Thornalley Funeral Services Ltd
2860 reviews
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5 Jonathan Farnhill 8th May 2026
Thornalley were truly first class! They handled my mum’s funeral with care , warmth and compassion, nothing was too much trouble . I have no hesitation in giving a really positive recommendation
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5 Elizabeth Hawkins 4th May 2026
Friendly, caring and professional service. Always available for any questions. On the day everything went like clockwork and with dignity. Many thanks to all.
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5 Louise Hutchingson 4th May 2026
Fabulous family run business . Kind , caring and wonderful. 1st class service.
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5 Glyn Rand 4th May 2026
Sam and the team were very helpful and considerate at all times. The service provided took all the hassle and headache away from making arrangements at a difficult time. Our family had used Thornalley Funeral Services before so we knew we could rely on their professional help, advice and service. Cannot fault them as everything was done on time and in a thoughtful manner. The funeral service itself went smoothly and was just what my brother would have wanted. We will not hesitate to use them again when the need arises.
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5 Laura Addyman 4th May 2026
Absolutely brilliant! All of the staff are so kind and supportive. Always at the end of the phone. They made a difficult time for us straightforward, and pulled off a superb send off for our dad. Thank you all so much!
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5 Lawrence Savage 4th May 2026
A very personable, caring and professional services.
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5 Gary Jago 3rd May 2026
I cannot thank Thornalley Funeral Services enough for the kindness they showed me and dealing with my mum so respectfully had such a difficult time.
Thank you so much -
5 Clare Albon 3rd May 2026
Professional family run businesses went above and beyond to look after our late mum and also looked after myself and brothers .
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5 Patricia Baillie 2nd May 2026
Sam and Nicky based at Thornalleys were amazing, kind, thoughtful and professional.
Amazing service and scrupulous attention to the littlest details.
Thank you -
5 William Barnard 2nd May 2026
Tricia and all the staff at Thornallys were brilliant especially Andrew who was so kind phoning me up a few times to see how l was coping 5 Star Service William x
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5 Kara King 1st May 2026
Everyone is so helpful and made us feel calm and relaxed.
They go above and beyond to help. I would definitely go back to them again if I need to arrange another funeral. -
5 Edward Rodwell 1st May 2026
Very professional, sympathetic and caring.
Couldn't do enough for us, very pleased with their service. -
5 Nick French 1st May 2026
Highly professional & sympathetic service. Would highly reccomend.
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5 Emma Cook 30th Apr 2026
I am so impressed with the care and kindness shown to me by Sam and Nicky at the Dersingham Office after the death of my husband. They have both been respectful and compassionate, while making sure that arrangements are made and everything that needs to get done is done! I would certainly recommend Thornallys in Dersingham to anyone.
Thank you. -
5 Josh Burgess 30th Apr 2026
Andrew and the team at Thornalleys made a very difficult and stressful time much more bearable and my Dad's funeral on the day flowed seamlessly.
Can not thank them enough for all of their efforts and kindness along the way. -
5 Michael Williams 28th Apr 2026
Everything 1st Class from beginning to end.
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5 Suzie Robinson 27th Apr 2026
From the first conversation to the final moments of the service, the care we received was outstanding. The staff were compassionate, organised, and incredibly respectful, taking time to understand our wishes and honour them perfectly. Every member of the team treated our family with such respect and gentleness, guiding us through each step with patience and understanding. Nothing ever felt rushed or impersonal — just steady, thoughtful support when we needed it most. The service was beautifully organised and honoured our Mum exactly as we hoped. We are truly grateful for the dignity and warmth they brought to the day. Thank you for helping us through such a painful time with such grace.”
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5 Peter Hodgson 27th Apr 2026
Very attentive, and caring .
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5 Diana Bentley 26th Apr 2026
Andrew and his staff , as always, provided an excellent service, which took the worry away from us as a family.
They are brilliant. -
5 Amanda Hall 24th Apr 2026
Incredibly diligent, kind and professional service initially by Traci as our organiser and on the day led by Andrew and his team. The order of service handled by the in-house team produced a perfect document with great sensitivity and fantastic photographs. Thoroughly recommend Thornalley to handle the moments that matter the most when you are at your lowest ebb. Thanks team.
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5 Pauline Carter 23rd Apr 2026
So friendly and personal nothing was to much trouble
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5 Donna Fox 22nd Apr 2026
Perfect professional service as always
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5 Janet Ashby 22nd Apr 2026
Thankyou for the care and professionalism you showed us at such a difficult time. Your kindness, calm manner and attention to detail helped put us at ease and made a very painful experience feel more manageable. We are truly grateful for the compassion and respect you showed throughout.
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5 Monica Barnard 20th Apr 2026
Thornally was very professional, handled everything smoothly and very considerate of the circumstances. It was a lovely send off for a much loved family ,member
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5 Dennis Smith 20th Apr 2026
Andrew and colleagues were all fantastic 👏 thank you for a lovely service and was very helpful thank you 😊