professionally by either of them. I couldn’t have wished for better funeral directors than Thornalleys.
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5 Susan Harris 27th Jun 2025
Sam and the team were fantastic- from the initial point of contact, to collecting my mother in the early hours, to conducting the most beautiful and simple service, I can’t fault them.
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5 Rita Picton 27th Jun 2025
Couldn't have asked for a better or thoughtful and caring service. Thank you all.
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5 Melanie Watson 23rd Jun 2025
Everyone at Thornalley helped to made my Mums funeral go so smoothly.
Nothing has been too much. They are so friendly and always at the end of the phone if you need them.
We have used Thornalley quite a few times in the last 20 years and will continue using them.
Thankyou for being so caring. -
5 Joanna Hopp 23rd Jun 2025
Thank you, for your kindness and for not being too formal. I appreciated the more friendly and relaxed approach.
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5 Liam Cawston 22nd Jun 2025
As a funeral director myself at Thornalleys and having to organise Albert's funeral,and lead him to his last resting place. I can honestly say how lovely all my work family have been to me over the past few weeks, and supported me to make Albert's life a celebration. A big thank you to Andrew and Ray, Andy and Richard for what you did on that night, Traci for helping me to arrange, Dean for being just you and Nicole Turner for putting together a perfect service.
Also to everyone who came to the service and lined the streets of the QEH! -
5 Jason Cooper 21st Jun 2025
Nicola and Peter at Thornalley Swaffham were absolutely superb - extremely helpful and able to offer great advice and guidance whilst being caring and considerate. They were organised with clear, communication throughout to keep us informed of what was required and was happening at all times which ensured that everything ran like clockwork on the day. Fantastic service which we were completely satisfied with and would thoroughly recommend them.
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5 Shane Martins 19th Jun 2025
From first contacting TFS Dersingham, Sam and his team have provided an exceptional service. With compassion and care, the whole process was explained and administrative guidence given.
Sam listened to our thoughts, and with his wealth of experience delivered a celebration of our mums life far beyond expectation, and made a difficult time a little more bareable.
First class service, second to none.
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5 Caroline Jaggard 16th Jun 2025
At one of the worst times of your life you really could not ask for more. Ray Thornalley did Mum proud. All the staff at Thornalleys were kind compassionate, friendly. Just what you need, felt supported every step of the way.
The best care for you and you're loved one. -
5 Mark Hamilton 16th Jun 2025
Andrew and his team did a very good job supporting us through my dad’s funeral.
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5 Judith Bishop 15th Jun 2025
Fantastic service provided so helpful and considerate looked after dad and family with use kindness
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5 Sheila Oliver 15th Jun 2025
You all worked so hard on our behalf. I couldn't have asked for more understanding and kind people to have given Martin the send off he deserved and would have also loved.
Thank you all so very much. -
5 Lisa Wise 15th Jun 2025
Outstanding professional service
Everything was just perfect for my Mums send off.
Thank you all so much. -
5 Steve Axham 14th Jun 2025
What you need from a funeral director is for them to deal with everything for you so as to take away any unnecessary additional stress. You want them to be proactive but also available when you need help & to respond to communication quickly. On the day, you want them to be quietly organised & take care of everything for you.
We cannot thank Thornalley's enough for how they went about these things following the passing of our dear mum & for their thoughtful attention & impeccable service.