Thornalley Funeral Services Ltd

5 Judith Elias 9th Aug 2026

We felt very cared for and supported from the initial contact, through to the day of the service. The whole team were amazing and all queries were answered promptly and with empathy. 
Thank you for everything. 

5 Nick Hunt 7th Aug 2026

I would like to express my heartfelt thanks to Thornalley Funeral Services for their professionalism, care and compassion during the difficult time of arranging my dad’s funeral. From start to finish, they treated my family with kindness, dignity and understanding, making an incredibly difficult time that little bit easier. I am truly grateful for everything they did and would highly recommend their services to anyone in need.

5 Hollie Day 6th Aug 2026

We cannot fault the company or staff at thornalleys, they showed compassion, love & respect not only to us but to our beautiful daughters & family too. Traci & Liam especially where accommodating and incredible in every aspect making our experience feel very personal & like we where cared about. 

5 Gemma Worby 6th Aug 2026

My family have used thornalley for 3 beloved family members now each time the empathy and respect and kindness leading up and during has been amazing they have given my loved ones the best send off and guided me through it so well I highly recommend 

5 Toby Coles 6th Aug 2026

Great in a horrible time

5 Sarah Horsley 3rd Aug 2026

Ray & the whole team at Thornalley’s Kings Lynn were absolutely brilliant! They were so kind and supportive. 
I wouldn’t want to use anybody else 

5 Maglin Fernandez 3rd Aug 2026

Thornalley conducted my husband's funeral with respect and dignity. The whole process was organised with precision and that left me stress free and calm.
Peter had the most gentlest of voice and he was so easy to speak to.

5 Hayley Mead 2nd Aug 2026

Excellent service from the very first contact. Nicky was kind, empathetic and helpful throughout, keeping me informed constantly without being in the slightest bit intrusive. Would not hesitate to recommend. 

4 Priscilla Greenwood 1st Aug 2026

Good communication, kind and caring approach from staff, flexible with arrangements 

5 Martin Hole 1st Aug 2026

It was a pleasure to be in there hands,from start to finish they made a very emotional time much easier to handle I would strongly recommend them to anyone

5 Lynne Sunderland 30th Jul 2026

Thank you so much to all the team at Thornalley Kings Lynn.  Your kindness to us and respect for Mum was exemplary.  We were in safe hands.  Everything was so organised and you kept us informed sensitively throughout the difficult time following bereavement.  

5 Daniel Beck-Greeves 27th Jul 2026

The service was excellent and can’t thank your staff enough very well run business and to a very high standard which is why I can’t thank you enough for what you did for mum . Thank you so much.

From Dan and Demi Beck -Greeves 

5 Ruth Daniels 27th Jul 2026

I am so really grateful for the care, efficiency and expertise with which all the arrangements were made. The funeral service was carried out with dignity and respect and the kindness shown to myself and the family throughout was outstanding. 

5 Byran Cole 27th Jul 2026

They thought of everything at such a sad time. 

5 Oliver Madgett 26th Jul 2026

Sam and the whole team at the Dersingham branch of Thornalley were really supportive, professional and helpful with the passing of our Dad. Would thoroughly recommend them

5 Helen Kallagher 26th Jul 2026

5 George James 25th Jul 2026

Nicky & Sam were fabulous, they gave my Mum a beautiful send off. They were kind, professional and delivered everything we could have hoped for and more

5 Heather Massen 25th Jul 2026

Excellent arrangements by this family firm, all with care, compassion and efficiency.

5 Carolyn Gautier 25th Jul 2026

The arrangements were dealt with in a very sympathetic and professional way.

5 Alison Piper 24th Jul 2026

Thank you so much for your attention to detail and your support at this difficult time. The arrangements were just as we asked. Everyone we spoke to or met from Thornalleys was thoughtful, helpful, and supportive in just the right way. This is exactly the way to do things.

5 Liz Bennett 22nd Jul 2026

The Swaffham Thornally team were professional, caring and supportive. My husband’s send off was fitting to his personality and simply beautiful. I couldn’t recommend them more. Thank you for all you have done Nicola, Peter and all the team at Swaffham Thornally

5 Charmaine Johns 21st Jul 2026

We wish to thank everyone at Thornalley for their excellent support and help with planning our mum Margaret’s funeral. Nothing was too much trouble and all questions asked were dealt with quickly. 

We would like to say a heartfelt thank you to Ray who fulfilled our Mums wish to lead her funeral.

Thank you all
Charmaine, Michael and all Margaret’s family 

5 Paul Bell 20th Jul 2026

Everyone at Thornally 's were so helpful, and very easy to deal with. Andrew called a couple of times to see how we were doing. Couldn't recommend them enough.
Thank you to everyone.

5 Nicola F. 20th Jul 2026

We cannot thank Andrew and the entire team enough for the care, compassion and professionalism they showed our family throughout one of the most difficult times of our lives.

From our very first meeting through to my stepdad Colin's funeral, they guided us every step of the way with kindness, empathy and complete professionalism. Nothing was ever too much trouble, and they made what could have been an overwhelming experience feel calm and manageable.

The funeral itself was a perfect send-off for Colin. So many people commented afterwards on how impressed they were with Andrew and his team. Watching them work was almost like watching an art form. Everything appeared effortless, yet it was clear just how much planning, experience and attention to detail had gone into every aspect of the day.

The whole team worked seamlessly together with such dignity and respect, allowing us to focus on remembering and celebrating Colin rather than worrying about the arrangements.

We will always be grateful for the support we received over the past few weeks. Andrew and his team gave my stepdad the most fitting and dignified farewell, and that is something our family will always remember.

If you are looking for a funeral director who genuinely cares, treats every family with compassion and delivers an exceptional level of service, we would recommend Andrew and his team without hesitation.

5 Michelle O'Brien 20th Jul 2026

Thankyou to everyone at Thornalley for all of the kindness they have shown over the last few weeks with My brother David's funeral.
Kind Regards,
Michelle, lee & Family.