Thornalley Funeral Services Ltd

5 Sally Saunders 12th Jan 2025

Nichola was very helpful and clearly explained all funeral options. Nothing was too much trouble. I didn’t feel rushed in to making a decision. Breckland Crematorium is a lovely peaceful setting. I would definitely recommend Thornalley Funeral Services in Swaffham. 

5 Stephen Fisk 11th Jan 2025

I cannot give enough praise for the service we received from start to finish. From the respect show during collection of my dad all the way throughout the process of visiting him, organising the funeral and then on the day of the funeral its self. Thornalley are consistently gentle, compassionate and thoughtful. there are many small details that make the process so much easier to deal with, they truly think of everything and are ready to help at any time. We would not hesitate to use them again in the future. Thank you to Ray and all the team.

5 Ernest Roper 10th Jan 2025

The most lovely kind family looking after everything for our beloved mum's final farewell.

5 Michael Turnbull 9th Jan 2025

TFS was helpful, thoughtful and supportive throughout.. everything went like clockwork and with such a sense of occasion.. I am so glad I chose TFS to look after my wife on her final journey

5 Zoe Thompson 9th Jan 2025

Andrew, Traci,Lorraine and the rest of the team were very helpful at a really difficult time, and supported me with a very complicated family dynamic in the midst of me grieving and trying to organise the celebration of life service for our Mum.

They conducted themselves with professionalism, compassion and clarity at all times, to help me to navigate my way through all of the arrangements on my own due to very limited input from immediate family members, to ensure our Mum had the send off she so very much deserved.

Our Mum was treated with dignity care and empathy whilst in the care of Thornalley at the chapel of rest.

Nicole the celebrant who conducted our Mum's service, ensured that she supported me to capture the essence of our Mum, by assisting me to devise a personable eulogy for her based off of the information I was able to recall from Mum's life in our initial meeting together, which I provided to her for this, even adding some last minute details from my older sister at very short notice!

Despite the family dynamic, Mum had an amazing send off, based off of her previously discussed expressed wishes.

We as a family could not have asked for more from Thornalley funeral services.

Thank you so much from the bottom of my heart for the exemplary service our Mum received whilst in your care.

5 Derek Gibbs 9th Jan 2025

Every thing was perfect, not a single thing was wrong. A massive thank you to Ray and his staff. 

5 Claire Loft 9th Jan 2025

Everyone who dealt with our family were always courteous , understanding , helpful and empathetic of our needs. They were everything you could ask for at such a devastating time .  They are a fantastic team . 

5 Rosemary & John Page 9th Jan 2025

We have been very impressed with the service provided by Thornalley. Very professional/caring and communicated with us at all stages.

5 Wendy Warner 6th Jan 2025

My parents & now myself have always used Thornalley Funeral Services going back to when they 1st opened. Ray, his family & his team are friendly & warm towards bereaved families, they have time to just sit, listen and understand your needs as well as being a professional in what they do, they will guide you step by step in what to expect when your love one passes away.

5 Julie Gathercole 3rd Jan 2025

Could not of asked for any better service than we received from you with the passing of our daughter Kirsty Gathercole. Thanks to everyone involved.

5 Amanda Patrick 29th Dec 2024

Words cannot say enough how grateful myself and family are to you all of you for your kindness and understanding. You all did Glenn proud and that gives me so much comfort. Thank you very much.

5 Gunta Libere 27th Dec 2024

Thornalley Funeral Services acted as a comforting, guiding light through our time of grief. They showed deep empathy, care and thoughtfulness as they helped with the funerary process. In this difficult time, we were shown great respect and our Mum/Nan was treated with honour and dignity. Particularly with the help of Traci and Dean, we truly can not be more thankful.

5 Stephen Mitchell 23rd Dec 2024

Excellent customer service, kind and helpful.  All staff were very supportive at a difficult time. 

5 Clive Cox 23rd Dec 2024

Excellent as always, delivered with care, attention and kindness.

5 Susan Vanderloo 22nd Dec 2024

Very professional and empathetic service . We couldn’t fault the service we received . 

5 Adele Church 21st Dec 2024

I cannot thank Thornalley enough, for their compassion, understanding and most of all their guidance on a most terrible journey. Ken and our family were treated with the utmost respect. Once again THANKYOU.

5 Christine Roberts 21st Dec 2024

Thornally Funeral Services provided me with an excellent service for my partner,nothing was too much trouble and Andrew was always available if needed.
They can be highly recommended.

5 Lisa Smith 20th Dec 2024

Excellent service. Very professional, friendly, caring service.

5 Paul Hails 20th Dec 2024

Staff very kind and helpful. Nothing was to much trouble including good advice. Thank you

5 Valerie Pearson 20th Dec 2024

The whole team were amazing, helpful reassuring informative, kind and supportive. 
At this sad time we needed people who cared and who had the experience to guide us and Thornalley team were perfect.
Thank you so much we are very grateful and appreciative of all your efforts and hard work. 

5 Sam Street 19th Dec 2024

As usual Andrew and his team did an excellent job - thank you.

5 Suzanne Gleadell 18th Dec 2024

I wonderful company who made everything so much easier for me at a very difficult time. Nothing was too much trouble for them, I was given really good information on how, what, why and when and was taken through all the processes easily. A beautiful funeral directors which is peaceful and welcoming and a private room when i could say my goodbyes in my own time with no rush. I cannot thank Liam and the team enough for helping me through this time and even though none of want to be in this situation I would hugely recommend Thornalley for their service, professionalism and care

Thankyou all

5 Julie Lawrence 17th Dec 2024

Excellent service throughout the whole process . Very professional yet friendly and supportive .

5 Barbara Stephenson 16th Dec 2024

THORNALLEY is just absolutely brilliant at the service they give 
They are very kind caring in everything they do . Can’t thank them all enough for everything xx

5 Susan Allen 15th Dec 2024

All the staff were very kind and considerate during this sad time, always there at the end of the phone if needed. Excellent funeral arrangements, my mum would be very proud.