Thornalley Funeral Services Ltd
2860 reviews
-
5 Margaret Riches 18th Oct 2026
Everyone has been kind,helpful and very supportive.
I would recommend your services to anyone.
Thank you for making the day run very smoothly. -
5 Alan Clark 18th Oct 2026
The service that Andrew and his team provided goes beyond words and expectations, Thank you so much.
-
5 Maureen Wolfe 18th Oct 2026
From start to finish we received a very kind, patient and appropriate service, guiding us through the process. Nothing was too much trouble . A truly professional service which gave us confidence that everything would go to plan on the day without any worries
-
5 Lynda Dunn 17th Oct 2026
This wasn’t the first family funeral arranged by Thornalley Funeral Services for a reason.
I cannot recommend this family run service enough. Every member of staff is calm and compassionate, professional and respectful. When the worst has happened, they take the time to call regularly and check how the family are doing, ensure everyone understands the process and nothing is too much trouble. We cannot thank Thornalley Funeral Services enough - excellent from start to finish. -
5 Elizabeth White 17th Oct 2026
Thank you to Sam and Lorraine in Dersingham and all the Thornalley team for guiding our family through these last 3 weeks. During such a heartbreaking time they have always been so kind, considered and caring and made sure everything was just as we would like. With many thanks also to Claire the celebrant.
-
5 Lorraine Charge 16th Oct 2026
From the first telephone call to the last meeting they were professional and dignified but also showed caring and compassion to me on the loss of my husband
-
5 Martyn Livermore 13th Oct 2026
A caring,discreet and professional service delivered by very kind and sensitive staff.
The process was managed in a sensitive and positive way,every question answered ,and every request handled quickly and courteously. All of which meant our family could focus on dealing with our loss knowing the funeral was in good hands.
I would recommend Thornalley Funeral Service without hesitation or reservation. -
5 Carol Watson 13th Oct 2026
Very satisfied with Thornallys when it’s my turn that who my family will be ringing
-
5 Janet Mick 12th Oct 2026
From my initial visit through to the funeral service the whole team especially Sam were very considerate and sympathetic to us as the family. At every step they kept me informed and explained the process clearly and with patience and understanding.
-
5 Angharad Jessop 12th Oct 2026
Dearest Ray, Andrew and the rest of the amazing team. Thank you so very much for making such a difficult situation so easy to navigate. It shows how by using a family run business the family of the deceased are enveloped with love and care, alongside compassion. Matthew and myself cannot thank you all enough. With kindest regards Angharad and Matty
-
5 Andrew Clarke 11th Oct 2026
Impeccable service from beginning to the end. Everyone I came across was polite and caring. Excellent job Andrew.
We all know now why you are the best. Thank you! -
5 Gary Delaney 10th Oct 2026
Very good service and very helpful and understanding and very good advice on things related to a lot of things such as paper work excellent .
-
5 Jasmin Stockwell 10th Oct 2026
The very best service, went above and beyond for Jessica’s final journey.
Showed compassion and great care.
Thank you from the bottom of my heart xx -
4 Peter Holt 10th Oct 2026
The regular contact, both before and after the funeral service, elevated the quality of what we received from a very efficient business to a very valued support from people who cared. Little wonder TFS has such a high reputation in West Norfolk. They are the best and I thank and thoroughly recommend them.
-
5 Jolita Burke 10th Oct 2026
I cannot thank the funeral directors enough for the incredible care, kindness and compassion they showed us during the most heartbreaking time of our lives.
From the very first moment, they treated us with such warmth, understanding and genuine respect. Nothing was ever too much trouble, and every little detail was handled with thoughtfulness and professionalism.
Losing my husband has been the hardest thing my family and I have ever faced, but their support made an incredibly difficult time that little bit easier. They guided us through every step with patience and sensitivity, making sure everything was exactly as we wished. -
4 Carole Willis 9th Oct 2026
We found the team to be very compassionate and they gave us great support and advice. Thank you x
-
5 Hilary Rhodes 9th Oct 2026
Highly professional, kind and caring throughout
-
5 Lisa Gregory 8th Oct 2026
Where do we begin .. from the moment we walked into thornally’s in Dersingham after arranging an appointment we were greeted by a lovely man called Sam , Sam made us feel so incredibly welcome and at ease and listened to us talk about the loss of my brother and my parents son building up a picture of him and what he was like as a person .
Sam guided me /us every step of the way as to what was going happen next and we were reassured we could call at anytime if we / I needed any help or to talk ..
sam was so very kind respectful dignified right from the very beginning to the very end ..
Lorraine was incredibly supporting too and said to always call them if we needed them if we were unsure of anything or just go talk they were there .. again such a kind respectful lady
Thornally’s are simply the ‘elite’ providing excellent service in such dignified kind manners
When it came to the day we had such incredible support by Sam who took Such a professional approach and lead and guided my children and other family members to carry my brother …
Sam and other staff were impeccably dressed and the funeral car simply spotlessly clean …
Sam and Lorraine such lovely people , who right from the very beginning put their hearts into everything that they said and done …
Thank you thornally , Sam of course particularly from the very bottom of our hearts
We simply cannot thank you enough
-
5 Carolyn Saddleton 5th Oct 2026
The service we received from Thornalley Funeral Services in Kings Lynn was professional with a personal touch. From the moment we contacted them they were compassionate and supported us knowledgeably through a difficult time. We cannot thank them enough!
-
5 Suzanne Eke 5th Oct 2026
EXcellent service very caring and compassionate people.
-
5 Nicola Howard 5th Oct 2026
Excellent , professional and very caring service from Ray and everyone throughout.
-
5 Derek Rudland 5th Oct 2026
Very professional service from start to finish A huge thanks to the whole team done my Mum proud
-
5 Julie Graham 4th Oct 2026
I can't thank Thornalley Funeral Services enough for the compassion and kindness shown to me personally. Throughout the most difficult times, the team has been understanding and considerate, offering support and answering questions. They really were a solid shoulder to lean on.
On the day of the service, they were reassuring and totally professional so that the ceremony itself progressed seamlessly. I have no hesitation in recommending their services to others who have lost a loved one. -
5 Linda Overton 3rd Oct 2026
They were exceptional at this difficult time, so kind & helpful in every aspect and the funeral day ran perfectly, nothing was too much trouble for them, in contact with me all the time ..
-
5 Anna Carter 2nd Oct 2026
The care, respect and helpfulness shown by the team at Thornalley’s was wonderful. Thank you.