Thornalley Funeral Services Ltd

5 Michael Rains 28th Apr 2024

Throughout the whole process of arranging my wife's funeral all the staff at Thornalley were very helpful and attentive and made the process as painless as possible under the circumstances. Advice was given with regards all aspects of the funeral which was very helpful. Contact was made at every stage to inform me of any progress and needs. A personal thank you to Andrew who was excellent and made the process very personal with his wonderful demeanor and attentiveness. Many of my friends and family who attended the funeral service would second this. Once again a very big heartfelt thank you to all concerned.

5 Alison Tyrer 28th Apr 2024

Such wonderful warmth and guidance at such a difficult time. Truly supportive, family orientated team. Highly recommend.

5 Matthew Laughlin 26th Apr 2024

Thornalley provided an excellent service and would have no hesitation in recommending them. 

5 Lorraine Mortlock 26th Apr 2024

From the moment of our initial contact at very early in the morning, Thornalley Funeral Services in Swaffham were helpful, sympathetic and very professional. All of the staff at the Swaffham branch were wonderful. I can certainly recommend them without hesitation.

5 Geoffrey Hodge 26th Apr 2024

Very high quality of service
My Aunt's funeral arrangements were handled efficiently and sympathetically
Very nice people to deal with

5 Karen Lloyd 25th Apr 2024

Nicki & Sam were extremely kind and made the difficult task of arranging the funeral that my father wished for.  

5 Susan Hall 25th Apr 2024

Smooth from start to finish.  Everything under the circumstances was perfect. 
So much care and dedication shown.  Thankyou for making something so difficult not feel like hard work. 

5 Elaine Carpenter 22nd Apr 2024

An impeccable caring and efficient service-second to none. My father passed away Easter Sunday and we received a p-hone call that evening-so caring and kind.

5 Angela Banner 22nd Apr 2024

Andrew Thornalley and the entire team could not have been more caring or helpful in dealing with every aspect of my husbands funeral.

Their quiet efficiency and professionalism ensures that everything runs perfectly on the day.

Thank you to Andrew and all of the family and staff.

5 Melanie Cowen 21st Apr 2024

My mum died very unexpectedly - Thornalley funeral directors looked after mum and the family with the utmost care, compassion and respect. At a very distressing time they made sure mums funeral service was absolutely impeccable with the attention to detail being outstanding  - we, as the immediate family cannot thank or recommend Thornalley highly enough  

5 Brenda McCabe 20th Apr 2024

When I lost my husband I was at a loss as to what to do .The staff at thornally were so kind and patient and could not have made it easier .I would and already have recommended them to other members of my family and friends.

5 Gillian Lea 20th Apr 2024

l can't thank you enough for the care you took with my mum's funeral.

From our first visit, to the funeral itself, everone was so kind and helpful.

Your services are extremely professional and respectfully carried out.

With thank Gillian Lea

5 Helen Cook 18th Apr 2024

I was very happy with the service and everything Andrew done for us it was a very good sendoff for Chris. Many thanks, Helen Cook 

5 Dale Copsey 18th Apr 2024

Myself and my family would like to thank Ray and his very professional team for making thing a lot easier during this hard time.

5 Tina Creed 16th Apr 2024

Peter & Nichola were very helpful & supportive in every way. There was no rushing to make decisions on arrangements every thing was organised very professionally & with respect. The day of the funeral went so smoothly and a big Thank You to all the Thornally team for making a sad  day a very calm special day. 

5 Denise Exley 15th Apr 2024

Very sympathetic and the attention to detail for mums funeral was excellent

5 Andre Wilding 15th Apr 2024

Superb, caring and compassionate service in all respects. Thank you

5 Gaynor Lake 15th Apr 2024

As a family we could not have asked for better service. Nicky and Sam treated us with such respect at all times and couldn't have been more friendly, caring and supportive. They certainly made a very difficult time much more of an ease for us. Thank you so much.

5 Amanda Hudson 14th Apr 2024

A massive thank you to Thornalley’s who helped make a difficult time easier.
They are caring, considerate, respectful and so professional.
I would recommend them wholeheartedly.

5 Geoffrey Seekings 14th Apr 2024

From the first phone call and then the personnel contact you feel comfortable with the supportive guidance and dignity associated during the emotional time during all elements of the funeral. As a family run business you feel the bond from one family to another making the whole journey that much more meaningful and fulfilling.The continued support will only help us come to terms with the grief and sadness that comes with this difficult part in life itself.

5 Kay Lee 13th Apr 2024

I would just like to say thank you so much. You was so compassionate with me and my brothers. I know you looked after my lovely dad, why he was with you. On the day of the funeral I couldn’t have asked for more, the way you looked after us and everything on the day was just perfect. Making a very sad day run as best as it can. So all I can say again is a big thank you. Kay. 

4 Alison Farrow 11th Apr 2024

Everything was perfect excellent service kept in touch all the way throughout staff were very professional 

5 Barbara Turner 11th Apr 2024

Highly recommend this Funeral Director.  A caring, considerate and professional service with nothing to fault. Every staff member we dealt with introduced themselves and spent as much time as we needed.  Continuity of care was second to none, especially by Traci and Andrew.  During the funeral we were gently guided as to what to do and never rushed.  The Celebrant, Helen, visited us at home and created with us a memorable and apt service for my Dad.  After the day we were offered the opportunity to undertake counselling at no further charge and sent a wild flower seed heart to plant in the garden….lovely and appreciated gestures from a wonderful team.  

5 Christine Pearce 11th Apr 2024

Your outstanding service & personal support has provided both a perfect ending & peaceful beginning for both of us.

5 David Clark 10th Apr 2024

excellent service every thing was as required many thanks David