Thornalley Funeral Services Ltd
1948 reviews
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5 Sharron Bloom 31st Dec 2023
All staff are very caring and cannot do enough while always very professional thankyou to you all for doing my dad proud.
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5 Mary Doran 29th Dec 2023
Hard to find words ,to say what a wonderful company.
From beginning to end. Sympathy, guidance, and advice all the way. My family and I are so grateful to them . -
5 Steven Smith 27th Dec 2023
Myself and my two daughters Emma and Lisa have never known a company to be so caring.From the moment we notified them they have been first class service. The team at Dersingham were so kind totally respectfully with all our wishes nothing was too much trouble for them.They are a credit to the company to them it was more than a job we felt they were friends and new exactly what we wanted for my wife .Got bless them for the help and support they give my family at such a sad time
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5 Sara Atkinson 27th Dec 2023
Andrew and his team provided an excellent service, I found it quite overwhelming to have so much to do and was supported throughout. I was also very impressed when visiting my partner with how he was presented, it was such a calm and peaceful process and I felt assured he was being treated with dignity and respect. Thank you to everyone involved
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5 Willow Dines 24th Dec 2023
The staff were amazing with us. We lost our baby boy and the staff were very supportive with us and patient. Thank you for everything
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5 Susan Cheyne 24th Dec 2023
Thank you excellent service
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5 Paul & Shairon Spaans 23rd Dec 2023
Outstanding Service from Sam and Nicky at Dersingham .Always available for help and advice so kind and caring . Being such a difficult time they took care of everything.The day was just perfect for what we had wanted.Thankou so much from the family xx
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5 Janet Keeley 22nd Dec 2023
We can not recommend Ray and his team highly enough .. From the initial enquiry, through the meeting to discuss Funeral details to the Service itself we were treated with utter kindness and compassion ..
No query or question was too much..
Thank you for making such a difficult time that little bit easier.. you really did help do Dad proud …
(Written by Tracy EVANS on behalf of my Mum, Janet Keeley) -
5 Robert Fear 22nd Dec 2023
Once again, The Thornalley Funeral Service proved to be 100% in every aspect of arranging our funeral. Truly masters of their trade.
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5 Jackie Wilson 21st Dec 2023
We cannot find no faults, nothing wasn't out of their way,the support was fantastic, without our sad time,would go with anyone else, appreciation as you went out of your way for a new name plaque.
Many thanks
April,Jackie, Marcus Wilson -
5 Margaret McCutcheon 21st Dec 2023
It has been a great comfort to all those who were close to Neil to have such care and consideration given to our needs and requests, some of which were not run of the mill. Neil planned his own service and it was so important to me as his mother that all of his wishes were carried out.
Thank you to all at Thornalley's
Season's Greetings from Neil McCutcheon's family and friends -
5 Julia Williams 21st Dec 2023
The service and help we had was excellent from start to finish. Everybody we spoke with face to face or over the telephone were so kind and caring. We really much appreciated that during the difficult times we have had to face. Thank you everyone xx
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5 Suzanne Pearce 19th Dec 2023
Thornalley have recently supported us to arrange the funeral of our mum. From our initial contact with them to the conclusion of their service they have been wonderful. They have contacted us regularly to update us with the progress of the arrangements and to check on our well-being following our loss.
They have been supremely professional, thorough and caring. Nothing ever felt rushed or too much trouble and it made a difficult time for us as a family so much easier.
Thank you all for your kindness and compassion in making sure our mum was treated with the dignity and care she deserved. -
5 Susan Phillips 18th Dec 2023
Thank you to Andrew, Taya and the rest of the Thornalley team for a highly professional and extremely caring service once again. We would recommend you highly to everyone.
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5 Mark Riches 17th Dec 2023
I cannot speak highly enough of the professional and sensitive manner in which Thornalley managed the funeral of my late Father, John Riches.
Sam & Nicky were excellent in everything they did and we are very grateful to them. -
5 Hannah Lightfoot 17th Dec 2023
Caring and compassionate family run business. Everything ran smoothly.
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5 David Groves 16th Dec 2023
Ray and his brilliant team were compassionate and professional from the first telephone call.
Everything was explained clearly, our wishes listened nothing was to much. -
5 Reginald Foreman 15th Dec 2023
From the initial phone call the service we received from Thornalley was compassionate, professional and very family oriented. It was very reassuring that Mum was looked after, nothing was too much trouble. Grateful thanks, especially to Sam at Dersingham.
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5 Denise Roper 15th Dec 2023
There are no words to describe how grateful I am on the service provided by this amazing team of people nothing is too much in the care of myself or my late father. I cannot thankyou enough
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5 Jane Langton 15th Dec 2023
My mother had a funeral plan with Thornalleys and as soon as she passed away they carried out all the arrangements while at the same time keeping me fully involved with the plans. My especial thanks go to Nichola, who was a sympathetic ear when I needed it. Everything went according to plan on the day; they couldn’t have done more. Thank you.
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5 Emma Christopher 14th Dec 2023
Fantastic service and support right through, Extra personal thoughts and touches that made a difference. Felt very supported and reassured through everything. Nicky and Sam always there when needed Thank You so much
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5 Christopher Tomlinson 14th Dec 2023
Thanks to Ray, Andrew and all the staff for their caring, kind and professional service and support which was ongoing throughout. We would give them six stars!
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5 Suzi Coates 14th Dec 2023
The whole team was brilliant and so caring you are the best in your business
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5 Graham Leggett 14th Dec 2023
Nothing was too much trouble. Lovely welcoming staff.
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5 Mary Rose 12th Dec 2023
Informative and caring