Lincolnshire Co-operative
Main home: Lincolnshire Co-op Tritton Road Funeral Service
1355 reviews
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5 David Butcher 23rd May 2017
Absolutely fantastic, in the time where you are not thinking, this is so easy to manage
Mark Robinson replied
Thanks for the review Susan, I will pass your comments onto Michele and the team. It is our aim to take as much pressure off you as we can and do all the organizing and co-ordinating on your behalf. Kindest regards Mark Robinson ( Branch Manager) -
5 Brenda Norton 22nd May 2017
All the members of staff have been absolutely brilliant, they handled the passing of my father with great dignity and respect. They have gone above and beyond to help all the close family even with the most trivial matters. A huge thanks to all members of staff.
Jess Emmerson replied
Dear Mrs Norton, Thank you very much for taking the time to leave us such a lovely review. We recognise the importance of making sure all aspects of the funeral arrangements (including the smallest of details) are correct and we are pleased that you felt we were able to support and help you and your family through this difficult time. I shall pass on your kind comments to all of the staff involved. Kind Regards, Jess Emmerson (Branch Manager) -
5 Ann Graves 21st May 2017
Everything was perfect and very professionally managed.
David Camm replied
Thank you Mrs Graves for your kind words, I will pass on your comments to all the staff involved. Regards David Camm (Branch Manager). -
5 Lorraine Peacher 17th May 2017
Excellent arrangements
Andy Turnbull replied
Thank you Lorraine for your feedback. Kind Regards Andrew Turnbull - Area Manager -
5 Sue Beaumont 16th May 2017
Sensitive & professional service. Very happy with everything.
Mark Robinson replied
Thanks Sue for your review of our services, I will pass your kind comments on to our Newark team. Regards Mark Robinson (Branch Manager) -
4 June Leaman 16th May 2017
Very good attention to detail & efficiency.
Debbie Staff replied
Dear Mrs Leaman, Thank you for taking the time to write a review. I will ensure they are passed onto Alan. Kind Regards Debbie Staff (Branch Manager) -
5 Jennifer Curtis 15th May 2017
I am so pleased and happy with the co op funeral service in horncastle, the staff there were incredibly nice and easy to talk to, i would especially like to thank Kirby who looked after my son in the 3 weeks he was in thier care.
She did everything in her power to ensure he was still looking good on his funeral day, so i could hold him one last time.
Richard Robinson replied
Hi Jennifer, Â many thanks for taking the time to write a review regarding the standard of service which was provided to you at this very difficult time, Â it is sincerely appreciated. I will ensure that Kirby and the team are made aware of your comments. Kind Regards Danny Doherty (Area Manager). -
4 Geoffrey Bent 14th May 2017
Feel the service given was very good .
Andy Turnbull replied
Thank you Geoffrey for your comments. Kind Regards Andrew Turnbull - Area Manager. -
5 Karen Angelini 10th May 2017
From start to finish the service we recieved from the Co-operative funeral directors (Proctor Road) was outstanding. We were treated with such care and compassion by everyone involved. We were especially grateful to David for his support and guidance at such a difficult time. He steered us through the process expertly whist taking the time to make sure every detail was just right. Thank you so much.
Andy Turnbull replied
Dear Karen, Thank you for taking the time to place a lovely review, your comments are really appreciated. I will ensure David and the team get to see your review. Kind Regards Andrew Turnbull - Area Manager. -
5 Natalie Ewing 8th May 2017
Arranging a funeral is a traumatic thing to have to do but the co-operative funeral service were amazing, once I made the basic decisions they organised everything and we're very caring, compassionate and professional. Thank you.
Jess Emmerson replied
Dear Natalie, Thank you very much for taking the time to leave us a review. It is really appreciated. We understand that arranging a funeral can be very difficult and emotionally draining but we are pleased that you felt our staff supported throughout the funeral arrangements. Kind Regards, Jess Emmerson (Branch Manager) -
5 Ian Mitchell 7th May 2017
everything was 1st class as I struggled to come to terms with loosing my uncle, David and his team were excellent, they were all so helpful and caring, nothing was to much trouble
Andy Turnbull replied
Dear Ian, Thank you for your comments. I'm pleased everything met your expectations. I will ensure David and team see your review. Kind Regards Andrew Turnbull - Area Manager. -
5 Margaret Nolan 6th May 2017
So helpful, caring always there if you wanted to contact them. Everything that you wanted (information) they included you in everything. So much was taken off my shoulders at a very difficult time. David Gault was a brilliant contact.
