Thornalley Funeral Services Ltd

5 Sue Smith 13th Nov 2025

The service we received  from Thornalley has been exceptional . The care and compassion they have shown to both Vicki and ourselves has been truly outstanding. They have supported us through every step with patience and understanding making one of the worst events of our lives more bearable.
Their patient suggestions in the procedures have been gratefully received to smooth the process. I can never thank them enough. I would recommend this Funeral Service to anyone.  Thanks You Thornalley.

5 Ian Chisholm 13th Nov 2025

As a relative some 190 miles away, I was so happy with the funeral organised by Sam and his team. Being so far away, a lot had to be organised on trust and the service was commented on by relatives and friends as to how wonderful it was.

Thank You Sam

5 Tracey Fisher 13th Nov 2025

Thank you so very much for the arrangements of my mums funeral
Absolutely perfect completely faultless on every level
I couldn't have asked for anymore
Excellent job by u all
Every little detail was in place & thought off so many little added touches made the day perfect.
She would have been so happy with the service & send off which took place .
Please except my sincere heartfelt thanks .
Kind regards
Tracey ..

5 Alfie Bell 12th Nov 2025

Throughout what is a really difficult time, Thonrnalleys (in particular Sam & Nicky) have offered a fantastic, empathetic and comforting service. Sam has made personally sure that our requests are seen to and has accommodated every minor detail we've suggested from our first meeting to post-service. Nicky has answered countless questions and emails I've put her way. I cannot thank them enough. I hope to not have to use them any time soon!!.. but when needs must, I will use no other Directors.

5 Michael Hopgood 9th Nov 2025

Very professional undertakers very friendly, very good service

5 Karen Wilson 8th Nov 2025

The team at Thornalleys were very professional, Caring and were there for us all the way.

Andrew kept in touch during the whole process, which was very thoughtful

They made a very sad and difficult time easier to manage.

5 Lorraine Rogers 7th Nov 2025

I cannot thank TFS enough for the compassion, professionalism, and care they showed us during such a difficult time, guiding us through every step, listening carefully to our wishes, discussing options, and providing us with the very best Celebrant, who conducted such a beautiful, personal service, and ensuring everything was carried out just as we’d hoped.

I wholeheartedly recommend Thornalley Funeral Services. They were wonderful throughout. Thank you.

5 Sarah Pitt 7th Nov 2025

Truly amazing team, looked after my mum with genuine love and care, and nothing was to much trouble.
Mum had a beautiful send off. Thank you all

5 Teresa Allen 7th Nov 2025

5*all the way , outstanding service as usual . Thank you 

5 Ian Roy 5th Nov 2025

Professional, compassionate and respectful. Thank you so much Sam and Nicky.

5 Mel Upton 3rd Nov 2025

Brilliant people at such hard time of decisions so helpful and caring 

5 Neil Williamson 3rd Nov 2025

I cannot thank Thornalley enough. Their professionalism, caring and attentiveness was excellent. Thank you again. 
Neil Williamson 

5 Alyson Johnston 2nd Nov 2025

Thornalley Funeral Directors have organised my Father's funeral for me.
I cannot thank them enough for the compassion and respect they showed me in that most difficult time.
Ray and Traci phoned me to make me aware of what was happening at every stage .
Ray even called on the day to ask if we would like Dad to have a last drive along Hunstanton seafront on the way to Crematorium .
I cannot recommend them enough.

5 Roy Pickett 2nd Nov 2025

The team at Thornalley Funeral Services were excellent from start to finish. Taking the upmost care with every detail. I cannot recommend them enough.

5 Jean Hall 1st Nov 2025

Thank you Sam and everyone at Thornalleys for your excellent care and guidance at this terribly difficult time.

5 Russell Turrell 30th Oct 2025

Absolutely first class customer service and organisation from start to finish. It was our first time at arranging a funeral and they took us through the process one step at a time. Everything was dealt with very sensitively and they took the time to phone even in the evening just to see how we were doing. You just don’t get customer service like that anymore. It’s very rare. I really think Thornally are a gem.  words can’t express how grateful we are to them. 

5 Rachael Green 30th Oct 2025

Straight forward and gentle, filled with kindness. 
Kept in touch but only when needed, respectful and not intrusive. 
We felt supported and knew we could ask anything if ever we needed to.
They made one of the worst things simple and stress free. We had every faith that all would go smoothly and it did. 
We are extremely grateful to Andrew and his wonderful team and cannot recommend them highly enough!

5 Elizabeth Gager 27th Oct 2025

I cannot praise enough ALL the team at Thornally . I, my son and daughter where treated most sympathetically and nothing was too much trouble for them even down to the smallest detail. I would recommend Thornally any day of the week.

THANK YOU SO MUCH.

5 David Coleman 26th Oct 2025

Excellent service from start to finish from Andrew and the full team. Everything explained and everything question answered with complete compassion and understanding .
Thank you to everyone at Thornalley Funeral Services 

5 Sharon Allen 26th Oct 2025

Professional and very caring. Could not fault one thing.

5 Stephen Dack 26th Oct 2025

Thornally Funeral Services were so helpful, from our initial contact through to the day of the funeral they were guiding us through this difficult time. I would highly recommend them to handle your loved ones final journey with dignity and respect.

5 Olga Kurigina 26th Oct 2025

Excellent service — they truly care about your loved ones and guide you through the whole process with compassion and professionalism.

5 Claire Bunton 26th Oct 2025

Sam and Nicky were very professional and looked after everything so well . 
Everything ran smoothly and nothing was too much trouble. Thank you both . 

5 Shiela Whalen 25th Oct 2025

Couldn’t have been more helpful and understanding 

5 Anna Rutkowska 24th Oct 2025

Thank you so much for everything. The funeral my dad was excellent