Thornalley Funeral Services Ltd
2677 reviews
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5 Karina Goodbourn 16th Feb 2026
Our Mum passed suddenly and from the moment we first walked through the doors we was put at ease and had everything explained to us and was no pressure for anything just guidance on giving our mum the best send off and the respect they showed our mum whilst there was amazing. She was very well looked after. Thank you so much!
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5 Christine Sissons 16th Feb 2026
Really happy with the service. Everything went really well. Would definitely recommend you to other people.
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5 Theresa Waddingham 16th Feb 2026
Very efficient and caring during a difficult time. Highly recommend.
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5 Tina Tostevin 15th Feb 2026
Thornalley Funeral Services provided us with exemplary care and support. They pay attention to detail. They dealt with our family with great sensitivity, patience and understanding.
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5 Simon Johnson 15th Feb 2026
From start to finish the service we received was faultless.
Andrew rang at least 3 times to see how the family was. I'm sure my dad would have been proud of his send-off. Honestly can't thank them enough. -
5 Francesca O'Brien 14th Feb 2026
Thornalley have been incredibly compassionate throughout the process of planning my father's funeral.
Nothing is too much trouble for them, Andrew regularly checked in with me just to see how the family were doing.
I cannot thank them enough for being so supportive in this difficult time. -
5 Jeanette Rodwell 14th Feb 2026
Thornalley funeral services are professional, caring, and very approachable if there is anything out of the norm you would like. Nothing is too much trouble and they keep you informed of every step through your difficult time.
Being a family business also makes a difference. 3 generations working along side each other is very special.
I would never use anyone else to look after my loved ones. -
4 Sharon Bartlett 11th Feb 2026
Lynne and the team at Thornalley in Kings Lynn provided compassionate guidance at a difficult time. On the morning of the funeral, I received a follow up phone call from Andrew to confirm the arrangements. They provided an excellent professional yet caring service and supported us every step of the way. Thank you to all those involved.
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5 Mandy Gladwin 10th Feb 2026
Sam and Nicky were very professional and caring Nothing was too much trouble , Sam was so Caring to us all on the day . Excellent service and highly recommend
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5 Carl Mitchelson 9th Feb 2026
Brilliant service and support for my late mother
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5 Catherine Ellwood 9th Feb 2026
We could not have asked for a better service. Very professional and kept us up to date with anything we needed. It was a wonderful tribute for our Dad at this emotional time.
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5 Martin Wilson 9th Feb 2026
Very helpful and made me feel at ease as this was not a easy time but great service from start to finish but would dinfinately recomend this family funeral directors
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5 Sally Nancollis 8th Feb 2026
Sam and Nicky at Thornally have been outstanding, caring, thoughtful and patient. My sister and I would recommend Thornally to do your funeral without any hesitation. Right from the start when they pick your loved one up to after the funeral when Sam and Nicky still call to make sure your alright. Nothing is to big or small while they guide you through this sad time.
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5 Ray Sparvell 8th Feb 2026
Sam dealt with things so well, and was always so helpful and considerate. The whole process, although stressful, was made so much better by his care and attention to detail. On the day of the funeral the whole team were both professional and considerate, I could not fault anything,thank you so much.
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5 Caroline Freestone 7th Feb 2026
Peter and Nichola were so kind and compassionate. Nothing was to much trouble. Thank you so much for your exceptional service.
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5 Jacqueline Sheppard 7th Feb 2026
All the staff were kind and compassionate at a difficult time. In addition all the arrangements were made so efficiently. We cannot thank them enough for all they did.
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5 Sandra Capon 7th Feb 2026
Proffesional and friendly staff. Treated my loved one with great respect.
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5 Mark Steel 6th Feb 2026
Excellent from start to finish thank you
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5 David Frost 6th Feb 2026
From first contact to receipt of the deceased's ashes the funeral directors have been amazing. It was all delivered in less than three weeks of my brother's death which has helped to reduce stress and grieving. Their understanding, help and professionalism has been outstanding. Nothing has been too much trouble. The celebrant, Julia, conducted the service in such a sensitive way that everyone felt represented and involved. Many thanks from me and my family. David Frost
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5 Karen Glastonbury 4th Feb 2026
My Mum passed away in January 2026. She had bought a funeral plan with Thornalley in 2014.
The staff there are fantastic. From the moment the call was made to say my Mum had died they were there to help navigate me through what needed to happen every step of the way. They cared for my Mum with compassion and respect on her journey. I felt able to call them at any time if I had questions and they called me independently to see that I was okay and asked if there was anything they could help me with. Mum's funeral went to plan on the day and I really appreciated their attention to detail. I highly recommend their service if you are thinking about funeral plans for the future. -
5 Lesley Rains 3rd Feb 2026
Very professional, caring and compassionate from the very first phone call. Can’t thank Andrew Liam Dean and the team enough for helping my sister and I through this difficult time. I would highly recommend.
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5 Louise Fisher 2nd Feb 2026
Peter & Nichola were so kind and compassionate from the very first phone call to the day of Mum's funeral. Nothing was too much trouble & made a very difficult time more bearable. Thankyou so much from the whole family
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5 Ian Gray 2nd Feb 2026
We will always use TFS, friendly, caring & always thinking about entire family while also looking after the deceased member with the utmost care & consideration
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5 Charlotte Howarth 2nd Feb 2026
Great service, I was kept informed and supported through the process
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5 Laura Fitzmaurice-McGinn 31st Jan 2026
Sam and his team at Thornalley have been brilliant from the very first phone call to them. So kind and considerate and very accommodating through this difficult time. Many thanks for their help and guidance.