Thornalley Funeral Services Ltd
2744 reviews
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5 David Nobbs 24th Feb 2025
Thanks, Andrew, Claire and the whole team for your help and care with mums funeral. I have had many phone calls, personal messages etc. from family members and friends. Many had travelled a long way and it was quite a get together.
It couldn't have gone any better. It was a wonderful send off for mum.
Thanks
David Nobbs -
5 Graham Hunt 24th Feb 2025
Very caring and professional with advice and support to help you through such a sad time. Can’t thank them enough.
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5 Janet Thorpe 24th Feb 2025
Thornalley Funeral Services in Swaffham were outstanding in organising our dad's funeral. They are highly organised, understanding and compassionate and made the whole process painless. They organised absolutly everything keeping us updated and informed of progress on a regular basis and chasing information when needed. They were also outstanding on the day calling in the morning and supporting throughout the service. Many Thanks to the Swaffham team for a excellent job.
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5 Trevor Manning 23rd Feb 2025
Faultless service from the very first meeting taking all the details and checking everything was correct afterwards I made a couple of small changes but it was no problem. Thank you ray and your team
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5 Sharman Edmunds 22nd Feb 2025
The service and care we had from Nichola, Peter and Dean was exemplary. We were supported and advised at every step of the way with compassion and understanding and we thank them sincerely for this. A wonderful team.
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5 David Winter 21st Feb 2025
First class funeral service provision from the very first telephone call we made to them. Personalised and professional service from beginning to end and everyone so helpful and understanding at such a difficult time. You will not find better!
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5 Polly Raymond 21st Feb 2025
Our most sincere thanks to Andrew and all the staff at Thornalleys.
In every aspect, with regard to our Mother's passing and funeral, you were extremley professional, helpful and compassionate.
At such a difficult time it was a great comfort to know you were there supporting us all.
Thankyou. -
5 Julia Kittle 21st Feb 2025
Excellent service from start to finish. All staff were compassionate from our first appointment with Helen to visiting Mum in the chapel to on the day of the Funeral.
Thank you Andrew to you and your staff. -
5 Ben Shepherd 21st Feb 2025
Thornally were very helpful, very conscientious and delivered a wonderful funeral. They took care of so many details for us we couldn't have wished for more. They offer an excellent service and looked after us every step of the way.
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5 Edward Bateson 20th Feb 2025
Very professional and caring service.
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5 Rachel Montesanto 20th Feb 2025
Everyone are so nice, and if you have any questions, concerns or uncertainties they were happy to help right away. Wouldn’t ever consider anyone else whilst dealing with upset of losing someone.
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5 Jennifer Hilton 20th Feb 2025
Thornalley Funeral Services have been absolutely first class with their professional care, reassurance, and sensitivity at a time of stress, grief and worry. I thoroughly recommend them and feel relieved that we chose exactly the right funeral service for my beloved husband.
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5 Dan Quigley 19th Feb 2025
Thornalley funeral services were exceptionally helpful and took some of the stress out of an extremely difficult situation. Excellent service
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5 Paula Woods 17th Feb 2025
Absolutely first class service nothing was too much trouble made the whole process so much easier at a very sad time in our lives.
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5 Jason Cox 17th Feb 2025
Andrew and Traci and the rest of the team were absolutely incredible for my family and I when we lost our loved one. They could not do enough for us and checked in on us regularly. Nothing was good much trouble. They are so kind and in your time of grief this goes a long way. We would not have had anyone else do the funeral due to the absolutely impeccable job that Thornalleys have done with previous funerals that we have had to arrange. They really are a cut above. Everything was so seamless from start to finish. I cannot thank Thornalleys enough.
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5 Debbie Gray 16th Feb 2025
Nicky and Sam have been so kind and professional. We were totally in the dark about the steps to take but their thorough and thoughtful guidance helping to plan the funeral, newspaper announcements, liaising with the church, florist, order of service, videographer, donations and keeping in constant touch have been invaluable. Especially looking after Mum until we could say our goodbyes. Thank you.
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5 Nicky Golding 16th Feb 2025
We were all very impressed with my dad's funeral service. Throughout the process from the day he died, my father's body, my family and I were always treated with the utmost dignity and respect. The balance of efficiency, understanding, support and friendliness was perfect. I cannot think of a single thing that could be improved. Thank you so much.
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5 Vivien Putterill 15th Feb 2025
Very caring first class service
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5 Daniel Burlingham 14th Feb 2025
Great service from start to finish, kept in touch with us over all our plans and wishes to make the day go flawlessly. Could not ask for any better service nothing was to much trouble. would highly recommend them to anyone.
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5 Paul Ferguson 14th Feb 2025
Absolutely brilliant, professional, curious, caring, understanding, patient,
Thanking Especially Nicola & Peter at swaffham very much making a very difficult time run smoothly x
Paul Ferguson . -
5 Louise Dawson 14th Feb 2025
Absolutely fantastic service
So very thoughtful & professional
Would highly recommend -
5 Jacqueline Lyon 13th Feb 2025
Very professional from start to finish. Nothing was too much trouble. They kept in touch every few days to make sure everything and everyone was OK. All in all a very professional and friendly service.
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5 Terence Best 12th Feb 2025
I cannot express my gratitude enough. The entire team were empathetic and very respectful of not only my family, but more importantly my mother who passed away recently.
Throughout the whole process, from the initial enquiry to the actual funeral, their professionalism and attention to detail was exemplary. They listened to all of our wishes and ensured all instructions were carried out, provided advice and generally managed all the arrangements which reduced the stress for the family. This allowed us to focus on what was importance to us.
I would whole heartedly recommend Thornalley funeral services to others. -
5 Tara Greenway 10th Feb 2025
Thornally Funeral Services were excellent from start to finish. The lady we spoke to, to arrange the funeral was so friendly and caring. She allowed us to take as long as we needed to make decisions. Andrew called us the following week to check we were all doing ok which was kind. On the day of the funeral everyone was so patient and caring. The cars were immaculate and the drivers so friendly and caring. I would totally recommend Thornally. I fantastic company
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5 Sarah Collison 8th Feb 2025
Thank you for the excellent service the personal care given to us was outstanding can't express how well this was handled from start to finish.