ThankyouAndy Turnbull replied
Dear Margaret, Thank you for your kind words, it's really appreciated. I will ensure David and team get to see your review. Kind Regards Andrew Turnbull - Area Manager. -
5 Sheila Marshall 2nd May 2017
Excellent service throughout, everything went very well - a caring thoughtful service.
Thank youSpare KC replied
Thank you Mrs. Marshall for taking the time to leave your review.
With best regards,
Kirby Cranshaw (Branch Manager). -
5 Tony Wilson 2nd May 2017
From the initial call on the sad day we lost Mr Baker to the day of the burial,the co op carried out an excellent and professional service.
Andy Turnbull replied
Dear Tony, Thank you for your comments, it is really appreciated to have such positive feedback, I am glad everything was to your expectation. Kind Regards Andrew Turnbull - Area Manager. -
5 Peter Ghiringhelli 2nd May 2017
An entirely befitting and dignified service skillfully and tactfully directed by Julie Holmes-Boardman from start to finish. The receptionists too were very competent.
Andy Turnbull replied
Dear Peter, Thank you for your kind words, your feedback is really important to us. I will ensure Julie and the team get to see your comments. Kind Regards Andrew Turnbull - Area Manager. -
5 Andrew Carrott 29th Apr 2017
Made a hard day very calming cant thank Stuart and the the team enough.
Andy Turnbull replied
Thank you Andrew for your feedback, I will ensure Stuart and staff members see your comments. Kind Regards Andrew Turnbull - Area Manager. -
5 Anna Maddison 28th Apr 2017
Very helpful, friendly and respectful throughout the whole process. Nothing was too much trouble and we were kept up to date with everything.
Andy Turnbull replied
Dear Anna, Thank you for your kind words, your feedback really is important to us. I will ensure staff members see your comments. Kind Regards Andrew Turnbull - Area Manager. -
5 Lynda Cook 26th Apr 2017
Thank you all so much for making these last few difficult weeks easier for me and our family.
You were all very kind and symathetique and the funeral arrangements were supurb. Everyone commented on the sensibility of the team and the support they gave us all.Spare KC replied
Many thanks for such a lovely review. I will pass on your kind comments to the team. Kindest regards,
Kirby Cranshaw. -
5 Elizabeth Homer 25th Apr 2017
Michelle and her staff are amazing. They were kind and understanding from start to finish. Would highly recommend them.
Mark Robinson replied
Hi Elizabeth, Thank you for the review and your kind words I will pass them on to Michele and her team at Sleaford, we all strive to provide an excellent service for our clients and the praise is much appreciated. Kind regards Mark Robinson (Branch Manager) -
4 Anne Turner 25th Apr 2017
No card on flowers but was supplyed.Also photo was not on the coffin otherwise could not fault Stuart Cooks service.
Andy Turnbull replied
Dear Anne, Thank you for your comments, it is important that we receive your feedback, allowing me to address any performance issues within the funeral home. Kind Regards Andrew Turnbull - Area Manager. -
5 Tracy White 24th Apr 2017
My family were so grateful on how my Dad's funeral was dealt with, kept us informed and were extremely respectful at all times. They gave my Dad the best send off in which he deserved. My mum, sister and myself are very grateful to everyone at Mablethorpe Co-operative Funeral Services for helping us plan his funeral during this difficult time.
David Camm replied
Thank you Tracy for your kind words, I will pass this onto all the staff involved. Regards David Camm (Branch Manager) -
5 Deborah Harness 23rd Apr 2017
The funeral service for William Bullock was top quality
Spare KC replied
Thank you for taking the time to leave your review. Kind regards, Kirby Cranshaw, Branch Manager. -
5 Odette Millar 22nd Apr 2017
Mum's funeral was conducted with the utmost respect and dignity which she deserved. Thank you David and all the staff at Proctors Road.
Andy Turnbull replied
Dear Odette, Thank you for your kind words, I will ensure David and the team get to see your comments. Kind Regards Andrew Turnbull - Area Manager. -
5 Karen Vasey 19th Apr 2017
All i can say is that the team at Horncastle were excellent.truly professional and Tony Bacon helped my sister and I through this very sad time.Tony had to organise two services for mum which he did perfectly.we cannot thank Horncastle funeral enough for all their hard work, support every step of the way and their professionalism on the day of mum's funeral.
Spare KC replied
Thank you very much Karen for your review. I will be sure to pass on your thanks and kind words to Tony and the rest of the team here at Horncastle. Kind regards, Kirby Cranshaw, Branch Manager. -
5 Anita Denton 18th Apr 2017
Co op funeral service have been considerate and very helpful throughout . Thank you
Andy Turnbull replied
Dear Anita, Thank you for your comments, it is really appreciated. Kind Regards Andrew Turnbull - Area Manager.