Lincolnshire Co-operative
Main home: Lincolnshire Co-op Tritton Road Funeral Service
1355 reviews
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5 John Storr 31st Dec 2017
From the moment I walked in they could not have been more helpful.
Deleted Beckett replied
Dear Mr Storr, I will pass on your kind words to the team, who will be pleased to hear we've provided a good service throughout.
Kind Regards,
Lee Beckett (Branch Manager) -
5 Sarah Coomber-Smith 26th Dec 2017
Extremely efficient and nothing too much trouble.
Spare KC replied
Many thanks for taking the time to review the service you received from our team at Spilsby. I will be sure to pass on your comments to everyone involved. Kind regards, Kirby Cranshaw (Branch Manager). -
5 Rebecca Quibell 26th Dec 2017
We have used Louth CO OP funeral services before & every time they have been brillant. Nothing is to much trouble & they make the difficult task of the funeral run smoothly. Everyone commented on how well my Dad's funeral went. Our Funeral director Kathy was so compasionate & was there every step of the way.
Jess Emmerson replied
Dear Rebecca,
Thank you for your 5 star review and for your lovely words. Cathy is a valued member of our team and I am pleased that you felt supported by her. I shall pass on your comments to all of our team. Please do not hesitate to contact us should you need any further support. Kind Regards,
Jess Emmerson (Branch Manager) -
5 Nicola Blow 23rd Dec 2017
The Coop Funeral Services were fantastic. Our first initial meeting was with Nicola who was very professional and helped us through talking about our needs at this very difficult time. Nicola introduced us to Andrew Key who visited my mum at home and we talked about Dad and his life. Andrew was so pleasant and thoughtful, and mum felt very comfortable and at ease after Andrew had visited her.
The funeral service was lovely. Andrew delivered the service with respect and emotion. Dad would have been so proud.
So thankyou to you all at the Coop for making this emotionally difficult task as easy, pain free and actually a joyous, uplifting experience.Andy Turnbull replied
Dear Nicola, Thank you for taking the time to provide such lovely feedback. Its a pleasure to read how pleased you were with our services and the service received by Andrew Key. I will ensure your comments are passed on to colleagues and Andrew. Kind Regards Andrew Turnbull - Area Manager. -
5 Janet wootton 23rd Dec 2017
Wonderful care and attention throughout. Everything went very well. I am very happy with the service and help I received.
Matt Golding replied
Dear Janet, Thank you for your kind words, I am happy the service you received was at a high standard. Kind Regards Matthew Golding - Assistant Manager -
5 John Prodger 22nd Dec 2017
All the aspects of the arrangements were carried out perfectly. Alan, the Funeral Director, arranged everything as we asked and, especially, his liaison with the person officiating at the service.
All the actions performed by his staff, in the Crematorium, were carried out with great dignity and respect.
Albeit a difficult time of year to arrange a venue, for food and refreshments following the service, he was able to find somewhere that provided all that was needed.
I am grateful to him for all that he did.
JohnDebbie Staff replied
Dear Mr Prodger
Thank you for taking the time to write a review and for your kind words. I will ensure they are passed onto Alan and his team Kind Regards Debbie Staff (Branch Manager) -
5 Patricia Wood 19th Dec 2017
Carol Bellamy handled all aspects of our mothers funeral in a very professional and caring manner, keeping us informed us at all times of the procedures.
Your Funeral Celebrant Andrew Key came to the home to discuss our requirements prior to the funeral, he was very helpful and delivered a lovely service.
All staff were courteous and sympathetic to our needs.
We were given an excellent service and we would recommend your company to others.Matt Golding replied
Dear Patricia, Thank you very much for those kind words, I am happy that everything was to your satisfaction and that all of our staff were very helpful. I will ensure that Carol see's your kind comments. Kind Regards Matthew Golding - Assistant Manager -
5 Yvonne Shooter 18th Dec 2017
Every aspect of the organisation and care were excellent .we were kept informed all along the process.the funeral went really well .
Debbie Staff replied
Thank you for your five star review and lovely comments, I will ensure they are passed onto Nicola and her team. Kind Regards
Debbie Staff (Branch Manager) -
5 Terence Woolnough 18th Dec 2017
Well organised,made me proud
Mark Robinson replied
Thank you for your kind review, we are pleased you were satisfied with our service. I will pass on your comments to the Newark Team. Regards Mark Robinson (Branch Manager) -
5 Lynda Dovey 17th Dec 2017
Very professional and CaringMatt Golding replied
Dear Mr Dovey, Thank you for your kind words, I am happy that everything was professional and caring at such a tough time. Kind Regards Matthew Golding - Assistant Manager -
5 Lisa Mccracken 16th Dec 2017
The staff were absolutely lovely and did a brilliant job of looking after my daughter before her funeral. Nothing was too much trouble for them they were very approachable, kind and caring I really appreciate everything you did for us and for Courtney x
Jess Emmerson replied
Dear Lisa,
Thank you for leaving us a 5 star review and for your lovely words. We were honoured that you entrusted us with looking after Courtney and that you felt supported by our staff members, throughout the arrangements. Please do not hesitate to contact us should you need any help or support. I shall pass on your kind comments to all staff members involved. Kind Regards, Jess Emmerson (Branch Manager) -
5 Bernard Watkins 16th Dec 2017
Mark and his team were outstanding. Making a difficult occasion run smoothly thankyou
Richard Robinson replied
Mr Watkins, thank you so much for your kind comments, I will ensure that they are passed on to Mark and the team at Newark. Kind Regards, Danny Doherty (Area Manager). -
5 Geraldine Maher 12th Dec 2017
First & foremost, a big thank you to the whole team at (Proctors Rd) & especially Sue, who we felt went above & beyond whilst dealing with Liam's funeral arrangements.
