Lincolnshire Co-operative
Main home: Lincolnshire Co-op Tritton Road Funeral Service
1355 reviews
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5 John Wilson 12th Feb 2016
Absolutely outstanding service received, always there when called upon and always happy to answer any question asked. Explained everything simply and with the utmost respect at all times, every single member of staff that our family had dealings with were professional, compassionate and understanding. I would have no hesitation what so ever as to recommend Lincoln Co- operative Funeral Service (Tritton Road) to any friend of family member.
David Dernley replied
Hello Mr Wilson,
Thank you for your kind words, I will ensure that staff members at the funeral home are informed of your comments.
Kind Regards
Andrew Turnbull - Branch Manager -
4 Jackie Page 1st Feb 2016
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5 Suzanne Thorpe 14th Mar 2016
Julie showed both great kindness and efficiency. Her choice of music to enter and leave by was wonderful as was the fact she rang me the day before to ensure everything was okay for the following day's funeral. It was also reassuring that she attended.
David Dernley replied
Dear Suzanne,
Thank you for your comments. I will pass them on to Julie and the team. Kind Regards, Andrew Turnbull (Branch Manager) -
5 Alan Shaw 24th Mar 2016
everything spot on
Richard Robinson replied
Many thanks - I am pleased to hear everything was to your satisfaction.
Danny Doherty (Area Manager). -
5 Cynthia Smith 14th Mar 2016
The service for Martyn was perfect in every way.from start to finish staff very professional and caring ,service at the crematorium was perfect and we'll presented. I am very happy with the way I was looked after and all the help and advise I received. Thank you Jessica and staff of the CO-OP
David Dernley replied
Dear Cynthia,
We are very pleased that the service and arrangements were carried out exactly to your specifications. It is important to us that we deliver a professional service to you and your loved ones, to bring you comfort during this difficult time.
I have passed on your feedback to the rest of my team.
Thank you for taking the time to write us a review.
Please let us know if there is anything more we can do for you.
Regards,
Jessica Emmerson (Branch Manager) -
5 Stafan Fota 15th Mar 2016
I found all the staff at Triton road co-operative funeral services very professional, caring and sympathetic, at what was a very sad and emotional time. They organized everything right down to the very last detail which helped relieve a lot of the stress and worry. When the day arrived they gave our loved one a magnificent send off, we could not have wished for better. I cannot praise them highly enough and would not hesitate to recommend their services, which in my opinion are second to none. Special thanks to David Gault.
Mr S.C.FDavid Dernley replied
Dear Stafan,
Thank you for your kind words, I will ensure your comments are passed on to David and the team. Kind Regards, Andrew Turnbull (Branch Manager) -
5 Erika Dezonie 20th Mar 2016
The whole service from the start, when we made the arrangements to the actual funeral day was seemed, professional and comforting and reassuring for the whole family.
Special thanks to Darren Stow for your professionalism and empathy throughout the processDavid Dernley replied
Sincere thanks for your kind words of appreciation. I will ensure that these are passed onto Darren. I know he will be pleased to learn that he has been able to help you through this difficult time.
Danny Doherty (Area Manager). -
5 Mandy Thompson 14th Mar 2016
Thank you for all your help. Especially to Carol Bellamy who dealt with this all for us.
Andy Turnbull replied
Dear Mandy Thompson, Thank you for your comments, I will pass your message onto Carol and the team.
Kind Regards Andrew Turnbull Branch Manager -
5 Dennis James Gosling 7th Mar 2016
You made my wife's funeral service completely stress free for which I am very grateful.
Andy Turnbull replied
Dear Mr Gosling, Thank you for your kind words, I will pass on your comments to staff members. Kind Regards Andrew Turnbull Branch Manager -
5 Terence Holmes 29th Feb 2016
The service that we received as a family was professional, respectful, courteous and efficient throughout. The staff were excellent - Thank you.
David Dernley replied
Hello Terence, Thank you for your kind comments. I will make sure the rest of the team are informed. Kind Regards, Peter Riley (Branch Manager). -
5 Paula Everington 29th Feb 2016
At such a harrowing time in our lives the service we were given was nothing short of excellent,although we fully realise that to all at Lincoln Coop Funeral Service you are all doing your job we felt as if we were the only ones that mattered.
We felt each and every detail was perfect and carried out exactly as we requested and that we were treated with care,consideration and very personally.
