Thornalley Funeral Services Ltd

5 Lesa Makinson 3rd Feb 2024

Excellent so helpful especially Traci caring and compassionate under sad circumstances thank you for everything lesa

5 Michael Clitheroe 3rd Feb 2024

Kind, considerate and efficient

5 David Fagan 1st Feb 2024

Second time of using their services. Excellent service from start to finish. Happily recommend them time and again.

5 James Brighton 1st Feb 2024

We found Thornalley Funeral Services to be very professional while showing a great deal of compassion and consideration at a difficult time.

5 Barbara Andrews 1st Feb 2024

Thornalley I cannot fault in any way, they were so helpful, friendly and very smart. Always attentive to my needs making sure I was alright. Time keeping spot on. I just cannot praise them up enough. All of the above is for before during and after the funeral. They made a very sad time much easier to bear.

Thank you so much Ray and the staff.

5 Annette Lucraft-Cholerton 30th Jan 2024

The people that we spoke to were, kind,understanding, helpful,professional and friendly 😊
Thanks to everyone

5 Meria Sanderson 29th Jan 2024

Brilliant absolutely loved working with u guys again u make things so easy and wonderful thank u so much 😊

5 Colin Barrett 29th Jan 2024

Ray, Traci, and all of the team at Thornalley provided such a compassionate, supportive and professional service. Their efforts made such a difference to myself and to all of our family at the most difficult time.

Thank you, all of you, for everything you did for us, and for Jan.

5 Steven Whiting 29th Jan 2024

Superb, everything went according to plan, always kept informed. Couldn't have asked for better. Thanks

5 Robert Havercroft 29th Jan 2024

The service given by Thornalleys was everything you would want from a Funeral Director. They guided me through the whole process, this gave me great comfort during a difficult time. I can't recommend them highly enough.

Bob Havercroft

5 Alan Cross 27th Jan 2024

A very professional and caring service that helped to take a lot of stress away from the family. Guidance through procedural steps that needed to be caried out was very beneficial.

5 John Revell 25th Jan 2024

My late wife was a care worker and always told me how good she had found Thornalley so it was an easy choice for me when she died suddenly last year.
Under such horrible circumstances you really find it hard to face having to make the arrangements necessary. From first contact Thornalley were wonderful. Understanding, patient and helpful and nothing was too much trouble.
Verne, the celebrant, conducted the service with understanding and thoughtfulness and everyone said how beautiful it was.
My wife was absolutely right and I am so glad I took her advice and went to Thornalley.

5 Simon Last 25th Jan 2024

Very kind, caring and professional from start to finish. Thank you all.

Regards

Simon Last

5 Jim Hall 24th Jan 2024

A truly 5* professional service from beginning to end.

5 Diane Bouskill 23rd Jan 2024

Thank you Andrew for the reassuring manner in which you handled the funeral of our dear friend. From our first meeting with you, in which you explained all the procedures, until the last notes at the end of the funeral service, everything was handled sensitively and with unhurried support.

Thank you to all the staff with whom we came into contact - at the office, and at the crematorium - to Janet the celebrant who listened patiently to our ideas for the funeral, to those who seamlessly managed the service, the respectful handling of the coffin, the music, the photos, the readings.

We appreciated all your support in helping us to celebrate our friend's long life.

5 David Curson 22nd Jan 2024

Thornalley’s were very considerate and helpful, keeping us informed every step of the way and were very accommodating on the day when we asked for the Grandsons to bear the coffin. They were excellent 

5 Julia Oram 22nd Jan 2024

Everything was perfect, you made what is a difficult time much easier and nothing was too much trouble for you. All your staff are so helpful and professional.
Thank you

5 Carol Schlick 21st Jan 2024

All staff looked after us , at our sad Time.
Would highly recommend them.

5 Karen Emblem 21st Jan 2024

From the moment I walked into the office without an appointment the day after mother passed, I was met with professionalism, care and compassion. Nothing was too much trouble. They guided and supported and kept in touch along the way. A personal hiccup in the day of the funeral meant that some arrangements had to be changed but again nothing was too much trouble. They were faultless and showed genuine concern for me, my dad and family. 

5 Stella Owens 21st Jan 2024

Fantastic service, if I could give it more stars, I would. Friendly team and very professional. Its such a rarity to deal with a business that isn't all about profit first,these days, Thornalley are there for familys and those that are Grieving first. I Highly recommend them.

5 John Flowers 21st Jan 2024

Excellent service throughout from the team at Thornalley's - helpful and compassionate every step of the way, and very professional on the day.  Many thanks to Ray, Traci and the whole team.  Stuart Bradnam.

5 Janet Bowman 20th Jan 2024

We were very impressed with the service we received.   It was so reassuring that my husband was looked after so quickly.    Sam telephoned to confirm details and we made an appointment for the next day to meet him.   The office and staff were very welcoming and immediately put us at ease.   We were made a hot drink and Sam then explained everything so clearly and  we knew exactly what would happen. We then had  a follow up call to confirm and to make sure we were ok.
We would not hesitate to recommend your services.

5 Terry Barlow 20th Jan 2024

Due to the long distance from Plymouth to Kings Lynn all the staff at Thornalley the staff gave the family total support during our recent loss.

5 Toni Hobson 19th Jan 2024

Andrew, Tracey, Claire, Taya and the team were amazing. Our family was dealt with with compassion and kindness, keeping us up to date and guiding us through the process. They took the stress out of what was obviously a very sad occasion.

Many thanks to you all.

Toni Hobson and family

5 David Moyes 18th Jan 2024

first class from start to finish thank you.