Thornalley Funeral Services Ltd

5 Vivien Putterill 15th Feb 2025

Very caring first class service

5 Daniel Burlingham 14th Feb 2025

Great service from start to finish, kept in touch with us over all our plans and wishes to make the day go flawlessly. Could not ask for any better service nothing was to much trouble. would highly recommend them to anyone.

5 Paul Ferguson 14th Feb 2025

Absolutely brilliant, professional, curious, caring, understanding, patient, 
Thanking Especially Nicola & Peter at swaffham very much making a very difficult time run smoothly x
Paul Ferguson . 

5 Louise Dawson 14th Feb 2025

Absolutely fantastic service
So very thoughtful & professional 
Would highly recommend 

5 Jacqueline Lyon 13th Feb 2025

Very professional from start to finish. Nothing was too much trouble. They kept in touch every few days to make sure everything and everyone was OK. All in all a very professional and friendly service.

5 Terence Best 12th Feb 2025

I cannot express my gratitude enough. The entire team were empathetic and very respectful of not only my family, but more importantly my mother who passed away recently.
Throughout the whole process, from the initial enquiry to the actual funeral, their professionalism and attention to detail was exemplary. They listened to all of our wishes and ensured all instructions were carried out, provided advice and generally managed all the arrangements which reduced the stress for the family. This allowed us to focus on what was importance to us. 
I would whole heartedly recommend Thornalley funeral services to others. 

5 Tara Greenway 10th Feb 2025

Thornally Funeral Services were excellent from start to finish. The lady we spoke to, to arrange the funeral was so friendly and caring. She allowed us to take as long as we needed to make decisions. Andrew called us the following week to check we were all doing ok which was kind. On the day of the funeral everyone was so patient and caring. The cars were immaculate and the drivers so friendly and caring. I would totally recommend Thornally. I fantastic company 

5 Sarah Collison 8th Feb 2025

Thank you for the excellent service the personal care given to us was outstanding can't express how well this was handled from start to finish.

5 Gillian Buttle 8th Feb 2025

Andrew and his staff were so helpful,caring and compassionate during the loss of our dear friend Jean.Nothing was too much trouble.Thank you 

5 Hayley Barlow 8th Feb 2025

We were very well looked after.
Excellent service.

5 Marie Brown 8th Feb 2025

Caring, supportive, fabulous communication makes you feel part of their family absolutely so trustworthy

5 Christine Whitby 7th Feb 2025

I was guided through the whole funeral process after the passing of my husband, nothing was too much trouble right through to the church service and burial. The compassionate and understanding staff were always available to help with any queries and requests.
I highly recommend Ray and his staff for any funeral arrangements, thank you for everything.

5 Sarah Crannis 6th Feb 2025

They were so kind, helpful and professional. They assisted every step of the way as it’s all so overwhelming when you’re in the midst of grief. I particularly appreciated them referring to mum as “mum” instead of “the deceased” throughout our telephone conversations.  The service went smoothly, we couldn’t have asked for more.

5 Tracy Campen 6th Feb 2025

A very professional and friendly service , nothing was to much trouble .

5 Wendy Browne 3rd Feb 2025

From first contact about arranging mum’s funeral right through to the day of the ceremony, I cannot think of one thing that could have gone better. Everything was handled sensitively with the utmost professionalism and gentle handling. Mum would have been thrilled at how it all went. I would definitely recommend Ray and his staff if you find yourself in the awful predicament of having to arrange a funeral, you simply won’t find a better, caring organisation to help you. 10 out of 10.

5 Barry Meekings 3rd Feb 2025

From the evening of our loss we were treated with compassion, dignity and supported through every step to the funeral and beyond. The staff genuinely care and are consistently empathic and helpful.

5 Mary Morris 3rd Feb 2025

I cannot praise enough the care and consideration of the Swaffham staff. Certainly better than I expected.

5 Jennifer Jennings 2nd Feb 2025

Roger’s funeral was conducted in a very compassionate and professional manner. Nothing was too much trouble for the staff in the lead up to the ceremony. Thank you to everyone one at Thornalleys from myself and all the family.

5 Caroline Winters 2nd Feb 2025

We are very happy with the service we received from you 

5 Shirley Davies 2nd Feb 2025

We would like to say a big thank you from all the family to Andrew and all the team for their excellent service in arranging my Husbands/Dad’s funeral and Andrew and his staff were caring throughout. We would also like to thank Claire for the professional and caring way she gave the Order of Service on that afternoon. We would thoroughly recommend using Thornalley Funeral Services. Shirley Davies & family

5 Sandra Peckover 1st Feb 2025

Professional and attentive throughout the whole process. Couldn't fault the service we received from Thornalley's and the advice and documentation provided. Especially the excellent booklet we received with all the helpful info. We were also very pleased with the Celebrant arranged through Thornalley, Helen Drake. Highly recommended.

5 Helen French 31st Jan 2025

We received an excellent service from start to finish. The kindness and compassion from all of the staff was second to none. Couldn't find fault with anything, and would highly recommend.

5 Melanie Camp 30th Jan 2025

Both my son, Richard and myself felt the kindness and support from the staff and on the day much care and consideration. Thank you to everyone at Thornalley, helping and leading us through this very difficult and emotionally sad time in both our lives.

5 Sonia Romane 30th Jan 2025

Excellent service, kind supportive and very professional

5 Julie Riggs 28th Jan 2025

After the loss of our Dad, Ray and all the staff at Thornalleys were as always highly professional.
They showed care, compassion and supported us every step of the way.
We were so impressed with the precision and attention to detail at all times.
You are a wonderful independent family run business.
Thank you so much.