Thornalley Funeral Services Ltd

5 Odette Ford 23rd Feb 2026

Would highly recommend, we wanted a bespoke funeral for Richard, from a picture coffin to a vintage flat bed lorry instead of a hearse, nothing was a problem, both Sam and Nicky were so accommodating.

5 Ian Davies 23rd Feb 2026

We were treated very well, and everyone at Thornalleys was friendly, professional and caring.

5 Richard Eke 23rd Feb 2026

Outstanding service throughout.

5 Joshua Brookes 23rd Feb 2026

First class service from start to finish.
Tracy at Thornalley's was also very patient with us when we were having to make all the decisions as a family about what we wanted for dad which was crucial at such a difficult time.
We also specifically requested Ray Thornalley to do dad’s funeral, we had Ray and he delivered. First class service all round basically.

5 Pamela Brown 22nd Feb 2026

Excellent communication at all stages with regular contact from Ray and all office staff before and after funeral.

5 Barbara Champion 22nd Feb 2026

Peter, Nicola and the staff at Thornalley have been absolutely superb, understanding, kind and compassionate in helping me and my sister navigate the ordeal of organising our lovely Mum’s funeral when we were so sad and raw from her passing. They organised everything, the Reverend, music and montage. They made everything so much easier to deal with. I would not hesitate to recommend them. Thank you. 

5 Gillian Swallow 22nd Feb 2026

From the day after mum died and past the day of the funeral the kindness and service from Thornalleys was excellent. The only improvement point would be the production of the order of service where we waited just under 2 weeks for first draft and were given very little time to approve before print deadline

5 James Jackson 21st Feb 2026

Excellent, I couldn't have asked for more, the service was beautiful.

5 Alison Shaw 21st Feb 2026

Thornalley were so helpful, kind and compassionate. With their help we managed to organise my sister's funeral arrangements easily despite living miles away. Ray was so kind on the day and directed the funeral arrangements with skill and sensitivity.At such a stressful time in your life you need to know that everything will be professionally dealt with by a compassionate team. Thornalley did exactly that - I highly recommend using them.

5 Edward Cooper 21st Feb 2026

Everyone dealing with my loss were respectful and helpful from start to finish. They have a great knowledge making suggestions when needed.

5 Sarah Maultby 21st Feb 2026

Sam and Nicky are professionals, they guide you through all aspects of the funeral arrangements. Keep in regular contact with updates and just check in with you to make sure you are ok. On the day, the church funeral service and burial went without a hitch. My Dad was laid to rest with the dignity and respect he deserved. Sam and his team know how to organise and conduct funerals. I totally recommend them, you will be in safe hands through a difficult time.

5 Rob Bunting 20th Feb 2026

We used Thornalley Dersingham due to the location. Our experience of saying goodbye to my wife aged just 41, was as stress free and seamless as could be. Sam and Nikki were true professionals but also very human in their care, understanding (I have 4 kids and even brought the dog to the chapel of rest!) and compassion for my situation.
My wife was well looked after and she was treated like a human throughout, refered to by her name and given the respect she deserves.
The help on the day of the funeral was spot on with no hiccups and allowed me to do what I needed to on the day without having to worry about anything.
I genuinely hope I never have to use them again, but if I did, I'd have no hesitation.
Thank you to you all.

5 Paul Hebert 19th Feb 2026

At times when a loved one has left us anything else just isn't easy from that day forward.
From the moment we entered thornalley we we're met with a lovely sense that they are here to help and make it as nice as they could under the circumstances, guided all the way and could not do enough for our father and the family.
The day of the funeral went so well very very professional and always in touch with the client if there could be six stars Thornalley 🌟 deserves it god bless you all and thank you from the Herbert Family especially dad Roger.

5 Hayley Russell 19th Feb 2026

Thornallys were absolutely brilliant all the way through. Their kindness and care is beyond measure. They were all so very kind throughout. 
Thank you to all the staff. 

5 Susan Collison 17th Feb 2026

Thank you  at Thornalley for your excellent service. Throughout the whole process of arranging my Mum’s funeral you were very caring and professional. 

5 Lorna Kirby 17th Feb 2026

Very caring. Took all the stress of organising. Such a professional service I would highly recommend. 

5 Margaret Kimber 16th Feb 2026

So grateful for the kindness from Sam during the difficult time. Thank you all.

5 Karina Goodbourn 16th Feb 2026

Our Mum passed suddenly and from the moment we first walked through the doors we was put at ease and had everything explained to us and was no pressure for anything just guidance on giving our mum the best send off and the respect they showed our mum whilst there was amazing. She was very well looked after. Thank you so much!

5 Christine Sissons 16th Feb 2026

Really happy with the service. Everything went really well. Would definitely recommend you to other people. 

5 Theresa Waddingham 16th Feb 2026

Very efficient and caring during a difficult time.  Highly recommend.

5 Tina Tostevin 15th Feb 2026

Thornalley Funeral Services provided us with exemplary care and support. They pay attention to detail. They dealt with our family with great sensitivity, patience and understanding.

5 Simon Johnson 15th Feb 2026

From start to finish the service we received was faultless.
Andrew rang at least 3 times to see how the family was. I'm sure my dad would have been proud of his send-off. Honestly can't thank them enough.

5 Francesca O'Brien 14th Feb 2026

Thornalley have been incredibly compassionate throughout the process of planning my father's funeral. 

Nothing is too much trouble for them, Andrew regularly checked in with me just to see how the family were doing.

I cannot thank them enough for being so supportive in this difficult time.

5 Jeanette Rodwell 14th Feb 2026

Thornalley funeral services are professional, caring, and very approachable if there is anything out of the norm you would like. Nothing is too much trouble and they keep you informed of every step through your difficult time. 
Being a family business also makes a difference. 3 generations working along side each other is very special. 
I would never use anyone else to look after my loved ones.

4 Sharon Bartlett 11th Feb 2026

Lynne and the team at Thornalley in Kings Lynn provided compassionate guidance at a difficult time. On the morning of the funeral, I received a follow up phone call from Andrew to confirm the arrangements. They provided an excellent professional yet caring service and supported us every step of the way. Thank you to all those involved.