Thornalley Funeral Services Ltd

5 Alan Bridger 19th Jul 2026

Excellent friendly and caring company I would recommend them to everyone thank you for being so kind and helpful

5 Andrew Wheeler 19th Jul 2026

We would like to express our sincere thanks to everyone at Thornalley Funeral Services for the outstanding care, kindness and professionalism shown to our family throughout the arrangements for our mum’s funeral.
Having lost both of our parents within such a short space of time, this has been one of the most difficult periods of our lives. From our very first meeting through to the funeral itself, every member of the team treated us with genuine compassion, patience and respect. Nothing was ever too much trouble, and every question or request was handled with understanding and sensitivity.
The funeral service for Mum on Thursday was beautifully organised and carried out with absolute dignity. Everything ran seamlessly, allowing us to focus on celebrating Mum’s life and saying our final goodbye. The attention to detail was exceptional, and it gave us great comfort knowing that every aspect had been taken care of so professionally.
A special thank you to Helen Drake, whose warmth, kindness and beautifully delivered service captured Mum perfectly. We are also incredibly grateful to Ollie, Jason and everyone behind the scenes whose hard work and support helped make such a difficult day a fitting and memorable tribute.
Thank you for helping us give Mum the send-off she truly deserved. Your compassion, professionalism and genuine care will never be forgotten.

With heartfelt thanks,


Andy, Pete, Carrie, Emma and all the Wheeler family

5 Leslie Warnock 18th Jul 2026

Your service was excellent from start to finish.
Would recommend your establishment to anyone in the inevitable position having to cope with the loss of a love one.
Thank you.

5 Shayne Canham 17th Jul 2026

Professional and compassionate with attention to every detail. I have used Thornalley Funeral Services for both my mum and dad and could not recommend them enough. At one of life's saddest times, they take away all the stress. At my dads recent funeral, it started with a visit to Traci who just organised it all, taking away all the worries. I visited my dad and he was made to look at peace... something I really needed to see. Andrew took over and was like a virtual hug for the whole ceremony. His professionalism had no bounds.

5 Geoffrey Chapman 17th Jul 2026

You gave my mother a wonderful send off.
You made mums day that little easier for us as a family, we knew mum would be taken care of and would be given the upmost dignity and respect.
Thank you so much!
Love from the Chapman family x

5 Roger Cummins 17th Jul 2026

Absolutely fantastic service. I wanted a very basic service at the Crematorium, no frills. Nothing was too much trouble.
Highly recommended.

5 Julie Belding 16th Jul 2026

Andrew, Lorraine and the whole team at Kings Lynn, were so professional and sympathetic to our needs, nothing was too much trouble during a difficult time. 

5 Ivan Bargewell 15th Jul 2026

All of the staff at Thornallys funeral service in Kings Lynn, could not have done anything more or better in our opinion .
From the very first phone call to the receptionist, informing them that my mother had passed, and all of the procedures thereafter, the care shown to my mother, the reassurances, the helpfulness with organisation of the service and advice given etc, all the way through to and including of the day of the funeral, the service we, as a family, received from them was exemplary.
Even the check in phone calls to see how we were coping was certainly not expected but gratefully received.
Everybody we dealt with was kind compassionate and professional and as a family we could not have thanked them enough for the care and service that was given throughout to all of us.
Thank you, on behalf of all of the family.
Kind regards
Richard Bargewell.

5 Tina Woods 12th Jul 2026

Traci from Thornalley was very helpful.. answered all my emails..quickly.. helped me with getting through this terrible time with compassion & kindness .. thank u Thornalley

5 Lesley Louth 12th Jul 2026

The whole team were Friendly, Professional & Sympathetic. 
Always available to answer any questions we had. Would definitely recommend Thornally Funeral Services. 

5 Christine Warren 12th Jul 2026

Sam from the dersingham office was very kind and kept me informed every step of the way what was happening. Although this was a private funeral I still felt very involved.

5 Carol Lund 11th Jul 2026

Right from the first visit to Thornalley we was treated with respect and care nothing was to much for them all our wishes was granted and the understanding of our feelings was considered and catered for with many thanks Carol

5 Gail Gordon 9th Jul 2026

From the first call onwards, we felt supported. Sam and Nicky went above and beyond to help my Auntie Kathy in very difficult circumstances.
Always friendly, always professional.
I would not hesitate to recommend them .

5 Richard Hayes 9th Jul 2026

Friendly, compassionate and professional team.  I was kept updated on all aspects of the preparations, and felt completely confident that everything would go well.  First-class service and support.

5 Marjorie Tims 9th Jul 2026

Andrew and the team at Thornalley and Helen the Celebrant give the best care and personal attention to make a difficult occasion as easy to bear as possible.

5 Kerry Newton 8th Jul 2026

Although we chose an unattended cremation for my dad, the care, compassion, and professionalism shown by Thornalley Funeral Services throughout the process were exceptional.

From our first contact, they treated us with kindness, respect, and understanding, making a difficult time much easier to manage. They explained everything clearly, kept us informed, and handled every detail with dignity and sensitivity.

Knowing that my dad was in such caring hands gave our family real comfort and peace of mind. We are truly grateful for the support we received and would highly recommend their services to anyone looking for compassionate and professional funeral care.

Thank you for everything you did for our family.

5 Gary Starling 6th Jul 2026

A first class level of service from Sam, Nicky and Jason. They very professional, the order of service was very well designed and they were very supportive throughout.

5 Helen Lomas 6th Jul 2026

In the most heartbreaking and difficult of times the empathy, kindness and professionalism shown by Andrew and all staff at Thornalley was greatly appreciated. Thank you for looking after our Dad. 

5 Jennifer Smith 6th Jul 2026

All the staff were friendly and professional at all times , any question how ever small was answered willingly and helpfully . 
Felt like everything was handled by them even the small details , which lead to a smooth and loving ceremony. 
Many thanks 

5 Maurice Garrod 6th Jul 2026

Very professional and respectful service. Nothing was too much trouble. 

5 Jekaterina Pankova 5th Jul 2026

Thank you so much to the wonderful staff for your support and guidance during this very difficult time. You treated our family with the utmost dignity and went above and beyond to make sure everything ran smoothly. Your genuine care and attention to detail made a challenging day much easier to bear.

5 Ian King 4th Jul 2026

Excellent from start to finish
Patient and helpful and at all times empathetic

5 David Stilgoe 3rd Jul 2026

Excellent p in all departments 

5 Pamela Parren 2nd Jul 2026

Very accomplished and responsive to our requests,especially as arrangements were made at distance.

5 Craig Backham 29th Jun 2026

Everything was as directed and handled with efficiency and dignity. The service from Andrew and his team was excellent