Thornalley Funeral Services Ltd
2608 reviews
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5 Jill Garton 22nd Sep 2025
Very efficient, professional and yet friendly and caring.
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5 Alan Easter 22nd Sep 2025
The whole team were very professional from the first phone call to the end and nothing was too much trouble. Thanks Alan
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5 Faye Rudland 22nd Sep 2025
Andrew and his team were amazing and very caring . Nan knew what she was doing when she chose thornally. Thank you all so much for a truly perfect send off for our dear loved one
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5 Mark Cox 22nd Sep 2025
Wonderful people and support at a difficult time. Very efficient
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5 Melanie Grayson 22nd Sep 2025
The service we received was excellent. We were always treated with respect and kindness. All the staff at Thornalley were patient and answered all our queries in a conscientious manner.
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5 Alison Edgley 22nd Sep 2025
They couldn't have been any more friendlier and supportive at a very difficult time.
They kept us informed about everything. -
5 Olivija Valskyte 21st Sep 2025
A lovely, kind and professional team, who helped our family to plan my dad's funeral. Nothing was ever too much and my dad had a beautiful send off with so much respect. I am so glad we chose Thornalley funeral home who looked after my dad so well. We can not thank them enough for what they have done, many thanks again, we will forever be grateful.
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5 Clive Wells 21st Sep 2025
I was looked after from start to finish. Could not have helped any more.
Nothing was too much trouble. -
5 Bernie Warburton 21st Sep 2025
everyone is so friendly and respectful and very helpful, they have helped us with ev ery aspect of the funeral and i would recommend them to anyone who loses someone. they phoned every few days to check how we were doing.
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5 Carol Bromfield 20th Sep 2025
An excellent service at a difficult time. They made the whole process so easy, explaining everything and keeping us updated. Would have no hesitation in recommending Thornalleys.
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5 Daniel Burch 19th Sep 2025
Andrew and the whole team there are so compassionate, respectful pure professionalism.
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5 Darren Mendham 19th Sep 2025
From the initial telephone call to after the cremation both Nicky and Sam at the Dersingham office have been amazing , supportive nothing is to much trouble !
Thank you both and Thornally as a business . -
5 Gary Lester 19th Sep 2025
Professional service. Excellent staff.
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5 Betty Smith 18th Sep 2025
The service we received from Thornalley was professional and caring, they provided comfort and confidence throughout the difficult experience and were respectful and thoughtful at all times. We are very grateful for their kindness and service.
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5 Vicky Risebrow 18th Sep 2025
Thankyou to all the staff at the Dersingham office in particular Nicky who did so much to sort the Funeral Bond that was associated with another company in a different part of the country. The care and empathy from both Nicky and Sam was just right and helped immensely!
Thankyou
Vicky RISEBROW -
5 Jevgenijs Ulass 18th Sep 2025
Absolutely outstanding service provided by Nichola, Peter and Nicole. Thank you so much for your support and care during this difficult time for our family.
Many, many thanks. -
5 Sheila Gladding 15th Sep 2025
We would like to say thankyou to everyone for the lovely send off to my lovely husband we couldn't have asked for better. The service you provided was excellent from arranging the funeral to the crematorium such empathy was shown in every part.So myself and my family would like to say thankyou from us all.
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5 Paul Nearney 14th Sep 2025
very compassionate and professional, and with great communication
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5 Helen Bates 12th Sep 2025
Thornalley have made the sad and distressing side of losing much loved one. Easier, they have supported, treated all of us with incredible kindness and care. Sam kept us informed at every stage, answered questions we forgot to ask and looked after my late father as if he was their own. I hope when my time comes I'm looked after by Thornalley.
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5 Jacky & Graham Steel 12th Sep 2025
Kind, helpful and efficient. Nothing about the service we received could be improved.
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5 Rosemary Surfleet 11th Sep 2025
I felt truly supported during the time up to the funeral and on the day everything went smoothly . All the staff went quietly about their tasks in a respectful way. The service sheet was beautifully produced and the music, just as I had requested. My thanks to all.
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5 Carol Murtagh 8th Sep 2025
Thank you so much to Sam and Nicky and everyone from Thornalley's in Dersingham. We really appreciate your kindness and care every step of the way.
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5 Rachel Hovell 8th Sep 2025
A fantastic company whom I would thoroughly recommend to other people,I would definitely use them again,thank you thornally 🙏
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5 Jamie Coton 8th Sep 2025
Couldn’t of been more helpful and respectful during this difficult time
Everything was spot on and we got exactly as we asked for
Sam and the team at that he Dersingham office treated my mum with dignity and respect couldn’t ask for more -
5 Emma Secker 7th Sep 2025
From first point of contact, at 5am to after the service has been incredible. Helen made the process of arranging the service easy . Andrew kept in contact throughout making sure we were all ok. I would recommend to all