Thornalley Funeral Services Ltd

5 Rita Picton 27th Jun 2025

Couldn't have asked for a better or thoughtful and caring service. Thank you all.

5 Melanie Watson 23rd Jun 2025

Everyone at Thornalley helped to made my Mums funeral go so smoothly.
Nothing has been too much. They are so friendly and always at the end of the phone if you need them. 
We have used Thornalley quite a few times in the last 20 years and will continue using them. 
Thankyou for being so caring.

5 Joanna Hopp 23rd Jun 2025

Thank you, for your kindness and for not being too formal. I appreciated the more friendly and relaxed approach.

5 Liam Cawston 22nd Jun 2025

As a funeral director myself at Thornalleys and having to organise Albert's funeral,and lead him to his last resting place. I can honestly say how lovely all my work family have been to me over the past few weeks, and supported me to make Albert's life a celebration. A big thank you to Andrew and Ray, Andy and Richard for what you did on that night, Traci for helping me to arrange, Dean for being just you and Nicole Turner for putting together a perfect service.
Also to everyone who came to the service and lined the streets of the QEH!

5 Jason Cooper 21st Jun 2025

Nicola and Peter at Thornalley Swaffham were absolutely superb - extremely helpful and able to offer great advice and guidance whilst being caring and considerate. They were organised with clear, communication throughout to keep us informed of what was required and was happening at all times which ensured that everything ran like clockwork on the day. Fantastic service which we were completely satisfied with and would thoroughly recommend them. 

5 Shane Martins 19th Jun 2025

From first contacting TFS Dersingham, Sam and his team have provided an exceptional service. With compassion and care, the whole process was explained and administrative guidence given.
Sam listened to our thoughts, and with his wealth of experience delivered a celebration of our mums life far beyond expectation, and made a difficult time a little more bareable.
First class service, second to none.

5 Caroline Jaggard 16th Jun 2025

At one of the worst times of your life you really could not ask for more. Ray Thornalley did Mum proud. All the staff at Thornalleys were kind compassionate, friendly. Just what you need, felt supported every step of the way.
The best care for you and you're loved one.

5 Mark Hamilton 16th Jun 2025

Andrew and his team did a very good job supporting us through my dad’s funeral. 

5 Judith Bishop 15th Jun 2025

Fantastic service provided so helpful and considerate looked after dad and family with use kindness

5 Sheila Oliver 15th Jun 2025

You all worked so hard on our behalf. I couldn't have asked for more understanding and kind people to have given Martin the send off he deserved and would have also loved.
Thank you all so very much.

5 Lisa Wise 15th Jun 2025

Outstanding professional  service 
Everything was just perfect for my Mums send off. 
Thank you all so much. 

5 Steve Axham 14th Jun 2025

What you need from a funeral director is for them to deal with everything for you so as to take away any unnecessary additional stress. You want them to be proactive but also available when you need help & to respond to communication quickly. On the day, you want them to be quietly organised & take care of everything for you.
We cannot thank Thornalley's enough for how they went about these things following the passing of our dear mum & for their thoughtful attention & impeccable service.

5 Lesley Stringer 13th Jun 2025

Everyone I came in contact was beside me and my family every step of the way. We appreciated their kindness and assistance at a difficult time.

5 Denise Hunt 13th Jun 2025

Sam and his colleagues gave a very caring and efficient service throughout this difficult time. Nothing was too much trouble and they helped me through not only the day, but the entire process. Thank you.

5 Guy Longhurst 13th Jun 2025

A very simple process, making it easy to decide what to do in a very difficult time in your personal life. not pushy or demanding. just assisting you in your choices.

5 David Costerd 12th Jun 2025

A very professional service

5 James Ross 9th Jun 2025

Helpful, respectful and very professional throughout.

At a stressful time it’s important to have people that know what they’re doing to guide you through the process for either burial or cremation.

Thornalley’s did a great job of that . I would certainly recommend them.

5 Wayne Playford 9th Jun 2025

Exceptional service,kept use up to date on every detail & were very compassionate and patient from the beginning,Carn't thank them enough

5 Sandra Stewart 9th Jun 2025

thoroughly professional and courteous as always

5 Amanda Roper 9th Jun 2025

Outstanding service as always 
Such care and compassion, makes a difficult time, a little easier to navigate 
Thank you 

5 Sarah Juggins 8th Jun 2025

Andrew and his staff were compassionate, empathetic and warm to an extent that made a sad occasion very bearable. We wanted to give our mother the most personal and perfect send off and Thornallys made that happen. I can’t thank them enough 

5 Pamela Pols 8th Jun 2025

What can I say, it was perfect in every way…I’m disabled in the mobility area and was made to feel comfortable with my slow pace.

My beloved daughter was treated with respect and care…thank you to all.

5 Teresa Poll 8th Jun 2025

No complaints at all. Care and compassion shown at all times. Listened to requests and were accommodating. 

5 Deborah Lewis 7th Jun 2025

Very professional 

Lovely staff

5 Victoria Sapsed 5th Jun 2025

Andrew, Claire and team were so helpful at such a difficult time. Their support and advice was gratefully received and resulted in a hard day going smoothly easing the pressure from me. Wonderful team.