Thornalley Funeral Services Ltd
2677 reviews
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5 Mandy Rigby 27th Feb 2025
Absolutely outstanding care, compassion, and kindest from the moment our mum was in Nichola and Peter's care . We couldn't have asked for more in our sadness of losing our Mum .
A very big thank you for everything.
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5 Tracy Oughton 27th Feb 2025
Peter, Nichola and the Thornalley team guided us through the process of organising Dad's funeral with kindness and compassion and patience. We were not at our best but with their experience and thoughtfulness we had the best send off for Dad we could hope for. Professional, efficient and sympathetic from that first phone call to the last step of collecting Dad's ashes.
We all thank you.
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5 Serena Armstrong 27th Feb 2025
Thoughtful and attentive throughout.
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5 Jade Kellett 27th Feb 2025
Thornalley helped give my mum a lovely send off, there level of service is amazing. Thank you Andrew and all at thornalley for looking after us x
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5 Lisa Dunger 25th Feb 2025
Sam and Nicky were excellent. So caring and compassionate, nothing was too much trouble. They made what is a very painful and difficult time very much easier for us all to bear.
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5 Ann Clark 24th Feb 2025
Thornalley, this team go above and beyond. So professional and caring. Losing a loved one is so hard, Andrew and his team helped our family so much, nothing was too much trouble. Thank you so much all of you.
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5 Melissa Herring 24th Feb 2025
So friendly and helpful. Every detail was thought about and carried out very professionally. I really feel all the staff went above and beyond.
Thank you -
5 Janice Herbert 24th Feb 2025
Absolutely professional and excellent at what they do.
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5 David Nobbs 24th Feb 2025
Thanks, Andrew, Claire and the whole team for your help and care with mums funeral. I have had many phone calls, personal messages etc. from family members and friends. Many had travelled a long way and it was quite a get together.
It couldn't have gone any better. It was a wonderful send off for mum.
Thanks
David Nobbs -
5 Graham Hunt 24th Feb 2025
Very caring and professional with advice and support to help you through such a sad time. Can’t thank them enough.
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5 Janet Thorpe 24th Feb 2025
Thornalley Funeral Services in Swaffham were outstanding in organising our dad's funeral. They are highly organised, understanding and compassionate and made the whole process painless. They organised absolutly everything keeping us updated and informed of progress on a regular basis and chasing information when needed. They were also outstanding on the day calling in the morning and supporting throughout the service. Many Thanks to the Swaffham team for a excellent job.
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5 Trevor Manning 23rd Feb 2025
Faultless service from the very first meeting taking all the details and checking everything was correct afterwards I made a couple of small changes but it was no problem. Thank you ray and your team
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5 Sharman Edmunds 22nd Feb 2025
The service and care we had from Nichola, Peter and Dean was exemplary. We were supported and advised at every step of the way with compassion and understanding and we thank them sincerely for this. A wonderful team.
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5 David Winter 21st Feb 2025
First class funeral service provision from the very first telephone call we made to them. Personalised and professional service from beginning to end and everyone so helpful and understanding at such a difficult time. You will not find better!
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5 Polly Raymond 21st Feb 2025
Our most sincere thanks to Andrew and all the staff at Thornalleys.
In every aspect, with regard to our Mother's passing and funeral, you were extremley professional, helpful and compassionate.
At such a difficult time it was a great comfort to know you were there supporting us all.
Thankyou. -
5 Julia Kittle 21st Feb 2025
Excellent service from start to finish. All staff were compassionate from our first appointment with Helen to visiting Mum in the chapel to on the day of the Funeral.
Thank you Andrew to you and your staff. -
5 Ben Shepherd 21st Feb 2025
Thornally were very helpful, very conscientious and delivered a wonderful funeral. They took care of so many details for us we couldn't have wished for more. They offer an excellent service and looked after us every step of the way.
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5 Edward Bateson 20th Feb 2025
Very professional and caring service.
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5 Rachel Montesanto 20th Feb 2025
Everyone are so nice, and if you have any questions, concerns or uncertainties they were happy to help right away. Wouldn’t ever consider anyone else whilst dealing with upset of losing someone.
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5 Jennifer Hilton 20th Feb 2025
Thornalley Funeral Services have been absolutely first class with their professional care, reassurance, and sensitivity at a time of stress, grief and worry. I thoroughly recommend them and feel relieved that we chose exactly the right funeral service for my beloved husband.
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5 Dan Quigley 19th Feb 2025
Thornalley funeral services were exceptionally helpful and took some of the stress out of an extremely difficult situation. Excellent service
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5 Paula Woods 17th Feb 2025
Absolutely first class service nothing was too much trouble made the whole process so much easier at a very sad time in our lives.
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5 Jason Cox 17th Feb 2025
Andrew and Traci and the rest of the team were absolutely incredible for my family and I when we lost our loved one. They could not do enough for us and checked in on us regularly. Nothing was good much trouble. They are so kind and in your time of grief this goes a long way. We would not have had anyone else do the funeral due to the absolutely impeccable job that Thornalleys have done with previous funerals that we have had to arrange. They really are a cut above. Everything was so seamless from start to finish. I cannot thank Thornalleys enough.
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5 Debbie Gray 16th Feb 2025
Nicky and Sam have been so kind and professional. We were totally in the dark about the steps to take but their thorough and thoughtful guidance helping to plan the funeral, newspaper announcements, liaising with the church, florist, order of service, videographer, donations and keeping in constant touch have been invaluable. Especially looking after Mum until we could say our goodbyes. Thank you.
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5 Nicky Golding 16th Feb 2025
We were all very impressed with my dad's funeral service. Throughout the process from the day he died, my father's body, my family and I were always treated with the utmost dignity and respect. The balance of efficiency, understanding, support and friendliness was perfect. I cannot think of a single thing that could be improved. Thank you so much.