Andrew looked after us implicitly and all staff on the day were faultless.
Thank you to all involved,you made our final farewell just that little bit easier.
With regards,Paula Everington (on behalf of Pauline Mathieson and family).David Dernley replied
Hello Paula and Family,
Thank you for your review and lovely comments. I will make sure the rest of the team are informed.
Kind Regards
Andrew Turnbull - Branch Manager -
5 Alan Willmont 28th Feb 2016
Very pleased with the service received. Thank you.
David Dernley replied
Dear Mr Willmont. Thank you for your review and comments.
Kind Regards, Andrew Turnbull (Branch Manager) -
5 Sharon Callaby 26th Feb 2016
Very good service and helpful advice looked after us all special thanks to Nicola ,
David Dernley replied
Dear Sharon
Many thanks for your review and kind comments, which I will ensure are passed on to Nicola.
Kind regards,
David Dernley (Head of Funeral Services) -
5 Laura Malin 29th Feb 2016
I would like to say how relieved I am that my precious husband, Adam, was looked after so well by all the staff at the Tritton rd branch.
His funeral was dignified and proper which is fitting for such an incredible human being taken from us far too soon.
Special thanks to Andrew and Stuart.David Dernley replied
Hello Laura,
Thank you for your review and comments. I will pass on your kind words to Stuart and the team here.
Kind Regards
Andrew Turnbull (Branch Manager) -
5 wayne gardner 14th Mar 2016
We couldn't have asked for a more helpful funeral directors.the whole service they provided for my mum was perfect. Peter and the staff should all be very proud of what they do. Can't thank them enough.
David Dernley replied
Hi Wayne,
Thank you for your review and kind words. I will pass them on to the rest of the team.
Kind Regards
Peter Riley (Branch Manager) -
5 Brian Newland 18th Feb 2016
Excellent service. Nothing was too much trouble. Thanks to Andrew and his team, we all knew exactly what was going to happen and when and it was all planned around us. What was a 'difficult' day for us all was made a 'memorable' day by the Coop Funeral Service Team, everybody was so friendly and helpful. Special mention for David Dearnley - Head of Funeral Services - who helped and supported my family the whole way through. Thank You x
David Dernley replied
Hello Mr Newland, Thank you for your kind comments, I will pass this on to the staff members. Kind Regards, Andrew Turnbull (Branch Manager) -
5 Maurice Kendall 15th Feb 2016
Everything went very smoothly from start to finish. I wish to make a special mention of Lee Beckett who made all of the arrangements, not only in a professional manner, but showed the utmost respect and compassion during the sad occasion. He is a valuable asset to your company. Also a mention for Jessica, again she acted in a very professional and dignified manner.
Thank you on behalf of myself and my family.
Maurice Kendall.David Dernley replied
Dear Mr. Kendall,
Thank you very much for your kind words. Your feedback has been passed on to Lee Beckett. We always value our client's feedback in ensuring that we deliver the best possible service for you and your loved ones.
Thank you for taking the time to submit a review.
Regards,
Jessica Emmerson (Branch Manager) -
5 Beryl Pickwell 26th Feb 2016
Very professional and caring. Julie was a big help at a difficult time. We felt completely confident in her ability to deal with things for us.
David Dernley replied
Dear Beryl,
Thank you for your kind words which I will pass on to Julie.
Kind Regards
Andrew Turnbull (Branch Manager) -
5 Judith Poyser 15th Feb 2016
the service was excellent and the care that was given to Diana was excellent. we thank you very much for making this sad time a more bearable experience.
thank youDavid Dernley replied
Dear Judith,
Many thanks for your review and kind words. I will ensure these are passed on to the team at the Alford funeral home.
Kind regards,
David Dernley (Head of Funeral Services) -
5 Sharon Garnham 15th Feb 2016
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5 Paula Swain 11th Feb 2016
Conducted professional and smoothly throughout. Nothing was too much trouble. Helped make a dreaded day hassle free. Respectful and caring. Thankyou.
David Dernley replied
Dear Paula,
Many thanks for your review and kind words. I am pleased to hear that everything went smoothly and we were able to help you at such a difficult time. I will pass your kind comments on to Debbie and the team at the Spalding funeral home.
Kind regards,
David Dernley (Head of Funeral Services)