Thornalley Funeral Services Ltd
1948 reviews
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5 Michelle Portass 8th Apr 2024
I cannot thank Andrew enough for the impeccable care and compassion and dignity that was given to Simon whilst he was with him. We as a family will be eternally grateful for the service that we received, going above and beyond, to advise if needed and be there for support, we’re so thankful that Andrew helped to give Simon the best send off that we could possibly give him. Shelly, Imogen and Louis
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5 Suzanne Lambley 8th Apr 2024
I cannot thank the staff at Thornalleys for their excellent service. Staff are patient, understanding and caring. They treated my mum with impeccable respect and dignity. Their regular phone calls and updates were reassuring and helpful.
Special thanks to Liam and Tracey. -
5 Patricia Randall 7th Apr 2024
Excellent arrangements made with great care & compassion given to family by all at Thornalley Funeral Services & Celebrant Nicole Turner, for which many thanks.
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5 Eric Pepper 6th Apr 2024
Thornalleys are totally professional, respectful and caring from begining to end. Could not have done anything better.
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5 Angela Ward 1st Apr 2024
A very professional service
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5 Paul Pulford 31st Mar 2024
Excellent in all areas, Everything they did for us was to the highest of standards.
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5 Tony Gent 31st Mar 2024
Excellent service through out from beginning to end me and my family can not thank them enough
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5 Paula Smith 30th Mar 2024
A professional and smart service with excellent communication and guidance.
The little things (like a phone call to see how we’re doing) have a big impact.
Very good funeral service sheet preparation too.
Thank you -
5 Karen Brackley 30th Mar 2024
Kind compassionate, listened to what we wanted and kept us updated throughout the whole process
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5 Amanda Britton 30th Mar 2024
Brilliant all went well ,and really professionally,I can Thornalley are very understanding,helpfully ,known off them for many years and have done other family member funeral also 😢
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5 Collin Picton 29th Mar 2024
The whole process was delivered with empathy and kindness. A very professional service in a time of emotional turmoil.
The service was lovely and the Thornalley staff could not have done more.
Highly recommended. -
5 Patricia Richardson 29th Mar 2024
Couldn't have wished for a more caring and personal service
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5 Jenny Clarke 26th Mar 2024
Andrew arranged our dear brother’s cremation with compassion and made the whole procedure run smoothly.
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5 Linda Standeven 26th Mar 2024
The staff were so wonderful made a very hard time for me so easy to cope with from start to finish cannot recommend them enough, had so many comments from friends and family about how wonderful the service was thank you from the Standeven family
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5 Barbara Culey 25th Mar 2024
We would like to thank Ray, Andrew and their team for the excellent and professional manner with which they have dealt with our family during this very difficult and sad time for us. Their attention to detail in arranging our celebration of Mick's life has been outstanding, we are truly grateful and appreciate everything they have done to ensure the service ran smoothly. We would highly recommend using Thornally Funeral Services. Barbara Culey and Family.
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5 Linda French 25th Mar 2024
An extremely professional service provided with care, sincerity and understanding.
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5 Colin Gathercole 25th Mar 2024
Thornally were extremely empathetic and courteous from beginning to the end.
We were not rushed at all and listened with care when we broke down in tears.
Nothing was too much trouble and would provide helpful suggestions for which we were extremely grateful.
Wonderful professional caring people. -
4 Mark May 25th Mar 2024
All staff was /are a credit to Thornally’s … very supportive very understanding and helped in every way possible
Loosing someone close was/is hard but knowing they was in safe hands helps and would recommend Thornally's funeral services
So from us all we would like to thank you for the sad but lovely experience x
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5 Adrian Searle 24th Mar 2024
Fantastic staff
Right from the first call to inform them at past 10pm
We were treated amazingly and compassion
Right down to the respect compassion and professionalism shown to not just us as a family but also to our beloved mum -
5 Adele Cave 23rd Mar 2024
We really appreciated all the kindness and helpful professional attention to detail by Thornallys To Ray and Nicky and Sam . and all their staff. Their support and kindness made sure everything went smoothly .i had no more worries when my beloved sister was in their care
Adèle Cave -
5 Annette Croote 23rd Mar 2024
A really loving, caring & thoughtful family business. They patiently talked me through every step of the process, making sure I understood what would be happening. They thoughtfully phoned several times to make sure I was okay & hadn't thought of anything to change or wasn't sure about. They also have a free follow-up Bereavement Counselling service if anyone feels they are struggling with grief. I cannot praise them enough & am stuck for words to express my thanks. Myself and my family certainly highly recommend them at a time of need. They are a lovely caring family firm.
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5 Carol Monaghan 23rd Mar 2024
Thornaleys did everything we asked for in the funeral process expertly and also some extra without being asked.
Were polite,helpful & supportive all the way through the proceedure.
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5 Anne Norman 23rd Mar 2024
Very professional, compassionate service.
From our first visit to the Funeral everyone was so kind. Kept us fully informed through a difficult time. -
5 Jeremy Bowers 21st Mar 2024
Once again very happy with the service provided by Sam & Nicky from start to finish. Clear and regular communication culminating in seamless execution on the day itself. Many thanks.
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5 Giles Murphy 21st Mar 2024
In what was a difficult time they were at all times caring, helpful, considerate and yet there to listen. Thank you