Secondly, the attitude & the overall services provided by the whole team at Proctors Rd were a credit to your profession & finally,
another big thank you to Sue, & the whole team from the entire Maher family.
Thanks xAndy Turnbull replied
Dear Geraldine, Thank you for taking the time to leave a review. It is lovely to read Sue and the teams professionalism and support to you was excellent. I will ensure Sue and team get to see your kind words. Kind Regards Andrew Turnbull - Area Manager. -
4 Colin Morgan 10th Dec 2017
I was going to formally write to Michele but this oppotunity is useful. The service was excellent throughiout and Michele has been so sensitve and considerate throughout. I have no hesitation is recomnending this service to anyone in teh future.
Mark Robinson replied
Thanks for taking the time to send a review it is appreciated. I'm pleased to hear Michele and her team delivered an excellent service. I will pass on your comments on to them. Kind regards Mark Robinson (Branch Manager) -
5 BRANDON WILLIAMS 9th Dec 2017
From start to finish excellent and caring service. Very professional would certainly recommend them.
Andy Turnbull replied
Dear Brandon, Thank you for your kind words and taking the time to leave a review. I will pass on your comments to colleagues. Kind Regards Andrew Turnbull - Area Manager -
5 Gail Brown 5th Dec 2017
Excellent service all staff were very considerate and made a stressful occasion as easy as possible, thank you.
Matt Golding replied
Dear Gail, Thank you for those kind words, I am happy that everything was made easy and as stress free as possible for you. Kind Regards Matthew Golding - Assistant Manager -
5 Joy Babington 5th Dec 2017
Thank you for your help and advice with all the arrangements, it was much appreciated.
Andy Turnbull replied
Dear Joy Thank you for your kind words. I will ensure your comments are passed on to colleagues. Kind Regards Andrew Turnbull - Area Manager -
5 Les Toyne 5th Dec 2017
An outstanding and extremely attentive service, from start to finish, particular thanks to Stuart, David, and Kirsty...superb.
Grateful thanks from all the family, for all your efforts during our sad time.Matt Golding replied
Dear Les, Thank you for those kind words, I am happy that our staff helped you to the highest degree. Kind Regards Matthew Golding - Assistant Manager -
4 Arthur Wilford 4th Dec 2017
everything was done professionally and to our satisfaction , only one small mistake on the day ,my daughters flowers was left at the funeral directors and therefore didn't travel with the cortege to service ,however it was quickly rectified. the staff were very friendly and helpful and on the day itself very respectful .
Matt Golding replied
Dear Arthur, Thank you for all your kind words. We do apologise about the flowers and we ensure to rectify anything that has happened. Kind Regards Matthew Golding - Assistant Manager -
5 Mark Tanner 4th Dec 2017
Excellent service from the time I contacted them through to the day of the funeral, Carol very helpful, professional and caring, perfect timing on the day and not rushed.
Matt Golding replied
Dear Mark, thank you for your kind words, I am happy that everything was to your satisfaction and that Carol was kind and helpful. Kind Regards Matthew Golding - Assistant Manager -
5 john Paley 4th Dec 2017
everything went well to plan and all the staff went the extra mile to be helpful. However some of the cards on the floral tributes were missing.
Deleted Beckett replied
Many thanks for your comments. I'm pleased that you feel my colleagues went that extra mile to be helpful and provide a good service. However, I'm sorry to hear of the issue with the flower cards. I will discuss this with the team and see where we can make improvements to avoid any future problems. Kind regards Lee Beckett (Branch Manager) -
5 Sarah Thorpe 2nd Dec 2017
Staff were lovely. The day went smoothly and nothing was too much trouble. Would recommend.
Richard Robinson replied
Many thanks for taking  the time to leave us a five star review.  I will ensure that your comments are passed on.  Kind Regards Danny Doherty (Area Manager). -
5 Maxine Rockell 2nd Dec 2017
Sarah delt with us in a very professional way everything was thought of and all the staff involved were very kind and curtious
Spare KC replied
Thank you for your kind review. It's lovely to hear Sarah looked after you so well. I will be sure to pass on your comments to the team. Kind regards, Kirby Cranshaw (Branch Manager). -
5 Christopher White 2nd Dec 2017
Excellent service with compassion and dignity for my late Mum and understanding and thoughtfulness for my brother and I
Jess Emmerson replied
Dear Chris, Thank you for taking the time to leave us a five star review and for your lovely words. We are pleased that you felt we looked after you and your brother, Lee with care and understanding. It is so important for us to look after your loved one with the utmost care and respect. I shall pass on your kind words to all staff that were involved in the funeral arrangements.
Kind Regards, Jess Emmerson (Branch Manager) -
5 Julie Stoddern 2nd Dec 2017
Excellent professional service
Jess Emmerson replied
Dear Julie, Thank you for leaving us a 5 star review for our Louth Funeral Home. We are very pleased that you felt that we delivered a high standard, professional service. I shall pass on your kind words to all of the staff involved in the funeral service. Kind Regards, Jess Emmerson (Branch Manager)