Thornalley Funeral Services Ltd
2744 reviews
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5 Jean Payler 1st Jun 2025
The service we received could not have been better. The kindness and consideration shown by all of the staff made a difficult time far easier than it might otherwise have been.My family and I will be forever grateful to you all.
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5 Dominic Lacey 1st Jun 2025
Thornalley were very professional. Helpful at every stage. Easy to deal with. I would not hesitate to recommend.
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5 Sara Wilson 30th May 2025
I cannot praise Thornalley enough. The whole team were compassionate, professional and respectful. They made a distressing situation so much easier for our family.
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5 Simon Gurney 25th May 2025
The entire service from collection to burial exceeded our expectations. The attention to details, the frequent communication and the customer care from various members of the team there was simply outstanding. Extremely highly recommended.
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5 Helen Mackenzie 24th May 2025
Thornalley staff exude kindness, warmth, compassion and professionalism at a time when you need it most. They think of everything and are all over the detail. I would have no hesitation in using them again.
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5 Derrick Hollands 22nd May 2025
From start to finish the team at Thornalley offer an outstanding service with compassion and care. You know your loved one is in safe hands.
So professional and a truly first class service. Special thanks to Traci and Angela. -
5 Andrew McCarthy 21st May 2025
Superb thank you
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5 Eric Steinacker 19th May 2025
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5 Kelvin Allen 18th May 2025
Very well presented just as we asked.
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5 Melissa Fisher 17th May 2025
Flawless from start to finish.
Thank you -
5 Peter Stevens 17th May 2025
Kind, efficient, sensitive, and compassionate.
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5 Lilian Chaplin 16th May 2025
Very happy it was a beautiful service and my family and friends were very happy to thank you so much
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5 Susan Childerhouse 15th May 2025
A very professional service, a very detailed explanation was given at every stage.
Although mum arranged her funeral, we, her daughters felt at ease with Thornalley. -
5 Nigel Hitch 14th May 2025
The whole team were absolutely superb from start to finish so helpful in every way possible they made what could have been a very difficult and stressful time so much easier for me and my sister in organising my mums funeral. Even with a possibly difficult family member to deal with they reassured us and made us feel at ease. The service was absolutely perfect presented by celebrant Janet and the whole process ran smoothly. Would absolutely recommend them, many thanks especially to Tracey, Ray and Janet whom we had most contact with but all the other staff were equally good, thanks again for a 10/10 service.
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5 Susan Faulkner 13th May 2025
I cannot speak highly enough of the service Thornalley provide. They are professional and caring with every little detail taken care of.
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5 Beverley Siggers 13th May 2025
Everybody I dealt with at Thornalley has been amazing. Very kind and approachable and extremely helpful . They were always at the end of the phone for any help or advice I needed .
The funeral service went really well and Ray read out my words in a perfect delivery.
Cant thank them all enough , perfect from start to finish -
5 Karen Ryan 13th May 2025
The Thornalley family and staff are a wonderful group of people, they show compassion, care and are so supportive, everyone on the team go above and beyond in getting everything sorted and would highly recommend, thankyou so much for looking after us as a family in what was a difficult time. Everything went so smoothly and it is only down to the people who work here . Many thanks.
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5 Geoffrey Price 12th May 2025
Ray and his staff was absolutely amazing and they gave my mum the most amazing send off, I cant put it into words how thankful I am
Thank you so much i am truly grateful
Geoffrey price -
5 James Donaldson 10th May 2025
Such a professional and compassionate experience. Everything taken care of, the day handled expertly, frequent calls to ensure we were in the loop and ok. It's rare to experience a service so comprehensively great. At a time when you simply need everything to be taken care of without fuss, every thing was. Outstanding.
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5 Sarah Clear 10th May 2025
From beginning to end outstanding care and performance . From the moment you walk in to the premises you know instantly that your loved one is safe and taken care of. It's not about how much money you spend on a funeral to give your loved one the send off they deserve it's the company that makes that possible for you , absolute professionalism throughout the whole journey for my wonderful Husband and us all as a family . Will never forget and will be forever grateful.
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5 Charles Banks 9th May 2025
Above and beyond
From start to finish, we couldn’t fault the wonderful service, the very personal touches and the overall professionalism of Thornally -
5 Patrick Clarke 9th May 2025
Thornalley Funeral service was above the expectations.
From de 1st contact up to the last moments of our good bye to my lovely wife Carol, they were supportive and respectful with me in all moments.
The service by itself was very touching.
All their attention made this time more bearable.
I only thank them for the support and care during this sad time. -
5 Philip Archer 9th May 2025
They were helpful and compassionate at every stage of the cremation. They phoned at every stage to ensure that was what was required. Fantastic service.
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5 Steve Copsey 5th May 2025
Very professional
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5 Rachel Attridge 4th May 2025
Everyone we dealt with was amazing, Helen walked me through the process from start to finish. The men wore blue ties for my grandmother to tie in with her favorite color and the color we asked the mourners to wear. Nothing was too much trouble, we have a complex family situation and that was taken into account every step of the way. I felt like I was kept informed of everything and it all ran very smoothly.